Yes, you read that title correctly.
There are those who remain skeptical about AT&T and the upcoming update that looms over the community on Windows Phone. Hopefully the above conversation could possibly shed light on lessons being learned from NoDo problems - here's one of our experiences with updating.
While the representative couldn't provide our reader with confirmation if Mango would be rolled out by the end of September, he was told that it could be within the next week. We'll cross our toes and fingers that the rep is correct.
Thanks Joe for the image and tip!