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23

Flickr Windows Phone Apps experiencing log in headaches

Flickr's Mobile Website

If you've tried to log into your Flickr account from the Windows Phone Flickr app you're probably receiving an error message that reads,

"Unable to reach Flickr login services. Press Back to try again."

The error message is rather persistent, no matter how many times you press the Back Button and try again.

The problem? It's likely an API change that wasn't reflected in the app.  The issue seems to be limited to logging into your Flickr account from apps such as the Flickr app and Pixl.  In checking some of the apps that pull images from Flickr, but don't have the account log-in feature, such as Photostream and Flickr Wallpapers, they are still able to pull pictures from Flickr.

There is a discussion going on over in the Flickr user forum that indicates the problem isn't restricted to Windows Phones. iPhone and Android users are reporting the same headache when attempting to log into Flickr accounts.

Flickr Log-in Screens

Some forum members have contacted Flickr customer support and received the boiler plate "uninstall and reinstall the app" fix. Which doesn't work.

Then there's the "you may want to use the phone's browser to access Flickr at m.flickr.com" solution that has been recommended as a temporary fix.  Which is a poor substitute for the app.

A Flickr Staff member did chime in six days ago saying they'll take a look at the problem but nothing has been heard from them since. Hopefully Flickr will figure things out and get a fix in place soon.  We have reached out to Flickr to see if they can shed any light on the problem and how long it will take to fix. We'll keep you updated should we hear back from them.

If you feel like giving things a try you can find the free, Flickr app here in the Windows Phone Store. We'll keep our fingers crossed that you have better luck.

Thanks, peestandingup, for the tip!

QR: Flickr App

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Reader comments

Flickr Windows Phone Apps experiencing log in headaches

23 Comments

I agree with this 100%. A nice site where you can upload tons of full resolution pictures. Not to mention it's not overrun with poorly taken and overly processed cell phone pics.

Seriously? This app is not available in Croatia? What, we're not worthy of it? Interesting, since Flickr as a service is readily available here.

I'm using Flickr on my Lumia 920. It's still work for me (but I logged in to Flickr app for a long time).

I wish that Yahoo! will bring an update for this app soon.

I love Flickr and I'm moving more and more people on it. I am usually the designated photo guy and I got an eye-fi card which I automatically tied to Flickr. All of the pictures I take go straight to Flickr and everyone can see them and download them. Its awesome.

Yeah I've started using Flickr for backing up all my photos. Unlimited space and full res? Why not! Seems to be working fine here in England.

I could able to login after a couple of attempt. I would say the flickr official client is pathetic and buggy, they haven't updated the app for ages. But they released an updated version for iOS and Android after their recent revamp of their site and it looks pretty good. Unfortunately they ignored Windows phone. I sent so many tweets to flickr but no response. Thanks for this article in wpcentral, hope some one from flickr will notice it and help us getting a better client.

The only app not allowing me to login is the official one. Even Symbian (so Flickr maybe undead?) apps having no problems with a first login.