A new bot has made its way onto Twitter and this time, it’s created by Microsoft. A new project from the Redmond company’s Research FUSE Labs, dubbed “Asky”, is described as a “project about understanding people’s motivations and satisfactions when they ask questions using Twitter hashtags”.
Beyond the above, we know nothing more about the secret little bot. Does it plan to really learn about Twitter interactions or is world domination in its future?
A single tweet marked the start as the project and tells us nothing more than the bot “loves” us and hopes “not to bother”.
Any guesses on what Microsoft is up to? The Xbox Support Twitter account is already the leading account for customer support and satisfaction – is this just a tool to help improve their own customer service?
We have reached out to Microsoft Research and hope to update you with more information about the project in the near future.