Dell is trying to ease the pain customers are feeling with regards to the Venue Pro. We've reported that production has hit a few snags, delaying shipments of the new Windows Phone 7 device.

An updated post on Direct2Dell updates when Dell might see the Venue Pro shipped.

The January 6 date that’s being reported could be correct for some but not all, as ship times vary by customer and the date/ time that they placed an order.

While everyone waits for the new phones to ship Dell's offering a few freebies in hopes of making things right. If you ordered your Dell Venue Pro on or before December 14th you will get:

  • Free Overnight Shipping upgrade
  • A free Plantronics Explorer 240 Bluetooth headset, which will ship separately in 4-6 weeks.

The shipping bump and $30 Bluetooth headset is a nice gesture but is it enough to make customers happy? 

Source: Direct2Dell; via: MobilityDigest