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Facebook app for Windows Phone picks up minor update to fix date crashing bug

Facebook App

The official Facebook app for Windows Phone received an update today. The latest release address crash bugs that have affected some consumers due to the months switching to March. If you haven't yet updated your Facebook app and have been experiencing issues, we urge you to check the store. Pass the break for store links.

According to Plaffo, who reported on consumers experiencing the issue, the bug appears to be linked to the date in certain regions, reporting "String was not DataTime Recognized As" to the user. Switching the region of the Windows Phone to United States appeared to fix the issue, but it's better to have an update address the problem without having to alter settings.

You can download both Facebook 5.2.3.0 from the Windows Phone Store.

QR: Facebook     

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Reader comments

Facebook app for Windows Phone picks up minor update to fix date crashing bug

105 Comments

Okay, I have to ask this, I am not the only one who gets the "We have trouble getting data." error in the notifications page, right? I tried EVERYTHING (including a frakking factory reset) and couldn't get rid of this, yet I see noone here complaining about this...

It seems from what I have found from this is the cause is when you get a notifacation from a Facebook game. I never played any of them and had no issues with my notifacations working. As soon as I started to play SongPop with my wife, I get this message all the time.

You, my friend, may be right. I do play a FB game. Though I've been playing it for a long time now, and it used to work fine. It is of course possible Microsoft screwed something up in one of the updates.

I get that, normally when i click a notification but if I then close the app then click on the app tile it opens fine :-\.

Why would you do a factory reset for that? For me, it happens when my signal status is H and not H+ so I gather it's happening because of connection issues.

As a last resort, haha. That was not the only reason, of course.

For me it is definitely not a connection issue because it happens everytime, even on wi-fi.

Happens to me too. I think it it has something to do with wifi networks.

 

If i'm home on Wifi, no issues. Then say leave house and go to the ski resort and jump on their Wifi thats when I get the error. This could all be in my head or I could be on to something.

Happens to me too...for more than a month now...its pissing off...keeps putting me off from using the app...

Same, happens all the time, only started a few weeks ago though, so something got screwed up somewhere along the line.

If you're a Facebook Page administrator, make sure you're on your profile and not on some of your pages. This Facebook app doesn't support pages very well, so they can screw things up very easily.

You are not alone.  This version is not working for me and the update that occurred on or about Feb 25th didn't work either.

This morning I uninstalled FB Beta; did a hard reset and then installed version 5.2.2.1; however, I still get the error message "We're having trouble getting data."  I know it is a beta but this is crazy.

I thought it was just the Beta so I installed the FB app over the weekend and yet I still got the same error message regarding notifications.  Have uninstalled FB leaving the Beta on for now...

[Lumia 928]

It was either this or a previous update, but the beta starts ridiculously fast now, <1 sec now compared to 2-3 before for me.

For everyone not using "united states(English)" in the date format...like the rest of the world, you know. The worst part is the app crashing violently, that's the real bug...it shouldn't even have passed the certification in the store!

I know, I'm from Italy and not using the Us-date format as well (sorry for being not accurate enough :) )
I was just pissed about the usual wall of "feels faster" comments ^^

just delete this app and move the windows 8 one in the store instead at least that one has WAYY more features and is actually reliable

Pretty much :) in Portugal the whole 3 people I know with a windows phone can't access the notifications. As soon as I click it the app crashes.

I think the author is referring to the 2/25 update, and just noticed it yesterday, cuz alot of people haven't gotten an update for 3/3, and it wasn't added to the "Today's App Update" thread in the forums for 3/3, either.

Same bug is still there and so simple. Choose to post a photo, type some text to describe it, use the enter key in the description, receive error, 'your update could not be posted at this time'. I have reported it and it has been there since day 1.

I think the author is referring to the 2/25 update and just noticed it yesterday, cuz alot of people haven't gotten an update for 3/3, and it wasn't added to the "Today's App Update" thread in the forums for 3/3, either.

Yeah...its been 5+ hrs and still no beta update. Are we sure there was a beta update, or maybe everyone drank the funny tea...lol

this app is total useless app....
no friends birthday reminder,
unnecessary birthday add for friends of friends,
no timeline review,
and even this app is not giving complete news feed....
for example it never show updates about changing profile pic of your friends....
this app has many missing feature,
and on web....mobile site of Facebook is totally worst....desktop site loads faster than mobile site.... so i m using people hub for Facebook....but people hub has also not all feature..... so finally Facebook experience is still horrible on wp....

Yeah you would think the people at Microsoft would put high priority on the most downloaded app in the store but these boneheads just don't get it. Facebook on Windows Phone is a complete disaster!

I only now realize the issue. Opening a notification causes my beta version to crash. Can't see the update for the beta yet though :(

I think the author is referring to the 2/25 update and just noticed it yesterday, cuz alot of people haven't gotten an update for 3/3, and it wasn't added to the "Today's App Update" thread in the forums for 3/3, either. It happens.

After updating, the official Facebook app does not show the cover photo on the live tile any more. The tile is blank with the Facebook logo only.

I think the update for the beta is a myth, or the author just noticed the one from Feb 25, cuz I still don't have it. If that's the case, the crashing isn't fixed, its worse.

What's the use of this regular updates of a crappy app??It doesnt serves the purpose and neither will..Just give us the original app by Facebook..