Following on from a previous article we published about an abnormal amount of data being used by Windows Phone 7 devices when idle, the BBC have reported that they have been informed by Microsoft with a status - they are investigating reports.

Some have calculated that their phones send "between 30 and 50MB of data" each day, an amount that even a heavy Internet user would have slight difficulty reaching. I use my Samsung Omnia 7 on the go with web browsing, email (three accounts set to push) and apps, I can't seem to hit 20MB, let alone double that amount.

It is interesting to see that the majority of complaints of the problem are from the US, with WP7 user Julie informing Paul Thurrott:

I received an e-mail from AT&T saying that I was close to my 2GB data limit which truly shocked me as I feel I do not use data that much, I went and looked at my AT&T account online and noticed that my phone was sending huge chunks of data seemingly in patterns.

Another reported that they had noticed their device "idle data usage is around 2-5MB per hour", which is frightening when taking into account that contracts are normally capped, and people wouldn't mind using their phones for more than two minutes each day without adding more charges to their bill.

There could, however, be a fix for those who are experiencing phantom data usage. Bil Simser explains (what many have suggested to try) that turning off the feedback option in the WP7 settings area could drastically drop the amount of data that your phone uses. Have you tried the solution, and what results did you find? Do you believe that data caps by network providers are too low for smart phones?

Source: BBC, Fear & Loathing