SITA, the corporation that provides information technology and services to the air transport industry, has partnered with Microsoft to create a Windows 10 universal app for ground operations at airports. The app, SITA AirsideApp, works with phones, tablets, and even the Microsoft Band.
Microsoft and SITA jointly developed AirsideApp to replace the current paper-based and slow manual processes by integrating the multiple airline, airport and ground handler systems used during ground operations. The app collects and shares information in real time and presents an easy-to-use interface on Windows 10 mobile devices and tablets for ground agents. In addition, notifications and status updates can be provided on the Microsoft Band allowing for hands-free updates on the go.
The app is already in use at airports throughout the Middle East and Asia. In addition to ground operations, the app can also be used as a point-of-sale terminal, allowing gate agents to sell services to passengers, such as lounge access, seat upgrades, and more.