If you've just picked up a copy of GTA V for Xbox One you may be encountering some issues with transferring your previously created characters for GTA Online. Some players are reporting that their online characters can't be transferred if they haven't played the multiplayer mode since 2013. Fortunately, Rockstar is aware and is investigating the issue.
We are looking into an issue preventing character transfer and GTA Online login on accounts that haven't played GTA Online since 2013. If you would like to receive an automatic email notification as soon as there is more information, please log into the Support Site and click Subscribe at the top of this page. Apologies for any inconvenience caused, and thanks for your patience.
You'll find the support site linked at the bottom of this post so if you're affected then definitely head on over there to keep up to date with goings on.
We'll be back soon with a full review of the new and shiny Xbox One version of GTA V, so be sure to stay tuned for that.