With just a few more days to go before Fallout 4 is released, some UK gamers who pre-ordered the £100 limited Pip-Boy Edition of the game may be out of luck. GAME, the exclusive retailer in that country for this version of the post-apocalyptic RPG, is cancelling some pre-orders of the Pip-Boy edition.
VG247 reports that many people who pre-ordered the game by submitting a £20 deposit have now received emails from GAME stating they were unable to charge their account, so their pre-order was cancelled. Unfortunately, publisher Bethesda Softworks has already said they won't be offering any more copies of the Pip-Boy edition of Fallout 4, which includes a full-sized replica of the Pip-Boy wrist computer in the game.
Many of the people who had their pre-orders cancelled by GAME claim there is nothing wrong with their accounts. Some have posted complaints about their treatment on Twitter, including word that they have been unable to get in contact with GAME's customer support by phone. Fallout 4 is due for release on November 10 for the Xbox One, PlayStation 4 and PC.
Update: GameSpot has received a new statement from GAME
"While processing these orders, a small number of customers have experienced problems that have been caused by their bank or PayPal accounts not allowing payment to go through. For security and privacy, they do not share with us why payment has failed," said a spokesperson."
"We would like to reassure all customers that have pre-ordered that their order is still reserved and being held for them. Stock will be secured in our distribution centre until we are able to ensure payment and delivery. This stock will not be released for general sale. We will contact all customers via email within the next 48 hours with an order status."