soft reset

Although we haven’t seen this problem at all on our 920, our HTC 8X on occasion has spontaneously reset.  And judging by our forums, users of all Windows Phone 8 devices have had some stability issues, although it’s a seemingly small percentage.

Now, according to All Microsoft, via All Things D, have said they think they have identified the issue hope to have a hot fix update deployed over-the-air next month. No details on exactly what the issue is but we can bet is has to do with memory allocation or execution of specific code that causes the phone to spontaneously restart itself.

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While it is very rare for any Windows Phone to crash or freeze, we have on a few occasions seen it happen. It's rare because 3rd party apps don't have access to the core of the OS and therefore it's very difficult to cause the system to become unstable. Still, the problem may pop up and we figured we would cover you for the Lumia 800 & 900.

Why these two Nokia devices? With their unibody design, there's no physical way to access and therefore pull the battery. That puts users in a pickle if they need to soft-reset a stuck device. So without further ado, here's how you do it:

Lumia 900

  • Press and hold the volume keys, power button and camera together for 3-5 seconds
  • The phone should soft-reset (although some say you should feel 3 vibrations, ours never has)

Lumia 800

  • Press and hold the volume keys and power button together for 3-5 seconds
  • The phone should soft-reset

That's it. So although you will probably never need this it's good to know if you're in a pinch.

Edit: Some are saying in comments that just holding the power button for 10 seconds works too.

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Here's another cool and useful tool for you Homebrew folks: Mang Restart.

The app comes from singularity0821, the same XDA'er who gave us that Battery Live Tile app that we reported on the other day. In a similar fashion, this app can be run as a standalone or pinned to your Start screen as a Tile for quick access. In the app itself you have an toggle for a confirmation screen to pop up to prevent accidental presses.

We just installed it on three phones (you don't need interop unlock status) and it has worked without a glitch. Pretty cool if you need to occasionally restart or just want the option (and you find holding down the power button too hard, ya lazy bum). Head to the source link for the XAP file to sideload up.

Source: XDA Forums; via WPXbox

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