Although Microsoft had announced the original Surface (running the new Windows RT OS) ten years ago today, the device did not ship until October 26, 2012, and that was also the same night Windows 8 was released.

For the first time since previous Xbox launches and even the release of Windows 95, Microsoft had a big midnight launch for Surface and Windows 8 right in bustling midtown Manhattan.

At the time, I was living nearby. Although Microsoft wasn’t talking to our site officially, I went down like any other fan interested in the company’s supposed answer to the iPad. I grabbed my camera, hopped on a train, and waited in line like everyone else.

The queue for the Microsoft Store was long, but luckily the weather was cooperative and not too cold. The store allowed the crowd to enter at midnight and see Microsoft Surface in person. If they wanted, they could buy it and the Touch Cover on the spot; many did.

On that night, Microsoft and Surface were the stars of the show. The store filled up, and the person who led the development of Surface was there in person — Panos Panay. Not only was he there to personally oversee the launch, but he spoke with customers, showed off the hardware, and, yes, even autographed some hardware and boxes.

Like many there, I grabbed a Surface RT and a cyan Touch Cover. Cyan was popular at the time due to the Nokia Lumia 800 being released one year earlier and the newer Lumia 900 in March. 

It was a snapping combo that I adored.

2012 was the time before website preorders, so Microsoft had a lot of Surfaces in stock. Indeed, it infamously had too many available. It would rear its ugly head when the company announced a massive $900 million write-down nine months later due to not selling enough Surface RTs.

Despite the public setback, Microsoft continued with Surface launching the Surface 2 (RT) and Surface Pro 2 one year later. And the rest, as they say, is history.

But for us who were there, it was an exciting and memorable night and likely the only time we’ll see another midnight launch for Microsoft hardware.

Microsoft first announced this exciting new device in June of 2012) but it wasn't until that fall, on October 26, 2012, that the device was publicly released.

It was not technically the first piece of Surface hardware Microsoft ever released — that honor goes to the so-called "Surface coffee table" or the "PixelSense" that debuted in 2007 — but it was the first consumer-facing Surface … even if it was basically a glorified tablet that ran a limited version of Windows, called Windows RT. This first Surface would come to be known as Surface RT, for that reason.

Surface RT definitely wasn't Microsoft's most impressive Surface ever — that honor probably goes to the recently unveiled Surface Book 2. But it represents the initial stepping stone on a path that led to Microsoft creating its own PC hardware, and with it, an example of exactly what the Windows experience can and should be.

Surface also firmly positioned Microsoft as genuine competitor with Apple from a hardware standpoint, but also from a consumer perspective. Microsoft created Surface to gain more control over the entire Windows experience, both hardware and software. Surface PCs today are cool, and that definitely wasn't always the case for Microsoft, Windows, and PCs in general.

The Surface RT, released just five short years ago, paved the way. So today we say happy birthday, Surface.

Before I joined Windows Central, I worked as an I.T. coordinator for an umbrella organization, providing tech support and deployment to various types of businesses. I've been through a ton of computing hardware during my time there, on the budget side, to the mid-range, all the way up to high-end. I keep coming back to Surface.

The benefits of Surface, for me, extend beyond their versatility. Microsoft created Surface to give OEMs a bit of direction in an age where Apple laptops are considered the pinnacle of premium. It took a long time to get to this point, but in 2016, I think that Surface finally represents how the best Windows hardware experiences should feel.

Surface RT

The ill-fated Surface RT failed to light the world on fire, but in my book, it offered the promise of a future where Windows would be truly device agnostic. And now, it feels very much like we're nearly there.

The Surface RT ran an ARM-based version of Windows 8, making it virtually impossible to run traditional, Win32 .exe programs. My old gaming PC had died on me and at least in the interim, all I needed was a browser, some apps and perhaps word processing, having moved my gaming to Xbox.

Windows 8 was controversial for its touch-based leanings, but on a device like the Surface RT, it was damn near-perfect. Even Apple is attempting to emulate some of RT's most intuitive aspects in their suspiciously familiar iPad Pro.

The Surface RT was lightweight and had decent battery life, solid build quality, and incredible value. My company was purchasing them from Microsoft at £99 ($142) through an educational discount. They even included the intriguing, but cumbersome fabric-based touch cover – which lacked physical keys.

It's pretty standard now, but we ran one of the first schools in my town that were able to turn any classroom into a computer suite, utilizing a portable cabinet of Surface RTs. Ironically, that school now uses Chromebooks for the same purpose. Microsoft stopped offering the cheap first-generation Surface RT, and the RT-based Surface 2 was far more expensive than an equivalent Chromebooks. Still, students and faculty lamented the Windows RT, finding it to be more familiar – even in its unpopular Windows 8 incarnation.

The Surface RT struggled with its identity as an "iPad with a keyboard", lacking quality apps. Microsoft paid for it with a near billion-dollar write-down of unsold Surface RT inventory. Even though the Surface RT failed to ignite the brand, one of my previous company's subsidiary bosses still runs his entire business from one, using an external display and Office 365. It still works as new. Perhaps more companies would have picked up Surface RT were it not for some of its confusing and ill-advised marketing…

Windows on ARM processors lives on as Windows 10 Mobile, delivering unique experiences like Continuum on devices up to nine inches. Hardware like the upcoming HP Elite X3 phone, with its Continuum dock, would likely be an incredible Surface RT replacement for my former colleague. It remains to be seen whether businesses will be deterred by the price, however.

As much as I liked my RT, I had decided it was time to buy something to replace my desktop PC. Thankfully, Microsoft had just released the Surface Pro 2.

Surface Pro 2

All Surface Pro devices run the full version of Windows on Intel processors, which is a fact I still find myself explaining to people. I skipped the first Surface Pro, sticking it out with the Surface RT. When the Pro 2 was announced I found myself unable to resist as it improved heavily on the Pro 1's notoriously poor battery life.

The Surface Pro 2 was chunky, far more than the RT, and far more than you'd want from a tablet experience. Overall, the Pro 2 was still tidier than many laptops of similar specs. I rarely used the Pro 2 in tablet mode in a recreational setting, but found the form factor, coupled with the pen inputs and OneNote, really enhanced my workflow productivity. I was now able to follow teachers around one of the school's I provided support to, writing out their I.T. problems into OneNote while standing, rather than trying to remember every detail, every serial number, etcetera. Of course, it was entirely possible to do this with my Lumia 920 as well, but being able to take photographs of faulty hardware and annotate them felt a little more natural on the larger tablet screen. Windows Phone 8 didn't even have Word Flow swipe typing back then either.

It was around this time I began producing content as a blogger. Thanks to the Surface Pro 2 running full Windows, I was able to design and build a site using Adobe Suite, something that proved difficult on the Windows 8 Store-bound RT. The Pro 2 was even capable of running older games fairly competently, such as World of Warcraft and The Witcher 1, making it a decent gaming travel companion (or procrastination tool while at work, ahem).

As great as the Pro 2 was, it was still a little too clunky. The "tablet that can replace your laptop" tagline didn't hold up. Using the tablet on the sofa or in bed wasn't a particularly pleasant experience due to its weight, and the flat type cover and kickstand made it hard to use in your lap. These issues were compounded by the Windows 8.1 app store. At the time, Windows Phone had a much better app experience for leisurely computing.

Even if I was desk-bound, I found myself eagerly working around the Pro 2's problems, simply because its versatility and uniqueness was just so fun. It was an excellent device for productivity, albeit inelegant. It was fast, intuitive with touch, and I found myself using the pen inputs far more often than expected. I'm not much of an artist, but it inspired me to try and learn.

The Surface Pro line laid bare Microsoft's ambitions for an adaptable Windows, with apps capable of conforming to multiple types of displays simply by examining the screen dimensions and available input methods. I expected Windows 10 on a Surface Pro 3 to nail the proposition of power and mobility, but after a year of heavy use, I think it slightly missed the mark.

Surface Pro 3

I traded up my Pro 2 with an Intel Core i5 processor to a Surface Pro 3 packing a Core i7, and initially, I was thoroughly blown away.

The Surface Pro 3 tablet portion was thinner and lighter, making it far more usable away from the desk. The kickstand ditched the fixed positions of its predecessors and was now omni-positional — never faltering after a year of pretty serious abuse. My favorite addition was the new screen size. The Pro 2 featured a 10.6-inch display, which was not particularly comfortable on the eyes. The Pro 3 bumped it all the way up to 12.1 inches, with a higher resolution for good measure.

On the face of it, the Surface Pro 3 made a compelling argument for the 2-in-1, and saw the brand begin to hit some serious traction. More and more apps were utilizing some of Windows' and Windows Phone's unique features as well, such as cloud-based authentication and settings migration, making the ecosystem experience even better.

After the initial buzz had worn off, it became apparent that the Surface Pro 3 still wasn't capable of fully replacing a similarly-priced laptop for tasks that utilize the full capacity of its hardware. Many Surface Pro 3 owners are likely aware of the system's dreaded throttling, which sees the CPU pull back the speed to prevent overheating. Even basic tasks like browsing the web often induced processor throttling on my Pro 3. While the problem got better over time with updates, overheating seemed to be a physical consequence of squeezing so much powerful hardware into such a small device.

I tried to circumvent this issue by using an external fan; it helped to a degree, particularly when attempting to game or use Adobe Premier for video editing, but it was quite clear that I'd pushed the Pro 3 to its limits.

Still, I have to praise the Pro 3. I used it all day, every day, from the point of purchase until the day I got my Surface Book. It didn't crash on me once, never blue screened, and it survived some serious blows in the course of my worldly travels. If it weren't for the processor overheating issues, I'd probably still be using it today.

I had the choice of upgrading to a Surface Pro 4, with its superior cooling, or something even more powerful. As I was using my Surface Pro 3 more and more intensively, I eventually decided to upgrade to something with a dedicated GPU.

Surface Book

After reading about some of the troubles some reviewers had with the launch Surface Book, I was initially dissuaded. I had read horror stories about the Surface Book's unique mechanical locking mechanism for its detachable keyboard base getting stuck. I had seen accounts of numerous BSOD errors, issues with Microsoft's biometric authentication – Windows Hello – and various other problems. For a £2200 device, that seemed a little too much of a risk.

Initially, I purchased a Dell XPS 15, which is not only significantly cheaper but also packs more powerful internals. The Dell XPS 15 is an incredible machine, with its futuristically slim bezel, gorgeous 4K display, and pervasively impressive craftsmanship. As great as the XPS 15 was overall, I'd become accustomed to polished software. My unit suffered from a bunch of minor software and driver issues that I was unable to fix, despite spending days trawling forums, support pages and the Dell subreddit. While the bugs I had were by no means universal (as Windows Central XPS owners like Daniel Rubino, Richard Devine and Matt Brown will attest), it wasn't the software problems that highlighted what I missed about Surface.

I missed the physical versatility, I missed the polished experience, I missed the fun. In an age of PC market saturation, I just find the idea of a standard clamshell laptop to be a little dull.

My edition of XPS 15 had a touch screen – but why? You can't detach the screen, and it's far easier to defer to your trackpad rather than reach across the keyboard and get fingerprints all over that gorgeous display.

There's no bloatware or third-party solutions out of the box on Surface either. Just pure, uncontaminated Windows. Even if I didn't use tablet mode on a daily basis, it was something I sorely missed in the XPS 15. Even if I'd only used my Pro 3 Surface pen twice a week, it was an excellent, powerful and fun addition to the overall package, especially when coupled with drawing apps like Sketchable, and note taking apps like OneNote.

My Surface Book experience hasn't been without blips, and many of those early reviews for the Surface Book told a similar story. The first unit I purchased had a faulty battery and wouldn't charge. Thankfully, the Microsoft Store was swift in replacing it (thanks Ellen Z). The unit I'm using now is not only completely flawless, but after a couple of months of heavy use, I'm pretty convinced that the Surface Book is the best device I've ever owned.

With the pen magnetically attached to the Surface Book screen, I find myself reaching to use it far more often than I did previously. No longer do I have to keep track of the pen's whereabouts, or rely on flimsy adhesive pen loops. The tablet portion is incredibly light as well, despite its larger screen, aligning it closely with the way I used my undocked Pro 2 and 3 in a productivity context. I haven't had any issues detaching it from the base either, which you trigger by holding down a dedicated key, resulting in a reassuring click.

The Surface Book's design and build quality are on another level. The base is so thin that it almost fades into the desk. The display, while not as vivid as the XPS 15, doesn't seem to suffer as badly from ghosting (which, again, might've been the result of a faulty unit). The Surface Book's unique fulcrum hinge is surprisingly resistant and strangely satisfying as it curls. I would've liked to have seen the hinge be a little more generous with its available angles, but the current implementation hasn't caused me any major gripes.

Thanks to that hinge, you can detach the screen, flip it backwards, and reattach and close the whole unit, giving you a slightly angled drawing tablet or note taking station. The upcoming Windows Ink feature will enhance the Surface Book's digital inking even more.

Perhaps, most crucially for me, it doesn't overheat. Editing 4K video and even running optimized modern PC games (albeit on low-to-medium settings) is entirely viable on the Surface Book's modified 940M-range Nvidia GPU, and it doesn't get too noisy with the fans get going. Unlike my Pro 3, I couldn't extend the Surface Book's versatility to frying an egg.

For £2200, I would've liked to have seen a more powerful GPU perhaps at the very least, though. I also find myself missing the kickstand sometimes on the tablet portion. It's a pretty nifty feature if you just wanted to watch a movie while traveling or when cooking in the kitchen. Sometimes you just don't need the keyboard, but still need to prop up the screen.

I'm still getting to grips with the Surface Book's full capabilities, but at this point, Microsoft has pretty much proven Surface to be a leading computing solution. The Surface line has shifted existing paradigms, taking leadership from companies that have been doing PC and tablet hardware for decades. You have to wonder if the Surface team can extend that success to mobile.

Surface Phone

The Surface line has always been about challenging existing form factors. Rather than go head to head with the iPad, Microsoft asked the question "is this all that a tablet should be?"

Microsoft's Surface division is another billion-dollar business in the company's portfolio, and the team kick-started a wave of Windows hardware excitement. They did this by deconstructing what a PC should be, in addition to shining a spotlight on quality and detail. I find the biggest endorsement of Surface to be the iPad Pro, which does little to hide its inspirations.

It's all about personal preference, but I always found it humorous when I saw clients carrying tablets, laptops and phones around with them to business meetings. Microsoft will most likely try to further streamline those paradigm dilemmas with its Surface Phone, expected to land sometime next year. It's long been rumored, and it simply cannot be a standard rectangular phone with a touch screen.

Until then, what is it you lovely people would like to see in a Surface Phone? Are you a Surface user? Let us know in the comments or say hi to me on Twitter!

See at the Microsoft Store

If you're still rocking a Windows RT device, it looks like you can start pulling down the long-promised Update 3. It's not a major update by any means, but it does bring a new start menu along for the ride.

The start menu isn't a full Windows 10 replica, but it's good to see its arrival nonetheless. You can see shots of it in action below, provided by Twitter user @teroalhonen:

As previously noted by Microsoft, Windows RT users won't be able to take advantage of Universal Windows 10 apps with this update, so keep that in mind. Also, it's likely that this will be the last update for Windows RT, which never really got off the ground due to its inability to run x86 programs.

So if you're still clinging to a Surface RT, Surface 2, or any other ARM-based Windows RT device, you should be able to start pulling Update 3 down via Windows Update.

Source: Tero Alhonen (Twitter); Via: WinSuperSite

The upcoming Windows RT update that will add a new Start menu and lock screen for devices like the Surface RT and Surface 2 tablets won't be able to run apps that are made on the new Universal Windows Apps system that Microsoft developed for Windows 10.

The Windows RT update will be released sometime in September for the handful of tablets that used Microsoft's ARM-based operating system. Even though the Universal Windows Apps are designed to run on both x86-based processors and ARM-based chips made for smartphones and small tablets, ZDNet has now gotten word from a Microsoft spokesperson that those apps still need a Windows 10 core to run, which won't be available for Windows RT users.

Here is Microsoft's statement on the matter:

Source: ZDNet

Microsoft has finally confirmed that the next update for Windows RT, which will be released in September, "will improve the Start menu and lock screen". The information comes from Microsoft's official Windows 10 FAQ in a recent update.

Windows RT, which was only installed on a few devices, including Microsoft's Surface RT and Surface 2 tablets, won't be getting the full update to Windows 10. A recent report, still unconfirmed by Microsoft, claims that the Start menu that will be part of the Windows RT update will be based on the DirectUI version that was included in early Windows 10 Technical Preview builds.

Source: Microsoft

If you still own a Surface RT and/or a Surface 2 in good working condition, and you live in the US, you can get up to $150 off a new Surface 3. Microsoft is currently running a promotion that offers those users an online code that can be used for a discount for the Surface 3 if they trade in their older model.

The trade-in deal starts with a website where owners of the Surface RT and Surface 2 fill out a form, which will determine the amount they will receive through the promo code based on the condition of their tablet. Here is what's needed to be eligible:

Owners must trade in their older tablet by May 31 and the online redemption code that they receive must be used by June 30.

Source: Microsoft

The Surface Pro 3 gets much love from Microsoft, as it should. The company is actively updating apps, firmware and adding features based on user feedback. With that, it is no surprise to find a new update for the firmware today o Patch Tuesday.

Additionally, the old-school Surface RT also has a small firmware update waiting for it as well. This leaves nothing new for the Surface Pro, Surface 2, or Surface Pro 2.

Listed as System Hardware Update – 3/10/2015, the new firmware brings some new functionality to the Pen.

Surface Pro 3 – March 2015 Update

• Surface Pen Settings driver update (v3.0.64.0) enables new functionality and features for the Surface app found in the Windows Store. 

Surface RT – March 2015 Update

• Audio and Display driver set (v9.17.13.0907) improves audio and video experience and enhances system stability. 

The Surface Pro 3 update refers to the corresponding Surface app on the Windows Store (that used to be named 'Surface Hub'). That app has not been updated since February, so it is not clear if new functionality is coming down the pike in a later upgrade.

The last firmware update for the Surface Pro 3 was in January.

We have just installed the new firmware to our in-house Surface Pro 3 and so far, have not found anything new. This update may be laying the groundwork for another Pen option in the near future.

Regarding the Surface RT, although those on the market that are probably still using this device is likely dwindling, it is nice to see the audio and display support is still there.

To check for these new firmware updates, along with all the other Security Bulletins, head into your Windows Settings, Change PC Settings, Update and Recover, Check Now.

Due to the rolling out nature of these firmware patches, you may not see an update just yet.

Source: Microsoft

Two days after a revamped version of the VLC Windows 8.1 app went live in the Windows Store, a new update to that app finally adds support for Windows RT. That means owners of the Surface RT and Surface 2 tablets, among other Windows RT-based products, can check out the popular media player for the first time.

The announcement was made today by Thomas Nigro, the main developer of the universal VLC app for Windows 8.1, Windows RT and Windows Phone, via his Twitter account. Keep in mind that this update just went live in the Windows Store, so it may take several hours for the Windows RT version to become available for everyone.

Nigro has already stated that the shared code for the universal app means that updates for all of the Windows versions should go out quicker from now on, with the goal of getting out one update a week.

• Download VLC for Windows 8.1/Windows RT from the Windows Store
• Download VLC for Windows Phone from the Windows Phone Store

Source: Thomas Nigro (Twitter)

The Surface Pro 3 is arguably doing well. In fact, Microsoft posted $1.1 billion in revenue from their Surface line, which is a 24% increase over the previous quarter. Although that number by comparison is not staggering, it does demonstrate that the Surface, as a product line, has some interest.

Windows RT and the Surface 2, though, are not fairing so well. Microsoft today confirmed with Business Insider that the laptop-esque device is no longer being manufactured, although you can still pick one up from Microsoft Stores and retailers while supplies last.

Murmurings of such a cancellation started back in October when ZDNet's Mary Jo Foley reported that Microsoft was finished with ARM-based Surface tablets.

The news follows last week's presentation by Microsoft on Windows 10 and the future of that OS. Although the operating system was briefly discussed for phone, when it came to RT devices it had to wait until the press Q&A. During that time, Microsoft did confirm that current RT devices would see some type of update, but not necessarily Windows 10.

In other words, this sounds like 'Windows Phone 7.8' all over.

Never took off

Windows RT has had nothing but a rocky start since it launched. Announced with the first Surface Series – Surface Pro and Surface RT – the hybrid device created confusion amongst consumers, and the branding was always poor. The problem arises from the OS looking like Windows 8, including the Desktop, but being unable to run proper x86 or x64 applications like a "real" PC.

Although it was cheaper compared to Windows 8 PCs, soon after Microsoft released 'Windows 8.1 with Bing' for OEMs, and prices fell through the floor. By making "real" Windows cheaper, Microsoft essentially cannibalized their Windows RT message.

Fast forward to late 2014, and HP was selling an admirable 11-inch laptop for less than $200 with the HP Stream 11. By comparison, the Surface 2 started at $449 but goes up to over $600 with 64 GB of storage and AT&T LTE. Granted, the Surface 2 is a better-built machine – and one of my personal favorites – but it never quite resonated with consumers.

Once OEMs like Asus and Dell began pulling support for Windows RT, including HTC, who cancelled theirs even before launching, the Windows RT market was very lonely. Only Nokia's Lumia 2520 tablet came to market recently, and although it was admirable, it still was an odd duckling. Microsoft cancelled the Surface Mini and even Nokia's plans for an 8-inch tablet reportedly fizzled.

One Message, One OS

Although Windows RT and the Surface 2 had its fans, finally putting them out to pasture is the right thing to do. Microsoft's message of "one OS" is undercut by the Windows RT framework and has held back adoption.

Starting with Windows 10, devices with 8-inch displays and larger will see full Windows with the traditional Desktop. Those devices with smaller displays, including phones, phablets and tiny tablets, will not (although current Intel Atom based devices can all upgrade to full Windows 10).

It is a shame to see another Microsoft product line fade away as a failed experiment, but Microsoft appears to be setting the right course for success with Windows 10. With a clean slate and a less confusing message, Microsoft still can right this ship.

Source: Business Insider

Microsoft's latest firmware update for its Surface family of tablets are rolling out today, offering a rather large update for the Surface Pro 3 along with small downloads for the Surface Pro and Surface RT models.

Here's the change log for the Surface Pro 3 firmware update:

• Surface Pro Embedded Controller Firmware (v38.4.50.0) improved support for Surface Power Cover.
• Surface Pro System Aggregator Firmware (v3.9.250.0) improved support for Surface Power Cover and enhances overall system stability.
• Microsoft LifeCam Front (v5.20.1034.0) significantly improves power consumption during video chat such as Skype, supports Flash camera streaming in Internet Explorer, and improves overall functionality and stability.
• Surface Ethernet Adapter (v8.14.0704.2014) improved support for the gigabit Surface Ethernet Adapter.

In addition the Surface Pro got this small update:

• Wireless Network Controller and Bluetooth (v14.69.24054.176) improves network connection stability and enables functionality on WiFi networks using a hidden SSID.

Finally the nearly two year old Surface RT got a new update today:

• Surface RT UEFI (v3.31.500) enhances overall system stability.

Microsoft did not release updates today for the Surface 2 or Surface Pro 2. What do you think of these latest updates for three of the Surface tablets?

Source: Surface history page

Microsoft will release firmware updates for nearly all of its Surface family of tablets today, including the new 12-inch Surface Pro 3, which will get another update later this month.

Here's the change log for the Surface Pro 3 July 8 firmware:

• Surface Pro Embedded Controller Firmware (v.38.2.50.0) reducing power consumption, and enhancing system stability.
• Surface Pro System Aggregator Firmware (v. 3.8.250.0) enhancing battery life, and increasing efficiency and reliability in low power states.
• Surface Type Cover Firmware Update (v. 2.0.1021.0) improving trackpad reliability and system stability.
• Surface Accessory Device (v. 2.0.1012.0) helping the on-screen keyboard (OSK) appear and disappear at the correct times.
• Wireless Network Controller and Bluetooth (v. 15.68.3042.79) enhancing system stability, reducing power consumption in low power states, and improving some WiFi connection scenarios.

Microsoft also announced that a second firmware update for the Surface Pro 3 will be released on July 16 "to further improve Wi-Fi connection and throughput scenarios."

The Surface Pro 2 gets just one minor update today

• Wireless Network Controller (v 14.69.24054.176) enables functionality on wireless networks utilizing hidden SSIDs

The Surface Pro gets a rather detailed firmware update for July:

• Surface Pro System Aggregator Firmware (v2.84.0350) improves battery management when a Surface Cover is attached.
• Surface Pro UEFI (v1.6.350) provides support for PXE boot with the new Surface Ethernet Adapter.
• Intel(R) HD Graphics 4000 (v10.18.10.3496) improves Miracast wireless display experience and enhances display stability.
• Intel(R) Display Audio (v6.16.00.3135) enhances compatibility and improves the display experience for DisplayPort monitors.
• Surface Accessory Device (v1.0.338.0) improves the experience when using Surface accessories.
• Surface Power Cover Firmware update (v1.0.339.0) improves the experience when using Surface Power Cover.

While the regular Surface 2 tablet won't get an update, owners of the LTE version do have to download some new firmware for one issue:

• Modem Firmware Update (v5.706.306.1) enhances the performance and reliability of AT&T 4G LTE network on Surface 2 4G LTE.

Finally, even the Surface RT gets an update today:

• Surface Home Button Driver (v1.0.255.0) enhances system stability in both the active state and the sleep/wake transition state.

What do you think of Microsoft offering new firmware updates for most of its Surface tablets?

Source: Surface History page

There used to be the days of woe when new buyers brought home their newly purchased Surface RT device, only to discover that they would never be able to hook it up to a wired network. Then, a few days ago, word had leaked on the internet that the Surface Ethernet Adapter would finally work, but users plugged in their devices and found disappointment when it continued to not work.

Don't fret though, someone has the steps to get you up and running.

So, let’s set the record straight. Yes, you can now use the Surface Ethernet Adaptor on your Surface RT or Surface 2 device. No, Microsoft has not made it straight forward and super easy for the everyday user.

As of now, you won’t be able to pull the new feature through Windows Update or have your machine auto search the web for the driver, but there is still a way to get everything working.

Head over to the blog of DigitalManBlog, where Paul Deane details the installation process of getting your adapter to work. Spoiler Alert: It is going to take a bit of work.

Have you been waiting to get Ethernet on your Surface device?

Source: DigitalManBlog; via WinBeta

A few days ago Microsoft pulled the Windows RT 8.1 update due to startup issues that a limited number of users experienced. According to Microsoft one out of every 1,000 Surface RT 8.1 updates were experience problems that bricked the devices.

Microsoft took the issue head on and pledged to work diligently to resolve the situation.  They even released a Windows RT 8.0 recovery image to restore buggered devices.

Just a few days after pulling the Windows RT 8.1 update, Microsoft has re-released the update complete all the bugs squished. Microsoft has apologized for any inconvenience this may have caused consumers. While it's unfortunate that a few updates to RT 8.1 went south, it is impressive the speed in which Microsoft has responded and resolved the issue.

If you haven't updated your Microsoft Surface RT to Windows RT 8.1 you can find the update here in the Windows Store on your Surface RT.  Let us know in the comments how it goes.

Source: ZDNet

If you've been following news of the Windows RT 8.1 update, you'll know that Microsoft has pulled the release due to some issues that consumers have experienced while attempting to upgrade their tablets (be it Surface RT or other models from OEM partners). Redmond has now released a Surface RT 8.0 recovery image, which can be used on a "bricked" tablet to take you back to original factory configuration.

While we covered a potential fix that could be applied to help address the problem, it's positive to see Microsoft taking steps to allow consumers to revert back to a working tablet before releasing a revised Windows RT 8.1 update. As noted above, this image will install Windows RT 8.0 on your tablet, so you'll still be without the latest release until the company turns on the update once again.

Head on over to Microsoft's website to download the Surface RT 8.0 recovery image. Be advised that this recovery image will require a USB drive.

via: WinSupersite

Grab a cup of coffee and that outdated backpack, we are going to get you ready for the first Semester of classes in this special Back to School 2013 Guide. We have broken the guide down by different student types including “The Geek”, “The Artist”, “The Budgeter”, and “The Entrepreneur”. Check it out below and let us know what you think. Alright, all board – let’s go!

The Geek

You stare at blinking LEDs on the wall, you study Science and Math, and you can’t help wishing you had a ticket to this year’s Comic-Con – you are the Geek.

Laptop - Lenovo ThinkPad Y510p

With the geek, it is all about coupling power with the latest technology; your gear doesn’t have to be wafer thin – it has to get the job done. We recommend Lenovo’s IdeaPad Y510p multimedia laptop for getting your AutoCAD drawings finished or for “pwning some noobs” in Team Fortress 2.

The IdeaPad Y510p features up to Intel’s latest generation Core i7 quad core processor at 2.4 Ghz, a 15.6 inch 1080p display, an NVidia GeForce GT750M with 2 GB of video memory, 8 GB of 1600 MHz Ram, and a 1 Terabyte hard drive backed by a 24 GB solid state drive for extra speed. One NVidia 750M not enough for you? No problem – expand the machine with an extra graphics card to take advantage of dual graphics power.

The Y510p’s insanely awesome internal specs, packed with stylish design, a red backlit keyboard, Dolby Home Theater 4 Audio and a starting price of $819 make it perfect for any geek.

Tablet - Acer Iconia W3

The geek wants a battle station at home, but an easy way to connect from afar; for this, we recommend the Acer Iconia W3 tablet running Windows 8. The Iconia W3 features an Intel Atom Dual-Core processor for up to 8 hours of battery life. At only 1.1 pounds, the Iconia can easily be stored in your backpack for quick use. Those of you geeks who love comics and literature will be able to take your entire digital library on the go with the power of a full Windows 8 tablet.

We are aware that the Acer Iconia W3 has some screen abnormalities, but if you are looking for something portable and the size of a book – the Acer Iconia W3 is your only choice at this time. The screen has what appears to be a “permanent screen protector look” over it, which prevents the image from being as sharp and crisp as it could be; some users don’t have an issue, while others do. The tablet now starts at $249, which has made it a very attractive buy.  We suggest that before you pick up the unit, you head to a local Staples store to check it out for yourself.

Check out our first impression of the Acer Iconia W3 here.

Phone - Nokia Lumia 920

There is no getting around the idea that Nokia currently owns the Windows Phone market, so be prepared to see a lot of Nokia Lumia devices as we move forward. For the geek, we recommend the Nokia Lumia 920; a great phone packed with features, it is available from AT&T for only $49. The Nokia Lumia 920 sports an incredible PureView camera and display for simply amazing shots and viewing experiences. The 920 also features build in wireless charging that is not only convenient, but will also wow your friends.

Check out our review of the Nokia Lumia 920 here.

The Artist

Do you embrace creativity, breathe in the creations of mankind, and have a desire to capture the world around you? If so, you might just be “The Artist”.

Laptop - Sony VAIO DUO 13

You want a portable laptop that works with you and makes getting your creative ideas out of your mind and into the world as easy as possible. To enjoy the ultimate Windows 8 experience, with the ability to jot down every tick of your heart, we recommend Sony’s Duo 13 Ultrabook hybrid.

The recently released Sony VAIO Duo 13 is powered by the latest generation Intel Core i7 or i5 processor and sports up to 8 GB of RAM. The ten hours of battery life and optional 256 GB solid state drive aren’t even the best part The unit features a Full 1080p HD IPS touchscreen and digitizer stylus pen for sketching, drawing, and more.

The device is carried around flat like a tablet, but with the push of a hinge, slides back and reveals a full physical keyboard to work on. The touchpad is a bit small on this unit, so we recommend an external mouse like Logitech’s Anywhere MX if you plan to be doing a lot of work in Photoshop without using the touchscreen.

The unit starts at $1399 on Sony’s website, where they also offer additional discounts for students and faculty through their online education store.

Tablet - Microsoft Surface Pro

Artists can’t sit still – it is in their nature. You need a tablet that you can take anywhere and still get the job done. For artists, we recommend Microsoft’s Surface Pro.

The Surface Pro is a fully powered Windows 8 tablet direct from Microsoft; it houses an Intel 3^rd generation Core i5 processor and 4 GB of RAM. The thin half-inch tablet is great for taking on photo-shoots and your next great adventure. With full sized USB 3.0 ports and a MicroSD card slot, you can easily offload photos from your favorite camera onto the unit. Thanks to the powerful i5 processor, digital pen, and full Windows 8 experience, you can then pop open Photoshop and get to work on your next masterpiece.

 The tablet weighs around 2 pounds and is made of a durable VaporMg casing. Let’s not forget one of the top selling points for the Surface – you can pair the device with a Touch or Type cover and have a more natural typing experience when you are away from your laptop. The Surface Pro starts at $799 and you can demo it at a local Best Buy, Staples, or Microsoft store.

Phone - Nokia Lumia 1020

Moments move fast and for the chance to capture the world around you, your phone has to move fast also. For artists and creative types, we recommend the Nokia Lumia 1020. Nokia’s latest masterpiece is without a doubt, the best Windows Phone on the market. While the phone has a stunningly clean design, beautiful 4.5 inch display, and super sensitive touch ability – what truly sells this phone is its 41 megapixel camera. That’s correct, if you haven’t heard it yet, the Nokia Lumia 1020 features an insane 41 megapixel PureView camera and Xenon flash technology. Turn the shutter speed all the way up as on a professional DSLR and capture the fastest action shots around you. At a concern for your favorite musician and need a closer shot – no problem. Shoot a shot in lowlight then zoom in.

The Nokia Lumia 1020 doesn’t come cheap at $299 on AT&T, but there is no better mobile camera experience available out there. Additional accessories like a camera grip and wireless charging cover can also be purchased separately.

Check out our review of the Nokia Lumia 1020 here.

The Entrepreneur

You have brains, the passion of your field, and can spin a business idea around on your finger like the master of the universe. You don’t want or need flashy gadgets, you just want the tools to get things done – you are The Entrepreneur.

Laptop - Lenovo ThinkPad T431s

You are mobile and need a way to stay connected. Accepting anything less than the best is not an option. As a laptop for the budding entrepreneur, we recommend a Lenovo ThinkPad T431s – a premium Ultrabook from the award winning ThinkPad business notebook line.

The ThinkPad T431s is tough with its carbon fiber/magnesium notebook shell, roll-cage protection, and steel hinges. When you are running around campus and you need to keep your data safe, there is no better option than a Lenovo ThinkPad with its Military specification testing that pits the notebook against eight challenges including high pressures, humidity, vibration, high temperatures, temperature shocks, low pressure, low temperatures and dust.

The unit can last up to 9 hours on a single charge and includes integrated mobile broadband support, so you can hop on your favorite wireless carrier’s network and never be disconnected. The T431s Ultrabook can be configured up to an Intel 3^rd Gen Core i7 processor with 12 GB of RAM and a 1 TB HDD or 256 GB SSD – the unit currently starts at $879 on Lenovo’s website.

Tablet - Lenovo ThinkPad Tablet 2

You might not need the world’s most powerful tablet, but a full Windows 8 tablet with long battery life might just be the perfect solution. For the future businessperson, we recommend another product from Lenovo’s ThinkPad line – the ThinkPad Tablet 2.

The original ThinkPad tablet was thick and bulky and ran Google’s Android operating system. The second iteration of the military tough business tablet has been redesigned and comes loaded with the full version of Windows 8. With the Intel Atom processor stuffed inside, you won’t be blasting Photoshop, but you will enjoy more than 10 hours of productive battery life on one charge.

The unit is thin and light at only 1.3 pounds and packs the optional 4G LTE connectivity option, if you desire to remain without limits even out of Wi-Fi range. Add on the digitizer pen to markup documents, convert handwriting to text, and sketch out flowcharts and you are ready to do business. If you want a real keyboard on the go, you can also pick up Lenovo's ThinkPad Tablet wireless keyboard accessory.

The ThinkPad Tablet 2 starts at $499 for a 64 GB unit and increases up to $679 for an option with Windows 8 Pro and the 4G LTE mobile broadband chip.

Phone - Nokia Lumia 928

You want a phone to make you master of the office, Microsoft Office that is, and can keep you going without worry of damage or malicious software. You might want to run out and pick the Nokia Lumia 928, Verizon’s personal version of the Lumia 920. The 928 is a bit more toned down with modern right angle edges and sleek, yet professional, white and black color options.

The Nokia Lumia 928 is currently free with a two year contract from Verizon – take that, expense account!

Check out our first impressions of the Nokia Lumia 928 here.

The Budgeter

For some of us college students, paying the rent on an apartment and trying to payoff tuition are already more than we want to handle. If you want to hop up on some of the latest gear, but without breaking the bank, you just might be a “budgeter”.

Laptop - Acer Aspire M5

There was once a day when you had to shell out at least a grand for a touchscreen Windows 8 laptop, today is not that day. Acer’s Aspire M5 provides a great way to jump into the next generation of Windows, without making Ramen the dinner of choice for the next few months.

Acer’s Aspire M5 is a 15 inch notebook that starts at under $600 and includes an Intel 3^rd Generation Core i5 processor, 6 GB of RAM, and a 500 GB HDD. The unit can collect over eight hours of battery life on a single charge and is only an inch thick – you won’t be weighed down by this machine.

And who said that a budget notebook has to look cheap? The Aspire M has a beautifully designed chassis and touchpad for use anywhere on campus – even the snooty frat house.

Tablet - Microsoft Surface RT

If you are looking for a full featured tablet, but don’t want to throw down $500 then you might want to check out Microsoft’s Surface RT, which also comes pre-installed with Office Home and Student 2013.

Sales of Windows RT devices aren’t the best in the world, mainly because they cannot run older legacy Windows applications and are restricted to the somewhat underwhelming Windows App Store. That being said, if you are just looking for a tablet to browse the internet, organize your life (Mail, Calendar, and Contacts), and chill back with some tunes or games – Surface RT might be a smart investment.

Right now, you can pick the Surface RT up for $349, but there always seems to be deals and sales popping up for the unit around the web (the latest brought a refurbished edition of the Surface RT down to $199).

So grab that Touch or Type cover keyboard and show off to your friends that you also have a fancy tablet. While you are at it, let them know that your tablet gets over 10 hours of battery life and is much thinner and lighter than its big brother, the Surface Pro.

Phone - Nokia Lumia 521

Anyone else notice that phone plans are just down right expensive? Luckily, T-Mobile has realized that and offers a great pay as you go solution – the Nokia Lumia 521.

The phone will normally cost you around $200, but remember that the device is unlocked and you are not signed onto a contract. The Lumia 521 does run Windows Phone 8 and supports 4G capability. The 5 megapixel camera isn’t as amazing as the aforementioned Lumia devices, but there is no denying that it still looks great.

You can check out the device itself and plans on T-Mobile’s website – plans for unlimited talk, text, and web start at $2 a day with payment only on the days you use your device.

Check out our review of the Nokia Lumia 521 here.

Do you have your gear for this semester yet – if so, what are you rocking?

Last night, Windows Phone Central reported that Microsoft Stores were poised to reduce the cost of the Touch Cover from the current $119.99 to a more favorable $79.99. That reduction includes all five colors and is set to occur on August 30th online and in Microsoft Stores. The price drop is permanent and not a sale.

We can also now confirm that the Surface RT bundle, which includes both the Surface RT device and a black Touch Cover, will also reflect that price decrease. Currently, customers can buy the Surface RT with either 32GB or 64GB and a bundled black Touch Cover for $449 and $549, respectively.  

Starting on August 30th, those same packages will be $399 and $499 reflecting a permanent $50 price reduction. While customers don’t get a color choice with the Surface RT bundle, they do save $30 were they to buy the Surface RT and Touch Cover separately ($349.99 + $79.99).

Microsoft has recently caught some flak over the very concept of Windows RT, specifically the reported low-sales of the Surface RT and manufacturers abandoning the nascent platform. In response, Microsoft reduced the price of the Surface RT by $150 in an effort to help move inventory. 

If you have a Surface RT or Surface Pro and were thinking of picking up one of the colorful Touch Covers, you may want to hold off for eight more days. It has been revealed to Windows Phone Central that Microsoft is planning to drop the price on the accessory from the regular $119 to a more reasonable $79.99.

The new price will be permanent.

The Touch Cover was one of two keyboard accessories that launched with the Surface RT late last year, the other being the more robust Type Cover with mechanical keys. There is no evidence to suggest the Type Cover will receive a similar discount but we’re waiting on more information to see if that changes.

All colors variations of the Touch Cover, including red, cyan, white, black and magenta, will take part in the reduction.

The news of the price drop comes on the heels of the Surface RT being reduced to $349 (from $499) and the Surface Pro by $100, resulting in a $799-$899 price tag depending on configuration (through August 29th). The recent price moves by Microsoft appear to be motivated by lower than expected sales of the Surface and to take advantage of the “back to school” season.

In the past few weeks we’ve reviewed Microsoft Surface cases from MiniSuit and Elsse. Now it’s time to look at that ever divisive accessory: screen protectors! The guys at MiniSuit don't offer a protector for the Pro, but they do produce two types of screen protectors for the Surface RT: “Matte anti-glare” and glossy “Ultra clear.” They kindly provided  a pack of the matte variety, officially dubbed: 3-Pack MiniSuit HD Screen Protector for Microsoft Surface RT Tablet (Matte Anti Glare).

Head past the break for installation instructions with video and my screen protector critique!

Package Contents

Inside the screen protector package you’ll find:

• 3 screen protectors
• 1 cleaning cloth
• 1 cardboard mini-card (not pictured in photograph)

It’s great that you get three protectors in one pack. A lot can go wrong during the application of a screen protector, so do-overs could prove invaluable.

Application: Part One

Protector application is a four-step process. I’ve applied more than a couple of protectors in my day, so I’ll add what tips I can to the standard descriptions. See it all in action in the video at bottom!

Use the cleaning cloth to thoroughly clean your screen in a dust-free environment. The included cloth is okay, but I would never apply a protector without spraying the screen with a can of compressed air first. Cloths tend to leave as many particles as they wipe away, but a can of air will knock ALL the dust away – if only for a moment. Spray too long and moisture will form on the screen, but it goes away in seconds. Also, I don’t know about you guys, but I couldn’t produce or find a dust-free environment if I tried. Maybe hire a butler before application?

Use the Tab 1 sticker to peel and fold the backing about an inch away. Make sure the adhesive side faces downward and doesn’t touch your fingers. Yep.

Part Two: Apply, remove bubbles

Align the exposed screen protector onto the top portion of the screen. You’ll need to take the front-facing camera’s position into account and line the protector’s slit up with it as well. Then gently press and slowly work your way downward until the screen protector is fully applies.

At this point, you should push the inevitable air bubbles out to the edges of the protector using a card. The included mini-card is far too flimsy for this purpose and might as well not be included. Just use a credit card or something similar to slide the bubbles out into oblivion. You’ll notice some imperfections won’t come out; those are dust specs. They will haunt you to the end of your protector’s days.

Finally, use the Tab 2 sticker to peel away the second protective mask. Gently press down on the actual screen protector to keep it from peeling away along with the mask. Peel that sucker off and it’s not going back on.

Looks good, feels good

So how do the MiniSuit Matte Screen protectors perform? As advertised, they do pleasantly reduce screen glare. The screen colors might be dimmed ever so slightly, but everything still comes through vibrant and clear. Matte is well suited to sharper viewing angles and use in brightly lit settings, which I’m all for. I haven’t seen the alternative glossy protectors in action, but I generally prefer matte anyway and was not disappointed with MiniSuit’s matte offering.

The protectors also have a mild texture that feels pleasant to touch. They don’t hurt gaming performance at all; the screen still caught my touches perfectly in Fruit Ninja and Rayman Jungle Run. That light texture might even make it easier to keep your thumbs in place in a game with virtual sticks.

Dust: A protection tale

The only downside I observed with these protectors is the same negative you get with any screen protectors: dust! For normal people, it’s impossible to apply protectors without catching at least a little dust. If you’ve ever put a protector on a phone or portable gaming console, imagine the specs of dust you got during that process only multiplied by the much larger screen area of the Surface RT.

You’re going to get more than a couple of specs of dust embedded with these screen protectors, try as you might. But because the package includes three, you can easily reapply if your first attempt goes too poorly. And when the screen is actually on, you can barely see that dust. Put one of these on and your screen will never scratch. Pull it off and it leaves no residue – your one-year old Surface RT screen will looks as new as a factory fresh model.

Update: Several readers suggested using a bathroom as the installation environment. Read their tips in the comments below.

Overall Impression

In the end, it call comes down to preference. If you fear for your Surface RT screen’s safety and/or like screen protectors in general, you won’t be disappointed with MiniSuit’s Matte Protectors. If you’re especially wary of protectors or just can’t stand the near-permanent sight of dust, I would skip these and let a folio case protect your tablet instead.

• 3-Pack MiniSuit HD Screen Protector for Microsoft Surface RT Tablet (Matte Anti Glare) – $6.75 – Amazon Store Link
• 3-Pack MiniSuit HD Screen Protector for Microsoft Surface RT Tablet (Ultra Clear HD) – $6.75 – Amazon Store Link

If you have yourself a Surface RT or Surface Pro you’re going to be getting some updates today. The second Tuesday of each month is when Microsoft releases security patches on what is known as Patch Tuesday. Today is that day and with those security patches you’ll also be getting some firmware updates for your Surface RT and Pro. Let’s check it out.

The update for both Surface RT and Pro are for ones running Windows 8 and not the 8.1 Preview. So what’s in store for folks on Windows 8?

Surface RT / Windows 8

• A Unified Extensible Firmware Interface (UEFI) firmware update that optimizes the audio experience at low volumes and removes a perceived pulsing in audio volume for some content
• An update to system drivers that enhance stability and reliability

Surface Pro / Windows 8

• A UEFI and System Aggregator (SAM) firmware update that enhances system stability, reliability, reduces power consumption, and improves touch latency with the touchpad on the Surface Type Cover and Surface Touch Cover

But don’t worry, if you’re running the Windows 8.1 Preview there are some updates ready for you as well. Checking out our Surface Pro with the Windows 8.1 Preview we noticed some updates waiting as well. Here’s what you get.

Surface Pro / Windows 8.1 Preview

• Cumulative Security Update for Internet Explorer 11 for Windows 8.1 Preview (KB2862772)
• Update for Internet Explorer Flash Player for Windows 8.1 Preview (KB2871676) – This update resolves Flash video quickly lightens and darkens during playback. This causes a flickering effect.
• Update for Windows 8.1 Preview (KB2875111) – This update fixes for adaptive streaming and Digital Rights Management (DRM) playback features for Internet Explorer 11 Preview in the OS.
• Update for Windows 8.1 Preview (KB2875636) – Fixes for adaptive streaming and DRM playback features in the operating system.

Before this update anytime we’d try and play videos through YouTube in Internet Explorer we would have a flickering effect on our Surface Pro. Now that issue has been resolved in the latest update.

Source: TechNet Via: ZDNET, PureInfoTech

According to Microsoft’s support forums, a user complained that his Surface RT running the latest version of the company’s Windows 8.1 Consumer Preview was seeing an extreme power decrease while in standby mode. The user also noted that a driver known as “Microsoft UART V2” seemed to be causing the issue.

Microsoft’s support team contacted the user and requested he try switching his Bluetooth to on to save battery life. Right away, this seems to be an odd solution; turning on your Bluetooth radio should decrease your device’s battery life – not improve it. That being said, as soon as said user turned on his Bluetooth radio, his issue disappeared.

The folks at Microsoft explained why the issue fixed the problem:

As with all Consumer Previews and Betas, we expect to see a few bugs from time to time. It is very certain that Microsoft will fix the issue before Windows 8.1 is released to the mass public.

Have any of our readers been experiencing this issue themselves?

Souce: Microsoft; via Neowin, WinBeta

Many of us have been enjoying Microsoft’s latest tablets – the Surface RT and Surface Pro, but today’s announcement that the tablet has just launched in Taiwan reminds us that the product isn’t exactly global. Just earlier this year, the Surface RT became available in 13 additional including Austria, Belgium, Denmark, Finland, Ireland, Italy, Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden and Switzerland

Taiwanese fans of the Microsoft product can now pick up the device at local electronic chains, Tsann Kuen Enterprise Co. and Fayaque Co. The Surface RT 32 GB and 64 GB will be priced at NT$10,888 (US $364) and NT $13,888, respectively. Microsoft’s Surface Pro will start at NT$24,888 for the 64 GB version and NT$27,888 for the 128 GB version.

The device is currently struggling to make its mark in current countries and as Microsoft continues price cuts and its global expansion of the tablet, we hope to see good things.

Are any of our Taiwanese fans excited to purchase a Surface device now?

Source: Focus Taiwan

Good news if you’ve been camping out for a chance to grab Microsoft’s Surface Pro; the famous Windows 8 tablet has received a price cut of $100 brining the unit down to a starting price of $799. According to The Verge, the price cut will be available to customers in Canada, Hong Kong, Taiwan, and the US from August 4th to August 29th.

Microsoft recently cut the price of its Windows RT tablet, the Surface RT, by $150 in an attempt to boost what has been poor sales of the high-tech device. We do expect a new line of Surface products on the way, but as of now, grabbing a Surface Pro with $100 off or a Surface RT at its new reduced price can’t hurt.

Customers in the above stated countries can head over to Microsoft’s online web store and pick up the Surface Pro 64 GB (tablet only) for $799 or the 128 GB version (also tablet only) for $899. We are also beginning to see the new price cut take effect at other retailers including Best Buy.

What do you think – is the price cut enough to boost sales of Microsoft’s Pro Windows 8 tablet?

Source: The Verge, Microsoft, Thanks for the tip SSAPRE!

We promised you more accessory reviews for the Microsoft Surface, and we intend to deliver. A growing number of accessory manufacturers sell cases for either version of the Surface. Some users will balk since the Surface is one beautiful tablet on its own, but other users just want to protect their devices as much as possible. Enter MiniSuit, who produces a handful of cases and screen protectors for Microsoft’s premiere tablets.

Today we look at two of those cases. The Classic Flip Case protects the Surface RT tablet, while the Classic Stand Case Cover shelters the Surface Pro. Both cases come in any color you want – as long as it’s black. Head past the break for our complete review of both cases with video!

Flip it good

Both cases are extremely similar in design. Folio style, the Surface device goes into one side of the case while the other side closes over it for protection or folds behind it to allow access to the tablet. Each case has an elastic band on the front that can be used to hold the case closed by pulling the band behind the back of the case. You don’t want it flapping open while you’re carrying your tablet around.

Like most quality folio cases, the Classic Flip Case and Classic Stand Case Cover can each be used to stand the Surface tablets upright. Just fold the front of the case behind it and insert it into the clip on the back of the case to make a triangle shape that will support your Surface. Considering that these cases cover the Surface’s built-in stand, it’s a good thing they substitute for the feature on their own.

The two cases allow access to the Surface’s keyboard port, so you can use a Touch Cover or Type Cover with either one. You can’t fold the keyboard behind the Surface when using it as a tablet because of the thickness of the case though. Just snap it off and set it aside at those times. The keyboard does fold over the front of the Surface without issue. Close the keyboard and case over the front of your Surface and it’s doubly protected.

Both the RT and Pro cases have a stylus holder on the side as well. Don't want that stylus falling off and into a vat of electric eels, as so often happens without a proper holder.

Little differences

The two cases do have a few differences, starting with their textures. The Classic Stand Case Cover for the Pro has a rougher texture than the RT’s Classic Flip Case. I like the smoother style a bit better, but it all comes down to user preference. Also, their microfiber interiors are different shades of black – not that it makes any real difference.

The main difference between the two cases is the way they hold the tablet in place. The RT case uses one large Velcro flap to hold the device in, just like the Elsse cases we reviewed last week. The Pro style case however has two smaller, separate Velcro flaps instead of one big one. They give it a bit less holding power (I found it looser than the RT case) but it’s easier to insert or remove the tablet.

Also, the Pro case has much more open sides rather than individual cut-outs for every port on the Surface Pro. The plus side is it won’t block access to ports much. But on the downside, less coverage means a bit less protection.

Overall Impression

Both the Classic Flip Case for the Surface RT and the Classic Stand Case Cover for the Surface Pro are good options for the safety-minded Surface owner. Color choices would be nice, but the standard black matches the Surface just fine. You can find MiniSuit’s cases at Amazon, where they are available for Prime shipping.

• MiniSuit Classic Flip Case for Surface RT – $19.95 – Amazon Link
• MiniSuit Classic Stand Case Cover for Surface Pro – $16.95 –  Amazon Link

The Microsoft Surface is a well-constructed tablet, no doubt. Combined with a closed Touch or Type Cover, the screen can be decently protected from bumps and scratches. But I wouldn’t want to drop either Surface, especially the costlier Pro – they’re bound to come away with some scrapes.

You could try to protect your Surface by using it as a desktop and never taking it anywhere, but that’s no fun to do with a tablet. So why not try a case for protection? Whichever Surface model you own, an online retailer called Bear Motion has you covered. Their Elsse Premium Folio Cases for both the Surface RT and Pro come in a wide variety of colors. Check out several of those colors in our full review with video!

Color me impressed

Before we talk about the case’s features, let’s marvel at the colors. Both the RT and Surface versions of the Elsse Premium Folio Case come in a whopping 11 colors: black, brown, dark blue, green, hot pink, light blue, orange, pink, purple, and red. For this review, Bear Motion provided six of those colors: green, brown, orange, black, purple, and hot pink. Any way you slice it, that's a lot of choices.

Folio style

The RT and Pro versions of the Elsse case are identical other than width and cut-outs for ports and controls. You will of course want to get the right size case for your tablet, as the RT case is uncomfortably snug on a Surface Pro and the Pro case holds the Surface RT too loosely.

The Elsse case opens up like a book and holds your Surface tablet securely in the “back cover” of the case. After inserting the Surface into the cover, a small inner flap closes over it and stays secure via Velcro. It takes a little fiddling to open or close the Velcro while the Surface sits inside the case, but I got pretty good at it after inserting and removing the Surface a few times.

The front of the case folds behind the Surface when you’re using the device. It also has a black strap which can be used to hold tthe folio closed when not using the device or to hold the front securely in place behind the Surface (as shown in the picture above).

Cut outs

The part of the back cover that sits over the face of the Surface has cut outs for the tablet’s Windows button and front-facing camera. Around the edges you’ll find similar openings for the volume buttons, headset port, video output, USB jack, micro SD slot, speakers, power button, and charging port. The Surface charger is a little bit difficult to connect when using the case, but it still fits.

On the back of the case, you’ll find  a hole for the Surface’s rear facing camera and  a clip stand. A case of this style must necessarily cover the rear of the Surface and its built-in stand, but thankfully the case provides its own stand solution. Fold the front of the case around to the back and slip it into the clip to use it as a stand. It stands securely and protects the actual Surface’s stand from wear and tear.

Keyboard use

Initially I thought the Elsse case couldn’t be used with a keyboard (hence my saying so in the video review), but it turns out I spoke too soon. You can attach and detach the Touch Cover from the Surface while it’s inside the case with no issues. The keyboard can even be used while the case is folded back as a stand.

The only thing you can’t do with a Touch Cover attached is fold the cover behind the Surface as you’d normally do when you didn’t need to use the keyboard. If you don’t need the keyboard, just snap it off and put it away until you’re ready to reattach it.

Note: I don't have a Type Cover to test with the case. We'll update this review whenever I get one.

Stylin’ Stylus

The Surface Pro comes with a really nice stylus, but it lacks a truly secure way to hold or transport the stylus. Possibly the best feature of the Elsse case is its stylus holder. Whether you buy the RT or Pro case, both come with a holder attached. The stylus slips in and out snugly (I rotate it so the stylus’ button faces the case) so you’ll never have to worry about it falling off and getting lost.

Overall Impression

We can all agree that the Surface is a beautifully engineered tablet. For some people, the thought of covering up that beauty with a case is even more wrong than wearing a baseball cap at a sideways angle. But other proud Surface owners will want to keep their expensive tablets safe in case of spills or drops. Not only will Bear Motion’s Elsse cases provide some peace of mind, they let you decorate your Surface with a variety of colors.

• Elsse Premium Folio Case for Surface RT – ~$14.99 (price varies by color) – Amazon Link
• Elsse Premium Folio Case for Surface Pro – ~$14.99 (price varies by color) – Amazon Link

Having recently acquired both the Surface Pro and RT tablets at Microsoft’s Worldwide Partner Conference, I’m now fully prepared to bring you a variety of Surface accessory reviews. The first of these is the Microsoft Surface 5-in-1 Adapter from Juiced Systems. The 5-in-1 Adapter is designed for the Surface Pro and RT, though it could also be used with other Windows 8 tablets that have standard USB ports.

The Surface Pro and RT have only one such USB port, so you’ll need to use a USB hub or the extra USB port included on the Surface Pro’s power supply if you want to connect multiple USB devices to either tablet. Juiced’s 5-in-1 Adapter plugs into those tablets’ lonesome UBS port, giving them a second port and a lot more functionality to boot.

We’ve got an exclusive coupon for our readers and video review after the break!

Plug it in, plug it in

The 5-in-1 Adapter includes the following ports:

• Two USB 2.0 ports: Double the number of ports included with the Surface. The Surface RT's USB port is USB 2.0 but the Pro's USB port is USB 3.0. This adapter would downgrade transfer speeds when using USB 3.0 devices with a Pro.
• One SD card slot: The Surface doesn’t have one of these, so the adapter allows you to read a standard SD card without the use of a separate adapter. Huge boon for camera users.
• One microSD card slot: The Surface already has a microSD card slot, but this lets you keep that slot filled with a card for storage while inserting another card to download images, etc.
• One micro USB port: Unfortunately neither Surface tablet can charge via USB, so you won’t be using this port to charge them. Technically, it still allows your Surface to power or interface with other devices that use a micro USB cord. Not a likely scenario, I know.

I noticed some reader confusion about the micro USB port, so I'll try to make this point more clear. Remember, this accessory can work with non-Surface tablets too. Virtually every other tablet out there CAN charge via USB. So if you plugged this adapter into a non-Surface tablet, you could then plug into a micro USB charging cable and charge that tablet. When using the 5-in-1 Adapter with a Surface, you probably just won't use the micro USB port.

Not too big, not too heavy

The 5-in-1 Adapter is made of lightweight black plastic that matches the Surface’s appearance extremely well. The plastic feels a little thin – probably unavoidable in order to keep it from adding any significant weight to the Surface. I wouldn’t smash it into anything, but that’s probably good advice for the entire Surface tablet as well.

This accessory measures only 73×22.9×9.5 mm. In American terms, it sticks out just under an inch from the edge of the Surface. Its small size and weight makes it super easy to transport. I expect you’d mostly plug it when using your Surface with a touch or type cover in a laptop orientation. You could also plug it in specifically when you need to read an SD or microSD card.

The adapter also has a tiny blue light on its front (best seen in the top photo) that lets you know it's working.

Built for Surface?

Convenient as the 5-in-1 Adapter is, it does suffer from one significant flaw: no matter which Surface you use it with, it blocks something. On the Surface RT, it blocks the micro-HDMI jack. Probably not a big deal for most users. With the Surface Pro, however it covers up the volume down button. You can still adjust the Pro’s volume in desktop mode, so I don’t find the blockage terribly inconvenient.

The Surface Pro and RT have their USB ports on different sides of the tablet, hence the adapter covering up different things on both units. Considering the 5-in-1 Adapter is designed to work with all Surface tablets and not just one or the other, it HAS to block something on either the Pro or RT. But the unit should have been designed longer in one direction or the other so that it would only cover the RT’s micro-HDMI jack (best solution in my opinion) or the Pro’s volume down button instead of blocking both things.

Get your adapter now

Despite that issue of being slightly too long in both directions, the Juiced Systems Microsoft Surface 5-in-1 Adapter is still a very handy accessory. One USB port doesn’t go very far these days, so your Surface is bound to need a second one every now and then. You could use any number of USB hubs, but Juiced Systems’ solution will match your Surface better aesthetically and take up less space than practically anything else. The SD and microSD card readers are a great bonus too.

The Juiced Systems Microsoft Surface 5-in-1 Adapter sells for $29.99 at Amazon, where it’s eligible for Prime shipping. You can also buy it directly from Juiced’s website at JuicedSystems.com. Juiced offers super cheap domestic shipping, so that ends up being the most affordable option. They also ship internationally.

To make it an even better deal, they’ve provided us with an exclusive coupon! To get 15 percent off the 5-in-1 Adapter (currently a $3.75 discount), enter coupon code WPCENTRAL after adding the adapter to your cart. The coupon only applies to this product but it can be used on multiple units. Leave a comment and let us know if you use it!

Microsoft has slashed its Surface RT pricing in the UK. Through official channels, the Windows RT tablet (32GB model) can now be picked up for just £279, a massive drop from the usual £399. If you're into more storage, the 64GB version is available for £359. This is the base price point so if you're wanting a keyboard and other accessories, you'll be further adding the cost up.

We've previously reviewed Microsoft's Windows 8 tablet, which is well worth checking out. It's good to see the price drop for the tablet, making it a more affordable option for consumers. Note that this is the RT version and not an installation of Windows 8.

Source: Microsoft

Microsoft has announced that their Surface RT and Surface Pro tablets will be available at a discounted price for WPC attendees. The company’s annual World Partner conference will offer a Surface RT 64 GB with touch cover for $99 and a Surface Pro 128GB for $399.

Don’t get too excited though, a ticket to access all of WPC 2013 will cost you $2,000. The conference this year is hosted at the Toyota Center in Houston Texas from July 7^th to July 11^th. Over five hundred speakers will be present including Microsoft’s CEO, Steve Ballmer.

Microsoft is working hard to put their Surface tablet in the hands of their partners – which in, turn should drum up developer interest.

If you can’t get out to WPC 2013 or/and don’t have $2,000 to drop on a ticket, we wouldn’t worry. With Microsoft selling the Surface for $199 to schools and now giving them away for $99 at WPC, it is more likely that a new Surface device is right around the corner with Windows 8.1.

Anyone here going to WDC or at least watching the Live Blog with us?

Source: WPC Blog

Yesterday, Microsoft announced that new updates for their Surface tablet devices were being pushed. The updates being pushed include Wi-Fi connectivity improvements, a new Surface USB to Ethernet adapter driver, a collection of improvements for both the Touch and Type Covers, an updated LifeCam driver, and new device firmware.

Microsoft has been hard at work trying to create the best internet browsing experience for their Surface users; Brian Hall, General Manager for Microsoft Surface, stated that the new Wi-Fi driver will reduce the chances of your connection falling into “limited connectivity” from the Surface side.

The new Surface USB to Ethernet driver will allow users to PXE boot their devices with a direct Ethernet connection. While most consumers don’t know what PXE is, enterprise admins will be thrilled. Preboot eXecution Environment (PXE) allows machines to boot their operating systems from a network, which can be useful for managing a large scale of Windows machines in a corporate environment.

Updates to the Touch and Type Covers aim to improve accuracy and typing performance. According to Brian, “Touch and Type Cover are now even better at catching every single keystroke wherever you’re typing.”

The previously mentioned hotkeys for the Surface are now active, allowing users to emulate specific keys with a combination press including: Print Screen, Home, End, Page Up, and Page Down.

Updates to the Surface LifeCam is said to improve image clarity in low light conditions; get ready to Skype in a dark room - because now you can. The driver is also said to improve performance and reliability when switching between the built in LifeCam and an externally attached webcam.

Finally, a firmware update has been pushed to the Surface RT model in an attempt to boost the max volume the speakers can output. For those of you who don’t use a Bluetooth speaker or wired headset when working with your Surface - you can now enjoy Netflix, Hulu, and Amazon Instant Video a bit more.

The Surface update should be landing on your device soon (if it already hasn’t). To manually check for the update: open you charms bar, select “Settings”, then select “More PC Settings”, finally select “Windows Update”.

How many of our readers carry a Microsoft Surface – are you enjoying it?

Source: Surface Blog

For the past few weeks, Microsoft has been pushing new television advertisements that mock the iPad and praise the benefits of Windows 8 and OEM's hardware. Now the boys in Redmond have launched a companion site for their ads.

The new site allows consumers to compare Apple's 64 GB iPad (4th generation) against the ASUS VivoTab Smart, Dell XPS 10, HP ENVY x2, and Microsoft Surface RT. Using the site's comparison chart you can than compare thinness, battery life, weight, display size, multitasking, pricing, and expandability.

The new marketing campaign from Microsoft aims to showcase the capabilities of their latest operating system. The company was previously criticized for their Surface commercials, which could have easily been confused for an episode of "So You Think You Can Dance".

You can check out the new site here or, if you haven't gotten a chance to see Microsoft's previous advertisements, you can check them out below:

• Microsoft takes on Apple in its latest Windows 8 ad
• Microsoft takes on the iPad yet again, in its latest tablet commercial

What do you think of Microsoft partnering up with its OEMs to take on Apple's iPad directly?

As consumers continue to wait patiently for the Surface Pro to launch in the UK, Microsoft has kicked off an interesting deal for its Surface RT Windows 8 tablets. Should you look to purchase one from the official online store or supporting retailers, the company will hand you a free Touch or Type cover per transaction.

Purchases of Surface RT standalone or in a bundle between May 15th and June 30th will be eligible for the offer. This deal will only continue while stocks last, so be sure to get in quick if interested. Head on down to your local retailer or to Surface.com to make your purchase and get the free cover. Thanks, Mark, for the tip!

We have covered this story before: Microsoft made a special SKU of Surface (Intel processor powered) for China, replacing Windows 8 Pro with Windows 8, but pre-loaded with permanently licensed Office 2013 Home & Student. To many, not necessarily Chinese, this version is even more desirable than the stock Surface Pro. However, according Panos Panay, the leader of the Surface team at Microsoft, such region-specific SKU won't happen anywhere else, unless strong enough consumer interest is shown.

Panos said this when interviewed by Chinese Microsoft-centric news site WPDang. What he said, when translated back, is this:

It's a bit weird having the message passed to us. But anyway, it's better than nothing. Panos didn't specify in what format or which thread our readers should say their desires out loud though. Apparently he visits WPCentral often. So, just feel free to make your wishes known either in the comment field below, and make sure he won't miss the mounting comment count.

Microsoft just announced that Surface RT and Pro will be released to a series of new countries in the April - June window that includes Mexico, Korea, Germany, France, and Australia. Some of this market expansion is the result of consumer input and Microsoft might still have enough time to develop software-customized new SKUs for the new markets as well if the consumer demand is evident.

For a not quite related side note, Panos showed something never revealed before during the interview: a second prototype of the Touch Cover.

Originally Microsoft made the Touch Cover a gloss sheet, which probably looks cooler than its final shape. But after some tense typing sessions, the prototype was soon sticky with sweat. Then the team made the second version as shown in the picture above: entirely matted material, feeling fluffy on both sides. The sweaty hand problem was gone for a while, but soon came back in the form of a sweat-and-dirt-caked Touch Cover. On the third try they made what we have right now: the thinnest keyboard ever, with washable material on the business side, and matted on the back. We certainly appreciate the attention Microsoft poured into design of details, even more so if the Touch Cover could come in more sturdy build.

Source: WPDang

Sure, props for your Xbox LIVE avatar are gimmicky and they can be quite absurd, but we still love ‘em. We also love our Surface, so when the two collide, we can’t help but get a little gitty.

If you head over to the Xbox site and follow this link, you’ll be able to add the “Windows 8 Tablet Avatar Prop” to your collection. Yes, that’s right.

So what does your avatar do with the Surface? Why he plays with the tiles, throws on some tunes, dances a little, snaps on the keyboard cover (while dangling the computer) and overall shows off our latest and favorite tech gadget. But why are you still reading this? Head over to Xbox.com now and get your free Surface Avatar Prop right now (and yes, it will display on your Windows Phone).

Speaking of, some of us are still rocking our free Windows Phone prop from mid 2011. Microsoft should totally bring that back, amirte?

Oh and we’re not a 100% certain but we suspect this is a US only offer. Don’t shoot the messenger.

Source: Xbox; Thanks, ninjaap, for the tip!

Since launched, the Surface RT tablet has always been sold only through two channels in China: Microsoft's freshly established online store, and Suning (a chain store for electronics, much like Best Buy). Now Microsoft is looking into extending the Surface RT distribution network, as the exclusive dealership with Suning expired in February 2013.

According to word on the street, Microsoft isn't that happy with the sales of Surface RT so far through Suning. The distributor simply hasn't been pushing Surface hard enough: advertising is scarce, customer service tends to be sloppy, and even the sales representatives don't seem to know a lot of Surface tablets. Now Microsoft is taking four new distribution partners aboard, aiming at bringing Surface RT up to the hit that it deserves to be, and pave the road for the upcoming Surface Pro.

The new distribution partners are:

• PC Mall (offline)
• Sundan (online + offline)
• One Zero (online + offline)
• 360buy (online)

With vastly expanded offline showcase opportunities and online availability, hopefully Surface tablets will become a more common sight on Chinese streets.

Oh, and people still can buy Surface RT from Suning. The deal to sell is still there, only not exclusive any more.

As of 22:00 March 21st 2013 (Beijing time), both Sundan and One Zero have put up Surface RT banner advertisements on their front pages.360buy is staying all quiet about that matter. We cannot check on PC Mall because of such late hour and its lack of online stores.

Aside from these, Microsoft has built yet another official online store on China's largest e-commerce platform Tmall. Click here to visit, and witness HUGE banner ads for Surface RT as well as Lumia phones. Tmall is probably a million times better known and more frequently visited than Microsoft's original online store. Establishing a second store front there looks like a wise choice.

Source: WPDang

Microsoft has been incredibly coy with numbers the past few years. Especially when it comes to actual numbers for Windows Phone and more recently its new Surface line of tablets. You can’t blame them for not wanting to disclose numbers from the top of the mountain if they aren’t anything to boast about to begin with. Numbers we do get either come from inside sources or website analytics that we all piece together. That said, here are some numbers from inside Microsoft about the number of Surface tablets sold.

We know that Microsoft placed orders for about at least 3 million Surface tablets. So how many did it sell? Only about 400,000 for the Surface Pro and a little more than a million for the Surface RT. Bringing the total to about 1.5 million Surface branded devices out there in the wild. If we’re to believe the number of devices that Microsoft initially ordered, the number of devices sold is somewhat underwhelming for the company. The Surface RT was just at under a million devices at the end of January.

It will be interesting to see how the Surface story plays out over the next few months.

Source: Bloomgberg, Via: The Verge

It’s Patch Tuesday, Microsoft’s semi-regular time to push out OS and software updates to our computers. Today is no different, and if you’re on Windows 8 you’ll get at least 13 important updates (83MB) and if you’re on Surface, you’re looking at 14 patches (38-118MB) and a firmware update. (Some of that will vary for you as different Office 2010 and Office 2013 updates are included.)

So what’s new? Well, the biggest news is that Microsoft has enabled Flash to work now in Internet Explorer 10 for RT. If you recall, Microsoft only allowed a few, specific websites with Flash to work on Internet Explorer 10 citing performance and battery life reasons. There was even a neat little work around that you could do yourself to bypass this. Now, Microsoft have reversed that decision, which they say is due to more sites becoming IE10 compatible.

From the IE Blog:

In addition, for those with a Surface RT who also got the March firmware update, you should notice a few other improvements for your user experience, including:

• Fixes to Wi-Fi reliability allowing for better roaming and improvements to "Limited" connectivity scenarios.
• Resolves issues with integrated volume button.
• Improved Type and Touch cover typing experience on soft surfaces and when devices and keyboard are lying flat.
• Resolves issue with random muting.
• Trackpad performance improvements.

Surface Pro users have a different firmware changelog:

• Fixes to Wi-Fi reliability allowing for better roaming and improvements to "Limited" connectivity scenarios.
• Windows To Go feature is enabled.
• Improved onscreen keyboard detection synchronization when going in and out of sleep.

This is the second expected Wi-Fi enhancement feature and should help those who are still having occasional issues on their Surface.

To check for updates, simply swipe from the Right to bring up the Charms bar, then select Settings, choose Change PC Settings and at the bottom select Windows Update. You will need to have 50% or more battery to complete the update due to it re-writing the firmware of the Surface.

Microsoft has released a firmware update for the Surface RT tablets. The update addresses "limited Wi-Fi connection issues and contains driver updates to improve performance with Windows as well as the volume and power buttons".

If you don't receive an update notification, you can manually check for the updates by:

• Swiping in from the right edge of the screen to open Settings.
• Tap on the Settings link.
• Tap Change PC Settings and swipe down to the Windows Update option.
• Tap "Check for Updates"

When the Surface detects the updates just tap on the install option to begin the update process. You may see additional minor updates to Microsoft Office 2013 and the Windows Defender along with the February 12, 2013 Firmware update.  

After you install the Firmware update, you'll need to check for additional updates.  We found 7 additional security updates as well as updates for Windows RT and Flash Player for IE10.  The entire process only takes a few minutes to complete.

If you've had WiFi issues with your Surface RT, let us know if this update does the trick.

Source: Microsoft Answers

There are many, many perks to having a Microsoft Store near you. You get great customer service, crapware free devices, and some good deals from time to time. A relatively unknown benefit is the ability to create custom vinyl stickers for a variety of products and accessories. You can spruce up your Xbox 360 controller and now your Surface tablet.

WinBeta recently hit up their local Microsoft Store and pimped out a Surface RT in some colorful skins. They cost about $15 and the whole process takes about 15 minutes. The stickers themselves can be removed and applied 5 times, so if you have a business presentation and want to hide your Hello Kitty sticker you can. Head to the source link below to see some other combinations they tried. We'll head to our Microsoft Store this weekend ourselves and try it out. 

To find the nearest Microsoft Store to you click this link.

Source: WinBeta; thanks, Jaseel, for the tip!

The International Data Corporation has released a report showing an unexpected growth in the tablet market. Worldwide tablet shipments reached a record total of 52.5 million units in Q4 2012. This is the same quarter Microsoft chose to enter the competition with the Surface family of tablets, releasing the Surface RT tablet. But how did Microsoft perform in the first quarter of selling the product?

According to IDC data, the Apple iPad stole the show with 22.9 million units shipped. This was thanks to a strong iPad mini launch, as well as the fourth generation iPad. Samsung came in second, experiencing 263% year-on-year growth and shipping just shy of 8 million Android and Windows 8 tablets. The company sports a handful of Windows powered tablets under the ATIV umbrella. Apple holds 43.6 percent of the market, while Samsung grabs 15.1 percent.

Also in the top 5 vendors, Amazon and Barnes & Noble both witnessed a sharp increase in market share with new products performing well during the holiday season. Amazon shipped more than 6 million tablets during Q4 2012, pushing the company's share to 11.5 percent. Barnes & Noble almost hit the million unit milestone, jumping up to snatch 1.9% of the market and sits in fifth place. Asus beat the company and came in fourth, but experienced a slight dip in market share, down to 5.8%.

Now we check out Microsoft. Noting that the company only entered the market during Q4 last year, Microsoft didn't perform too badly. Shipping just under 900,000 units, the Surface RT didn't pull the company into the top five listing, but it's a start. This is also without the upcoming Surface Pro Windows tablet - it'll be interesting to see the performance of Microsoft after the second tablet is released. 

Strong push from Microsoft. Market too competitive?

Looking back at when the Microsoft Surface with Windows RT was released, we praised the tablet for being bold and of high quality. Consumers also rushed to purchase one with stock problems occurring in multiple markets where the Surface was launched and available. Ryan Reith, program manager, Mobile Device Trackers at IDC had the following to comment on the company's performance:

The launch could have been better, especially with the holiday season being targeted, but we'll be looking forward to when Microsoft (and OEM partners) continue pushing out new hardware. Microsoft's firmly in the race, let's see what comes next.

Source: IDC

For those looking to pick up the Surface RT tablet your local Costco’s (Costco.com) may be the place to look. Yup, in addition to the Microsoft Store, Best Buy and Staples, the Surface is now listed in upcoming inventory for Costco’s (see image below) including the RT’s various options for purchases.

Users will have their choice of 32GB RT tablet without Touch cover ($499), which is the norm for that SKU but the real deal comes in the “packages” where the Touch cover is included.

On the old SKUs (online and often in stores), users could only get the 32GB or 64GB Surface RT with a black Touch cover for $599/$699. If you wanted a different color, you had to buy the 32GB ($499) and a separate Touch Cover ($119), bringing the total to $618. Likewise with the 64GB (which was even worse as there was no 'bare bones” option and you had to buy a black cover).

Granted, we’ve seen people buy 64GB packages with a different color Touch Cover in a physical Microsoft Store, but for online orders, that was never possible.

Costco is stepping it up by offering just about every SKU available: 32GB Surface RTs with Red, Cyan, Black and White Touch covers for $599 or less (the Cyan and Black are $589).

Customers can also opt for the 64GB RT with any color as well (the same color discount for Cyan and Black apply here too but more so). That means a Surface RT 64GB with Cyan cover is only $679--$20 cheaper than what Microsoft is selling it for plus you get your choice of color.

And if you look closely on Costco's site, you can even find some Surface RT demo videos.

Combined with Costco’s buying power and customer reach, the Surface RT should fare well at that store. No word on if the Pro version will be heading there, though we’ll keep an eye out.

Thanks, Peter M., for the inventory screen shot!

There's a firmware update available for your Microsoft Surface running Windows RT. There's really not much to the update but is designed to provide system improvements to audio playback when in Connected Standby and provide additional capabilities for handling firmware updates when your battery is low.

The update also includes a handful of security and non-security fixes and updates for Windows RT.

You can check for updates on your Windows RT device by swiping right on the screen to pull up the side bar menu.  Then tap on settings, tap on Change PC Settings at the bottom of the menu and Check for Updates will be the last setting listed. All totaled, it takes about five minutes to download, install the updates and restart the Surface.

Source: ZDNet

The VLC team has published two more mockups in a Kickstarter update post so those who are planning to back the project can see exactly which direction they're heading down. The project is to bring VLC to Windows RT and Windows Phone, which would prove to be a massive bonus for those on either platform who rely on the media player.

Currently the fundraiser is currently just over 73% of the total amount required, but the team is confident they can hit their target and get the apps ready for publication. Currently there's no official support for both Windows Phone and Windows RT, though the desktop app can be ran in Windows 8 as was the case in previous versions of the desktop operating system.

Looking at the images provided (the one above looks most realistic with the tablet used), we're liking the direction the team is heading and believe the UI (should it reflect the concept) will be warmly welcomed by consumers. We've reached out to the team for more details on the Windows Phone application that's in the works. We'll update accordingly.

Source: Kickstarter (VLC)

Both Microsoft and Nokia have been featured in this year's Google Zeitgeist. The report takes into account global searches in 2012 and shows what the world has been searching for. Taking two spots in the consumer electronics top ten, the Lumia 920 and Surface tablet were in position 10 and 8 respectively. 

As expected, the iPad was featured more than once with the iPad 3, 4 and Mini all making an appearance. The full list from the category is as follows:

1. iPad 3
2. Samsung Galaxy S3
3. iPad Mini
4. Nexus 7
5. Galaxy Note 2
6. Play Station
7. iPad 4
8. Microsoft Surface
9. Kindle Fire
10. Nokia Lumia 920

The top searches were split into eleven categories in total: overall searches, images, athletes, events, people, feature films, television shows, performing artists, consumer electronics, airlines, and Google+ hashtags.

While the Lumia 920 wasn't anywhere near the top, we're feeling quite proud that Windows Phone made the list (the iPhone 5 was ranked #3 in the 'images' list of searches).

Source: Google, via: Reddit

We've heard rumblings about the Microsoft Surface RT Touch Cover coming un-raveled along the connector. The plastic shell on the keyboard separates and exposes the connecting wires. Not a really good situation.

The separation looks as if it is caused when you fold the keyboard over behind the Surface and the plastic shell is stretched too far and comes loose. If you're having problems with the Surface Touch Cover, while a roll of duct tape could fix the problem, there's a better solutions.  Here's what you need to do.

Call Microsoft's Surface Support at 1-800-Microsoft (which translates to 1-800-642-7676). You'll go through the obligatory menu options but you are heading to Surface Technical Support. Once there, explain the issues and have your original order number handy.

At some point you'll be given two options to replace the Touch Cover. There is the Advanced Exchange where a hold is placed on your credit card (for the cost of the replacement cover) and the replacement cover is sent out without delay. Microsoft will also send you a return shipping label to send the defective Touch Cover back. You've got fifteen days to return the old cover of the credit card hold becomes a credit card charge.

Surface Touch Cover coming unraveled at the connection point

The other option is to have Microsoft email you a return label that you will use to send the defective cover to them with. Once Microsoft receives the cover and confirms the warranty status, they'll ship out a replacement.

It took me about 30 minutes to get all this done but I also started out calling the Microsoft Store which in turn transferred me to product support which transferred me to Surface Support where I talked to a very nice and helpful agent, Christine, who was able to get things rolling.

If you've had problems with your Touch Cover there is a solution. It may take a few minutes on the phone to get things rolling but it's nice to see Microsoft stand behind their products.

Word on the street is that Verizon stores will begin to start selling the Microsoft Surface RT (review) direct to customers. In the image submitted to our forums by jrj2013, you can clearly see that at least one Verizon store has the Surface on open display. From his own account of the experience...

We agree that Verizon won’t have a 4G version of the device despite selling it in their stores due to potential signal issues and perhaps to keep the price down. (Microsoft also previously cited studies showing that most people don’t use 4G enabled tablets). It is a bit odd though for Verizon to sell a device for which they cannot sell any services for—after all, that is their business as they are not Best Buy.

But perhaps Microsoft and Verizon have struck a new deal with Microsoft giving the carrier a cut of the sales. Though selling the Surface and making money is Microsoft’s goal, we think it’s also about pushing Windows 8 and the ecosystem meaning they can lose some money here and there in exchange for a higher presence. This will also help make up for the fact that you can’t walk into a Target and buy the Surface but instead have to rely on kiosks or the rare Microsoft Store.

We’ll see if Verizon actually starts to sell these but if they do, we think that’s a good move to increase visibility of the device. Thanks, jrj2013, for the image

Microsoft's Surface tablet, which runs Windows RT, has been featured in an episode of NCIS: LA. The device was announced and released earlier this month, and has been shipped to a number of consumers who placed pre-orders.

We've witnessed the start of Microsoft's marketing campaign for its tablet hardware with graffiti, energetic videos, and the opening of Surface Experience Centres. In the NCIS episode, the Surface tablet is used to show off the lock screen, photo unlock functionality, as well as the 'click in' with Touch Cover. 

While it appears to be entirely scripted, but it's good to see the product being used in the media. Be sure to check out our review of Microsoft's tablet offering.

Source: YouTubel; thanks, Francis, for the video and tip (as well as everyone else who sent tips in)!

We have had a few of you send in photos from around the US today showing some MS Stores opening and sure enough, there are some crowds.

While none of it touches New York City and Times Square, it’s a good sign that quite a few people are interested in the Surface. And those kiosks seem like a great way to intercept people traversing stores in the mall.

The images in the post come from three locations:

• Frisco, Texas (from Rutvik P.)
• Bellevue Square Mall, Bellevue, WA (from Yuri D.)
• Galleria Mall, St. Louis (from Kyle L.)

Have you seen lines or crowds at your local Microsoft Store or kiosk? Sound off in comments and share your experiences!

:)

Microsoft has issued an apologetic statement in an email sent out to those who have pre-orders standing for a brand new Surface RT, which is coupled with a £50 coupon code. The company admits to problems that confused consumers with misleading emails being dished out with bad news surrounding the delivery of Surface RT units. Originally it was expected the company would be able to hold deliveries between October 26-30. 

As a token of appreciation for the understanding and patience displayed by consumers, Microsoft is offering a £50 redemption token to those who are waiting for their new Windows 8 tablet, and reiterate they expect to deliver tablets by October 30th. While not cash compensation, it's good to see the company taking care of those who have been there at Surface's birth. 

Those of us in the UK have been through the mills with emails stating deliveries will be early, then deliveries will be late, but if Microsoft can't complete the order to the time frame they specified when pre-ordering, it's only right a goodwill gesture is offered by the company as a small apology.

BP in SouthPark isn't the only company who's sorry...

The code is eligible on purchases from the Microsoft Store (www.microsoftstore.com/uk), where consumers who own such a code can shop for items they wish to purchase, check out and type in the promo code sent in the email. This will take £50 off the total cost - a nice gesture, especially if you're after a second cover.

Do let us know in the comments if you've received such email from Microsoft. Is this enough to remove the bad taste left in mouths of customers who are still waiting for their order? We'll let you decide. While you continue to wait (which we're certain will be more than worth the duration), be sure to check out our round-up of the must-have apps for Windows 8.

Thanks to everyone who tipped us on this!

If you pre-ordered a Microsoft Surface RT and have yet to receive shipping confirmation, you may still be able to track your Surface shipment.  Even without a tracking number. 

Here's how to go about doing it.

• Just go to the FedEx or UPS websites and choose track package by reference.
• Enter your Microsoft Order number and delete the "MS" prefix.
• Leave the shipping date as the 24th and enter your destination Country and postal code.

If your Surface order has left the factory, your tracking information should pop up. To be honest, I was getting a little worried that my order status was still listed as "processing" with a delivery date listed as October 26th.  In tracking my order by reference, I was relieved to see that my Surface RT is still slated for Friday delivery.

Chime in down below in the comments if you've found your shipping information and head on over to this WPCentral Forums discussion on the Surface shipments.

Thanks, Mr. Brown and abond32, for the tip!

With launch day and general availability of Surface devices set to begin in a few short days the reviews have started to appear. After months of speculation and mountains of questions about price and specs, we’re finally at the end of this saga. Microsoft have dished out Surface devices to the great and the good for some pre-release exclusives.

Surface represents a few key things for Microsoft, firstly it will be the public face of Windows 8, and secondly it is designed to showcase ARM devices and the new WinRT touch interface. From the moment it was announced this was going to be such a critical element for the entire launch of Windows 8. How well it’s received depends on not only the hardware but also the software. Check out our roundup after the break..

Essentially the reviews are broken down in to two distinct parts, the hardware and the software with the wrap up on how well they form a whole, lets see how it breaks down.

The Hardware

The good news here is that the hardware and build quality get some good feedback, here are a few choice quotes from some critics.

Overall, almost everyone seems to agree on one thing, the hardware is top notch with a few reservations here and there about the size or how the kickstand works. These generally seem like minor quibbles and as with all devices much is down to personal taste. Most seem to agree that to use the device with the kick stand and the keyboard it can’t be on your lap, which might disappoint some that were hoping to get more road warrior with this tiny Windows Machine. The Verge found the actual form factor to be a little ungainly in both landscape and not desirable at all in portrait orientations.

The keyboard options too were also generally well received, some being surprised at how well they actually worked. We also see some nice videos of swinging the laptop about on its magnets by holding it by the keyboard. That’s looking pretty solid and will please many.

Battery times on the device are looking very healthy indeed for the Surface, even though they don’t seem to best the iPad we’re seeing 10 hours video playback and 9 hours of internet browsing. Not bad for a device that does a heck of a lot more than other tablets. In one test conducted by Anandtech, the Surface beats out the iPad 3^rd gen by a fair margin. Essential stuff for a device that will be doing lots of content consumption.

The Operating System

Windows 8 was always going to be a tricky transition, it's brave and daring. We now have the new WinRT environment with its secure apps and store experience and on the other side we have the traditional desktop which we all know and love (no not as the case may be). Windows RT has these two environments but differs from Intel based designs by lacking the ability to use anything other than the pre-installed Office 2013 applications. There is simply no way to install the vast back catalogue of Windows applications onto the desktop. Lets dive in and see what they thought..

On the new touch screen, WinRT interface:

To be honest, it’s a mixed bag but on the whole the new touch screen UI is winning out here. Folks are liking the docked apps and being able to quickly swipe between apps. There seems to be genuine pleasure in using this new UI and that is very positive indeed. WinRT is very much a work in progress and we’re going to see many changes are this new concept is fleshed out. In short, looks like Microsoft have given little to the critics to grumble about.

Windows RT comes with Office installed through the old desktop environment, this of course is not meant to be used primarily with touch. As such its going to get used with the kick stand and keyboard, there is some positive traction around this. Office comes pre-loaded, what’s not to like? Some also liked the familiar desktop environment for file management, which really might ease the transition for many users.

The Apps

This part of the reviews section is going to read in a very familiar way to many of us Windows Phone users. Unless Microsoft has lots of announcement at launch time, there will be a lack of first party WinRT apps for Surface available in the Store. The list is quite long right now, there isn’t a Facebook app or even a Twitter app. All of the reviewers are highlighting this and it’s of little surprise, we have been wondering about app support for some time. Let’s hope MS can tidy this up sooner rather than later.

Wrap Up

On the whole reading the reviews it looks to be positive, new UI is getting some kudos and people are liking the hardware and baked in Office. They even seem to like having the good old desktop there for file management when it’s needed. Windows RT Surface is a machine with compromises, how well that works out for people will vary. The Surface Pro machines without the compromises will be available a little later and many will likely need this type of machine more.

We’ll no doubt be sharing our views on the new device and OS soon enough so keep an eye out.