Microsoft held a Windows and Surface event last week that focused heavily on the Surface Laptop Ultra. Coincidentally, Panos Panay announced a new device on the same day. Panay, who led Microsoft's hardware division for years, now works for Amazon and unveiled a new range of Amazon Alexa tablets.

Those tablets aren't really direct competition to the Surface Pro, but they do have a feature I'm envious of. The nanomatte screen on one of those Amazon Alexa tablets would be perfect on a Surface Pro.

Matte displays reduce glare by diffusing light. Because the screens bounce light in different directions, the image can appear grainy. An extreme example of this is if you get a cheap matte screen protector for your phone, but even a premium PC with a matte finish can look a bit grainy.

The nanomatte display Amazon uses in its new tablets etches the screen in a way that aligns with the pixels of the display. Amazon praises the displays for providing "a first-of-its-kind cinematic viewing experience, with incredible contrast retention in bright conditions and text that feels like it’s sitting on top of the glass."

I'm not sure I agree with the claim that it's a world first. Apple's nano-texture technology is similar to what Amazon unveiled. But even if Amazon is not a pioneer in the space, it has a device with a screen I'm envious of.

Microsoft has been oddly resistant to anti-glare displays. Surface was late to the party on adding them to any device and has been selective with where it offers the screens.

Even as recently as this year, Surface Laptop 8 shoppers needed to choose between an anti-glare display or 5G connectivity.

Our Editor-in-Chief Daniel Rubino argued back in 2020 that Microsoft needed to use anti-reflective displays in Surface PCs. Anti-reflective screens are different from anti-glare displays, but both aim to improve visibility in bright environments.

Microsoft has yet to fully embrace anti-glare screens and it holds back Surface hardware.

The anti-glare display of the Amazon Alexa Tablet 12 Pro also has a texture that makes pen usage feel more natural. The screen is meant to make it feel like you're writing on paper, not a perfectly smooth piece of glass.

It's not surprising that a device made by Panay has features that would fit perfectly on a Surface. He shaped the Surface brand as much as anyone, and he took his expertise over to Amazon.

But as I mentioned earlier, the Alexa tablets are not competitors to the Surface Pro, so they can't serve as replacements either. The Alexa tablets run on Android and have access to the Google Play Store. That's a welcome change to the locked-down Fire Tablets of the past, but it's a far cry from a Windows-powered 2-in-1.

I'd love to see Microsoft replicate the nanomatte finish of the Amazon Alexa Tablet 12 Pro on a Surface Pro in the future. The finish would help those using the Surface Pro in bright settings and also improve the feel of using a stylus.

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Windows 11 users and Surface enthusiasts had a busy week. Microsoft held an event to showcase the Surface Laptop Ultra, a new Search experience, and a bunch of AI features and integrations across Microsoft services.

Like the original Surface Pro, this week’s Windows and Surface event tried to be a 2-in-1. Unfortunately, just like the first-gen Surface Pro, the event failed to thrive in either of its two categories.

The first 20 minutes of the event felt like a Build session. That’s not a bad thing. Build is an important event for developers. But it’s not aimed at general audiences and is full of technical jargon.

Biggest News of the Week

Anyone who tuned in to the Windows and Surface event hoping for a closer look at the Surface Laptop Ultra would have glazed over at talks of Llama.cpp and Microsoft Execution Containers.

After watching several speakers focus on the technical aspects of AI and development, I assumed the entire event would be like that. Which made the rest of the event confusing.

After filling our eyes and ears with jargon and likely convincing many to stop watching, Microsoft switched gears and showed off a truly useful feature for Windows 11.

The improved Search experience is a consumer-facing feature that is a breath of fresh air to Windows 11. It looks good, is more functional than what it replaces, and according to Microsoft is more efficient while also performing better.

Shortly after unveiling the new Search, Microsoft shared details about the Surface Laptop Ultra. That PC is designed and priced for developers and power users, but it is intriguing to enthusiasts. On top of being the most powerful Surface ever, it has cool features like its magnetic USB-C port.

Microsoft appears confident in the Surface Laptop Ultra. The company’s website now features a banner telling people “break up with your MacBook.”

But the event wasn’t structured in a way that showed the same confidence. The event felt like someone pasted PowerPoint slides from different presentations into a single document.

Who was this event for?

I expected to be frustrated by the Windows and Surface event. I said two weeks ago that Microsoft undercut the event. And I’ve said all year that Surface has lost its identity as a brand.

While I am frustrated, it’s for an entirely different reason than I expected. Microsoft announced interesting things for Windows and Surface. I think the event lived up to its description on YouTube that promised to show "RTX Spark and new experiences designed to unlock more possibilities for developers and builders."

But I don’t think that was shown off in a way that appeals to the masses. The features and devices shown on stage may create buzz, but the event itself did not.

Shopping with Sean

Amazon Prime Big Deal Days came and went, but some of the best tech deals are still live. My top pick is a small discount on the XPS 13 that drops the laptop to $799.99.

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Microsoft's new Surface Laptop Ultra is here. Preorders are live and shipments start next week. The PC packs an RTX Spark processor and has a mini-LED display and a nice range of ports, including the special magnetic USB-C port.

Surprisingly, the Surface Laptop Ultra has the lowest starting price of all the RTX Spark laptops. But Microsoft is pushing to compete with more than just Windows laptops. The tech giant will give you up to $1,000 cash back when you trade in a MacBook Pro and buy a Surface Laptop Ultra.

The cash back you receive would be on top of the trade-in value, not in place of it. Rather than the funds being dispensed at checkout, Microsoft will pay the cash back after receiving and evaluating your device.

"A promotional offer is extra value added to your trade-in when your device and purchase qualify," says Microsoft. "For example, you may receive a promotional bonus in addition to your device's standard trade-in value. The total amount is paid after your device is received and evaluated, not applied at checkout."

If you stack trade-in value with cash back, you can effectively save thousands of dollars on a Surface Laptop Ultra. Of course, that would require you to have a MacBook Pro in excellent condition that has incredibly high specs, all while wanting a Surface instead. I'm not sure how many people will check all those boxes.

Perhaps the bigger news here is that Microsoft specifically made a cash back offer targeting MacBook Pro owners. That's a clear shot at Apple and a sign that Microsoft wants to compete with what are often considered the best laptops on the market.

As you'd expect, the value of your device trade-in depends greatly on the model you're trading in and the condition that device is in. The highest trade-in value I was able to get through Microsoft's website was $2,115 for a MacBook Pro 16-inch (2025) with 128GB of RAM and 4TB of storage.

Interest in the Surface Laptop Ultra has been strong from our readers. It will be interesting to see if that sentiment is widespread and translates to sales.

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Microsoft's Surface Laptop Ultra is part of a new wave of Windows laptops running on NVIDIA's RTX Spark platform. It was first revealed at Computex 2026, and Microsoft followed up with pricing, release date, and more feature details at a special event on October 7, 2026. Prices are confirmed to start at $2,599.99, and models are expected to begin shipping on October 16.

The Surface Laptop Ultra is the most powerful Surface device yet thanks to its ARM-based NVIDIA System-on-Chip (SoC) with up to 20 CPU cores, 6,144 Blackwell RTX GPU cores, and 128GB of unified memory. Microsoft built the Surface Laptop Ultra for "world makers," also known as developers, scientists, engineers, and creators, who need a fresh take on performance and portability in the age of AI.

Microsoft finally gave us more information about the Surface Laptop Ultra, including price, release date, and features, at a special event on October 7.

It's confirmed that the RTX Spark-powered PC will begin shipping on October 16, and preorders are live now, starting at $2,599.

The reactions to this announcement have been interesting. It seems like a fair number of people were expecting a higher baseline price, while others are just happy that Surface now has a true MacBook Pro competitor for the age of AI.

Here's what people are saying about the new Surface Laptop Ultra and its RTX Spark platform.

The Windows community reacts to the Surface Laptop Ultra's pricing

Starting at $2,599, the Surface Laptop Ultra is actually the most affordable RTX Spark laptop you can buy right now. You can have a look for yourself in my roundup of Spark devices available for preorder today.

Many of us here at Windows Central expected the price to kick off at $2,999, and that seems to be a common thread in the community as well.

Responding to Zac's post, X user @janekknaf said, "Quite cheap tbh I expected it to start at $2999."

Over on Reddit, the sentiment seems to be largely the same.

Responding to a Windows Central subreddit thread regarding other RTX Spark laptops and their pricing, user Icybubba noted, "And somehow the Surface seems to be the cheapest out of all those."

Another redditor, Valterri_Its_James, remarked, "Lowkey the pricing isn't absolutely horrendous. 32GB costs $3300 which is about the same as the ROG Zephyrus G14."

Not everyone is loving the Surface Laptop Ultra's pricing

Others aren't so sure that the Surface Laptop Ultra is a reasonable price, especially once they dig into the configuration options and see what's available for each chip.

For reference, the Laptop Ultra has two RTX Spark options available: a more affordable option with an 18-core CPU and 5120-core GPU, or a more expensive option with a 20-core CPU and 6144-core GPU.

The price difference between these two models is roughly $1,100, though the more powerful Spark defaults to at least 32GB of RAM (compared to 24GB) and a 1TB SSD (compared to 512GB).

Do you think the price hike for 32GB RAM and 1TB SSD is too extreme? Let me know in the comments below.

How's everyone feeling about the breakaway USB-C Port?

The announced feature that seems to be getting a lot of attention alongside pricing is the Surface Laptop Ultra's breakaway USB-C port.

It's sort of a mashup between Apple MagSafe and Surface Connect, designed to pull out of the laptop rather than ripping it off a desk should you trip on the cable. It's designed to work with any USB-C cable, and the port offers full functionality.

Reddit user Oliver-Pearce called it a "Welcome feature!" and X user Psalter said, "Anyone who's ever tripped over a charging cable will appreciate this."

There are, of course, plenty of detractors noting that it took Microsoft this long to finally copy Apple MagSafe. That's not exactly true; Surface Connect was always magnetic and would break away if jarred. The move to the more ubiquitous USB-C form factor erased that failsafe, and Microsoft has now reintroduced it.

It's also worth pointing out that MagSafe does not handle any data and is for power only. The Surface Laptop Ultra's USB-C port handles both.

I want to know what you think!

We're a community here at Windows Central, and I'm always interested in your opinions. I want to know what you think about the Surface Laptop Ultra's pricing, configuration options, and features in more detail, so please be sure to leave a comment below!

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Microsoft finally revealed exactly how much its new Surface Laptop Ultra costs (starting at $2,599!), and preorders are now live for anyone who wants to get in on the first wave of PCs expected to ship on October 16.

While Microsoft was busy revealing new information about its most powerful Surface yet at the event, other laptop makers were busy setting their own prices and opening up preorders.

We now have a wide selection of RTX Spark laptops from the likes of ASUS, Dell, HP, Lenovo, and MSI, and I'm expecting there to be more arriving in the near future. Until then, here's what you can preorder today.

RTX Spark laptops with confirmed pricing and release date (so far)

To make it easier for anyone hoping to land a new RTX Spark-powered PC, I've put together this list of laptops that you can now preorder.

Did I miss any RTX Spark laptops?

Did you spot a live preorder I missed? Let me know about it in the comments section below. I'd also love to hear your opinions regarding pricing on these models. Do you think it's too high? Too low? Just right? Tell me about it!

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The Surface Laptop Ultra with NVIDIA RTX Spark is now available to preorder following the October 7 Surface event in San Francisco. It arrives as a suped-up Surface Laptop 8 with a 15-inch mini-LED display, tons of ports, a sleek design, and, of course, NVIDIA's N1x chip with support for up to 128GB of unified memory.

It's a laptop that's marketed as the ultimate PC for creators, AI specialists, engineers, scientists, and developers who don't want to be tied down to a bulky workstation on a desk.

That's all fine and good, but having had the opportunity alongside my colleague Zac Bowden to use the Surface Laptop Ultra a couple of times, I can say that NVIDIA was not shy about showing off the PC's gaming prowess in closed demos.

I can also say that the gaming experience was super smooth, even in games with ray tracing, path tracing, and DLSS support. Indiana Jones and the Great Circle ran flawlessly when I tried it, and every other title seemed to be an easy task for the Laptop Ultra.

What's more impressive is that many of these demo games were run through Microsoft's Prism emulation layer due to the RTX Spark's ARM architecture (the same used by Qualcomm's Snapdragon X and X2 chips).

That begs the question: Is the Surface Laptop Ultra the ultimate laptop for PC gaming?

At the risk of breaking some pixelated hearts, I'll say that dedicated PC gamers should look elsewhere. Here's why.

The Surface Laptop Ultra's specs look ideal for gaming ... what gives?

It's well established that NVIDIA's RTX platform is the preferred way to play on PC for most gamers, mainly due to the excellent performance and additional support for features like ray tracing, path tracing, and DLSS.

Considering the Surface Laptop Ultra's RTX Blackwell GPU supports all of the latest features, wouldn't that make it a capable PC for gaming?

Well, yes. But there's more to the story.

The Surface Laptop Ultra was not designed to be a gaming PC. It was made to handle intricate AI workloads locally and to be the centerpiece of a professional's arsenal, and the fact that it can run plenty of games smoothly is simply a convenient effect of using NVIDIA's technology. Its starting price of $2,599 reflects that reality.

Sure, that cost is inflated due to the ongoing RAM and storage crisis, but in any case, you can buy a quality laptop made specifically for gaming purposes (suffering from the same RAM and memory squeeze) for considerably less money.

For my PC gaming money, I'd much rather buy a PC running standard Windows 11 rather than Windows on ARM (despite serious advancements in emulation and support). That way, you're guaranteed not to experience any compatibility issues with the games or their anti-cheat methods.

Gaming laptops also come tuned for gaming right out of the box, and their hardware is designed to support that initiative. Sure, you could tune the Surface Laptop Ultra to focus more on gaming, but that's really not what it was meant for.

The bottom line regarding the Surface Laptop Ultra and PC gaming

The Surface Laptop Ultra should be treated as a pro-grade laptop that happens to have some more-than-decent gaming chops.

I know there are plenty of pros out there who love the idea of tackling AI workloads during the day and gaming at night, all from the same machine, and the Surface Laptop Ultra should be a hot ticket for those users.

For gamers at heart, however, I recommend taking a look at the host of quality dedicated gaming laptops before ever considering the Surface Laptop Ultra.

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Microsoft's Surface event today, October 7, revealed a lot more about the Surface Laptop Ultra with an NVIDIA RTX Spark chip inside.

For those who can't fathom missing out on the first wave of new laptops, I have good news. The Surface Laptop Ultra is now available to preorder starting at $2,599, with shipments expected to begin going out on October 16.

Surface Laptop Ultra — What configurations are available, and which one is best for me?

The Surface Laptop Ultra is set up so that configurations really only affect the performance hardware inside. Each model comes with a 15-inch mini-LED display, the same port selection, and the same killer design.

The baseline $2,599 model includes the RTX Spark platform with NVIDIA's 18-core N1X CPU and 5120-core RTX Blackwell GPU, 24GB of unified RAM, and 512GB of storage.

This is a decent option for those who need to balance price and performance, or for those who simply want to get their hands on this new hardware without overspending.

There's also a model with a 20-core CPU and 6144-core GPU for those who need utmost power. Configuring with 32GB of unified RAM (the lowest option) and a 1TB SSD (also the lowest option), you're looking at $3,699.99. This model is where I'd recommend most advanced users start.

Moving up from there, you can essentially trick out your PC with as much RAM and storage as you want. This is where things begin to get very expensive for pro users. The top-of-the-line model with the more powerful Spark, 128GB of unified RAM, and a 1TB SSD runs up to $5,899.99, reserving it for a select few.

Both models are available in Nightfall or Platinum colors.

Is the Surface Laptop Ultra's price too high?

I wasn't expecting the laptop Microsoft calls "Not Standard Issue" to be reasonably priced for most users.

It's a flagship PC with monster internals, and Microsoft clearly states that it's intended for creators, AI builders, scientists, engineers, and other power users who need an ultimate device to handle everything.

Those users are generally used to paying more for high-end hardware, but that doesn't make the price sting any less.

Take this high-end approach and tack on the macroeconomics of the ongoing RAM and storage crisis, and you get set prices much higher than I'm sure Microsoft ever intended.

Starting at $2,599 for a "baseline" model, you'll want to be sure this is the PC for you before you buy it.

As for the gaming angle, I've covered it in more detail in a separate post. Bottom line? You shouldn't buy the Surface Laptop Ultra as a dedicated gaming machine, but its NVIDIA Blackwell GPU will indeed power many games with ray tracing, path tracing, and DLSS in tow.

Are you preordering the new Surface Laptop Ultra today? If so, which configuration did you get? If not, what made you skip it? Let me know in the comments section below!

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Microsoft has finally given us the all-important pricing and availability details for its flagship Surface Laptop Ultra device, which it first unveiled back in June. During its October 7th keynote in San Francisco, Microsoft confirmed that Surface Laptop Ultra would begin shipping on October 16, with pre-orders going live today starting at $2,599.

That entry-level price is on the more expensive side, but it's not as bad as many were expecting it to be. That entry-level price nets you the Surface Laptop Ultra with a 15-inch mini-LED screen, a large haptic trackpad, three USB-C ports (one of which is very unique), and the 18-core RTX Spark with 5120 GPU cores and 24GB RAM.

While the entry-level model isn't for high-end local AI development and agent work, it should be more than capable for video editing, photo creation, data crunching, light gaming, and 3D modeling work.

Alongside pricing and availability, Microsoft also revealed that the Surface Laptop Ultra is the world's first laptop to feature a breakaway USB-C port, similar to Apple's MagSafe and its own Surface Connect. Breakaway cable design means if you ever trip over the cable while the laptop is plugged in, it won't yank the entire laptop off your desk.

Breakaway ports have only ever really been possible on proprietary ports, as they use magnets to ensure the cable remains attached when in use. It's never been attempted on a universal standard before, which is what makes the Surface Laptop Ultra's breakaway port so special. It's a standard USB-C port, capable of taking any USB-C peripheral you can throw at it.

Surface Laptop Ultra is Microsoft's most expensive and most powerful Surface PC ever made. The high-end configs are designed for intensive AI developer workloads such as running large 120B parameter models locally, enabling complex agentic AI workloads and experiences.

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Prime Big Deal Days are here, and that means big savings on the hottest tech. Microsoft Surface sales slash hundreds of dollars off the Surface Pro, Surface Laptop, and Surface accessories.

Best Buy and other retailers are running competing sales alongside Prime Big Deal Days, so the best Surface deals are spread across the web. You'll also see prices fluctuate as stock runs out or sits for too long. I've scoured the web for the best Surface deals, and our team at Windows Central will keep this piece up to date with the best discounts.

• Shop all Amazon Prime Big Deal Days discounts

You'll notice that I don't list the Surface Pro 12-inch or Surface Laptop 13-inch below. That's because those PCs have new versions with Snapdragon X2 processors launching next week. You can still buy older models with first-gen Snapdragon X chips, but I'd recommend waiting until the new generation ships to see where prices fall on older devices.

Surface Pro (13-inch)

Surface Laptop 8

Accessories

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Microsoft is holding a special event in San Francisco on October 7, and is remaining tight-lipped about what will be discussed. The company has confirmed that Windows, RTX Spark, and Surface are on all the agenda, but is yet to delve into specifics.

This will be the first dedicated Windows & Surface event since the Copilot+ PC launch event in 2024. That event ended up being a total disaster, generating a wave of negative pushback online around features like Recall, tarnishing the category right out of the gate.

Microsoft will be livestreaming its October 7 event, which means the company believes the news it's planning to announce is worthy of public attention. Both myself and Daniel Rubino will be attending the event in-person, giving us an opportunity to go hands-on with all the new features and hardware as they are announced.

So, what can we expect Microsoft to discuss on October 7? Here's what I know.

Surface Laptop Ultra fully revealed

Unsurprisingly, a big focus on October 7 will be on Microsoft's new RTX Spark hardware. The Surface Laptop Ultra was unveiled back in June, and I'm expecting to hear more about the hardware, capabilities, and availability in San Francisco.

A big part of the keynote will be about how Surface Laptop Ultra and RTX Spark are capable of running local 120B parameter models that enable on-device AI experiences and agentic workflows without requiring the cloud. The laptop will be primarily marketed at AI developers and content creators who frequently use apps like Premiere Pro, Blender, and more.

I also understand that Microsoft will demonstrate how the Surface Laptop Ultra maintains maximum performance even when not plugged in, similar to the MacBook Pro. It'll also highlight the PixelSense Ultra display, which sources tell me will be both sharper and brighter than the display on the upcoming MacBook Pro/Ultra with touch.

Surface Laptop Ultra also features a large haptic trackpad that supports Windows 11's built-in haptic engine system that provides subtle feedback when interacting with apps and UI surfaces. I also expect Microsoft to reveal a unique USB-C port that may feature a breakaway design, similar to Surface Connect.

Microsoft will also delve into configurations of the Surface Laptop Ultra that customers will be able to buy. According to my sources, Surface Laptop Ultra will be available in two RTX Spark configurations: an 18-core model with 5,120 GPU cores, and a 20-core model with 6,144 GPU cores for higher-end workflows.

The 18-core model will be available with 24GB or 32GB RAM, and the 20-core model will be available with 32GB, 48GB, 64GB, or 128GB RAM. The entry-level 18-core SKUs will ship with Windows 11 Home, and higher-end configs will come with Windows 11 Pro.

Of course, all eyes will be on pricing. Sources haven't been able to confirm exact pricing just yet, but I understand that Surface Laptop Ultra will not be cheap, likely starting well above $2,000 for the entry-level 18-core model with 24GB RAM.

I also wouldn't be surprised if we hear more about the Surface RTX Spark Dev Box, which I suspect will likely start shipping at or around the same time as Surface Laptop Ultra.

Windows K2 recap, and support for agents

In addition to the new RTX Spark hardware, Microsoft has teased that "something new is coming from Windows" at this event. Details around what exactly Microsoft is planning to talk about remain under wraps, but I have a few theories.

Of course, the company will likely spend some time recapping the Windows K2 effort that has been ongoing this year. It'll highlight recent performance, reliability, and feature improvements delivered to the OS, and maybe even discuss how it has tuned the Prism emulation layer to run better on RTX Spark PCs.

I'm also expecting Microsoft to highlight some refreshed user interface and design improvements across the OS. The company has been working to bring WinUI to more areas of Windows, including File Explorer, Start menu, and more, which is expected to improve performance.

Windows is also set to gain new unified memory controls that will allow users to adjust how much memory is reserved for the GPU on RTX Spark. This should help enable more advanced local AI workflows and increased gaming performance when needed.

But the big focus will be on how Windows 11 now supports agents. Microsoft has been working on adding agentic capabilities to the OS over the last year, and I'd be surprised if we don't get a demo showcasing how the platform has been updated to run agentic workflows locally and securely.

At Build 2026, Microsoft unveiled three new in-house language models that are designed to run entirely on-device: Aion Instruct, Aion Plan, and MAI Code Flash. I suspect all three will be highlighted as working great on RTX Spark.

Lastly, I wouldn't be surprised if Microsoft finally takes the wraps off its new voice-enhanced user experience that it has been teasing is in the works over the last year. On multiple occasions, the company has said it's working to adapt and improve voice input across Windows in the wake of AI.

Pavan Davuluri said in July that Microsoft is working to make "voice more natural and fluid to interact across the apps you use every day." We are yet to see this work in action, and so I expect October 7 will be when the company reveals this.

Microsoft's play for the high-end, MacBook Pro AI developer crowd

According to my sources, this event will focus a lot on appealing to the AI developer crowd, a large chunk of which has flocked to the high-end MacBook Pro or Mac Studio for all their on-device language model needs.

The Mac platform has become the default choice for AI development, and Microsoft and NVIDIA are keen to win back those users. Microsoft will use this event to appeal to that audience, along with content creators who have also chosen the Mac for photo and video editing needs.

Hopefully there will be some surprises in the form of Windows announcements, but I fully expect the majority of the event to focus on how Windows is now ready for RTX Spark and local agents.

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A lot is happening this week in the world of Windows and Surface. Today is the fifth anniversary of Windows 11, a milestone that snuck up on me and plenty of other users. Perhaps it's because I dragged my feet while making the move permanently from Windows 10.

On October 7, Microsoft is hosting a Surface event where it's expected that NVIDIA's RTX Spark chip and the Surface Laptop Ultra lineup will be further discussed (and hopefully better explained).

This collision of Microsoft-related software and hardware news got me thinking about a quote from the original architect of Microsoft's Surface lineup, Panos Panay:

The quote comes from an interview with TechCentral circa 2020, well before Panay departed Microsoft in 2023 to join Amazon's Devices and Services segment. The quote does a great job capturing the original reason why Surface exists at all.

Microsoft originally wanted hardware that showcased the best of Windows software, and it believed its goal could only be achieved with in-house development. Surface became the bridge between software and hardware that Panay alludes to with his quote, and it's had a (mostly) great run.

Where is Surface headed in 2026?

What has me most confused about the upcoming Surface event is that Microsoft already revealed its new Surface Pro 12-inch (Gen 2) and Surface Laptop 13-inch (Gen 2) devices.

They showed up on September 23 as part of Qualcomm's annual Snapdragon Summit, a full two weeks before the Surface event. Sure, it makes some sense due to the new Surface PCs using Snapdragon X2 chips inside, but why not save the juice for the main event?

My colleague Sean Endicott attempted to answer this question at the time of the Surface/Qualcomm reveal last month. As he stated, "we can now cross two more items off the list of potential things we will see at the Windows and Surface event," noting that the October 7 Surface event also "falls after many improvements have shipped to Windows 11 or entered testing with Windows Insiders."

So what is Microsoft planning to reveal at its Surface event? The Surface Laptop Ultra was already revealed at Computex 2026, but we should get more information. We might also get a glimpse of the Surface RTX Spark Dev Box, especially considering NVIDIA's CEO Jensen Huang is part of the show.

Barring the surprise reveal of more new Surface hardware — the Surface Laptop 8 and Surface Pro 12 with Snapdragon X2 chips launched this summer, so I'm not expecting anything new there — the October 7 Surface event is shaping up to be a tad lopsided.

Is Surface drifting without Panay's anchoring presence?

It's been six years since Panay dropped his famous Surface quote. It's been three years since he left Microsoft for Amazon. And since then, Surface really hasn't felt the same.

Rather than pushing OEMs to improve their own devices by providing a quality benchmark, Surface seems to be fairly stagnant, fragmented, and largely riding on its reputation.

For me, someone who agrees with Panay's sentiment, a successful Surface event should include software that really only makes sense on the Surface Laptop Ultra with RTX Spark. If it's just another laptop with the chip inside, well, I won't be very excited.

On that note, it'd be great to see some tuning choices that directly benefit Surface with RTX Spark. The hardware-software relationship often shows its cracks in this area, so some assurance will go a long way.

Ultimately, the upcoming Surface event should be a defining moment. Will Panay's original vision carry forward as partnerships become more complicated? Will the quote remain relevant?

Or will Surface become just another laptop brand alongside OEMs like Dell, HP, and Lenovo? Either way, you can tune in to the livestream on October 7 at 1 PM ET to check it out with the rest of us.

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It looks like Microsoft is wrapping up its Windows and Surface efforts for 2026 to be able to focus on the future. Last week the company announced refreshes to the Surface Pro 12-inch and Surface Laptop 13-inch. This week, Microsoft rolled out Windows 11 version 26H2.

With a bunch of Surface announcements in the rearview mirror and another update to Windows 11 rolling out, Microsoft can point its followers to the future. The description of the Windows and Surface event next week says, "Join us live... for a look at what's next from Windows, Surface, and NVIDIA."

I hope Microsoft has some exciting news in store for its event. Windows and Surface have been far from exciting lately. It is possible to market boring products, of course, but they have to be reliable.

This week Microsoft announced Windows 11 version 26H2 and called it a "predictable and low-disruption update." If Microsoft wants to win back consumers, it needs to either be cutting edge or actually deliver predictable and low-disruption updates. It feels like for the last few years we've gotten neither.

Biggest News of the Week

Microsoft has had to release multiple out-of-band updates in 2026. Some bugs required multiple patches to fix. It's gotten so bad that most of our articles about Windows 11 updates are met with comments asking what will break this time.

Unfortunately, the commenters have been proven right several times. One serious bug made Outlook, OneDrive, Dropbox, and other cloud-backed apps inoperable. Another issue froze Remote Desktop and caused audio failures. At one point users couldn't even install a Windows 11 update, forcing Microsoft to pull that update.

If Microsoft is going to undercut its events and trim down its Surface lineup, it needs to double down on reliability. Next week, we should get some answers about Microsoft's plans.

Windows and Surface event

A boring but bug-free Windows 11 update may be a welcome change of pace, but it makes me curious about what Microsoft will discuss at its Windows and Surface event next week. Considering Windows 11 version 26H2 is already rolling out, the focus is likely the future of Windows.

Does Microsoft have something up its sleeve? Has the tech giant learned a lesson about how to build consumer hype? Or are we due for another on-stage announcement about AI and how new PCs can run models locally?

I'm sure there are developers interested in the potential of the Surface Laptop Ultra and RTX Spark for AI development, but there are hundreds of millions of Windows users who care very little about AI. Microsoft needs to at least throw some scraps our way to keep us interested.

Shopping with Sean

Amazon's October Prime Day is next week, but there are already some great deals live. Competing retailers are trying to beat Amazon to the punch, resulting in big savings.

A trio of laptops are the best deals of the week. I'm partial toward the Lenovo Yoga Slim 7x because of its thin design but the Samsung Galaxy Book6 and Dell 14S are also great choices.

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Microsoft will hold a Windows and Surface event on October 7, 2026. We've known about the event for weeks, but Microsoft has now shared details about how to watch it live.

Microsoft posted a YouTube event titled "Something new is coming from Windows | October 7" recently. That means you can click the "Notify me" button to get pinged when the event starts.

The Surface Laptop Ultra and NVIDIA RTX Spark are expected to be the focus of the event. The Surface RTX Spark Dev Box may also make an appearance.

Microsoft CEO Satya Nadella, Surface Chief Pavan Davuluri, and NVIDIA CEO Jensen Huang will all be in attendance.

Microsoft has been tight-lipped about the event. We weren't even sure if it would be live-streamed until recently. The description of the live stream is similarly scarce on details:

"Join us live October 7th at 10:00 am PT for a look at what's next from Windows, Surface, and NVIDIA. See the latest, including RTX Spark and new experiences designed to unlock more possibilities for developers and builders."

Microsoft teased the event with a post on X (shown above). That post includes several images of the Surface Laptop Ultra. Normally, I'd have to put my detective hat on and study the photos to determine the hardware, but Microsoft did the hard work for us.

The alt text for the image on X states:

"Close-up of two Surface Laptop Ultra edges showing slim ports and keyboard keys, reflected on a glossy black surface."

That should come as no surprise. We already suspected the Surface Laptop Ultra would be a focus of the event.

Microsoft already announced the Surface Laptop Ultra and discussed RTX Spark, so seeing those on stage would hardly be shocking. Windows 11 just received an update, so there are few surprises about what's shipping to PCs this year. But Microsoft's description talks about "what's next," so the tech giant could tease future updates or discuss changes to how it makes its flagship software or hardware.

Based on our recent poll, Windows Central readers are excited about the Surface Laptop Ultra. So even if the device has already been announced, many people will appreciate details about the laptop.

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After years of trying to get people to embrace the Copilot+ PC brand, Microsoft decided to move away from the moniker entirely. The new Surface Pro 12-inch and Surface Laptop 13-inch aren't called Copilot+ PCs even though they meet all the technical requirements to be labeled as such.

That leaves some of us in a strange spot. Many purchased Copilot+ PCs because that was the only way to get a new model of certain laptops. People can enable or disable AI features as they'd like, but Copilot+ PCs feature a Copilot key that is useless to a lot of people.

There are non-Copilot+ PCs and keyboards that feature a Copilot key. But because of the recent change regarding Copilot+ PCs, people online have complained about their Copilot+ PCs having a Copilot key, so I made this guide.

So, what can you do if you spent hundreds, or even thousands, of dollars on a laptop to get the latest specs only to find a key on your keyboard wasted? Luckily, Microsoft considered this quandary and made it possible to remap the Copilot key.

Windows 11 allows you to customize what the Copilot key does, but the options are limited. You can set the key to open Search, open Copilot, or launch an app.

If you want more control over what the Copilot key does (pun intended), you can use PowerToys to remap the key.

You can also spend a few dollars to cover up the Copilot logo and replace it with whatever you'd like to remap that key to.

How to remap Copilot key in Windows 11

This is the easiest option, but it has serious limitations.

• Open the Settings app on Windows 11.
• Open Bluetooth & devices.
• Open Keyboard.
• Click the dropdown menu next to Customize Copilot key on keyboard.
• Select Search, Copilot, or Open an app.

The option to remap the Copilot key shipped to Windows 11 this year, so you need to make sure your PC is up to date to use the feature.

How to remap Copilot key with PowerToys

If you want to remap the Copilot key to do something other than launch Search, Copilot, or an app, you need to use a separate application. PowerToys includes a Keyboard Manager that does the trick.

Because the Copilot key is treated by Windows 11 as a shortcut and not as a single key, you need to use the option to remap a shortcut.

I found this process easier to complete using the classic Keyboard Manager within PowerToys. You can do this by toggling Try the new editor off.

• Install PowerToys.
• Open PowerToys.
• Open the Keyboard Manager tool.
• Make sure Keyboard Manager is enabled.
• Select Remap a shortcut.
• Select Add shortcut remapping.
• Set the shortcut to Windows + Shift + Ctrl + F23.
• Set the action to whatever you'd like (such as Ctrl (Right)).

Since few keyboards have an F23 key, I found it easier to use the classic editor in Keyboard Manager. Our colleagues at Tom's Hardware were the first to discover that the Copilot key is actually a shortcut using F23.

How to cover the Copilot key

Even if you remap the Copilot key, the logo will still appear on your keyboard. If you dislike keys mismatching what they input on your PC, you may want to cover up the Copilot key.

Unfortunately, how easy that will be depends on the color of your keyboard. It's very easy to find keyboard stickers in black or white. This listing on Amazon includes stickers in white, black, and in various languages.

If you have a Surface with a gray keyboard or a colorful Type Cover, you may struggle to find a sticker that matches the color of your keys. You may have better luck on eBay or Etsy, but since items there are often custom made, I won't recommend a specific set of stickers.

If you find stickers to replace the Copilot key on your PC and want to make sure other people know about them, comment below or reach out to me on social media and I'll update this piece.

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In 2026, you can find new Surface PCs from Microsoft for sale powered by almost all major chip makers. There are Surface PCs with Intel, Snapdragon, and very soon, even NVIDIA. But one chipmaker you won't see in a Surface PC today is AMD.

This wasn't always the case however. In 2019, Microsoft released the Surface Laptop 3 with both Intel and AMD chip offerings, a first for the Surface line that lasted just two generations before being dropped entirely with the launch of Surface Laptop 5.

Microsoft has never explained why it decided to drop AMD from the lineup, until now that is. In an interview with Windows Central, I asked Surface CVP Brett Ostrum why we don't see AMD in the Surface lineup in 2026.

"We love working with AMD. We have a limited portfolio, and so we have to make our choices pretty wisely in terms of what we're doing and where we're doing," Ostrum told me, before proclaiming "I love working with AMD."

So in short, it seems Microsoft doesn't sell any Surface PCs with an AMD chip right now because the portfolio is limited in size and the company has other partners and customers they need to appease first.

I'm not sure I buy this explanation as Microsoft was clearly able to offer the same device with Intel or AMD in the past. Why can't Microsoft just do that today with the Surface Laptop 8 series, for example?

Microsoft has a close working relationship with AMD in the gaming space. AMD will power the next-gen Xbox, and is what you'll find in the currently manufactured Xbox consoles too. But for whatever reason, you just don't find it in a Surface.

With that said, there were rumors last year that Microsoft was working on a Surface powered by AMD's rumored Arm-based chip codenamed Sound Wave. That chip was rumored to launch sometime this year, but we've seen no sign of it as of yet.

If that chip ever does ship, we don't know where that might fit into Microsoft's limited portfolio as we have no real idea if the Sound Wave APU is a high-end one or not.

Either way, for now, Microsoft's official on-the-record stance as to why we don't see AMD in Surface PCs is because the portfolio is limited and they don't have the room for it right now.

Hopefully that rumored Surface powered by AMD's Sound Wave chip hasn't been totally canceled.

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It's been a busy week for Microsoft. Despite having a Windows and Surface event scheduled two weeks from now, the company announced two new Surface PCs and revived the Surface Mouse. Microsoft also effectively cut the legs out from under the Copilot+ PC brand by confirming the new Surface Pro 12-inch and Surface Laptop 13-inch are not Copilot+ PCs.

Biggest News of the Week

Microsoft confirmed that its new Surface Pro 12-inch and Surface Laptop 13-inch will not be called Copilot+ PCs. Not because they fail to meet the requirements — both PCs have the specs to otherwise qualify — but because Microsoft is going in a different direction.

I think we may hear more about Microsoft’s plans and rebranding at the Windows and Surface event next month, but for now we just have confirmation the new Surface devices are not called Copilot+ PCs.

The Copilot+ PC brand was doomed to fail. Microsoft failed to make it clear to customers what made Copilot+ PCs special, and the flagship Recall was a disaster.

Many people were confused about the difference between a Copilot+ PC and an AI PC. And several major manufacturers made it clear that labeling a device as a Copilot+ PC was not a priority.

Too many Copilots

Microsoft put too many eggs in the same basket with Copilot. The company has dozens of products with Copilot in their names. Even the Microsoft 365 app had Copilot forced into its name.

By bundling so many different products and services under the Copilot name, Microsoft tied the success (or failure) of a large part of its portfolio together.

Look online for reactions to the Copilot+ PC brand being phased out and you’ll see people discussing the Copilot app, the Copilot key, Microsoft 365 Copilot, and other Copilot-branded products. And who can blame them? It’s natural to assume the end of Copilot+ PCs means the end of at least some parts of Copilot.

But the opposite is true. In the same week it confirmed its Surface PCs are not Copilot+ PCs, Microsoft announced a massive overhaul of the Copilot platform. Microsoft CEO Satya Nadella called it a new OS, though I’m not sure what that really means in this case.

Ultimately, Microsoft fell in love with the term Copilot and tried to attach it to too many products and services. We’ve seen similar mistakes, such as Facebook going all in on the Metaverse.

Copilot+ PCs are gone or being phased out, but Copilot as an “OS” is just beginning. Microsoft will need to do some damage control and get a marketing message out to make it clear those facts aren’t in opposition.

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At this year's annual Snapdragon Summit, I had the opportunity to sit down and talk with Microsoft Surface CVP Brett Ostrum about all things Surface and Windows. One question I was eager to ask was about MacBook Neo, and whether or not Microsoft was interested in competing in that space.

"Let me start this way: we have never shipped a gaming PC," Ostrum opened with. "The reason we've never shipped a gaming PC is because OEMs do just fine in that space. They've done fine; they meet the customer needs; there's not a benefit for Surface to go into that space ... We knew Neo was coming long before it showed up. And so part of the question is, does Surface need to play a role relative to Neo? It wasn't a surprise. We chose to let the OEMs play in that space to deliver lower-priced devices."

His response confirms that Microsoft doesn't think it's necessary to use Surface to compete with MacBook Neo, because Windows OEMs have already stepped up to deliver truly good alternatives. The Dell XPS 13 and ASUS ZenBook 14 are two prime examples of Windows PCs that cost the same as a MacBook Neo, while beating it in a number of key ways.

With that said, Microsoft is aware that customers are wondering why Surface isn't competing in this space. Ostrum tells me, "I've heard the feedback from press, I've heard the feedback from retailers, I've heard the feedback from partners to say Surface should be here. We will take that into consideration; we will certainly consider some options. But I would start with the gaming point. We do not have to play in every field."

That sounds like the door is open for the company to revisit this segment in the future, but for now it's clear that Microsoft isn't interested in building a low-cost Surface PC to compete head-to-head with MacBook Neo. Right now, Surface is more interested in competing at the very high end with devices like the Surface Laptop Ultra, which I tried earlier this year.

In fact, I've heard from sources that Microsoft now identifies its lineup of Surface PCs as three distinct categories of premium: Entry Premium, Premium, and Ultra Premium. Entry Premium are the most affordable Surface PCs, all of which start at above $1,000.

Of course, Surface used to build affordable PCs in the form of the Surface Go and Surface Laptop Go, both of which started at well under $600. But that was back before the component shortage forced price hikes, and under entirely different Surface leadership.

Today, the focus is on its premium Surface PC lineup, and we'll hear more about the company's new Surface Laptop Ultra on October 7.

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I've been a Manchester United fan for as long as I can remember (going on 37 years now), coming from a family of Manchester United fans. Watching games with my grandad as a young child remains some of my fondest memories.

Sure it's been tough in recent years, but the passion never dies. Imagine my absolute delight when my club crosses over with my job. It's been happening for a couple of years already, since Snapdragon took over shirt sponsorship, and it's gone up another notch this season.

Alongside Microsoft Surface replacing Copilot+ PC (which it seems is now dead) as the rear shirt sponsor, Qualcomm and Microsoft have collaborated on the greatest laptop ever made: The Manchester United limited edition Surface Laptop.

The only downside is that it's not just going on general sale, because I would probably be first in line to buy one. Just because it's red and it has the Manchester United badge on it.

But here it is in all its glory, thanks to our man Zac Bowden, who's on the ground in Hawaii (this job is really tough at times) at the 2026 edition of the Snapdragon Summit.

I don't see an Arsenal laptop out there, do I? Manchester City? Liverpool? Chelsea? Spurs wouldn't even get a calculator these days.

If I had to criticize it at all, beyond the fact it's not going on general sale, it'd be that I don't think it goes far enough into the Manchester United branding. The badge being there is great, but I think they could have done more.

How about ghosting an image of Old Trafford, the Theatre of Dreams, onto the lid like the 1994-1996 home shirt? 30 years on that would have been incredible.

These are extremely limited, and Manchester United and Snapdragon are currently running a giveaway for fans to get their hands on one. You can find out how to enter here and get yourself in the pot to win something that is, frankly, priceless.

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Microsoft just refreshed the Surface Pro 12-inch and Surface Laptop 13-inch with Snapdragon X2 processors. The company also announced the return of the Surface Mouse. In a couple of weeks, we'll get a closer look at the Surface Laptop Ultra during Microsoft's Windows and Surface event.

The Surface family has undergone a lot of changes over the last year. Microsoft officially pulled the plug on the Surface Hub back in April. The Surface Go and Surface Laptop Go have also been cut from the portfolio. With the Surface Studio, Surface Laptop Studio, Surface Duo, Surface Book, Surface Headphones, and Surface Earbuds already discontinued, the remaining Surface lineup is rather streamlined.

But despite the relatively low number of Surface devices being made in 2026, Microsoft announced 12 Surface devices this year. To get to that number, you have to count some devices with similar chassis separately. I consider the consumer and business versions of the Surface PCs separate enough to stand on their own.

Microsoft even introduced a new type of Surface in the Surface Laptop Ultra and brought back the Surface Mouse.

It's a strange contrast. Microsoft has discontinued several Surface product lines and has one of the smallest Surface portfolios in the brand's history, yet the company has announced more Surface hardware in 2026 than in many years when the lineup was much larger.

I've voiced concerns about how Microsoft has unveiled its hardware this year. I think the company has spread things out so much that the Surface brand has been diluted. Case in point, Microsoft just announced new Surface devices two weeks before the company's Windows and Surface event.

Surface was never going to command the attention of an Apple hardware event or even Samsung presenting on stage, but trickling out announcements in press releases or at other companies' events is a bad way to draw interest in Surface.

While I would have preferred a couple of major Surface events that could create hype, Microsoft has unveiled a lot of hardware this year. I'm curious if there is one device that stands out to you.

With 12 devices announced or launched, there's a good chance you're interested in more than one. Please hop into the comments and share your thoughts in addition to voting in the poll.

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Microsoft's Surface team just can't help itself. Despite having a Windows and Surface event scheduled for October 7, 2026, Microsoft unveiled new Surface devices today.

Microsoft just refreshed its Surface Pro 12-inch and Surface Laptop 13-inch with new chips from Qualcomm. Thanks to the Snapdragon X2 Plus chips inside the devices, we should see better performance and better graphics in the new Surface devices.

Even local AI will run better thanks to the NPUs in the PCs. You may assume that improved local AI performance, being a highlight of the new Surface devices, would align them perfectly with the upcoming event. Microsoft's invite says that event will focus on "how local AI will shape the next chapter of the PC."

Microsoft may mention the refreshed Surface Pro 12-inch and Surface Laptop 13-inch on stage in October, but I suspect the focus will be on the Surface Laptop Ultra and NVIDIA RTX Spark. The Surface RTX Spark Dev Box may also get a mention.

Why did Microsoft just announce a new Surface Pro and Surface Laptop?

Microsoft's unveiling of the refreshed Surface Pro 12-inch and Surface Laptop 13-inch is not an accident. The announcement happened at Qualcomm's Snapdragon Summit. Perhaps there's an agreement in place to feature Surface on stage in Hawaii. Or maybe Microsoft wanted to piggyback on any attention pointed at Snapdragon this week. But I still think it's a strange strategy.

It's not as if the Snapdragon X2 Plus was announced this week. We've known about the chip for ages. It is already available in other laptops, including the Surface Laptop 13.8-inch and Surface Pro 13-inch.

If Qualcomm first announced the Snapdragon X2 Plus this week, it would make sense to announce new Surface PCs powered by it. Alternatively, Microsoft could tease that it has more to share about the chips at the Windows and Surface event.

But instead, we can now cross two more items off the list of potential things we will see at the Windows and Surface event next month.

The Windows and Surface event also falls after many improvements have shipped to Windows 11 or entered testing with Windows Insiders. It seems unlikely that we'll see much new information on stage, but Microsoft could always surprise us.

Surface continues to be a lost brand with no clear identity. Worse, it's a fragmented one. Earlier this year, Microsoft launched Intel and Snapdragon versions of the same PCs separately (see our review of the Intel-based Surface Laptop for Business 8). It announced the Surface Laptop Ultra at one event and saved the details for another. Now it has refreshed two of the few remaining Surface lines just weeks before a Surface event in October. Rather than rebuilding momentum around Surface, Microsoft seems intent on making the brand even harder to follow.

Do you agree or disagree? Let me know in the comments.

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Microsoft just announced a refreshed Surface Pro 12-inch (2nd Edition), a Surface Laptop 13-inch (2nd Edition), and a new Surface Mouse. Those PCs run on Snapdragon X2 Plus processors and promise solid battery life and performance while maintaining portability. But Microsoft announced more than Surface refreshes this week. The tech giant also unveiled Microsoft Ink Canvas.

Ink Canvas is a pen-first workspace that combines handwriting, sketches, annotations, and AI features on a single canvas. Microsoft says those inputs provide Copilot with additional context that can be used to generate documents and other content.

"Ink Canvas lets customers use Slim Pen to express intent visually, spatially, and in their own handwriting — giving Copilot richer context and helping rough thoughts become useful creations faster," explained Microsoft.

Ink Canvas will be pre-installed on new Surface Pro 12-inch devices and will be added to the Microsoft Store on October 13, 2026.

Inking, now with AI

Microsoft is no stranger to inking apps and experiences. Surface PCs have supported a pen since the very beginning of the brand. Over the years, Microsoft has tested a variety of ways to integrate inking with Windows.

Back in the days of Windows 10, Microsoft introduced an Ink Workspace that was connected to Microsoft Whiteboard and the Snipping Tool. A major update to Ink Workspace shipped to Windows 11 in 2021.

The improved Ink Workspace lets you pin different apps, making it easier to open inking experiences, such as Sticky Notes or even Microsoft Paint.

I prefer the third-party app Ink Workspace (not related to Microsoft's Ink Workspace) because it has more features. Inking has been at the heart of Surface for years through both first-party and third-party experiences.

Microsoft's new Ink Canvas is the latest attempt by the company to integrate AI into a general user experience. We've seen smartphones and tablets connect inking to AI already. Googlebooks have some tricks in the same area. It will be interesting to see how Microsoft's AI ink experience stands out from the competition.

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Microsoft has announced a brand new version of the Surface Mouse, 10 years after the first one debuted alongside the Surface Studio in 2016 (and not be confused with the refreshed 2025 Microsoft Surface Arc Mouse or the 2018 Surface Precision Mouse). Many had likely assumed the peripheral was dead, as Microsoft hasn’t released any standalone Surface accessories in the last few years as the company refocused its efforts on Surface Pro and Surface Laptop.

Well, today, the Redmond giant has a wonderful surprise for Surface Mouse diehards. Alongside the refreshed Gen 2 Surface Pro 12-inch and Surface Laptop 13-inch announced today at Snapdragon Summit, Microsoft announced a new Surface Mouse with an updated design, a new black color, built-in haptics, and a new customizable action button.

I got a chance to briefly play with the new mouse, and I was taken aback by how premium it feels. It features a lovely soft-touch material that coats the part of the mouse you grab, which feels amazing. The left and right click buttons are also super satisfying, offering tactility while remaining near-silent.

The star of the show, however, is the built-in haptics, which makes this the second mouse to support such a feature after the Logitech MX Master 4. Inside the mouse is a small vibration motor that buzzes when you interact with certain parts of Windows, such as snapping an app to the sides of your screen or dragging files between two windows.

It's a small but meaningful improvement that makes using Windows feel more responsive, and it's baked right in on the new Surface Mouse. Additionally, the new mouse now features an extra action button, which can be used to launch an app or shortcut of your choice, configured in the Microsoft Surface app.

Surface Mouse is available to buy on October 13 for $79.99, which is a great deal when you consider the only other mouse with haptics on the market is $120.

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If you’re a fan of Microsoft’s smaller and lighter Surface PCs, we’ve got some good news! During Qualcomm’s annual Snapdragon Summit event in Hawaii, Microsoft announced new versions of the Surface Pro 12-inch and Surface Laptop 13-inch, now powered by the Snapdragon X2 Plus and featuring brighter screens, longer battery life, and even 5G on select models.

We previously reviewed both the Surface Pro 12-inch (2025) and Surface Laptop 13-inch (2025), giving the former some very high praise, while the Laptop 13-inch we were a bit less impressed with, mostly due to the price.

The new refreshed models will be available starting October 13 and start at $1,149 for the Surface Pro 12-inch and $1,199 for the Surface Laptop 13-inch.

Both come in a new Black colorway (in addition to Platinum and Violet; Ocean Blue has sadly been retired) and feature screens that can now reach up to 500 nits of peak brightness, making them easier to view outdoors in direct sunlight.

Both devices feature the same designs as last year, but with more power and battery life. Indeed, Microsoft claims the Surface Laptop 13-inch gets up to 22.5 hours of battery life, while Surface Pro 12-inch up to 15.5 hours.

Under the hood is Qualcomm’s Snapdragon X2 Plus SoC in a 6-core configuration, paired with 16GB RAM and 256GB storage in the baseline configuration. If you need more RAM or storage, you can customize memory up to 24GB RAM and 512GB storage for a higher price.

Notably, it seems Microsoft has removed the 8GB RAM option that was available on the last-gen Surface Pro 12-inch and Surface Laptop 13-inch, which allowed the company to price those models below $1,000. The new devices start at 16GB RAM, which explains why their starting prices are so high.

The new Surface Pro 12-inch will also be available with 5G as an optional configuration for commercial customers. No pricing or configuration details have been revealed as yet, but the company has confirmed that it’s coming soon.

The Surface Pro 12-inch also comes pre-loaded with a new Windows app called Microsoft Ink Canvas, which Microsoft describes as an “AI-powered, pen-first experience for sketching, annotating, generating images and summarizing text directly on the canvas.” The new app will be made available to download via the Microsoft Store on October 13.

Alongside the new PCs, Microsoft also unveiled a new Surface mouse, available in black or platinum colors, and featuring built-in haptics and a new action button that can be configured by the user. It’s the first update to the Surface mouse we’ve seen since it was first introduced 10 years ago.

All three new devices are expected to be made available starting October 13 at the Microsoft Store and third-party retailers like Best Buy and Amazon, though you can now preorder the Surface Pro 12" at Best Buy, as well as the new Surface Laptop 13".

Let us know in the comments your thoughts on the refreshed Surface lineup!

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Microsoft just announced a Windows and Surface event that will be held on October 7, 2026. Based on the invite, the event will focus on "how local AI will shape the next chapter of the PC." That's not exactly a topic that will move the needle for general users.

Microsoft is all-in on AI, billions of dollars down the drain be damned. The tech giant created what may be the "best laptop ever made" to run AI locally. Considering the focus of Microsoft's event, it's safe to assume the Surface Laptop Ultra will be center stage.

Maybe I'm just part of the old guard yearning for the days of unique form factors and hardware innovation, but I just don't think a Surface running NVIDIA's new RTX Spark superchip is enough to lead an event.

The biggest news of the week was the announcement of the event, but I'm not sure that's a good thing. Our readers' reception to the announcement has been largely negative.

Biggest News of the Week

"Nothing about this matters. The Laptop has always been my least-favorite computer in the Surface family. The RTX version is just AI-focused internals at a comical price," said Lil Frier. "There's nothing about Surface to be interested in anymore, and Windows 11 is still nothing more than a reason I have stuck with Windows 10."

Another user, aruntopez10, said, "Honestly, I have zero faith in this event. Their events have become so boring and unwatchable ever since Panos left (including even his last event). It's sad how they went from having the BEST and interesting fall tech events to the worst."

Microsoft hasn't given our readers — or anyone else — good reason to expect much from this event. Earlier this year I outlined how Microsoft can save the Surface brand. The company has done very little of what I suggested. And it's not like I have wild ideas that are mine alone. People want Surface to be exciting and to push boundaries, not be iterative updates and boxes for AI.

Disappointment is nothing new to Surface fans. Our Senior Editor Zac Bowden called the 2023 Surface and AI event "a massive blunder and missed opportunity."

Microsoft has genuinely changed course when it comes to Windows 11. The company's Windows K2 initiative is changing some of the most complained about parts of Windows 11. As we saw this week, that process is having some hiccups, but it is a major step in the right direction.

Surface? Not so much. I'd argue things are getting worse, not better. Microsoft just doesn't understand what made Surface special and isn't willing to embrace the family's roots.

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Microsoft just announced a Windows and Surface event for October 7, 2026. The event will be held in San Francisco and will focus on "how local AI will shape the next chapter of the PC." It will start at 10 AM PT / 1 PM ET.

Microsoft CEO Satya Nadella will be at the event, as will Surface chief Pavan Davuluri. NVIDIA CEO Jensen Huang will also be there, so we can expect to see RTX Spark discussed on stage.

RTX Spark is NVIDIA's new superchip. It powers the Surface Laptop Ultra and Surface RTX Spark Dev Box. Microsoft already announced those devices but has not shared key details yet, including pricing and availability. The event in October could be a chance to share more about the devices and the RTX Spark in general.

Microsoft is also expected to highlight improvements to Windows 11. The tech giant is deep into its Windows K2 initiative that aims to reduce pain points in the operating system and smooth the overall experience. We've seen some early wins from that initiative, such as the option to resize and move the Taskbar on Windows 11.

But Microsoft still has a long way to go before Windows 11 is redeemed in the eyes of many. Windows updates often ship with bugs and the operating system still has mismatching UI elements. Fixing Windows 11 is a large project that will take time, and Microsoft would be wise to show what it's already done to improve the OS and point to what's on the way.

While Microsoft could always surprise us with more hardware announcements, its quote about "how local AI will shape the next chapter of the PC" aligns well with devices we already know are on the way. The Surface Laptop Ultra and Surface RTX Spark Dev Box are designed to run AI locally.

Based solely on that quote, we could see Microsoft discuss Project Zenith at the event. That's the codename of a new class of devices aimed at developers that want to build apps and local AI experiences.

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Yesterday, Apple unveiled iPhone Duo, much to the dismay of the dozens of die-hard Surface Duo fans that opted for Microsoft's now defunct line of foldable phones. Of course, the name of the product was what drew immediate comparisons to Surface Duo, but as the keynote went on, it quickly became evident that it isn't just the name that Apple was interested in.

Ever since Surface Duo launched in 2020, I have heralded it as the best multitasking phone you could buy. No other folding phone, whether that be from Samsung, Huawei, Oppo, Honor, Xiaomi, or Google, have matched the Surface Duo from a pure multitasking perspective.

The dual-screen setup allowed for Microsoft to create a new user experience around the gap between the screens, and that led to a unique experience that made multitasking automatic. Open your app on one screen, and the other screen would remain on the home screen, available whenever you need it to begin another task.

If the second screen was free, opening links would open them on the other screen, allowing you to keep viewing the first app without it being obscured by your browser. You could swipe up from the bottom and drag the app across both screens, swapping them in place or spanning a single app across both screens for a totally immersive experience.

No other folding phone has ever matched this level of fluidity or multitasking prowess. Most single-screen folding phones opt to treat the large folding screen as a tablet screen, opening apps full screen and requiring gestures or modes to enter a special "multitasking view" that allows you to run the apps side by side. The OS isn't able to dynamically do this, unlike the Surface Duo.

Well, it turns out, iPhone Duo can. I've never seen another folding phone match the Surface Duo's multitasking design, but iPhone Duo does almost identically. In multiple demos, Apple shows the iPhone Duo opening an app, and letting users split it side by side with another app by dragging the app up and docking it to the left or right of the screen.

When you do this, the iPhone home screen appears on the other side, just like Surface Duo. From there, you can open another app, and swap sides with it by doing the same drag and drop gesture you do on Surface Duo. It even opens links in a browser next to your app automatically, just like Surface Duo.

Surface Duo had a lot of flaws, but one thing it got absolutely right was the fluidity and automagic-ness of its multitasking experience. Users were in control of where apps appeared, and it was easy to move apps between the two halves, and have them run side by side. In most instances, multitasking on Surface Duo was an automatic experience. I never had to cognitively initiate a multitasking mode, it automatically happened.

It looks like iPhone Duo is opting for the same design philosphy. User shouldn't need to initiate a complex gesture or mode to multitask. It should just happen when it makes the most sense. If you need to open an app next to your currently open one, just drag the app to the side and open the second app from your familiar home screen.

If you tap a link, it should open the browser next to your current app, not on top of it like so many other Android phones do. Both Surface Duo and iPhone Duo appear to do this correctly, and that's the biggest surprise in my book. It's not just the name Duo that Apple borrowed, it's the entire multitasking design ethos as well.

You can see this in action in this video:

I'm not even mad about it, I've always said that I wish another company built the Surface Duo, because it wasn't fair of Microsoft to debut the best multitasking experience I'd ever seen on a phone, only to kill the product two years later. Apple has taken the best of Surface Duo and implemented it onto its own iPhone Duo, which is a win for Surface Duo fans in my book.

And it's not just the software multitasking and windowing that Apple have copied. iPhone Duo also supports pen, another feature that was incredibly popular on Surface Duo. Many people used their Surface Duo's as a personal diary or note taking device, and it did that quite well. iPhone Duo also supports pen input via the Apple Pencil, which is awesome to see.

I think Apple even indirectly referenced the Surface Duo during their keynote. At the start of the iPhone Duo segment, Apple says "others have created foldables that just feel like two phones awkwardly stuck together." The only folding phone that was literally two phone screens stuck together was Surface Duo.

Apple is right in that you can mimic the setup of a dual-screen phone 100% on a single screen folding phone, and that's exactly what they've done with iPhone Duo. All the dual-screen multitasking behaviors have been implemented on the folding screen, and it still works great.

Surface Duo fans, I fear we may finally have our Surface Duo 3 in the form of iPhone Duo. Too bad it costs $2,000.

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Apple didn't shock the world this week by unveiling the iPhone Duo, but it has taken the tech world by storm. With Apple joining the folding phone fray, we now have millions of people considering foldables that never would have considered the category.

With the iPhone Duo sharing so much with the Surface Duo, it's natural to make comparisons. Our Zac Bowden explained what went wrong with Surface Duo and highlighted Apple copying the names of Surface products.

But the iPhone Duo announcement stood out to me for another reason. It shows what happens when a company knows its own identity and leans into it. Apple is far from the first company to make a foldable phone, but the iPhone Duo tackles foldables in a way that's quintessentially Apple.

In normal Apple fashion, the company bided its time and waited for Samsung, Motorola, Xiaomi, and other companies to work out the biggest issues with foldables. Through years of trial and error, other manufacturers have determined the best form factor for a folding phone. They've also figured out use cases for folding screens and the large displays provided by what are essentially tablets that fold into phones at this point.

Apple's patient approach does more than give its engineers real-world feedback about a product category. By waiting until foldables became normal, Apple has left potentially the most difficult task to be completed by other companies: getting people to even consider a folding phone that costs a fortune.

Every time Apple introduces a new product or feature that's been seen elsewhere, people online joke about Apple "inventing" things. I get it. It's an easy joke and some Apple heads are smug and ignore advances made by other companies. But Apple's strategy works. In addition to making Apple money hand over fist, it creates good products.

Apple knows what it is. The leaders at Apple have a clear strategy and know how to make new products. Microsoft is lost when it comes to Surface, and the iPhone Duo shows that.

Before you jump to the comments, I am fully aware that Microsoft had a foldable phone years before Apple. The buggy mess that was the Surface Duo launched in 2020. After silently fixing a few bugs and realizing people want NFC and good cameras in a smartphone, Microsoft unveiled the Surface Duo 2. But Microsoft abandoned the Surface Duo lineup and never even released the Surface Duo 3, so I'm not going to give it the benefit of the doubt.

By not sticking with the Surface Duo lineup, Microsoft gave up its pioneer status. The company could have made a Surface Duo 3 that addressed concerns and then unveiled a model with a folding screen by now. But instead, Surface Duo is dusted.

When it comes to tech, you need to carve out a niche. That's often done by being the first, the best, or the most affordable. You can also succeed by being unique or by being over the top. Surface used to check some of these boxes, but it rarely does anymore.

What is Surface in 2026? It's no longer the innovative hardware maker that drove the 2-in-1 form factor. Experimental projects have been pushed to the wayside, leaving Lenovo to pick up the slack. Surface PCs were never the most affordable, and I'd argue they aren't even the best options in their respective categories anymore.

Microsoft has shown some small signs of moving in the right direction with the Surface Laptop Ultra, but I still have my reservations. Surface still seems lost, and I don't see Microsoft returning to the experimental roots of the product family.

Microsoft no longer pushes the limits of computing with experimental hardware. But it also does not wait long enough to see a category fully mature and then swoop in with a perfected version. Surface is stuck in the middle of a crowded PC space and feels like a leftover appendage of a bloated company.

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I loved my Surface Duo a lot. It was a unique folding phone with two screens instead of a single foldable display, supported pen input, and was the thinnest of its kind when it launched in 2020 (see our original review). It was a mesmerizing bit of kit, but it failed to gain any real mainstream attention.

And although it never shipped, its bigger brother, the Microsoft Surface Neo PC, was also something a lot of us Windows fans were looking forward to at the time. A dual-screen laptop, to complement my dual-screen phone? Sign me up! In 2020, it really did seem like Microsoft was building out its own unique device ecosystem to compete with Apple, Samsung, and Google.

The Neo and Duo were clever names for these devices. Both names had dual meanings to them, too. Neo, meaning "new," referred to the form factor, as well as being a reference to "The One" from The Matrix. And Duo, obviously signifying the device's unique "duo" screen setup, but it was also a reference to the fact that it was a surprise second device in a pair, alongside Neo.

When Duo was announced, it was a true one more thing moment during the event. There had been rumors that Microsoft was working on a folding phone for years prior, but recent reporting at the time had suggested the project was dead. So when Duo was announced alongside Neo, it was a rare true surprise to those in attendance and watching online.

Cut to 2026, and it's all dead. Microsoft gave up on Duo after just one iteration (Surface Duo 2 review), and it never even gave Neo a chance. The company's boneheaded shortsightedness led to the death of unique Surface hardware, and now today we're left with boring laptops and tablets from the Redmond giant.

It was inevitable that the Neo and Duo would forever be relegated to the history books, a hall of fame of unique devices that tried and failed to capture the market. Now, Apple has stormed in and stolen these names for their own products, which will only serve to further bury Microsoft's efforts.

I'm sure there are some Apple fans out there who think Apple never even thought about Microsoft when it named the MacBook Neo and iPhone Duo, but I think that's a lie. Apple is clearly aware that Neo and Duo were strongly tied to the Surface brand, but decided that didn't matter, which is the correct decision.

The MacBook Neo is an almost polar opposite of the Surface Neo. While Surface Neo was supposed to be a super expensive dual-screen flagship laptop, the MacBook Neo is Apple's cheapest laptop, undercutting much of the market. I don't know why, but that feels like an F.U. to Microsoft's vision for its Neo.

And now, there's iPhone Duo. This one hits much harder, as they're both playing in the same game. Surface Duo was a thin folding phone with pen support, and the iPhone Duo is pretty much exactly that. Of course, Apple's iPhone Duo refers to the fact that it's both an iPhone and an iPad, but seeing the Duo moniker on an Apple product just stings.

If anything, it's just reminded me of what was possible had Microsoft pushed through and continued to innovate on the Surface Duo. The company had started working on a third-gen Surface Duo in 2022, which was going to pivot to a single-screen folding setup not dissimilar to the iPhone Duo.

But Microsoft just can't see a good thing through. Because Surface Duo 1 sold poorly, and Surface Duo 2 sold even less than that, the company decided that it was not worth continued investment in this category, which is just wrong. Folding phones were and still are the future, but Microsoft decided to pack it all in.

Now, Apple has just stolen the crown for the Duo moniker, with a product that seemingly does everything the Duo set out to achieve, but better in every way because Apple isn't going to give up after just one iteration. I get the impression that Duo is here to stay in Apple's lineup, unlike the Duo in Microsoft's lineup.

I'm mad that Apple has stolen the Neo and Duo moniker, but frankly, they deserve it. Microsoft clearly isn't doing anything with them, and they are cool product names for devices that stand out. MacBook Neo and iPhone Duo certainly do that, even if they're not in complete harmony like the Surface Neo and Surface Duo were supposed to be.

Congratulations on the launch of iPhone Duo, Apple.

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Windows 11 will soon be able to provide a "distraction-free" experience with less clutter... as long as you are a developer with an extremely expensive PC. Microsoft just announced Project Zenith, which feels like a mixture of marketing speak and a good idea.

Project Zenith devices will come with pre-enabled settings and pre-installed apps to reduce how much developers need to do to start working. None of the features are exclusive to those devices, however. You could just manually set Windows 11 a certain way and install apps like Visual Studio Code.

Project Zenith devices also need to have at least 64 GB of unified memory and at least 250 GB/s memory bandwidth.

But if you can already buy a PC with those specs and install apps and change settings yourself, what's the point of Project Zenith? That's a fair question, but I think there is a solid idea to build on.

Biggest News of the Week

Windows 11 runs on over a billion devices, ranging from lightweight laptops in classrooms to powerful gaming rigs. There are different SKUs of Windows 11 already, but too many people are tossed into the standard Windows experience out of the box.

Having a configuration of Windows 11 tailored to developers is a fine idea, and I'd love to see Microsoft explore the concept further. We're seeing that a bit on the gaming side of things with Game Mode and Project Helix.

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The concept of a tailored version of Windows is not new. Microsoft has toyed around with the idea several times over the years. We saw a glimmer of hope with Windows 10X, but that version of Windows never made it out of testing. Windows 10 S mode was another attempt to tweak the OS for certain users.

I'd love to see a dynamic version of Windows with entire components stripped out if they're unneeded. A glorious modern version of Windows that can easily add full legacy support with the flip of a switch. But that doesn't seem realistic.

Instead, Microsoft needs to lean into the idea of tailoring the "full fat" version of Windows 11 to different use cases. For example, a lot of people hate AI but Microsoft appears to be a big fan of it. Microsoft could have Copilot+ PCs come with AI features pre-enabled and Copilot pre-installed. The tech giant could then have a "non-AI" version of Windows 11 that has AI features disabled or not installed at all.

Alternatively, this could be done through the unboxing experience. Microsoft already asks you questions to determine how you plan to use your PC. Having different modes could make that process more impactful. But since your PC is running Windows 11, you could always enable or install what you need later.

Of course, this would require Microsoft to admit that there's a real demand for an AI-free version of Windows 11, and that users shouldn't need an EU mandate just to get a PC without ads.

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A major Windows 11 update is just around the corner. Microsoft just shipped Windows 11 version 26H2 to the Release Preview Channel and general rollout of the update starts in a few weeks.

The upcoming update to Windows 11 includes UI changes such as the ability to move the Taskbar and under-the-hood improvements. It's a more substantial change than we've seen in previous years, which begs the question, "Where is the Surface to showcase all these improvements to Windows 11?"

Microsoft appears serious about its push to improve Windows 11 and listen to feedback about the operating system. The first real wave of improvements is essentially here, so why isn't there someone on stage showing them on a Surface?

Biggest News of the Week

Microsoft is a gigantic company and its teams often don’t talk to each other enough to create full unity of design. I talked about this last week in the Windows Wrap when discussing the app situation on Windows 11. While Microsoft is working to fix many of its inbox apps, it's not addressing the same inconsistencies across Microsoft 365, Teams, and other apps.

Microsoft has shuffled things around over the years, combining Surface with Windows and changing how leadership is structured. But right now it feels like Windows and Surface are distant. Microsoft does not have a unified marketing push to highlight all the changes to Windows 11. There isn’t an announced event or upcoming device that would showcase the major Windows 11 improvements that will ship to PCs in only a couple of weeks.

Surface is supposed to show the best of Windows and Microsoft will miss an opportunity unless it has an ace up its sleeve. Microsoft used to announce Surface hardware in April and October. I’d love to see Microsoft surprise us with something that showcases Windows 11.

Windows and Snapdragon

Microsoft did a good job pairing Windows 11 and Snapdragon developments. At one point the Surface Pro X showed that a Snapdragon-powered PC can be fanless. Microsoft later shifted away from that, instead emphasizing the power efficiency and unplugged performance offered by Snapdragon PCs.

But the principal remained the same; Microsoft used it’s flagship hardware to highlight improvements to Windows 11 on Arm. Microsoft's faith in Snapdragon also pushed other PC manufacturers to make laptops powered by Qualcomm's chips. Snapdragon PCs are sold side-by-side with laptops powered by Intel or AMD chips.

Of course, it’s easier to use Windows 11 to show hardware improvements when there are concrete examples such as improve battery life or better unplugged performance. Microsoft has more of a mountain to climb when it comes to marketing the ability to move the taskbar and improved start menu. Under the hood improvements are tricky to show off.

That challenge is why I asked earlier this month if the next major Windows 11 update should be Windows 12. But that’s precisely why Microsoft needs to use Surface to highlight the improvements to Windows 11. Without a major marketing push about an OS upgrade, Microsoft needs to use its other resources to make sure shoppers know that this isn’t the same old Windows 11.

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In this week's episode of the Windows Central Podcast, Daniel Rubino and Zac Bowden break down the latest Windows 11 insider features, focusing heavily on major overhauls coming to context menus, File Explorer polish, and options to force apps to open full-screen. They also dive into a surprising new Signal 65 processor study highlighting how Qualcomm's Snapdragon X2 chips stack up against Intel and AMD, wrap up recent Windows 11 improvements from March onward, and touch on various tech ecosystem shifts.

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• 00:00 — Introduction & Welcome: Daniel Rubino and Zach Bowden kick off Episode 402 of the Windows Central Podcast.
• 03:45 — Qualcomm Snapdragon X2 vs. Intel & AMD: Analyzing the Signal 65 processor study results, showing how Qualcomm beats out Intel and AMD chips in recent laptop testing.
• 10:15 — Windows 11 Context Menu Overhaul: Breaking down new customizable, faster context menus in Windows 11 Insider builds, including default cleanups and third-party app management.
• 24:30 — File Explorer Improvements: Reviewing massive performance updates, elimination of freezing/hang delays, and better UI polish for File Explorer.
• 42:10 — Forcing Apps to Open Full-Screen: Discussing the new Windows settings toggle that allows users to automatically launch apps in full-screen mode.
• 52:00 — Recap of Windows 11 K2 Features & General State of the OS: A look back at the overall quality-of-life improvements rolled out to Windows 11 since March.
• 1:05:15 — Wrap-Up & Outro: Final thoughts, social media handles, and sign-offs until next week's episode.

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Hosts:

• Daniel Rubino
• Zac Bowden

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Microsoft continues to improve Windows 11. Just this past week, the company began testing new context menus with Windows Insiders and revamped the ancient AutoPlay dialog box.

The Windows K2 initiative to improve the operating system is going so well that I've asked if the next big update should be Windows 12. But fixing the Windows experience is about more than context menus and a unified user interface. Even if Windows is fixed, Microsoft needs to make better apps.

If a person logs onto a PC running a beautiful and zippy version of Windows 11, they won't care about the OS if Microsoft Teams takes too long to load. Microsoft needs to lead by example by making the best Windows apps.

Biggest News of the Week

To give Microsoft credit, work is being done to improve some apps. Rudy Huyn, a well-known Windows developer who worked on the Microsoft Store, is putting a team together to improve Windows apps. That team is still in its infancy, so we will have to wait to see the results.

But Microsoft's app issue isn't just about having a team dedicated to in-box apps or hiring good developers. It's about the direction Microsoft pushes those developers. Microsoft Teams and other Microsoft apps have been "rebuilt from the ground up" or "refreshed with performance in mind" several times over the years. But the underlying problem still exists. Microsoft made the wrong choice by going all-in on web apps, and it needs to course correct.

Huyn's team is all about native apps, but it's not clear right now how many apps will fall under its umbrella. Will we see a new native version of Outlook? What about Microsoft Teams? If Huyn's team is just focused on in-box apps, some of the most-used apps on Windows 11 will remain laggy web apps.

Plus, several of Microsoft's biggest apps aren't even in the same part of the company as Huyn's team. If Microsoft fixes the Photos app, OneDrive, and other in-box apps, but Teams is still laggy, Microsoft is still delivering a poor user experience.

Shopping with Sean

Speaking of apps, this week's top deal is on the ever-popular Microsoft 365. That software suite is massively discounted right now if you bundle it with NordVPN. You'll get the best value if you use both Microsoft 365 and NordVPN, but the bundle is more affordable than Microsoft 365 on its own.

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A Windows 11 update appears to break Microsoft Teams and Outlook on Windows on Arm PCs. Issues started popping up after the rollout of KB5121003, which began shipping this month on Patch Tuesday.

Brian Stringfellow shared details about the problem through a Microsoft Learn report. Several people in that thread have similar issues.

PCs affected by the issue, including Stringfellow's Surface Laptop 7, see Microsoft Teams and Outlook close almost immediately after being opened. Specifically, the new Outlook is affected. Classic Outlook still works on PCs affected by the bug.

The problem seems to affect a variety of Windows on Arm devices. Julius Heng shared their experience:

"I have the exact same issue on Omnibook 3 running snapdragon. After the initial setup, Ms Teams works, but next day it doesnt work. It will have a white screen on teams and it will close right after it open. I tried various method, including reinstall webview 2 etc. None of it works. I tried to roll back all the update and it doesnt work. After did a factory reset Ms Teams works again. But to my dismay, the windows update itself and it breaks Teams again. right now, i'm back to square. Really hope that there's some way to rectify this."

It's not clear at this time why the issue is occuring or why the problem is limited to Windows on Arm PCs.

User Alex-L, who is listed as a moderator and Microsoft External Staff on Microsoft Learn, reported that similar issues are occurring on a variety of Windows on Arm systems:

"At this point, very similar symptoms on different Snapdragon/ARM64 systems. While these reports suggest a possible common factor, no one in this public forum can confirm Microsoft's internal investigations, determine the root cause, or verify whether this is a known issue affecting all ARM64 devices. Microsoft does not currently list a known issue for KB5121003 in the official release notes."

While we wait for official confirmation from Microsoft and a fix for the issue, users with Windows on Arm PCs may have to fall back to other versions of Outlook and Teams that are unaffected by the bug.

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Windows 11 has a major update on the way, and that update promises to address some of the loudest complaints about the operating system. August is traditionally a slow month for Windows news, but thanks to some previews of what’s on the way next month, we have a lot to talk about.

Microsoft’s refreshed taskbar, customizable Start menu, and other improvements are all in the final stages of testing. Microsoft confirmed that a major Windows update is on the way very soon. But my question is, should that major update have been Windows 12?

Biggest News of the Week

It’s worth asking what a new operating system even is in 2026. As opposed to historical upgrades, the kernel and underlying code base of Windows stays largely the same when jumping between major version numbers. We’re well past the days of major architectural changes or code based swaps that make old software incompatible, at least when it comes to computers.

Is a new Start menu or a revamped taskbar set of options enough to justify calling a new OS Windows 12? Perhaps a revamped Settings app or an upgraded core experience for connecting your phone to your PC is enough to do it. There’s a fine line between a UI overhaul and a fresh coat of paint when it comes to making a new operating system.

Is the Damage Already Done?

The core question about keeping the Windows 11 name or upgrading to Windows 12 is if the damage has already been done or, in other words, is it even possible to save Windows 11 in the eyes of the public?

Windows 11 launched in controversy. The minimum requirements of the operating system made millions of PCs ineligible for an upgrade. Other decisions from Microsoft, such as rebuilding the taskbar without all of the options available in previous versions of Windows, also drew criticism.

I’m among the critics of Windows 11. I’ve pointed out several of the flaws in the operating system and mistakes I feel Microsoft has made. But I’m also a newswriter for a niche website that focuses on Windows. The general public may not be so passionate.

If Windows 11 is a lost cause, Microsoft should gather together a bunch of the changes from the Windows K2 initiative and package them into Windows 12.

Learning the Right Lessons

If there ever is a Windows 12, I’m worried that Microsoft would have it focused on the wrong things. One of my favorite podcasts often says Hollywood learns the wrong lessons when a movie makes money. I think that could be the case with Windows 12.

Microsoft is trying to be better with Windows 11 and its K2 initiative shows promising signs, but part of me still worries that the higher-ups of Microsoft will think AI PCs are the future and use the sales of Copilot+ PCs to justify a Windows 12 centered around artificial intelligence.

But it’s not that Copilot+ PCs are must-have devices and that consumers are running into stores to find PCs capable of running AI. If you make the models of the best-selling PCs Copilot+ PCs and then those computers continue to sell, that’s not a sign that people want Copilot+ PCs. If you cram AI into every computer on the market, you can’t then justify making Windows 12 AI-focused by saying every PC is AI capable.

A hypothetical Windows 12 should be about moving past the stains that cover Windows 11. It will have been long enough since people bought new PCs that the TPM 2.0 requirement will not be as big of a deal. Additionally, Microsoft will have fixed the major user interface issues that have drawn so many complaints over the years.

Shopping with Sean

My top pick for shoppers this week is the XPS 14 (2025). That laptop is still on sale and is still one of the best bargains available. I love the XPS 14's design and a $1,150 discount on a PC with 32GB of RAM is rare these days.

Join us on Reddit at r/WindowsCentral to share your insights and discuss our latest news, reviews, and more.

Join Zac Bowden and Jez Corden on this week’s Windows Central Podcast as they dive deep into unreleased Microsoft hardware, AI developments, and big Xbox announcements!

• The Lost "Surface Phone" Prototype: Zach and Jez dissect newly leaked images and video of an unreleased 2013-era Microsoft-built Windows Phone prototype, reminiscing about the Lumia era, Nokia’s acquisition, and what could have been.
• Microsoft Copilot’s Super App & AI Disillusionment: A look at the rollout of the new unified Copilot experience (merging consumer and Microsoft 365 features), dropped functionalities (Group Chat, Podcast mode, Deep Research), and a frank discussion on AI hype, practical workflows, and "AI psychosis".
• Xbox Backward Compatibility Coming to Windows PC: The hosts break down the official announcement of original Xbox/Xbox 360 emulation on Windows, potential licensing hurdles, Play Anywhere integration, and upcoming achievement support.
• Gaming Rumors & Franchise Future: Updates on The Elder Scrolls VI codename rumors (Sentinel), long development cycles across Bethesda/Obsidian, and a candid critique of the state of the Halo franchise following Halo Campaign Evolved and project cancellations.
• New Xbox Console Features & Live Q&A: A discussion of the upcoming "Platinum Trophy" achievement equivalent, party/mic audio in Game DVR captures, and a live Q&A touching on Windows K2 progress, mobile shells for Windows on ARM, MSN's automation, and modern foldable vs. slab phones.

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Hosts:

• Jez Corden
• Zac Bowden

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Before Microsoft acquired Nokia, the company was heavily rumoured to be working on its own in-house Windows Phone device that was expected to ship in 2014 under the Surface moniker alongside its Surface Pro device. Unfortunately for Windows Phone fans, such a device never saw the light of day, but newly published images of a mysterious prototype might have just given us our first and only look at what Microsoft was exploring internally.

Possibly codenamed Raven, there isn't much information available about this prototype, other than the fact that it’s from the 2013-2014 time frame and is running an early pre-release build of Windows Phone 8.1. It’s powered by an unknown Qualcomm chip, has a 720p screen, features a Microsoft logo on the back, and a silver metal frame that matches the colour of the Surface 2 that released that same year.

We can see in the photos that it has dedicated hardware keys for navigation, which are also coated in the same silver color as the chassis. The build of Windows Phone that it’s running appears to be from September 2013, and is from an internal development branch building towards what eventually became Windows Phone 8.1.

While not viewable in the images, I understand the device features individual up and down volume buttons and a camera button on the right-hand side of the device, and a power button on the top of the device. It also features a micro-USB port and headphone jack on the bottom side, and a SIM card slot on the left side.

This is likely one of dozens of prototype designs that Microsoft’s hardware teams cooked up during this era, but it’s certainly a fascinating look at what could have been, and it does look so clean. Development on this device was likely paused once Microsoft moved to acquire Nokia in 2014.

Back in 2013, I remember hearing from sources that Microsoft was experimenting with the concept of a "Skype Phone," a Windows Phone device with mobile data that utilized Skype for calls and messaging instead of traditional carrier networks. Perhaps this device was going to be that? Who knows.

The Surface Phone we eventually got arrived as the Surface Duo, which started development in 2016 and launched to the public in 2020. In that time, Microsoft shipped Nokia designs in the form of the Lumia 430, 435, 532, 535, 540, 640/XL, 650, 950/XL, and 550 running Windows Phone, before abandoning the platform in 2017.

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Windows 11 is finally starting to see the changes Microsoft has promised for months, except the best parts are still limited to Windows Insiders and mockups. I appreciate Microsoft's efforts to revamp Windows 11 — better late than never — but some of these improvements should have shipped years ago.

The status of Windows 11 makes me ask why Microsoft didn't aggressively start climbing the metaphorical mountain years ago. Microsoft has revamped settings and UI elements, but the big changes are part of a new initiative that honestly shouldn't need to exist.

Microsoft is updating several core parts of Windows 11 with WinUI, which improves performance and even helps Windows 11 run on PCs with less RAM. But I can't help but ask how we got here in the first place. How did we end up with a "modern" OS with legacy components and UI elements from different decades?

Biggest News of the Week

I understand that updating legacy components can be tricky. Microsoft's CVP of Design and Research on Windows, Marcus Ash, joined the most recent Windows Central Podcast and discussed the challenges of updating Windows.

Obviously, Ash knows more about Windows than I ever will. I don't question the difficulty of updating an entire OS, especially if you need to re-update components several times.

What I question is why keeping Windows up to date and unified was not a core value from the start? Why did Microsoft reach a point where user feedback became overwhelming and the tech giant finally decided to make bigger changes?

Legacy support is critical for enterprise users, so Microsoft could not just throw out old code or elements to make Windows modern. But having a unified OS could have been a priority from the beginning.

Work like this needed to start decades ago, not in 2026. Some of the groundwork has been laid for these improvements, but some projects are quite new. That's not an acceptable way to make an operating system.

Shopping with Sean

My top recommendation isn't an item on sale. Instead, it's a must-have for Xbox owners that's running out of stock. Several retailers have listed the Seagate Storage Expansion Card for Xbox Series X|S as unavailable. Best Buy ran out of stock while I was writing a piece highlighting the shortage. Below are all the listings I've found that still let you order the speedy storage card.

An excellent deal on the Dell XPS 14 slashes $1,150 off the premium PC. I love the design of the XPS 14 from last year, and the current discount makes the laptop a great choice for back-to-school shopping.

Join us on Reddit at r/WindowsCentral to share your insights and discuss our latest news, reviews, and more.

In this episode of the Windows Central Podcast, Daniel Rubino and Zac Bowden sit down with Marcus Ash, Corporate Vice President of Design and Research for Windows at Microsoft. The discussion centers on the user experience vision for Windows 11, balancing modernization with legacy app compatibility, and optimizing system efficiency across diverse hardware configurations.

This episode of the Windows Central Podcast is sponsored by Surfshark VPN. Unlimited devices, access your content from anywhere, and auto-block malware on Windows, Edge, and other platforms from $2.50/mo, with 4 months extra FREE. Sign up today!

• Design Philosophy in Windows 11: Marcus Ash discusses how design decisions are shaped by user feedback, telemetry, and modern workflow requirements.
• Optimizing Performance for Low-RAM Devices (8GB): A deep dive into full-stack optimizations—ranging from kernel memory scheduling to UI process management—to ensure smooth performance on 8GB RAM hardware.
• Modernizing Legacy Tools vs. Backward Compatibility: Discussion on how Microsoft approaches updating older OS utilities (e.g., Control Panel, Registry Editor) while protecting enterprise compatibility and muscle memory.
• Web Tech, WebView2, and Modern UI: Exploring the role of web-based interface components in Windows 11, including trade-offs between agility, feature delivery, and resource utilization.

Have a question you want us to answer on the podcast? Send it to us at podcast@windowscentral.com

Hosts:

• Daniel Rubino
• Zac Bowden

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Windows 11 is being fixed, and that’s not just lip service. Microsoft is making meaningful changes to its operating system. Menus are being decluttered, legacy components are being revamped, and features like Xbox Mode are reshaping Windows 11.

Just this week, we saw that Microsoft has plans to fix context menus on Windows 11 and get rid of the page-tall menus that plague PCs. Microsoft also committed to making Windows 11 perform better on systems with only 8GB of RAM.

I’ve talked about Windows 11's improvements several times this year in the Windows Wrap. Generally speaking, I’m happy that they’re happening but confused about Microsoft's timing. On top of questions like "Why did it take several years to make Windows 11 look nice?" There are also usability questions like "Why did Microsoft start selling a Surface with only 8GB of RAM before optimizing Windows 11 to work on that machine?"

Now, don’t get me wrong, Windows 11 can run on a system with only 8GB of RAM. I think many tests performed online are done in bad faith. Some people have dozens of Chrome browser tabs open and a bunch of apps running at once and then complain about performance.

You can get work done on a PC with that amount of memory, as proven by our own Cale Hunt, who tested Windows 11’s memory optimization by limiting his PC to 8GB of RAM.

But by Microsoft’s own admission, Windows 11 needs to be better on low-memory systems. With the cost of RAM skyrocketing and not looking like it will go down at any point in the near future, it’s more important than ever for Microsoft to optimize Windows 11.

Biggest News of the Week

Earlier this year, Microsoft started selling Surface PCs with only 8GB of RAM, specifically the Surface Pro 12-inch and Surface Laptop 13-inch. I appreciate the gesture. In today’s economy, getting a PC with too much RAM or too much storage for your everyday needs can cost hundreds of dollars extra.

I covered several Surface deals this week, including some options that are up to $450 off. While that is a significant savings, those deals are all on models of the Surface Pro (13-inch) with 16GB of RAM. It’s still difficult to find that type of Surface Pro under $1,200.

Many people just want a PC that’s reliable and that can handle their everyday tasks. Even those shopping in more premium categories, such as Surface, often prioritize design and form factor over getting the highest specs. For those types of customers, an 8GB RAM Surface makes sense, but not if Windows 11 is still a problem.

Microsoft put the cart before the horse with the 8GB Surface PCs. The tech giant responded to the RAM crisis with more affordable PCs, but Microsoft failed to optimize Windows 11 for lower memory first.

To me, that shows a disconnect between the Windows and Surface teams at Microsoft.

Shopping with Sean

Until Microsoft fully optimizes Windows 11 for PCs with only 8GB of RAM, you might feel a bit of a pinch in performance with that amount of memory. The current discounts on Surface Pro get you more memory without having to pay as much of a premium.

The best Surface Pro deals are spread across Amazon and Best Buy this week.

Join us on Reddit at r/WindowsCentral to share your insights and discuss our latest news, reviews, and more.

Microsoft's Surface Pro is on sale just in time for back-to-school season. The flagship 2-in-1 runs on Qualcomm's Snapdragon X2 Elite or Snapdragon X2 Plus processor, both of which promise a significant performance bump over the last generation.

A bunch of Surface Pro models are on sale right now across various retailers. I've listed the biggest deals below, starting with the 21% discount on the Surface Pro with Snapdragon X2 Elite, 16GB of RAM, and 1TB of storage.

Why buy a Surface Pro

The main reason to grab a newer Surface Pro is the processor you'll get. The Snapdragon X2 Plus and Snapdragon X2 Elite offer over a 50% graphics improvement over the last gen.

That performance bump helps everything from photo editing to everyday productivity tasks feel smoother.

Microsoft refined the design of the Surface Pro over more than a decade, resulting in a premium device that defines the category. There are good reasons why Apple and other companies try to copy the Surface Pro.

While imitation is a form of flattery, the Surface Pro still stands out because of its built-in kickstand that makes it easy to prop up. That kickstand-centered design is best taken advantage of with the Surface Pro Flex Keyboard, which happens to be discounted right now.

The Surface Pro Flex Keyboard that's on sale is compatible with the new Surface Pro that launched this year. If you're worried about compatibility, you can double-check your device on Microsoft's support document about Surface Pro keyboards.

The Surface Pro Flex Keyboard can be used wirelessly or when physically attached. If you've ever tried to use a laptop or a 2-in-1 on an airplane tray table or tiny desk, you'll know the struggle of feeling cramped. The Surface Pro Flex Keyboard lets you have the keyboard on your lap or a table while the PC sits elsewhere.

Like other PCs, the Surface Pro has crept up in price over the last year or so. The high price tag of the Surface Pro was the main complaint about the PC when it was announced. The current deals on the Surface Pro alleviate that issue, at least temporarily.

Join us on Reddit at r/WindowsCentral to share your insights and discuss our latest news, reviews, and more.

Welcome back to the Windows Central Podcast! It's Daniel Rubino and Jez Corden in the driver's seat this week, tackling a massive news cycle in the Xbox and tech space. We kick things off with a frustrating trend: LG monitors forcing McAfee pop-ups, and we get a little philosophical about the "enshittification" of our hardware.

On the gaming front, we dive deep into the newly discovered OG Xbox emulation coming to Windows PCs and what it means for the future of game preservation. Jez also gives us the behind-the-scenes breakdown of his exclusive interview with Todd Howard, contextualizing the recent, devastating Bethesda layoffs with the push for Elder Scrolls 6 and Fallout 5. We also unpack the latest reports on Xbox studio heads pushing back against Game Pass, break down that surprise 86% spike in Xbox console sales in June, and get a little bit of sticker shock over the newly announced Samsung Galaxy Z Fold 8 and Flip 8.

• [02:06] - Intro
• [07:09] - Tech News: The LG monitor McAfee controversy and the state of hardware advertising.
• [24:36] - Xbox on PC: Microsoft brings native OG Xbox backwards compatibility and emulation to Windows.
• [45:35] - Bethesda: Jez talks about his exclusive sit-down with Todd Howard amidst the brutal Zenimax layoffs.
• [01:00:26] - Game Pass: Do Xbox studio leads actually detest Game Pass? We debate Jason Schreier's latest report and pitch our own subscription tiers.
• [01:14:49] - Hardware Sales: Unpacking the surprise 86% upswing in Xbox console sales during June.
• [01:22:09] - Mobile: Samsung Galaxy Z Fold 8 and Flip 8 are here, and the prices are through the roof.
• [01:33:39] - Live Q&A: Pouring one out for the Surface Duo, remembering John C. Dvorak, and the classic games we want remade.

Have a question you want us to answer on the podcast? Send it to us at podcast@windowscentral.com

Hosts:

• Daniel Rubino
• Jez Corden

Subscribe to the Windows Central Podcast

• Listen on Spotify
• Listen on Apple Podcasts
• Listen on Pocket Casts
• Subscribe via RSS
• Download the Windows Central Podcast

If you like the show, please let us know by give us a rating on your podcast platform of choice. It really helps us!

LIVE Video Podcast

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Join us on Reddit at r/WindowsCentral to share your insights and discuss our latest news, reviews, and more.

LG got caught with its hand in the cookie jar this week. An investigation by Gamers Nexus revealed that plugging certain LG monitors into a Windows 11 PC silently installed a companion app without user consent.

Normally, some people would be OK with this, though others would argue that nothing should be able to install an app on your PC without permission.

But the situation escalated when it was revealed that the monitor app also showed ads for McAfee.

Microsoft was forced to step in. The tech giant reached out to LG and the McAfee ads no longer appear. But Microsoft should not have had to do anything at all. LG demonstrated that Microsoft needs to rein in accessory makers and get a tighter grip on Windows 11.

While the LG scandal dominated the headlines, we also saw major Xbox news and some Windows 11 upgrades.

Biggest News of the Week

One could argue that no company should be able to install software on your PC without explicit permission. But in a perfect world, those same companies could be trusted to only install relevant software such as a required monitor app or the drivers needed to make an accessory work.

Unfortunately, that’s not the case. LG abused the trust given by Microsoft and Windows 11 users by installing adware on people’s PCs whenever they plugged in certain monitors.

Microsoft needs to restrict these types of installs on Windows 11 and ensure that any app being installed is done so after a user has given permission. Even useful apps that help control a device should only appear when cleared by a user.

Shopping with Sean

Some retailers tried to make Black Friday in July a thing, but we all know it’s back-to-school season. That means some of the best Windows laptops are on sale. The standout this week is the HP OmniBook X Flip.

Join us on Reddit at r/WindowsCentral to share your insights and discuss our latest news, reviews, and more.

In a new video, Microsoft Executive Vice President of Windows+Devices Pavan Davuluri, and Corporate Vice President of Surface Brett Ostrum have sat down to talk about what's next for Surface, including more details about the upcoming Surface Laptop Ultra, hints at more surprises to come this year, and even acknowledges people's want for a Surface Studio monitor and Surface Mini.

In the 20 minute video, Davuluri and Ostrum discuss the year so far for Surface PCs. They recap recent announcements around Surface Pro 12 and Surface Laptop 8 with Intel and Snapdragon SoCs, along with the surprise announcements around Surface Laptop Ultra and RTX Spark back in June.

In regards to what's next for Surface, Ostrum clarifies that Surface is going to continue doing what it has always done; validate platform advancements through hardware. Just like it validated touch, pen, and Windows Hello with Surface in the past, the company is currently focused on using Surface to validate Windows on Arm, as recently seen with the RTX Spark.

"We are there to help show what is possible from an experience perspective in terms of technology and experiences and help to lead the way for the ecosystem. These days, oftentimes it shows up in the form of helping to stand up brand new platforms like the, RTX Silicon from NVIDIA. And so I think for us that work will continue."

Ostrum also reminds viewers that Surface still has the Surface Laptop Ultra and RTX Spark to come this year, and teases that there's more announcements to come, though doesn't dive into details as to what that might entail, "We have a few more surprises coming before the end of the year, so I'm looking forward to that."

In a segment answering community submitted questions, Microsoft also touches on fans' want for more Surface peripherals, including a Surface Studio monitor. Ostrum acknowledges that the Surface Studio is the most beautiful display they've ever shipped, but doesn't confirm plans to address the want for a standalone monitor.

"My history is in mouse and keyboards, and I do believe that the Surface Studio screen is the most beautiful screen we have ever shipped," Ostrum says before the video is jarringly cut to the next question. Could Microsoft be hinting that a Surface Studio monitor is finally in the works?

Another question also asks about the infamous Surface Mini, a device that Microsoft came very close to shipping in 2014 before being canceled at the last minute. The user submitted question asks if they can have a Surface Mini, and Davuluri jokingly says "We've got a few laying around somewhere, I think." Ostrum follows up with "We typically don't comment on future looking Surface roadmaps, Pavan."

If you're a fan of Surface and Windows on Arm, this month's episode of Inside Windows is a great watch. Be sure to check it out on the official Windows YouTube channel.

Join us on Reddit at r/WindowsCentral to share your insights and discuss our latest news, reviews, and more.

Microsoft's new Surface Pro pairs Snapdragon X2 processors with a 2-in-1 design that set the standard for the form factor. The new Surface Pro launched this summer, and it comes with some serious graphical improvements.

You'll see some people refer to the device as the Surface Pro 12, though it's officially known as the Surface Pro 13-inch. Pricing starts at $1,499.99 and scales up depending on the processor you want and how much RAM and storage you need.

• Shop all Best Buy Surface deals

The new Surface Pro is available in black, platinum, or dune, giving you a chance to add a bit of flair to the convertible PC.

Surface Pro

The latest Surface Pro looks a lot like its predecessor, and that's a good thing. This form factor matured through over a decade of refinements and innovation, so there's not much Microsoft could do to revamp the design.

Our Editor-in-Chief called the Surface Pro 11 a "stunning achievement" and "one of the best Windows PCs of 2024." The same design that earned a five-star review from Rubino is here in the new Surface Pro, but with a noticeable spec bump.

The Snapdragon X2 Plus and Snapdragon X2 Elite that are available in the Surface Pro promise significant graphics improvements (up to a 53% increase depending on the model you choose).

When you hear about a graphics bump in a PC, you may think about games. But in the Surface Pro it's more about productivity. Better graphics means smoother scrubbing through timelines, better video editing, and smoother performance when handling demanding tasks.

The new Surface Pro has more affordable options with LCD screens or premium-priced offerings with OLED panels. Creators should lean toward the OLED display for its pitch blacks, better HDR, and higher contrast. If you're on a budget, the LCD options are the better choice.

As is always the case, I recommend grabbing a keyboard to go with your Surface Pro. The Surface Pro Flex Keyboard provides the best experience, since it can be used wirelessly or when physically connected. It's currently on sale, which reduces sticker shock ever so slightly.

The new Surface Pro only started shipping recently, so reviews are scarce and few customers have had a chance to share their thoughts. Early buzz around the web says the Surface Pro powered by Snapdragon X2 is faster and gets better battery life than its predecessor.

If you already have a Surface Pro 11 that's holding its own and aging well, I'd suggest holding onto it. But if you want a new flagship 2-in-1 that can tackle productivity workloads all day when plugged in or unplugged, the new Surface Pro with a Snapdragon X2 chip is the way to go.

Join us on Reddit at r/WindowsCentral to share your insights and discuss our latest news, reviews, and more.

Microsoft Surface will appear prominently in front of football fans, and I don't mean "American football." Manchester United and Qualcomm have expanded their partnership, which will continue to promote Surface hardware.

Surface PCs are now available with Snapdragon X2 processors and are among the flagship devices that showcase the new generation of chips. The partnership between Qualcomm and Manchester United raises awareness of Snapdragon by attaching it to the well-known Surface family of devices.

“Seeing Microsoft Surface join the shirt is a natural next step in the collaboration we’ve built together—bringing Snapdragon-powered innovation to one of the world’s most iconic sports platforms and creating new ways for fans to engage with the club," said Qualcomm EVP and Chief Marketing Officer Don McGuire.

Throughout the 2026/27 season, Microsoft Surface will appear on the back of Manchester United kit. Specifically, the logo will appear on the shirts of the men's first team during the preseason and domestic cup games. Surface will also be featured in all Manchester United women's matches outside of European competition.

While Surface fans may be excited to see the brand appear on Manchester United kit, I imagine they're more interested in the limited-edition Surface PCs that are part of the partnership. Microsoft and Manchester United worked together to create special Surface PCs that feature Manchester United branding.

A fan program will be launched to make sure the devices end up in the hands of supporters rather than scalpers.

Unfortunately, photos of the limited-edition Surface PCs were not shared by Qualcomm or Manchester United. I think it's safe to assume the Surface PCs will feature Manchester United's shade of red alongside white and black accents.

If the special Surface PCs need to be repaired for any reason, I hope Microsoft does not lose them. When a 50th Anniversary Surface Laptop was sent in for repairs, Microsoft lost the device and initially could not return the PC to its owner.

Eventually, Microsoft higher-ups intervened and sorted things out. The 50th Anniversary Surface Laptop was repaired and returned.

That saga happened because there was a gap in Microsoft's handling of Surface devices. The special edition laptop was created for the US market, so it was not flagged in the service workflow outside the US.

Assuming Microsoft has learned from the past, its service department will have flagged the Manchester United Surface PCs in other markets in case a user outside the UK gets one.

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Can you hear that? It's the sound of capitalism crumbling. After years of pushback against ads, Microsoft has finally given in and decided to make a cleaner Search experience in Windows 11.

Sarcastic quips aside, Search is genuinely going to improve. Microsoft unveiled a massive upgrade to Search this week that will improve the accuracy of results, shift away from relying on the web, and yes, remove ads and promotional material.

The improved search will prioritize local results over grabbing information from the web. You'll even be able to customize whether web and Microsoft Store suggestions appear alongside local results at all. Search should also be more forgiving of typos, which should reduce frustration.

The upcoming improvements to Search were the biggest Windows 11 story of the week, but several other topics trended as well.

Biggest News of the Week