satisfaction

Nokia Windows Phone dominates PCMag’s 2013 Business Choice Awards for end-users

Nokia Windows Phone dominates PCMag’s 2013 Business Choice Awards for end-users

Yesterday we wrote an entertaining fluff piece about the brand ‘Windows Phone’ and how, when compared to iPhone and Android, feedback from the internet was actually quite positive. We tied it into the exceptionally high customer satisfaction ratings that Windows Phone devices typically get on carrier websites or third party outlets like Amazon. In related news, PCMag yesterday published...

Daniel Rubino 118
Independent survey contradicts Microsoft's claim on Windows Phone 7 satisfaction

Independent survey contradicts Microsoft's claim on Windows Phone 7 satisfaction

Polling and survey data will always be controversial--there are means, averages, sample sizes, how questions are phrased/framed, etc. resulting in multiple ways of interpretation. Recently, Microsoft's Greg Sullivan went on record with some internal survey results on Windows Phone 7 user satisfaction stating that customer satisfaction for Windows Phone 7 is at 93% and brand awareness is...

Daniel Rubino 15