Three UK has announced plans to remove all 'out-of-bundle' data charges that may occur when customers go over contract data limits and to introduce new tariff families. The carrier will now cut off the Internet for customers should they hit the limit, as well as send warnings prior to inform of heavy usage. New customers (and those who wish to upgrade) will be able to take out a plan from one of the new tariff families (see above image for more details on each plan) - Ultimate Internet Plans and Essential Internet Plans.
Both new tariff families will replace all available plans sold by the carrier, excluding The One Plan and SIM only packages. The Essential Internet Plans will suit light usage smartphone owners, whereas the Ultimate Internet Plans (as well as The One Plan) will sport an all-you-can-eat data allowance.
This move is welcomed to further simplify contract browsing and provide consumers with more scope to accommodate the increase in Internet usage while on the go. Three UK has been officially awarded "UK's Fastest Growing 3G Network", and with the recent alterations and improvements made by the company, it's easy to see why.
Find the press release below.
07 Mar 2012 08:03
THREE ABOLISHES OUT-OF-BUNDLE DATA CHARGES ON ALL NEW CONTRACTS.
New streamlined price plans offer ‘fear-free’ internet for all and all-you-can-eat data from just £18 per month.
On 8th March, Three will launch a new range of price plans that bring an end to out-of-bundle data charges for all new smartphone contract customers.
New customers will be able to choose a plan with Three’s ground-breaking all-you-can-eat data offering, or a 250MB allowance with a guarantee of no out of bundle data charges; giving them a fear-free mobile internet experience. They can then choose from a simple range of minute options to create the best value plan for their needs.
The new plans have been driven by the massive increase in mobile data usage over the last 18 months, and insight from customers that they want to keep better control of their costs. They ensure that smartphone customers can enjoy all the benefits of internet on the move, without fear of data bill shock.
For customers wanting plenty of everything, The One Plan – the original all-you-can-eat data plan – continues to offer all-you-can-eat data and more than enough minutes and texts. Alongside it, Three now introduces two new tariff families, with data firmly at their heart.
The new Ultimate Internet plans start from just £18, offering all-you-can-eat data for customers who want to fully embrace mobile internet without feeling restricted or worrying about the cost. While for those more occasional users wanting to discover the mobile internet, the Essential Internet plans include a 250MB allowance with absolutely zero chance of out-of-bundle data charges.
Essential Internet customers who decide they want more data during the month can either buy a 250MB add-on for £2 or an all-you-can-eat add-on for £5, each of which lasts for 30 days. Customers receive text alerts if they reach their data limits ensuring that they are always in complete control. Additionally they can change to an Ultimate Internet plan at any point, making their contract totally future-proofed as their usage changes over time.
Thomas Malleschitz, marketing director at Three says: “These new plans see the end of out-of-bundle data charges. Three is built for the mobile internet, it’s at the heart of everything we do and that’s reflected in these new plans. Mobile internet usage is continuing to increase at lightning speed, customers are beginning to prioritise data and they rightfully expect their network to allow them to do so without hitting them with extra charges.
"We’re responding to this hunger for data and desire for control by creating a set of price plans that allow our customers to get the very best out of their smartphone, giving them the freedom to download their favourite music and apps, browse the internet and stay connected without having to worry about high bills."
Three has offered truly unlimited all-you-can-eat data on The One Plan since December 2010. All-you-can-eat data has also been rolled-out on PAYG from as little as £15, to one month rolling SIM-only packages, and then from October 2011 offered as an add-on to all contract customers giving them all-you-can-eat data for as little as £18 per month.