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Microsoft and Best Buy announce new Windows Stores

Best Buy Windows Store

Microsoft and US retail chain Best Buy have both announced today a strategic partnership to create a new Windows Store. The set-up stalls will be featured within 500 Best Buy brick and mortar stores across the US and in more than 100 stores located in Canada. The stores will range in size from 1,500 and 2,200 square foot and will include Windows-based tablets and PCs, as well as Windows Phones, Microsoft Office, Xbox and more.

The plan is to have an innovative space highlighting numerous Windows scenarios across displayed hardware. A standalone area will be dedicated to the Surface tablets offered by the software giant. Tami Reller, chief marketing officer and chief financial officer of the Windows Division at Microsoft, had the following to comment on the announcement:

"The Windows Store offers a large-scale, hands-on customer experience that will show customers how Windows and Microsoft devices and services can make it easier for them to work and play. We’re pleased to partner with Best Buy in bringing the latest technologies to consumers at scale in a unique environment where they can explore how Microsoft products fit together across entertainment, travel, music and other scenarios."

The alliance between the two companies will add more than 1,200 Best Buy Microsoft-trained sales associates to help create an engaging customer experience with products on display. This is a huge move for Microsoft to show support outside its own stores that are dotted across the country. While this further focuses on US consumers, we'd like to see the company push n other markets too, including the likes of the UK.

Instead of popping into Best Buy and browsing through a typical line-up of laptops and other devices, consumers will be able to check unique products from Microsoft with sales associates to run through exactly what's possible with each form factor. The Windows Stores at Best Buy will run out from late June through September. Be sure to head on over to the Best Buy website to read more into the new promotion.

Source: Best Buy // image credit: Craig Lassig

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Reader comments

Microsoft and Best Buy announce new Windows Stores

85 Comments

Yes, but I "hope" they can get knowledgeable people working that section that can really explain the nuances of the Windows family of products.

They are building one of these spaces in my local Best Buy.  Unfortunately, it is a Samsung space, not Microsoft.  Hopefully MS is next.

Yeah here all the 7 Best Buys I visited for work have a Samsung display area. My company was even hired to set up some if these displays.

I hope my local Best Buy gets a Windows Store.  I'll definately be in there testing the Microsoft-trained sales staff on thier Windows knowledge and loyatly.  It will be interesting to see how many try to redirect me to an Apple or Android decice when they should be promoting Microsoft.  Hopefully none.

I'm impressed. This could be huge for Microsoft. Imagine the average consumer walking into a best buy and being introduced to the high level of interaction inherent between a Windows Laptop/Desktop, Windows Tablet, and Windows Phone. This will go a long way towards educating consumers on the strength of Windows Phone and Tablets, maybe more than any commercial could. Good move, Microsoft.
Now, if only they would fix all the annoying holes in Windows Phone 8, and then put in place better integration between the different screens, including xbox/X1.

Totally agree, excellent move by Microsoft. Can't wait to walk into a Best Buy and test drive a Windows Phone, Surface, and xbox1, at the same time. Microsoft needs to script an integration story for all 3 though, something that clearly demonstrate the upside of owning Smartphone, Tablet, and Game Console from them as opposed to different pieces from different manufacturers.

This should be a permanent move, not just one that runs for the summer. Would love to see permenant Microsoft stores in BestBuy (and FutureShop) stores. 

Upon further inspection of the source article you are correct. Best Buy said it will roll out from  June until late September. Lots of confusing typos in the articles as of late :(

EIther way, if it is permanent then I am happy

I would almost be tempted to volunteer at Best Buy Microsoft store just to make sure that the masses get educated.

About time! Best buy is turning into a swap meet for the tech giants..just buy space and sell you shit people before they run out of room!

Ahh.. I see a lil competition coming. I work for Samsung in the Best Buy in my area, and ppl love it. Hopefully MSFT can bring it!

This is much needed. When I bought my Lumia 920 from futureshop ( owned by best buy), the guy working there was like don't you wanna buy something like Samsung or iPhone. He couldn't even say the name properly, called it Lumina 920 lol. Some of them really discourage you to go for windows phone, don't know how much the situation has changed now, I got mine last December. Although when I got my surface pro the guy at best buy didn't say anything negative about it and gave me a more unbiased description of the product.

Good point. I am a sales rep that goes to Best Buys and other retailers. Believe it or not I have been seeing more Windows phones OWNED, as in personal, by employees. One guy was like I have this shitty LG slider or whatever but I want a Nokia because its so bad ass. I showed him mine and he was aweing drooling over it (not physically drooling but as in liking it) lol. Nokia 810.

We have a samsung "store" in my local Best Buy.  I was messing around with the Ativ tab over by the rest of the computers.. well trying to. It was unplugged, and didn't have a charge.  Someone from the Samsung "store" stopped by and checked out the problem I was having... he got that one set up and running (to show me it wasn't broken), then walked me over to the Samsung "store" where they had all of their Samusng products on display.  While I was looking around, I saw him stop a Best Buy employee and asked him to go fix the display.
The mini store looked great, and it was nice to be surrounded by working displays.. that well.. worked.
It worked, I bought a Galaxy S4..ahaha.. (Then later returned it for a 928)

Smart move a gx4 not fond of holding my finger in the air for three seconds to zoom. Pinch in less then one

Its good to see this. Store associates and a couple of the managers have commented on this. They mentioned it will be more on the higher end of products that they will be show casing. Or so one if the managers told me. Prefer this over the Samsung/Apple area. Hopefully it looks good too.

I'll believe it when I see it. The brain dead idiots they hire have their heads so far up Apple's arse, it wont matter what HQ says. They'll sabatoge it.

This is big. MS is stepping up, challenging their competitors and creating jobs and helping Best Buy to stay relevant all at the same time. I can support that!

I wonder if Best Buy's price matching policy will apply to the in-store Windows Store.  So we can buy any W8 or WP8 producs with the Amazon price.

I hope they include customer/technical support at these stores. That'll give people a place they know they can go to for sure.

While this is cheaper than opening up your own stores, does it really make sense to pay all that money to be inside of a store that is essentially going out of business?

Surface sales are definitely going up now, not to mention the new Haswell machines. 8.1 can't get here soon enough...

This is awesome news :D the Samsung galaxy in store in best buy got me jealous and plus the best buy staff keeps terrible upkeep of the pcs. They are always dead, on the blue screen of death or just frozen. Hopefully Microsoft send in their own sales personnel

Next must be dedicated stores in key markets like UK, Germany, India ....as many as possible really

Hopefully Microsoft is smart enough to realize that they need to ensure that the Microsoft store is staffed by an actual Microsoft employee.  Part of the problem at Best Buy (and the reason that I purchase computers at the actual Microsoft Retail Store or online) is that Best Buy does not know how to sell Windows.  Typically they lack knowledge of the products, they set all of the computers to run a terrible Best Buy demonstration, the overall presentation is really poorly executed, and their selection is lacking.  Actually, if my opinion of Microsoft products was simply based on my experience at Best Buy I would have no desire to buy Microsoft products at all.

Booooot Time!! And agreed with everyone stating that MS has to ensure trained or motivated Windows staff the ones dealing with customers and product.

I hate to complain, but what pisses me off is the fact that the stores are only going to be up from late June through September. Although I know this can change, especially if the stores do well, it seems to me like MS marketing stunts are always so "temporary".. I hope MS/BB see the value in these stores and keep them up and running for some time to come...

That's when they are opening in the stores. Not the time the stores are going to be in the Best Buy stores

Hope my local Best Buy gets one as well. Even though I loathe Best Buy. At least I'll be able to try something before I order it from a company I don't hate.

I'd love to see Microsoft team up with Harvey Normans (or JB-HI) down in here in Australia and do the same thing.
There needs to be a bigger 'Windows' push (Globally)

I'm as happy as the next guy, but I really don't see how this is really going to help Best Buy...people just don't go to Best Buy anymore. But I guess, people do go to Microsoft Store so...we'll see.

Stopped in at the best buy in the picture (Rochester MN). Pretty cool.. Much larger than the apple next to it and Samsung across the aisle.