Microsoft has updated its service page to relay details surrounding downtime for Music and Video services, as well as Xbox Live in general. The company is aware of issues preventing consumers from signing into said services, as well as managing user accounts. This is reportedly affecting those on Xbox consoles, Windows PCs and other devices rocking Xbox services.
"Hey Xbox members, are you having issues with sign-in, editing and viewing account information, or managing your user profile and family settings? We're aware of the issue and working on getting it fixed ASAP! Thanks for your patience while we get things back to normal. We'll post another update as soon as we have more information."
Unfortunately, that's all we got for now. We'll have to wait for Microsoft to either update the service page with further information or to finally address the problems. The good news is if you're struggling to connect to Xbox Live, it's more-than-likely not caused by issues on your end and you're not alone. As a side note, YouTube, Netflix and Xfinity apps are also experiencing trouble.
Check the Xbox Live status page for more details.
Source: Xbox; thanks to everyone who tipped us!