Microsoft reportedly laying off more people from MSN in favor of AI

Microsoft News
Microsoft News (Image credit: Windows Central)

What you need to know

  • Microsoft reportedly cut several members of its MSN staff.
  • The move continues a trend by MSN to move toward AI.
  • MSN sparked controversy when AI confused two multiracial singers in the pop group Little Mix.

In June, Microsoft eliminated several MSN contract positions. These newly reported layoffs are for direct employees of MSN, including senior leaders of the Microsoft News editorial team, according to people familiar with the matter who spoke with GeekWire. The cuts to MSN staff come as part of Microsoft's annual fiscal year-end business review, according to GeekWire's sources.

MSN's initial move toward AI caused a stir when the service accidentally confused two multiracial singers from the pop group Little Mix. The story gained traction as it occurred soon after MSN let several human editors go.

Former MSN Money editor Bryan Joiner recently shared his thoughts on being replaced by AI. The piece goes over how Joiner believes AI can't perform the role of humans in the case of MSN.

Sean Endicott
News Writer and apps editor

Sean Endicott is a news writer and apps editor for Windows Central with 11+ years of experience. A Nottingham Trent journalism graduate, Sean has covered the industry’s arc from the Lumia era to the launch of Windows 11 and generative AI. Having started at Thrifter, he uses his expertise in price tracking to help readers find genuine hardware value.

Beyond tech news, Sean is a UK sports media pioneer. In 2017, he became one of the first to stream via smartphone and is an expert in AP Capture systems. A tech-forward coach, he was named 2024 BAFA Youth Coach of the Year. He is focused on using technology—from AI to Clipchamp—to gain a practical edge.