PSA: Don’t install Windows Phone 8.1 on the Samsung ATIV SE on Verizon

The preview for Windows Phone 8.1 so far is mostly going off without a hitch. There are a handful of users experiencing the ‘80188309 error’, which prevents the installation, but besides a few minor issues it’s been smooth sailing. There is one device though we’re going to advise holding off on doing the preview, the new Samsung ATIV SE for Verizon.

A few developers, people in our forums and on Reddit have expressed some serious stability issues with the ATIV SE going to 8.1, including freezes, un-responsive touch screens and the camera app causing problems too.

User ‘dabeast622’ commented in our forums:

“I have noticed most of my lock-ups either right after hanging up from a call, or when you go to unlock the phone ... it's almost like the touchscreen just completely stops responding. I have done two Hard Resets, and it still happens.”

Another user on Reddit named ‘TheFiloStrain’ noted

“My phone will occasionally lock, and then the touch screen will be unresponsive and I have to reboot, and other times it will reboot itself randomly”

We’ve also had some developers express regret at doing the update too. Keep in mind, the device is still plenty usable, and a few are just doing occasional soft-resets and living with it, but if you’re thinking of doing the upgrade, at least be aware that things will be a little unstable compared to 8.0.

The problem here is probably the same as other ‘issues’ on the 8.1 preview: firmware. Whether it is you battery life, stability or something not working, it’s almost always tied to the needed firmware that will get the OS to talk better with the hardware. This is, after all, why they call it a ‘Preview for Developers’. We’re confident though that when the official updates begin rolling out in early June, things will get better.

If you do have the ATIV SE with 8.1, for now you’ll just have to deal with the nuisances. Once Samsung rolls out the official update, with new firmware, you can update to that as well, and all should be well again.

If you haven’t installed 8.1, at least know the risks now, so heed caution. When it comes to our review of that device, we’ll try to have it in the coming days, time permitting! For now, you can see our hands-on and first impressions of the ATIV SE or read more in our ATIV SE forums!

Daniel Rubino
Editor-in-chief

Daniel Rubino is the Editor-in-chief of Windows Central, head reviewer, podcast co-host, and analyst. He has been here covering Microsoft since 2007 when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, Microsoft Surface, laptops, next-gen computing, and for some reason, watches. Before all this tech stuff, he worked on a Ph.D. in linguistics and ran the projectors at movie theaters, which has done absolutely nothing for his career.

253 Comments
  • In 3 2 1...
  • Yup
  • My 920 rocks :-D thanks for the info though :-)
  • Yes.
  • Mine too! :D
  • Same here, but I have experienced non responsive screen twice now, only a soft reset fix needed though
  • I experienced it too. Touch is not responding. Afaik. It did trice to me. Restart did make it okay though
  • I did experience it too, but only in IE. No other issues so far...
  • Me too. Earlier today my phone just froze and restarted. All I did was open my messages.
  • My phone restarted its self twice while I was on Vine. Sometimes I have to touch the screen twice to get a response.  I thought it was the screen proctor. Hopefully no other problems with happen.  June will be here before we know it. 
  • That may be due to high sensitivity touch being on
  • Yup 920 rocks...
  • No surprise that your 920 rocks.
    This phone weights 2kg!!! It will turn you upside down actually.
    And who cares about your heavy lifting equipment? The article is about ATIV.
  • i don't lift yet I'm still fine with the 920.
  • A baby can lift a tablet. A phone shouldn't be an issue :)
  • Yeah but my battery life is 14-18 hours on low to medium use :(
  • Have you made sure to disallow apps from running in the background via battery saver? I wound up going through my entire app list and disabling stuff because the update re-enabled a lot of apps to run in the background.
  • I have, though I have Whatsapp, Facebook, Skype, Instagram, myTube and Deezer (music) enabled on 8.1. Probably that's the reason.
  • Skype will make your battery last as long as you did when you lost it the first time
  • I think I need a beer or two to understand that.
  • Lol (~_~)
  • +920
  • Beta
  • Shame user can't experience it. Wonder how other OEM fair with it
  • I'm curious too how 8.1 works on the 8X and the Huawei phones. At least we now know it doesn't work well in the Ativ SE but works ok on the Ativ S.
  • 90% Nokia User's!!!! :)
  • Let's allow others to enjoy their respective experiences on other OEM hardware. Yes we are proud owners of Nokia's offerings but let's remember, we're all in this together as an OS.
  • Good point.
  • +720
  • To be fair, I believe that Samsung is a poisonous company that doesn't offer a lot of continuous & optimized support to their customers. For a giant like them, especially considering their exorbitant prices, quality control should definitely be a notch higher. I know this is a preview, but yeah. There's a reason why I'm sticking to Nokia phones :/.
  • "For a giant like them, especially considering their exorbitant prices, quality control should definitely be a notch higher." Well, in my experience Sammy has been Hella Better in their quality control than NOKIA. The mass exodus from NOKIA to Apple should tell you something. Even their Biggest Fanboy, Micah, is thinking about switching to iPhone. One of the Moderators or retired Moderators, Ratcliffe, was stating how he replaced like 7 Lumia 920s. I just got rid of it and got an ATIV S. That should sum up how I feel about them. Still, I bought a 520, if only because it was the cheapest WP I could find until I get an official update for my Ativ S or get a 5.2" WP or above from Samsung. Heck, if SONY gets onboard and gives me something around that I may get one of those. NOKIA, or now MS...no bueno for me.
  • lol samsung will give a bad name to anything it touches, im happy microsoft didnt make a google-like deal with samsung and stuck to nokia two quality companies to beat the evils-google and samsung
  • I really loathe when people spew the "we're in this together" BS. It is just a stupid OS for a phone and I 1) don't know you, and 2) have no interest in meeting you. We are not in anything together. I am always happy to help someone with a problem when possible but beyond that, I would be hard pressed to care less if you ran the update and your phone spontaneously combusted or turned into a BlackBerry.
  • Well......that went well. And I know how you feel so..yeah. Cool.lol
  • hahahaha ikr my thoughts exactly after bad experiences with samsung products(tv capacitor issues, microwaves, fridges, "smart phones") id stay away from their products samsung smart devices, if u dont buy then ur smart :D
  • 93%*
  • Lol.
  • Ativ S has problems with camera app too. Always freezing, flash problems and reboots. And when data is on, the battery is consumed a lot faster. I have only this issue with the camera. I hope Samsung rolls out the firmware update, so that we can use our phone's to its fullest.
  • Yup, bloody flash keeps flashing when I've turned it off
  • Ya, its annoying! But other than that, it's a beautiful update for my ATIV S.
  • Mi Ativs's camera works two or three times, and then stop working, after reboot works ok a couple of times, also the flash always turns on even if its turned off
  • I've had similar issues with my 925. Screen freezes, random reboots sometimes it wont wake when pressing the power button and will have to do a hard reset..... Keeping in mind its only once or twice a day, I don't really mind.
  • I have the same with my 920.
  • On my Lumia 925(tmo) the only issues I have is when headphones are plugged in only the left side of headphones work after installing the 8.1 dev update
  • Shouldn't need a hard reset for unresponsive power button. Connect to a charger if one is nearby.
  • Sorry to hear that bro. I did the 8.1 preview update the morning it became available & to date I've had no issues with my NL925 or my wife's 920.
  • Having the same with my 920. But since its a preview I dont really mind, its part of The Game...
  • Random reboots happens to me also
  • Wishing I wouldn't have installed on my 925, the alarms not going off bug is a big problem.  I can deal with everything else but I need this to wake up in the morning :/
  • i actually had an alarm not going off bug on my 925 prior to 8.1, havent had it since the update
  • I have seen a few quirks with my L822.  Hangs or freezes, strange battery discharge that wasn't, but I actually remember seeing that before the DP update on one of the battery apps after an update.  Nothing that has been a deal breaker.   For me I am almost at the end of my contract, now I have to decide Icon, or ATIV SE.  Like everything about the Icon BUT the lack of MicroSD and only 32GB of storage, I can handle loss of Glance.  My concerns with Samsung are about updates etc., and reliability, my L822 has been used hard and put away wet, literally and it keeps working.
  • @hoopman.
    My advice is go for ATIV. Different class. Unbelievable phone!
  • Same issue with my 1520. My trick has been to plug the phone in or unplug it. It always lights up that way. But then again,I start to experience the issue when my phone is fully charged.
  • I knew the first comment would be seems faster. Anyways i noticed that my 920 is a bit laggy. I mean animations are not as smooth as it used to be on wp 8. But works quite ok. Battery issues are standard thing. Overall performance is quite stable. This shows that Samsung produce shity phones :)
  • i was taking your comment seriously till your last sentence showed me you're quite the idiot 
  • Lol
  • You nailed it haha
  • Well said.
  • lol! seriously. But at least we didn't have to assume he's an idiot, we just know now.
  • Don't take the "seems faster" comments serious, these comments denote the clowns in the community.
  • Shity phone or unfinished software? In your words: battery issues, laggy performance.
    Such a silly comment from Nokia fanboy who have not used ATIV. And of course doesn't know what is missing.
  • I'm pretty sure ATIV and Lumia are having the same release version. So it definitely is the firmware problem (Microsoft is not to be blamed) or hardware problem. His last statement wasn't represented well though!
  • My HTC 8x (Verizon) locks up sometimes after a phone call, only after I put the phone to sleep then unlock it the functionality returns.
  • I like Samsung but most people here have Nokias anyway. I have a ATIV SE and a 521 and they both reset randomly and freeze with 8.1.
  • Ah, only Nokia phones were good phones...:(
  • Nope not true my 521 has same issues.
  • Can it be because its a variant? My 520 with WP 8.1 has no issues except that it froze IE screen twice till date.
  • False. My 920 is garbage at the moment.
  • False. My Omnia has the same issues too. Except, I don't own an Omnia
  • All of that happens on my Lumia 822 since the Black update. Stop bitchin and live with it.
  • My 720 too but only before 8.1
  • Interesting, my L822 was rock solid after Black. and while there are a few issues with 8.1DP, nothing that is a deal killer.
  • My Lumia 920 has the problem with the touch screen being unresponsive and have to do 1 or 2 soft resets to fix it.
  • +920
  • Same here.
  • Try turning off high sensitive touch
  • I have that always off and it's the software, others are complaining bout it also in this post
  • +620
  • Same happens with my Lumia 620 when I was trying to unlock my screen touchscreen is not responding. So I don't have other option to reboot it... :(
  • ouch...WPC just post a PSA for the L620 also??
  • No problem, just use Nokia suite for retailers to reset it to WP 8.0...
    Errr... wait a moment here...
  • If you have an ATIV I believe you can roll back to 8.0. It's not just Nokias that have flashable roms.
  • My 1520 has been sporadically bad. I'll go a few days without any problems, then have a day of random reboots and 'Loading...' going to the start screen, followed by a few more days of smooth sailing.
  • The Preview bricked my Ativ S.
  • Lol
  • 500 dollar paper weight,lovely :)
  • Ouch lol
  • Sorry to hear man.
  • Thanks,Black screen of death after installing the dev preview for WP8 last year.
  • On the bright side at least it means you have a reason to snatch up a new 8.1 device as soon as possible!
  • Just picked up a 1520:)
  • That works too :)
  • Same here, had to get mine reflashed through Samsung. Took them 7-10 days so I wasn't stuck using Android for very long.
  • If you have the i8750 version there are copies of the factory ROM image floating around the internet.   T899M version though you're SOL
  • Nope have the T899M.
  • No regrets for WP 8.1 on a TMO L521.
  • +521
  • The WPCentral app has been closing out of nowhere on me recently. Just immediately kicks me out right when I try to open the app. Then when I reopen the app, it tells me to send an email about a certain bug. Dont know if anyone else has experienced this..
  • Yep, twice. They updated their app. Send the emails.
  • Just happened to me
  • Appreciate the feedback guys. Thanks
  • Yea, my 920 gets freezes and random reboots. I'm positive Samsung, HTC and Nokia will roll out firmware post haste once we hit the go live date.
  • Samsung rolling out updates post haste? I'm still waiting for the 7.8 update on my Samsung focus S
  • Lol ...
  • Lol, my Focus S, 2nd one, malfunctioned so I contacted my insurance and it was replaced with a L1020 after I told them I would not except a S3 as a replacement, politely of course. I thought the S would of received 7.8.
  • Just use seven-eighter, that's what I did on my HD7 as I was getting fed up with my carrier taking their time releasing the update.
  • Unlocked ATIV S were the first to get update 2 and among the first to get update 3. It's they do roll out updates.
  • They will do, I've recieved updates for most of the Samsung apps already so I know that the update will be here soon.
  • I recently purchased the ativ se for me and the icon for my fiancée and both phones freeze occasionally
  • Both still incredible phones though. I wish I had one of either :-/
  • What is your take on these phones?  My Verizon contract is up in less than a month and I am still debating which one to get.
  • How's the battery life been with the Icon?
  • & this is why i wont use it on my sgh-t899m i herd people had issues with gdr3 during the preview aswell so it no surprise
  • 8.1 working fine on my SGH-T899M. Only issue is the camera app intermittently acts weird. But other than that, all the new features are great!
  • Our group of 5 friends installed 8.1 all on Lumia not a single issue faced, who said it is mere preview looks optimized for Nokia
  • Too late. It has been done and it was easier than your mom on tequila. Also seems faster.
  • Everyday happier to be a Nokia (ahm) Microsoft customer :)
    One reboot only, some little glitches but my L1520 is rock solid with the Preview. Maybe they tested it on this phone.
  • Except it too happens on Lumia devices. This is looking to be an OS issue and not device specific.
  • Maybe you are right, but I heavily use the phone and one reboot only in a week (?) is a no-issue for a Preview. I have some wifi disconnections and Skype problems in 3G, all the rest is pure joy.
  • Skype is terrible now with 8.1.
  • I'd hate to have such problems and have to Wai for a firmware update. I suffered through the soft and hard reboots with my 822 when I first got it, so maybe this will be the last time I use the preview to update. Done it twice on my 822 and my wife's 928...better not risk it a third time, I'm thinking.
    Waiting for the next wave of devices with 8.1 preinstalled...then get one of those or get the Icon on the cheap.
  • No, simply update when the thing is officially available and stop playing betatester if you're unwilling to -you know- beta test
  • This has happened in my 1020 several times. Usually right after I pull it off the charger. The screen would just be unresponsive and so was the power button. It was weird. Did it for about a week or so. It would also lock up for no reason after the update in the middle of an app. It would just freeze up. There are still some weird stability issues but nothing as severe as those.
  • I too have this on my Lumia 920. I figured it was Glance causing the issue.
  • Lumia 1520 with 8.1 isn't any better either. Screen freezes, hardware buttons don't respond some times, touch buttons don't respond upon waking up the phone, really ruthless on the battery, rapidly drains 20-30% battery in an hour. But thankfully, no random device reboots.
  • High battery drainage noticed
  • I had no one of your problems with my L1520....One reboot only till now...
  • Yeah hi battery usage for me too, u r right :/
  • My battery was at 100% at 1am and at 12pm while still on standby it dropped to 91%. It's not that bad (for me at least)
  • Doesn't rapidly lose power often, it happened to me once after I connected my Nokia BH-940 headset over Bluetooth. My phone heated up like crazy. Before updating, I used to easily get 2 days, now I am lucky if I even get through a single day.
  • My 520 works like charm,530 will s#it it's pants in front of my 520
  • My Lumia 520, 925 and 1020 - all rocking WP8.1 like a boss and Cortana understands me accurately 99% since last 1 week even with my thick UK accent. What else does one need in life? ;)
  • Out even recognize Indian accent, what else you want ? Mila kunis in your bed ?
  • HAHAHAHA made my day
  • My Lumia 1520 can't be woken occasionally, especially with wifi on. Luckily pressing camera button wakes it and then I can press the start button. But it's annoying. Also battery goes faster.
  • Seems previewier.....
  • I'll smack a hoe!
  • I haven't had any issues on my HTC 8X other than lesser battery life but I can put up with that for the time being.
  • I have some of the same on my Lumia 920. Occasional random reboots, occasional lack of touch screen response. I've had the occasional ultra-lag, too. It has mostly been smooth, though, so I deal with it.
  • It may be all Samsungs. My Verizon Odyssey had the same problem. In hindsight I should have endured the lockups because when I did a hard reset the lock-ups ended but so did my data connection. Seems it lost the software radio and hardware radio settings. Neither Verizon technical support nor Samsung technical support were able to identify and correct the problem. So I was sent a refurbished replacement with 8.0. Ugh! So now I'm stuck with waiting until whenever Verizon gets around to pushing out the official 8.1.  
  • That's the thing, most people don't try a hard reset after installing the 8.1 update.
  • With all due respect, I have to disagree. I waited five days after I upgraded, hoping the condition would clear up after a couple of soft resets. In the meantime, nearly everyone on this site, editors and readers alike, beat out an unbroken litany of "hard reset...hard reset...hard reset...", all the while recommending it as a firmware enema, messy but safe and effective. Which apparently it is for most people. The worst part is listening to the "I told you so's" from my Nokia-owning wife, who kept saying I should wait awhile before upgrading. Grrr!  
  • True, but factory resets have solved the vast majority of issues for people running the developer preview and that includes me. My phone even downloaded and installed all my apps and preferences after the factory reset as well which means that it's much less hassle to try it.
  • I've had my some similar problems on my L1520, its not major but the screen has froze up at least 4 times and the power button has stopped working at least twice
  • I've got it on my Build Lumia 920.  Froze up once yesterday, had to forcibly reboot it.  Battery life is worse, but I just disabled Cortana this morning so we will see if it helps.  I think it is because Cortana uses the GPS a LOT.  With the 8.1 build I've been seeing the "Location" dot appearing a LOT.    
  • It won't help. Cortana uses very little battery. My 920 has terrible battery life after the update and I've literally tried everything. Good luck though ;)
  • Disabling Cortana definitely helps.
  • This is too bad for the ATIV SE owners. I have the ATIV S Neo and everything is working great with the WP8.1 preview, however from reading the forums, it sounds like I need to stay away from a hard reset as that would screw me up. Hopefully Verizon get's the official WP8.1 update out quickly for the SE owners.
  • Looking forward to the review. Bought the Icon this week, and I love it, bit want to make an informed decision before the 14 day return period is over. :)
    FWIW, I installed 8.1 immediately on my Icon, did a hard reset and restored the backup from my 521 (also with 8.1) and I have literally not had a single glitch. Couldn't be happier with this aspect of the Icon. (I didn't have any glitches on my Lumia 521 either).
  • Lumia 620... Freezes like crazy after the update.. But the love for Microsoft has kept me from changing to iPhone :)
  • Don't worry, we all know Samsung's responsiveness on updates... :-o
  • Have had every gdr in a timely fashion and frequent updates to my Samsung apps on my ativ S. Really uninformed comment re: Samsung updating their phone.
  • I wouldn't worry, it's a typical comment from a Nokia fanboy!!!
  • Having similar problems with my Icon. I'm dealing with it, because I'm a glutton for punishment, but I won't even think of putting it on my wife's 822 until officially released.
  • I had problems with 8.1 on my Icon. I used this tool to go back to 8.0 http://www.nokia.com/us-en/support/software-recovery/
  • Had my first random soft reset yesterday on my Lumia 1020 with 8.1. I noticed it since I got it 10 months ago happen about once per month. It happened two days ago, so it could be related to 8.1, or just my monthly reset as normal. Not sure. Not complaining though until it becomes a problem.
  • My lumia 520 had those issue since the amber update ._. and ironically, they almost dissapeared with the 8.1 update, now they only happend on a very few ocasions
  • I have a Lumia 920 and been experiencing some issues. Sometimes it doesn't wake from the glance screen till I plug it in to the charger. Than when I unlock it it goes to a black unresponsive screen and needs to be rebooted. Kind of annoying but I just figured it something that will get taken care of with the official WP and Nokia firmware updates.
  • +1
  • I have these same issues on my 920
  • My L720 looks great with show more tiles
  • Cool but what does that have to do with anything related to this article?
  • Samsung, what a surprise!
  • Oh, like Lumias are perfect and have absolutely no problems whatsoever with a Developer Preview!!!!
  • I've had this same issue randomly on my Lumia 1020. I used to reboot my phone when the touch screen was unresponsive. Later on I found out that we can reactivate the touch by using multitouch quickly. Just move all of your fingers on the screen and it'll wake up.
  • I'm assuming this is why it didn't ship with 8.1?
  • You would be assuming correctly I assume.
  • My 920 does the same and battery life is effing terrible now. Oh well.
  • Well that sux for ATIV SE users. Hope Microsoft give release some patches to ATIV SE. What about HTC? Any developers try on HTC yet?
  • I believe WP 8.1 is having a lot of issues. Most are minor but this update is a far cry from GDR3. Sure its bigger and more changes, but lets not stop calling a fish, a fish. Also, it would be interesting to see issues compared U.S to rest of the world. Getting our voice heard as non u.s. customers takes some doing (at least in Sweden) and I wonder if Microsoft is getting all the feedback they really need.
  • My 925 flies with 8.1...Nokia Power!!!
  • My 620 has been laggier, buggier and battery-drainer (that's a word) than before I downloaded the preview. I've disabled Cortana to see if that helps with the battery. But this is just a holding action anyway; the 620 is by far the most buggy phone I've ever owned (and I'm a Windows Phone evangelist in my family and among my friends). I'm figuring out what my next step will be.
  • I have the exact same problems with my 620! For me the Wi-Fi and Location services tend to drain the battery fastest. I turn them off whenever I don't need them; that helps with the battery a lot.
  • I had the same problem on my 620 after 8.1 even after a hard reset so finally i hard reset it again without using the backup and it improved tremendously. Battery still drains fast but no more lags or stutters.
  • Can it be because its a variant? My 520 with WP 8.1 has no issues except that it froze IE screen twice to date.
  • How bad is it? Happens on my Lumias as well, annoying but bearable.
  • Glad I haven't updated. I'm pretty patient and would rather have a smooth 8.1 experience later than potential problems right away. Even though I have a 925 and that's not the focus of this article, I feel its just not worth the hassle.
  • In my L520, I experience less signal strength! Calls break while speaking! The mobile internet does not response till I off it and on it sometimes! And All the apps which I had blocked in background in wp8, is still blocked in wp8.1 and I don't have the option to unblock it unless I update the app or reinstall!
  • Man, don't tell me that. Just bought a 520. I think I'ma go ahead and return it. Haven't even picked up the package yet, but maybe I'll put that 60 bucks towards something else.
  • He's talking about Windows Phone 8.1 Developer Preview. Your new Lumia 520 will not come preinstalled with this version, so stop bothering and don't install the preview. Wait for the full and official release by Microsoft between June and August.
  • Dude, I love my Lumia 520! I feel its better than 620, 720 and 820! The only problem is it does not have front camera and has less RAM! But its good in all ways! I am just reporting the problems with windows phone 8.1 so that they fix it in official release! This is why it was released for developers, to check the problems so that they can fix it!
  • Oh, I sees. Well, in that case, I'll give it a shot. Thanks for the heads up about 8.1...Guess I'll wait for the official update. On another note, this phone is smaller than I expected. All the pics I had seen made it seem bigger. Though for me this is a Plus.  
  • Dude it ain't better than the 620. No front facing camera and no flash.
  • Lumia 720 O2 contract Uk, 8.1 seemed fairly stable using a 1 gb expansion card, after changing to 32gb card 8.1 definately did not like it, store repeatedly reporting wrong location for downloading apps. Some apps refuse to install onto phone not sd card, very slow response times when scrolling screen or exiting apps. Overall 8.1 has been troublesome and plagued with issues on this device, infact it is the worse beta/dev preview Ms has pushed, I actually wish I hadn't installed it
    Battery life is short, Bluetooth drops out, WiFi says connected sometimes but is not, failure to copy apps from phone to sd card, lockups and more
  • Having some of the same issues with my ATT 1520. Random boots and lot more frequent accidental taps while swiping
  • Acidental taps can be solved by reducing sensitivity of the "touch" in settings.
  • Those are common problems of Samsung even with the Android.
  • The difference is that bugs on their Windows Phones don't have to wait for a new phone to be released!!!
  • I have all those issues on my Icon.
  • Had some camera issues on the Ativ S, but it looks like the problem has solved it self somehow
  • Are you able to switch between modes properly without a black screen?
  • Yeah, I haven't experienced the black screen in a while now.
  • Is that before or after the latest extra settings update?
  • Didn't know that Samsung had patched it, so probably before.
  • No surprise there. Reboot bug(only happens if you turn off or soft reset phone) and Camera issue on ma Ativ S. I expect this to be fixed eventually. Though for me that'll probably be like this Fall... Just in time for a new phone :\ NOTE: No issues prior to 8.1 though
  • Im a Lumia 920 owner on Rogers, Canada. Ive installed the update for WP8.1 and ive not experienced any glitches, freezing or rebooting. Everything works great but my battery discharge faster even if i turn off many live tiles. But it still a great update. I really like the 6 row tiles :D What I really dont like is that you cant keep a page on in IE. What i mean is when you lock your phone and you choose to reunlock it and go back to IE, the page you were on closes and reload. More data usage.
  • That sucks for SE users ... Having to wait for Samsung AND Verizon to push the official update\Frimware in order to enjoy a stable 8.1 ... Good luck guys. Just for the record, the Developer Preview is working fine on my 8X.
  • Remove Verizon and it will work
  • Only major issue I have had so far with 8.1 is after the battery drained 100% it took over an hour on the charger to turn back on. Lumia 1020 at&t
  • i am using nokia Lumia 925 in India and was thinking to update to windows phone 8.1 preview for developers but after reading some post getting doubt if i have to update it or not. Plz anyone help me.
  • Also breaks the ATIV S camera. If you switch to video mode your camera often stops working until a reboot.
  • Happens to me on my 928. All part of the preview.
  • I've had some similar issues with my HTC 8XT since the 8.1 preview.
    - Unresponsive wake functions
    - Device random reboots
    - WiFi* unable to toggle on or off at times. I've been able to remedy the first two issues by keeping WiFi off.
    Since doing si it has been trouble free. *When I want to use WiFi at home, I connect use it and disable WiFi before letting my phone screen lock.
  • My battery on my HTC Windows phone 8x had went to the bad after the 8.1 preview hopefully it gets better with the official update
  • My wife and I have the exact same problems on our Icons. Fortunately, it only happens once every couple days.
  • That's why you don't by crappy samsung phones, every single one I had starting with black jack sucked
  • Riiiight, because HTC and Nokia Windows Phones have no issues with the developer preview. The forums beg to differ!!!!
  • Anyone hear of issues with the 928 from Verizon? My wife had one but I'm not sure if I should tell her to update. Please let me know if you've heard of issues.
  • Love the update on my Lumia 920. Sorry that the Samsung owners are having a hard time with the 8.1 update. It will get better.
  • All I'm waiting for is the updated firmware, the only major issue for me is the camera issue that's affecting all Samsung WP8 devices.
  • This is just for the SE. ATIV S owners seem to be faring better.
  • I can't say that my Lumia 620 is without problems after installing 8.1. I have experienced complete freezes where only forced restart helps (and by that I mean pulling the battery or holding the key combo). Happened some four or five times since the update. Also, there's something odd happening with my speaker. It produces noise (like static noise) whenever I'm in WhatsApp or Nokia Camera (so far only those two apps are affected). It's a minor nuissance but nevertheless an additional battery drain. But still, advantages of having 8.1 outnumber all the small annoying  bugs.
  • Hard reset without restoring backup (like new phone) got rid of the bugs you mentioned on my 620.
  • I think my nl925 has gotten better since the update
  • This isn't specific to the ATIV SE. I've had these issues on my L920 too. Unresponsive Touch screen, complete lockups, and the graphical glitches when unlocking where the display goes to 16 color mode happen way more often now.  Edit: I've also had the phone competely crash and reboot on me while I'm in the middle of doing various routine things (Opening web page in IE, refreshing podcasts, looking at settings).
  • i also get the 16 color display mode when unlocking my phone, sometimes looking weird.
  • My Samsung Ativ S works perfectly with the exception of a camera bug after 8.1
  • Same here, just needs updated firmware to fix it as I don't believe this is an OS issue but a firmware issue. Just a thought has anyone tried any of the lenses, as in the separate apps, to actually verify whether this is an OS or firmware issue?
  • No problems on my Samsung Ativ S so far
  • I've had the same issues on my Lumia 1520
  • One reason I stopped buying Sammys after the BlackJack 2. Sammy just cannot resist rewriting MS' drivers and layering their own crapware all over seemingly nice devices. Shades of the first WP updates anyone.
    "All this has happened before, and all this will happen again."
  • Huh, while that might be true for their Android devices, the only manufacturer allowed to be "... rewriting MS' drivers and layering their own crapware all over seemingly nice devices." is Nokia, no other OEMs have access to the areas of WP that Nokia have.
  • ^+Ativ S
  • Not true. The device drivers used are at the Manufacturers discretion, at least for some of them. Perhaps you recall the Samsung Focus fiasco when the Mango update was messing up some, but not all of these phones? That turned out to have been caused by an unannounced hardware change during the production run that required a custom driver. When the Mango update was written Sammy forgot about their requirement for a manufacturer-written custom driver, so the standard MS driver was installed by the update and bingo-bango, Sammy phone no go!
    This sort of thing was commonplace with Sammy's WinMo phones too, and as you correctly pointed out, is a "Feature" of their Android phones that frequently interferes with updating their phones to the latest OS version. It has clearly been a Samsung corporate strategy for over a decade now, regardless of the phone platform.
  • Only issue so far on my Lumia 1020 has been an occasional upside down glance screen that persists until I reboot.
  • My 925 locks up too. Hell it's even done it before the update.
  • I've had 3 spontaneous reboots on my 920. I think all were when hitting the back button. Two while in IE and the other in messaging if I remember correctly. So not as stable as 8.0 but still more than worth it for all if the added benefit. Still a LOT more stable than my Samsung Vibrant was :-).
  • Which Android device is entirely stable though!!!
  • I'd only ever try these things on a Lumia because we can flash back pretty easily.
  • Only problems I have had are occasional apps not opening, the instagram app refuses to s start up, :(
  • Some other phns like l520 also experiencing these problems rarely
  • I have had the touch screen issue happen 3 or 4 times on my L920...
  • I would say the HTC 8XT/X/S is also advisable to skip, as it appears to almost universally have the same problems.
  • Samsung Windows Phone 8.1 update, coming June 2017
  • Heh, if this was going to happen it would happen to Samsung. Samsung has a very... How should I say this... Ham fisted programming department. Love their screens and the Galaxy line is great, but has anyone tried allshare for PC? Imagine that level of inept on the firmware level. D:
  • I thought the whole point of selling the ATIV SE was that it came with 8.1 already on it?
  • I've had to soft reboot my 1020 about three or four times since installing the update on launch day. I can live with it.
  • Im back on WP8 on my L920. Too many errors on this preview, especially with audio leveling and weird sound when some song is playing and is changing to the another song. And my God, the battery drain, and the cam firm, Jesus not, i really want the official release with those bugs fine. And the game list...HATE IT.
  • Honestly not understanding the seriousness of the message in this article regarding the Ativ SE specifically. These types of issues are happening randomly on many different phones with 8.1, aren't they?
  • I appreciate the announcement. I think it's good for people that just bought the phone and are thinking about updating them unofficially to 8.1 as it's a fairly new device. I would take an issue with it if it was for an ATIV S or older device.
  • Don't blame it on Samsung , Nokia just make things look easy , so Samsung thought it could make a Windows phone easily .
  •     It sucks that the people who already downloaded the 8.1 update have to wait on Samsung to release the firmware updates to correct the problem. We all know that Samsung like to take their sweet time with the updates, if they bother with them at all.
  • For the umpteenth time...have received every gdr as well as firmware updates and frequent Samsung app updates for the past year on my Samsung Ativ S. Please get your facts straight before you comment on Samsung updating their windows phones.(@ltjordan)
  • For the umteenth time... before you reply to a comment, please make sure you comprehend what you are reading. I said that Samsung takes their sweet time when releasing updates and the for the record, the general distribution releases are released by Microsoft, not Samsung. Please make sure that you have your facts straight before commenting. And this isn't Twitter, you don't have to @ltjordan when replying to my comment @marybethhale, I'll get it.
  • Thanks for the LOVE NOKIA FANBOYS! I just got a Lumia 520 and have an Ativ S. I counted 17 NOKIA Apps. Guess how many Sammy has? 19. I'm talking about the ones created by their respective companies btw. Pssst....and people say Sammy doesn't support WP!
  • couple days after installing 8.1 I cracked my screen on ativ s. is it software or hardware false?
  • neither
  • LOL!
  • Hurray....Plastic Garbage Samsung always Ducks.....Yuck
  • OMG! Seriously? Please spare us the childish Samsung bashing comments. Enough! Try to contribute intelligently when posting.
  • i had freezes on my lumia 920, too.
    after hanging up or on the lock screen.
  • I'm going crazy with all the freezes on my Samsung ATIV SE since installing the developers 8.1 update!  but I love the features.  The carrier sent me a replacement "like new" refurbished phone because it was freezing (I didn't tell them I installed the developers update) now my dilema is, Do I keep MY phone and live with it freezing till they (microsoft) fix 8.1?  Or use the "like new" phone with out cortana till I can actually update to 8.1?  problem is, with 8.1 it automatically installed all my contacts, apps and setting EVEN the way my home screen was set up!! (my previous phone was an HTC that I JUST had installed the 8.1 update to, then dropped it and shattered the screen)  Without 8.1 on this phone I will have to install everything :sigh: hopefully they update samsung ATIV SE soon and the freezing issue GOES AWAY! I want to keep the phone that I bought and not some phone that was refurbished for who knows why.  and no I didn't find this forum till I installed the developer update to my phone. I may not have chosen the phone I did, had I known all this :(
  • So guys I have thus problem with my Samsung ative se after installing the 8.1 update. I called Verizon and they put me in touch with Samsung who said they never heard of this problem. Since this is not an update that is pushed out Samsung will not help. They cannot install Windows 8 back on the phone. I called Verizon back and they are sending me a new phone with Windows 8 on it. I will be logging a case with MS since I work there and let them know because this is an issue with MS update. Just figured I would let you guys know in case someone else has this problem and is looking for answers like I was.