Returned LG Optimus 7 Windows Phones being replaced by Android equivalents

The team over at Plaffo have been experiencing issues with the LG Optimus 7. The Windows Phone would lock when booting and appear to 'freeze' on the LG logo, rendering the device useless. The problem is reportedly due to faulty boards in affected smartphones, but one would assume a simple return would solve everything with a shiny new Optimus 7, right? Wrong, or so it seems anyway.

Should you send the faulty Optimus 7 back to LG, they'll reportedly offer to replace it with an Android handset - the LG Optimus 3D. This is due to the Windows Phone being beyond repair and no stock left for send-out. A Plaffo reader sent in the conversation he had with an LG representative. According to the documentation provided, it would appear as though the manufacturer has exhausted Optiumus 7 stock.

Unfortunately, requesting the LG Jil Sander Windows Phone also led to a dead end, which leaves consumers with little choice but to jump ship to Android, purchase a new Windows Phone, or hold out until Windows Phone 8 hardware arrives. Have you contacted LG about a faulty LG Optimus 7? Let us know your experiences in the comments.

Source: Plaffo

Rich Edmonds
Senior Editor, PC Build

Rich Edmonds was formerly a Senior Editor of PC hardware at Windows Central, covering everything related to PC components and NAS. He's been involved in technology for more than a decade and knows a thing or two about the magic inside a PC chassis. You can follow him on Twitter at @RichEdmonds.