Review: HTC Fuze on AT&T

We've given you a video and photo gallery of the Fuze, the time has come for the full review!

The Fuze has the feel and specs of a 'next gen' WinMo device. So while it joins the latest and greatest generation of smartphones, the devil is, as always, in the details. While we at WMExperts had worked ourself up into a lather during the run-up to the release of the Fuze's predecessor, the AT&T Tilt, the actual experience of the Tilt ended up disappointing us. Will it be the same with the Fuze? Read on.

The New Generation of Windows Mobile

Along with the Sprint Touch Diamond and the Sprint Touch Pro, the Fuze on AT&T represents the latest generation of Windows Mobile smartphones. With it, WinMo devices on AT&T graduate into a 'next gen' world that truly feels like late 2008. These devices (we could also add other upcoming devices like the Omnia, the Xperia X1, and a few others) truly feel competitive against other smartphones like the BlackBerry Bold, the iPhone, and the G1. While I do believe that was the case before, of course, the higher resolution, smaller size, and full feature set of these devices makes it an easier case to make.

What makes the Fuze 'next gen?' It's a mix of a few things: A slick, modern UI in TouchFlo 3D, a screen that finally gets beyond QVGA with 640x480 resolution, a smaller, compact size, more capacious memory, a default browser that isn't flat-out embarrassing, and a processor that able to keep up with it all. While all of these increases can fairly be called evolutionary instead of revolutionary, they do add up to a qualitative change.

(In other words, for those of you that have been wondering, I've found the device that will be Windows Mobile's entrant in the Smartphone Round Robin.)

Specs

Although I've made the argument that Specs only tell half the story for any Windows Mobile device, it's still important to list them out and talk about whether or not they 'make the grade.' A 'necessary but not sufficient' description of a device. Let's go through them, then.

Processor: Qualcomm MSM7201A, 528MHz. The MSM7201A has become the go-to processor for many of the latest Windows Mobile devices (especially those made by HTC). While there have been questions of “GPS Lag” with the chipset, overall it's a very powerful and very snappy proc. I find that it has a decent good mix of power and battery life (especially on the Treo Pro), and the Fuze is no exception (more on the battery life below).

Memory: ROM: 512MB, RAM 288MB (corrected!).

I am tempted to say that the real reason for the occasional slowdown is the large amount of resources taken up by TouchFlo 3D. After a soft reset, running only SEVEN Beta in the backround, I get the following free memory:

  • Without TouchFlo 3D: Total 200.99, In use: 60.52, Free: 140.47
  • With TouchFlo 3D: Total 200.99, In use: 71.52, Free 129.45

In other words, although TouchFlo 3D takes up quite a lot of RAM, the fact that the Fuze has a large amount of RAM set aside for Program Memory really helps mitigate that.

The Fuze definitely performs a bit more snappily when I turn off TouchFlo 3D than it does with it on, but I'd be hard pressed to say it's more than, say, 10% faster. Screen rotation time in both cases ranges from well nearly instantaneous to up to 2 seconds in extreme situations.

In truth, the Fuze better than any other Windows Mobile slider device I've ever used. I was hoping it would be stupendously fast, instead it's 'just' very fast with the occasional freeze that's difficult to assign exactly to a particular program. I would add that TouchFlo 3D doesn't suffer from any of the pauses or slowdowns that I've seen on the original GSM Touch Diamond. In other words: once I brought my expectations down to earth, the Fuze met and surpassed them, performance-wise.

Display: 640x480 resolution, 2.8“, flush touchscreen. The display on the Fuze is great. It makes all other Windows Mobile devices with QVGA or even 320x320 resolution feel cramped and small by comparison. The screen is bright, the colors vivid, and the dpi is pretty much off the charts. Windows Mobile was meant to be viewed at this resolution (or higher!).

Radios: GSM/EDGE: 850, 900, 1800, 1900. HSPA/UMTS/3G: 850, 1900, 2100. You'll get your 3G on in the US just fine, and reception, I should add, is just fine -- no complaints here. The Fuze also features Bluetooth 2.0 + EDR, and WiFi 802.11b and g.

GPS: The Fuze features full A-GPS, meaning it can get extra information from AT&T's cell towers for a faster fix on satellite locations -- this in addition to the standard GPS location app found on many Windows Mobile devices. In my testing I was able to get a GPS fix in under a minute several times in Google Maps. Note that I didn't have to mess around with any GPS settings in order to make that happen -- GPS is fully unlocked out of the box.

Some other specs: there's an accelerometer that works in Opera and Photos by default and that there's a light sensor to auto-adjust brightness. I wasn't able to test the TV-out functionality, unfortunately, but it is there. Not there: the FM Radio capability, though I've read elsewhere that it may be possible to enable it with a simple cab download.

Hardware

Build Quality

The words that come to mind as I hold the Fuze: Solid, Compact, Dense, Tank, Small, Thick, and again Dense. The Fuze is very well built, with nary a creak or wiggle to be found. The slider, as with previous HTC devices, is spring-assisted, though it doesn't pop out with quite the same spring as other devices. Still, it's solid and satisfying. The screen and front-facing buttons are all flush and overall the Fuze exudes a feel of professionalism and power.

Dimensions: 2” x 4“ x .73” by my eyeballed ruler measurements. I want to spill some ink pixels here complaining about the thickness of the device, but honestly I'm having a difficult time working myself up to it. Yes, the Fuze feels thicker than a 'next gen' Windows Mobile Smarpthone perhaps ought to, but overall the device feels smaller than you might expect. I've said it over and over on this blog, but let me say it again: the other dimensions more than make up for the fact that they didn't manage to radically reduce the thickness compared to the Tilt.

The reduced height helps, as does the fact that we have a flush touchscreen, as also does the fact that the device angles in slightly in the rear. More than anything else, however, the Fuze's reduced width makes the device feel compact. Remember, we're looking at the exact same height and width and the shockingly small GSM Touch Diamond and Sprint Touch Diamond. So yes, while the thickness isn't great, I have no complaints about the overall size.

Around the Device, Buttons

On the front of the device we have, as I mentioned, the flush touchscreen that reaches just far enough to the edges to feel like it's not wasting space, but not all the way to the edge. We have an indicator light next to the speaker and at bottom, the now-familiar Home, Back/OK, Send and End Keys surrounding the 5-day/zoom-wheel. I still find that I occasionally miss have some difficulty hitting the left/right buttons next to the other buttons. The 5-way also lights up in a very elegant way for notifications. There are no physical buttons associated with the soft buttons.

On the left side we have our volume buttons and also the PTT button, which I quickly assigned to the Start Menu (An aside, for all my previous griping about the Start Menu, I find it essential on a device that uses TouchFlo 3D). Update: It looks like the ability to assign the PTT button to something other than PTT has be stripped from the final ROM. However, you can assign a long-press of the Send key to the Start Menu (it goes to Voice Command by default). One notable bit here is that these buttons are on the front of the slider, not on the main body. This makes these buttons particularly difficult to hit when the slider is open.

On the bottom we have the microphone, a reset button, and HTC's ExtUSB port. There is no 3.5mm headset jack and despite the fact that the Fuze ships with a muli-adapter that works with both 3.5 and 2.5mm headset jacks, I can't forgive the lack of 3.5mm jacks on smartphones anymore.

The rightside is empty of all buttons, though you'll find the stylus on the bottom-right. It's a solid metal stylus of a decent length and as with other Diamond-family devices, it's magnetic and turns on the smartphone when you pull it out. It also sticks conveniently to the side via the same magnet if you temporarily want to set it there as you interact with the device.

The top has your power button and that's about it. In what may be a disappointment to some, the microSD card is underneath the battery cover -- though of course you don't need to remove the battery to access it. The Fuze handles my 8gig microSDHC with no issues and I expect larger sizes won't be a problem, either.

The rear is faceted, as with the Touch Diamond, and it is also glossy (read: fingerprint magnet). There's a small hole for the speaker to kick out sounds here -- the speaker is decent enough but not at all loud compared to the gold standard for Windows Mobile speakers (the Q9h). You'll also find the excellent 3.2 megapixel camera (more on that below) and a LED light as well. Lastly, there's a tiny hole on the bottom through which you can thread a lanyard.

Overall, while I am sympathetic to people who prefer the aesthetics of a device that has fewer buttons, I'm not that sympathetic. Windows Mobile is a powerful OS that works better when there are plenty of buttons. The lack of a camera button especially grates. Given that you can't even remap the PTT button (thanks a lot, AT&T), long-time WinMo users will find themselves changing some their habits for this device.

Keyboard

The keyboard on the Fuze is pretty darn good -- the keys aren't mushy at all. HTC has decided to pack quite a lot into this space -- a 5 x 12 grid of 57 keys compared to the Tilt's 41 keys (including the soft buttons on the Tilt). This does mean that the overall surface area of each key is quite a bit smaller than most slider-lovers will be used to. However it's still quite a bit easier to type on (with two hands) than any front-facing QWERTY device. You'll find that you're using the tips of your thumbs rather than the flats of your thumbs, but it takes almost no time at all to get used to.

There are two controversial aspects to the keyboard that I suppose I should address. The first is that there are no soft-buttons, but honestly that top row abuts the front of the device so closely I'd find any attempt to fit them in there annoying. The second and perhaps more troublesome trade-off is that the Fuze, unlike the Sprint Touch Pro or the European Touch Pro, does not have a dedicated number row. Instead you'll be using key-combos with the Fn key. The tradeoff here is that you get common punctuation marks across the top and also dedicated Caps, Start, and OK keys. Those last three make the tradeoff completely worth it, in my opinion. I don't have any real complaints about the key layout.

There are also dedicated shortcut keys for calendar, contacts, email, and web; also Fn+ shortcuts for SMS, IM, AT&T's Music directory, AT&T's Video service, the Wireless manager, and switching between T9 and ABC modes. In all, these shortcuts more than make up for my earlier complaint about the lack of external buttons. I do wish that these shortcuts were re-mappable, but I suspect that it won't be long until the necessary registry edits for that are uncovered.

We get indicator lights for Caps and Fn, too.

Screen

I already enthused about the 640x480 touchscreen above, but I'll add a few more notes. We have a plastic screen here, but it doesn't exhibit a lot of give like other flush-plastic screens I've used. The backlight defaults to auto-adjust and I see no reason to mess with it -- the brightness level seemed to be 'just right' in all the situations I've used it in.

It's not just flush, but the screen itself is closer to that flush surface than on other devices like the Treo Pro or the Samsung Epix, whose screens appear to be inset quite a bit deeper inside the device. In practice there's no real functional difference, but qualitatively it looks much better. The screen is also nicely responsive to taps, though it's not perfect. HTC has done a remarkable job here, to be honest, as the screen 'gets' whether I'm trying to scroll, tap, or highlight text 95% of the time.

I cannot wait for Windows Mobile to graduate to capactive touch screens, because I think HTC has brought resistive touch screens pretty much as far as they can go at this point.

Camera

I am very pleasantly surprised with the camera on the Fuze. Although the interface is fairly basic and responsiveness isn't lightning-quick, the pictures themselves are very good. The fact that you can rest your finger on the center of the 5-way pad to autofocus and then press in to take a shot is elegant and intuitive. I have had some lag here and there, but not enough to drive me crazy.

Dim fluorescent lighting (yes, that's a charity check in the corner that SPE recently gave away :D )

Near total darkness with Flash

Near total darkness without Flash

The images themselves are much better than most other smartphone cameras I've used on Windows Mobile devices -- both in good and low light. The addition of a LED lamp for flash seems cheesy, sure, but darned if that LED doesn't do a great job providing relatively diffuse light for shots that flat out wouldn't work with other WinMo phones. Here are a couple shots with the camera in low-light and in total darkness with the flash -- they're not great, of course, but both shots on the Treo Pro would have results in completely black 'pictures.'

I'll put it another way: best camera since the Q9h.

Battery Life

I've only had the Fuze for a few days now so I can't say this with 100% confidence, but here goes: the Fuze's 1340mAh battery just barely powerful enough to last through a day of medium to heavy usage. While the device certainly seems to last on standby without significant issues, I've found that as I use the device it drains rather quickly and overall I don't have much confidence that I could get two full days of light to medium usage.

If you're a power user who intends on using the Fuze for a lot of media, GPS, or a very significant amount of web browsing, I recommend you look into a spare battery right away.

On the bright side, the battery does appear to charge up very quickly -- from near dead to near full in well under an hour (and maybe faster -- I wasn't watching closely enough each time I charged it. ;) ).

Software

TouchFlo 3D

TouchFlo 3D on the Fuze performs admirably -- very quick and snappy. The tabs that are included are pretty standard ones: Home, Contacts, Email, Messaging, AT&T, Internet, Music, Weather, Programs, Camera/Photos, and Settings. The tabs are not editable, but as I mentioned in my initial video review it is nice that AT&T's proprietary applications are nestled within their own TouchFlo 3D tab instead of taking over the entire interface.

In any case, as I said, the animations are quick, dragging your finger across the 'dock' is quick and it's very easy to hit the TouchFlo tab you're aiming for.

When the keyboard is open, you're met with a simple set of large shortcuts to commonly used applications. Although I appreciate the list and find it relatively useful, it is a little jarring to lose TouchFlo 3D's full functionality when opened. It's a habit of mine with sliders to just pop them open when I want to use them -- a habit I needed to break a little bit with the Fuze.

While we're on the subject of the home screen, I'll note that of course we have HTC's memory manager in full effect.

Music Player

The TouchFlo 3D / Music Player app on the Fuze is a big step up from the default Windows Media Player. Before that sounds like damning with faint praise, though, I'll say that the Music player is good in its own right. ;) You can scan through your artists, albums, and playlists quickly and easily.

The Music player is also fully A2DP and AVRCP compatible -- meaning it will not only play via Bluetooth but you can also control the player via the controls on your Stereo Bluetooth Headset.

On Screen Keyboard

If you're looking for one-handed use, the Fuze does offer the full compliment of HTC soft-keyboard, including full QWERTY and their “Compact QWERTY” sure-type-esque keyboard. In my use I found that the Compact QWERTY was the best -- it's much easier to target those keys with your thumb than the full version. I especially found it was difficult to hit the keys on the very edge of the Full QWERTY keyboard, I often hit 's' when I wanted to hit 'a.'

AT&T Programs

AT&T has included several of their custom apps, including:

  • AT&T GPS (aka TeleNav)
  • AT&T Mobile Backup (New to me!), but I didn't try this out due to the monthly charge
  • Links to AT&T Services like their Cellular Video Service, Music store, Music ID app, online store for ringtones and such, etc.
  • Push To Talk
  • IM, based on OZ Messenger
  • Proxy Manager

Other Included Apps (and What's Missing)

Of course, Office Mobile is here, as are some other popular Windows Mobile applications like:

  • Internet Sharing (Hooray!)
  • Adobe Reader LE
  • Bluetooth Explorer
  • a Java Virtual Machine (Esmertec Jbed)
  • Jetcet Print, QuickGPS
  • Remote Desktop (Hooray x2!)
  • Sprite Backup (Hooray x3!)
  • Streaming Media for Video
  • Zip for unzipping
  • the Teeter game
  • A whole gamut of trial-ware like MobiTV, Ms. Pac Man, etc.
  • WikiMobile
  • Worldcard Mobile Business Card Scanner
  • Download links for Xpress Mail and BlackBerry Messenger

What's missing? Well, Windows Live for one, although you can download that separately. That download, however, won't include MSN Messenger -- you'll have to use the built-in IM client for that. The biggest thing that's missing, sadly, is HTC's excellent YouTube application. My guess is AT&T wasn't keen on having their Cellular Video offering shown up by it. Major Bummer. Update: In the comments, NotATreoFan notes that the YouTube app is sitting happily in the \Windows\ Directory. Sure enough, there is it and works perfectly! Just throw a shortcut into your Start Menu and you're good to go!

Other than the missing YouTube app, however, there's really not a lot to complain about. Although there is a lot of AT&T trialware/crapware to wade through, there are also a ton of great gems and otherwise really useful stuff that they could have just as easily excised.

Opera Browser

The default browser on the Fuze is Opera Mobile 9.5. Internet Explorer is also included and actually isn't half-bad with the extra pixels on the Fuze. Still, most will prefer to use Opera because it performs quite admirably on the Fuze. It's clearly been optimized for the device -- pages seem to render much faster on the Fuze than they do with the Opera Mobile 9.5 Beta on my Treo Pro.

You can use the zoom wheel to zoom in or just double-tap on a section. When you zoom in, the text automatically wraps to fit the width of the zoom area. The only knock I have against the browser is that they've set the limit for the number of tabs you can have open at any time to 3 (there is a registry edit to change this).

Ok, one other knock -- the default to launch Opera from TouchFlo 3D is actually a shortcut to the standard AT&T homepage instead of simply launching the browser.

Call Quality and Bluetooth

Both reception and call quality on the Fuze are excellent -- I've had nary a dropped call and no complaints on either end. If you can't tell by the fact that it took me this long to get to call quality, I'm not a heavy phone user. I will note that the speaker could be a little louder when used as a speakerphone, but it's not a dealbreaker for me.

Bluetooth also seems to be very good -- I am especially glad to see that HTC didn't mess around with the standard Windows Mobile 6.1 feature that automatically guesses common pairing codes. I paired up my set of Jabra BT3030s in mere seconds.

Bluetooth range is nothing short of spectacular. I left my Fuze sitting on my desk and walked away to see how far I could get before I heard a stutter in my music. I'm 6'2“ and I got a full 30 steps away and on the other side of a fire door before I started hearing some blips in sound. I'm admittedly not a heavy bluetooth user, but the Fuze has the best range I've even experienced.

Conclusion

The Fuze is a powerful and polished Windows Mobile smartphone. If you don't mind needing two hands to type and you're on AT&T, the only reason I see not to upgrade is if you're holding out for the Xperia X1. Even compared against the X1, however, the Fuze more than holds its own. The high resolution screen, decent performance, small form factor, and included software mean that it really does deserve the 'next gen' moniker I gave it at the beginning of the review.

My quibbles: Battery life is only barely adequate, I wish there was a 3.5mm headset jack, I did experience occasional lag, and I do think that there's still too much UI dissonance between Windows Mobile and TouchFlo 3D. Experienced Windows Mobile users know how to get around all of those issues, though, and if that's you, then the Fuze just may be in your future.

Now, if only I weren't such a stickler for one-handed use!

Swipe to scroll horizontally
Ratings (out of 5)Build Quality: 5Speed and Responsiveness: 4.5Screen: 5Keyboard: 5Battery Life: 3Overall: ProsCompact size, despite thicknessGreat screenGood suite of built-in software3G, WiFi, GPS, BluetoothMuch faster and more responsive than the TiltConsBattery good for a full day at bestDissonance between TouchFlo 3D and Windows Mobile UI

(Thanks to Tom for the RAM correction!)

Dieter Bohn
76 Comments
  • It should be noted that the HTC YouTube application is not missing from the Fuze, AT&T just removed the shortcut from the Start Menu. If you browse to the \Windows\ directory, you will find YouTube.exe, and just tap to launch.
  • Try SkyFire. Displays YouTube content natively in the page.
  • i love your round robin revewies they help me with what phone im am going to buy next thanks so much
  • NotATreoFan is right! Updating the review!
  • So glad to have found YouTube! Is there a way to map it to the start menu so I don't have to dig around in the File Explorer everytime?
  • copy the you tube EXE by pressing and holding the file with your stylus, go to the start menu program and paste
  • Can you list what accesories are included? Seems each carrier adds and subtracts from the usual list. Desk/cradle charger? Case? This phone will be mine.. oh yes.. it will be mine..
  • Good review. I think your last statement sums things up nicely, at least from my point of view. I've grown very fond of the Treo Pro but the Fuze/Touch Pro has kept hold of my interest.
    I have no doubt that the Fuze is a quality device but my hesitation is with design. Every WM device I've owned is designed for one handed operation. I just don't know how comfortable I'de be with the slide out keyboard.
    Anyone in a similar boat? Can someone go from one handed (WM device) operation to a sliding keyboard without the need for therapy?
  • @tadevinney - Sadly, I'm just not sure. Since I purchased it off craigslist, my box didn't include what I expect will be in the final retail version.
  • A great review. I am sorry to hear that the PTT button cannot be remapped to something useful, such as the Start Menu. Is there -- or more likely, do you know anyone who is about to release -- a custom ROM for the AT&T Fuze that will re-enable that?
    And where can I find the cab file to re-enable the FM radio?
  • Great review. I've been waiting on a good WM Touch device. Time to upgrade the BJ. Can you add and maybe respond these questions below.
    1. Voice Command. Is voice command the latest Microsoft version for WM6.1
    2. GPS with other apps. The GPS is unlocked and works well with other (i.e. Live Search)
    3. LIVE integration.
    4. Post another video
    5. WM6.5. Will HTC & AT&T support WM6.5 upgrade on this device?
    Great Review!
  • I really like everything about it, except the keyboard. I can't believe they got rid of the ctrl key, and the tab key. I can live without the number row across the top, but I was really looking forward to having a hardware ctrl key, and I use the tab button all the time on my Tilt. I hope there will be a way to remap those AT&T keys to something else.
  • Great review. I'm currently a Blackberry user, thinking about the switch to WinMo. Ideally, I think the Xperia X1 looks like a better fit for a new WinMo user, but who knows when I can get it. So for you WinMo experts, I'm good with desktop Windows, how challenging is the transition for a BB user (we need that new round robin)? Is this the right phone? Both this and the Bold are $299 at ATT (too much in both cases). How does the Sprint version compare? I may wait to see the pricing on the BB Storm, as these carriers really need to get the contract price down to $200, especially when I can get a Curve or Q9h for under $100.
  • Well the PTT button was locked on the AT&T TILT also when it first came out. There are a few different ways to hack/unlock it, and even a Cab I found on XDA where someone wrapped it all up into a single small install. The same technique may free up the button on the Fuze.
    Have you made use of all the "key press" shortcuts? Long_PTT.lnk, Long_end.lnk, Long_send.lnk, Short_PTT.lnk, Long_power.lnk, Short_Power.lnk
    So you can completely disable TouchFlo and simply use the native WinMo Today screen? Is that a hack or simply a software setting? I notice you provided memory stats for both senarios.
  • You don't need a new ROM to be able to remap a simple button. Google AEButtons and download it.
  • Who is talkng ROMs? I am talking about a 1.7kb CAB you install in 5 seconds that enables the built in functionality in WM to remap the button.
    AEbutton is a good product but it is yet something else that needs to be constantly running, eating up resources, and monitoring button presses. If you are looking for minimal installation look up: OEM_Assign_PPT_Button.cab on XDA.
  • "Who is talking about ROMs?"
    Um, "Username:" was talking about ROMs. If you actually looked at the comments you'd find this:
    "I am sorry to hear that the PTT button cannot be remapped to something useful, such as the Start Menu. Is there -- or more likely, do you know anyone who is about to release -- a custom ROM for the AT&T Fuze that will re-enable that?"
    So there you go. Someone asking about a ROM so they can map the PTT button.
    By the way, I use AEButtons for much more than mapping the PTT button on my Tilt. It's an indispensible program on my Tilt, and it's why the lack of buttons on the Fuze is a dealbreaker for me.
  • Nice review. Thanks. I suppose there is no real reason to wait for the Experia........... With a 3 inch screen it wont be much of an improvement over the Fuze's 2.8 inch screen.
  • Would you recommend a screen protector for the FUZE?
  • Can you list what accesories are included? Seems each carrier adds and subtracts from the usual list. Desk/cradle charger? Case? This phone will be mine.. oh yes.. it will be mine..
    You get an extra stylus, sync cord and charger as well as the customary CD and Quick Start Guides.
  • What are the music and video formats that are supported? I hope ogg is supported. Is video flicker free?
  • You get an extra stylus, sync cord and charger as well as the customary CD and Quick Start Guides.
    Also I got a screen protector and multi port adapter to adapt as 2.5 jack, 3.5 jack to the proprietary mini usb. The adapter also has a port to piggyback a sync/charge minu USB so you can syc/charge while plugged into audio.
    Just going from the 1 second of memory; i'm not looking at the adapter right now.
    Hey CopperTop,,,,,,,, did you get a wired headset? I cant find mine. I dont know if I lost it or if there wasnt one in the box. The battery life demands a wired headset for music! I dont want to carry the adapter around and a bluetooth stereo headset would kill the battery in a few hours!
    It would be unreal if HTC didnt see fit to include one :mad: :thumbsdn:
  • Who is talkng ROMs? I am talking about a 1.7kb CAB you install in 5 seconds that enables the built in functionality in WM to remap the button.
    AEbutton is a good product but it is yet something else that needs to be constantly running, eating up resources, and monitoring button presses. If you are looking for minimal installation look up: OEM_Assign_PPT_Button.cab on XDA.
    I know that cab works on the Kaiser but I dont think it works on the Fuze. If I'm wrong, no biggie. There is a way to remap PTT but its no piece of cake right now http://forum.xda-developers.com/showthread.php?t=439499
  • Here is the fix that allowed me to remap my PTT http://forum.xda-developers.com/showthread.php?t=445498
  • I sure hope theres a way to get rid the ATT Crap ware like with the tilt plz say yes.
  • [COLOR="Navy">See thread on TreoCentral about the Fuze. Someone was able to hard reset and get rid of it, but you need to read what he wrote yourself because he gave specific directions.[/COLOR]
  • I sure hope theres a way to get rid the ATT Crap ware like with the tilt plz say yes.
    When a xda hacker posts a USA rom that will be the best way and until then you could go about it this way http://forum.xda-developers.com/showthread.php?p=2910133
    If you want a cooked ROM now you could select a rom already posted and then install a carrier specific cab or manually enter the carrier settings.
  • I'm really disappointed about the physical buttons being stripped from htc's newer phones. Along with putting the power button on top (my forefinger is on the right side of the phone, guys), this makes many one-handed operations into two-handed ones. Maybe the Mogul could have done with one or two fewer buttons, but this is extreme.
    Take one step ahead, two steps backwards, htc, in spite of the beautiful screens and numeric qwerty row.
  • I don't know how I feel about this.
    It's looking pretty good most of the comments don't seem to positive.
    I think I wanna try it for myself first.
    Maybe a certain contest could help me with that?
  • I don't know how I feel about this.
    It's looking pretty good most of the comments don't seem to positive.
    I think I wanna try it for myself first.
    Maybe a certain contest could help me with that?
    So far my only issue with the fuze is that the "COOL" looking 5way dpad is hard to use and GPS connections are rare. I have tried everything under the sun to get GPS to work well and like many other users I've had very little luck.
  • Awesome Review, This phone looks very impressive. I wouldn't mind having one of these
  • That is one great looking phone!
    Great review. :)
  • Im in my last few days with the Fuze. So far I think its a keeper. I got the GPS to work well with a NotATreoFan ROM and GPSTest http://handheld.softpedia.com/get/GPS/GPS-Test-34335.shtml
    My only apprehension is that if the Omnia comes out shortly I may regret keeping the Fuze. The 3.2 inch display is tempting,,,,,, but QVGA,,,,, thats no good.
  • Is it better than the Blackjack?
  • Is it better than the Blackjack?
    That's a difficult one.
    On paper, I'd have to say yes but if you aren't comfortable with WM Pro, then you could argue that the BJII is better. If you like a front facing key board, then again the BJII gets the nod.
    However, looking at both under a neutral light, the Fuze is a better device. You have more flexibility with the dual keyboards, more memory, a faster processor, touch screen, wifi, larger screen, 3G capability, smaller foot print (even though thicker) and the ability to install custom ROM, patches, plugs, and hacks to further the flexibility of the Fuze.
    I've used the BJII and found it to be a wonderful phone. I wish the keyboard was a little larger but I got used to it. If you are thinking of upgrading to the Fuze from the BJII it will be a step up (maybe two or three) but if the BJII fits your needs and tastes better, you could do alot worse.
  • Does anybody know the maximum file size for a ringtone? I currently have a Pantech Matrix and the maximum file size I can set as a ringtone is 200-300 KB. It's very cumbersome to have to trim a full MP3 if I want it to be a ringtone. It would be nice to be able to set any MP3 file as a ringtone. Can someone who has a Fuze please discover this answer for me?
  • Found the answer here.
    http://www.htcwiki.com/page/HTC+Fuze+Good+to+Know%27s?t=anon
    And it does:
    "The Fuze has a file size limit for ringtones as specified by AT&T; the limit is 600k (although I have seen this will files in the 500k range). Any audio file larger than that will not be available for selection under Sounds & Notifications. To use your file as a ringtone, locate the file using File Explorer, tap and hold on the file name and select "Set as ringtone" from the pop-up menu."
    Looks like this has become a common occurrence with many newer phones. Does anybody know of a hack that can let you edit that setting?
  • That's weird
    I have my ringtone set as a 10mb mp3 file and it plays perfectly
  • Just bought a new HTC Fuze, and am frustrated with a couple of features or the lack thereof....maybe you guys can make some suggestions. This phone seemed to have everything I wanted...a sexy OS, push technology, windows mobile, and a full keyboard. However the xpressmail client is very quircky compared with verizon's wireless sync client, and I have the following issues:
    1.) Only new, unread emails are pushed to the device. As soon as I read them I am no longer able to view them on the phone. This is extremely unsatisfactory as I need to be able to view a week's worth of old emails in order to make this feature useful to me. I have seen no setting that allows me to keep all my old emails in my xpressmail folder.
    2.) contacts do not automatically get downloaded to my phone from my outlook on my desktop. in order to view xpressmail contacts i have to go into a seperate application and search for a particular contact. is this a joke? it makes the xpressmail syncing completely useless.
    3.) xpressmail sync'd calendar appointments get downloaded to a seperate calendar instead of the phone's main calendar program - again worthless.
    there must be a fix for these problems, right? at&t could not expect serious smartphone users to keep this phone with these glitches, could they?
  • I believe the mail/ contact/ calendar issues you identify are issues with the xpress mail client, not the Fuze. I use xpress mail on my TILT -currently looking at the Fuze as a replacement ;) and have found it best to use activesync for contacts and calendar, and only push emails with xpressmail. My xpress mail account does retain the most recent 25 emails read or un-read (more or less can be selected via xpress mail setup). I trust that xpress mail on the Fuze works the same. Watch out, deleting the emails from your express mail inbox will cause them to be deleted from your pc email account too.
  • That is a beautiful piece of hardware! One I would love to call my own. Looking forward to getting first-hand use soon.
  • The HTC Fuze is an awesome phone! I really like the way it feels in my hand. It is the perfect size. The camera is also really nice. It takes some good pictures. The keyboard is a little cramped, but you get used to it. When I first got it, I was overwhelmed, but thankfully I found the forum www.HTCFuze.org and they were able to help me over the learning curve.
  • Had the FUZE for about 4 weeks now. Mostly happy with it. My major complaint is that I'm overseas right now, ATT told me they couldn't shut off my data service (which is very expensive outside of the US) and though I turned it off manually on the phone, it would turn itself back on even though I was connected to the hotel's wifi. Had to call ATT again, told them I wasn't paying for the data sent since it should have gone through via wifi and all of the sudden they found a way to turn off my data service until I get back to the states.
    Imagine that. The good news is that I've found the 3G network in Norway, Sweden, Finland and Denmark so far. No 3G in Prague that I've found. Never a problem with reception, in fact, it's much better than the international phone my company gave me. Speaker could be louder. The alarm program frankly sucks and for those of us who are road warriors, a good phone alarm is a must. I've heard complaints about the battery, but I've used Opera for 3 hours with only one tick taken off the battery meter. Haven't done much to the OS, though I did go into the registry and turn off the PTT button for now until I have time to get around to re-map it. I don't like that the ATT makes the installed IM programs go through the data service, but beejive gets around that. Other than that, being able to tether is a huge benefit. It saves me from having to pay for a separate data service for my laptop. So far so good. It's not perfect but so far I'm fairly impressed. I'm very happy I got the FUZE rather than getting the BJII.
  • I've had mine for about two weeks now. I am finally use to the Dpad, and actually am loving it more than the Tilt at this point. The only thing I still have against the phone is the lack of a true camera button. Otherwise, a good rom from XDA and everything works quite well... Battery life is on par with the tilt, and RDP works WONDERFULLY on a VGA screen
  • The note about not being able to save emails is disconcerting. Why would emails just disappear after reading them. On my BBPearl, they sit there till I hit the delete button. Anyone with the same problem?
  • Given the extremely checkered history between HTC phones and Microsoft Voice Command, epecially regarding bluetooth, I really need to know if the voice command features work on this particular HTC phone. I especially need to know if the phone will announce the NAME of the caller through a bluetooth headset. That is, when there's an incoming call from a phone number in my address book, I want the phone to announce the NAME associated with that number through the bluetooth headset. This is a feature I absolutely must have. Does it work?
  • I think this is a great handheld, it has a strong processor, GPS, WiFi and 3G, beautiful VGA screen, it's loaded with HTC's additions, one of them, of course, is the TouchFlo 3D shell, and it has a built-in QWERTY keyboard. However, it has a lot of issues.
    Many of them can be solved using tweaks and freeware apps. Here's a short guide I wrote about it: http://mobilespoon.blogspot.com/2009/01/10-tips-for-true-happiness-with-...
  • Is there a way of increasing font size of the text other then from setting> text size it still seems alittle small when reading a text message?
  • The phone is great once you remove all of the AT&T bloat. Its very fast and responsive with tweaks and freeware apps. Also can unlock for tethering without paying the exta $
  • How do you unlock the fuze for free tethering?
  • I got my Fuze last Saturday, and everyday since then it suprises me... I just love it. The best phone ever!
  • Just bought a fuze and I'm anxiously awaiting shipment. It was hard to pass up a WM6.1 phone with all the great features. I've never owned a Smartphone before but I do own a Dell Axim X51V, although I unfortunately never get the full features out of the PDA since I can't stand carrying it around with me everywhere. Getting the smartphone will solve that problem and I will actually be able to use one the way it was meant to be used. Now, if only amazon shipped on the weekends....
    I hangout at http://www.HTCFuze.org see ya there.
  • ok this has got to be the best utilization of winmo out of the box i have ever seen!!! i rescently had the moto q9h and am in fact posting this with my phone:] i did have a question though, i would like to be able to the use the compact qwerty keyboard everytime i open the onscreen keyboard . the only problem is when i go to input under settings and change the function it immediatly changes bak to full qwerty instead of the conpact qwerty. if anyone has imput on this i will very greatly appreciate it ! thanks
  • Thank you so much for this review, this was definitely the most useful review that I have read for this phone.
    It reaffirmed my decision to buy the Fuze.
    I am undoubtedly coming back to this website for other reviews and info. Thanks a lot!
  • The review missed a couple of drawbacks to this phone. 1. Screen blanks out immediately on phone calls, making it virtually impossible to check e-mail (how many voicemail systems give you time to turn the screen back on between EACH number to be entered?). "Tech support" gives me the usual excuse for bad design: "that's not a flaw, that's a feature."
    2. Using "TouchFlo," the "today" screen cannot be edited. Period. So if you have no use for "Call History" and would like to substitute some other item, tough. If you disable "TouchFlo," the list of available items to put on the "today" screen is missing a lot of items that would be useful, particularly without "TouchFlo." Example: an icon for Opera or the GPS. There is an "options" button that is NEVER live, but would have been the logical place to put the option to add other screen items.
    3. "TouchFlo" takes a while to load, so you don't have quick access to the phone. But, of course, since you will have to stop, put everything down so you can work 2-handed, and punch in lots of commands just to check your voice mail, perhaps an additional wait for the screen to even finish loading isn't so bad. OTOH, if you actually want a BUSINESS phone, get a Blackberry.
  • I agree on the first one. The screen blanking on a call is the phone's biggest problem. It just kills the phone's usability on auto answer phone systems. Has anyone found a way to stop this?
  • First, I am not very techy and really needed a phone that can stand up to being pocketed in a hurry, used in the dark and put under my pillow at night. I liked the "idea" of being to use Wi-Fi when I am away from home so when my trusty Moto V551 wore out I upgraded to the Fuze. This device is so busy trying to be a laptop it makes a pretty sorry phone. I agree with lu that the blanking "feature" makes checking and manipulating voice mail pretty damn aggravating. What good is a phone that you can't use to get voicemail? This device seems solid enough but does not like pockets and is slippery as an eel. The alarm clock function is extremely limited. My first experience with the alarm, that really is not much of an alarm, (there is no snooze function and no way to download custom sound files to alarm) was pretty frustrating and forget putting this thing under your pillow. You never know which app will be running when you turn the screen on. Anybody know if there is a screen lock function? Thanks for the tips for turning off the PTT button. I have answered no to "Do you wish to initialize PTT?" at least a hundred times in the first 24hrs. After my first day and night with a Fuze I really appreciate my PHONE. Call me simple but I already want my Moto back.
  • The display models at AT&T stores for the Fuze are pretty slow, and make the phone seem very sluggish, yet I hear the phone is pretty fast in terms of loading its own applications. Touchflo3d also wasn't as quick nor as responsive as I've heard as well. Out of the box, is the Fuze generally sluggish, or was there just problems with the display models? Also, way too many people I know are suggesting the iPhone over the Fuze, including the store workers themselves, and a big issue seems to be Windows Mobile. What would be the pro's and con's of Winmo for a Winmo noobie? For those that own both the iPhone and the Fuze, what do you like and dislike about each phone? share your views with me at http://www.HTCFuze.org see ya
  • Does youtube work good on the fuze?
  • I just purchased the Fuze a week ago. I found an icon for the FM radio but now it seems to be gone. Does the fuze have the free FM radio like the HTC Pro or Diamond? Or do I have to get the satellite the company appears to be pushing in order to hear the radio?
  • is it slow when you change to the keyboard?
    and does the wallpaper and everything turn sideways?
    is it still touch when you flip out the keyboard?
  • it sounds like a grate phone it looks nice i hope i can win it i need a phone like that
  • how do you put a song on alert tone for at&t's HTC Fuze??
  • I got a LG Vu (CU920), and I am thinking of buying a HTC fuze or a samsung eternity or just keep my Vu. I really like the fuze but it's expensive. My friend has an eternity and its a okay phone. The Vu is really fun but it's getting a bit old. Can anybody help me???
  • I like the Fuze but not happy that Blackberry Connect does not work yet. Thinking about going back to BB.
  • i love this phone im thinking of getting it. i love the features the touch flo, the qwerty keyboard, the weather graphics, and i love the stylus and how it gos so well with the phone, i love how its like a mini laptop in ur pocket i love it. lots of people say it has bugs and its a horrible phone the thing is they just dont know how to use it nothing is perfect and nothing is the way you want it to be. but i think the fuze is the perfect phone and it has everything i would expect in a smartphone btw i think its way better then the iphone...
  • please i want you to unlocked my HTC FUZE phone i bought from u to used in Ghana
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  • here's the htc fuse
  • I've had a Fuze for almost a year now and it's my favorite phone. As a pc tech I've gone through many handsets. I have 2 on standby for when this one craps out. Turn off TouchFlo and build your Today screen to fit your needs. I've used Skype with decent results through 3G and Wifi. Fring is awesome just uses too much battery for me. Google Voice mobile website does great on Opera. I use my google voice # to filter and get free calls all day.
    http://www.google.com/voice/m WMwifirouter, Ageye G-Alarm, Google Mobile App, GSPlayer(streaming shoutcast), ROM 5.11.502.2 WWE, TomTom mobile 7
  • This phone is a solid piece of technology. The possibilities are endless what you can do. Requires only a few days to get used to. Ideal for professional and personal use. Love it!
  • I really need to know if the voice command features work on this particular HTC phone. I especially need to know if the phone will announce the NAME of the caller through a bluetooth headset.
  • Just bought a new HTC Fuze, and am frustrated with a couple of features or the lack thereof....maybe you guys can make some suggestions. This phone seemed to have everything I wanted...a sexy OS, push technology, windows mobile, and a full keyboard. However the xpressmail client is very quircky compared with verizon's wireless sync client, and I have the following issues: 1.) Only new, unread emails are pushed to the device. As soon as I read them I am no longer able to view them on the phone. This is extremely unsatisfactory as I need to be able to view a week's worth of old emails in order to make this feature useful to me. I have seen no setting that allows me to keep all my old emails in my xpressmail folder. 2.) contacts do not automatically get downloaded to my phone from my outlook on my desktop. in order to view xpressmail contacts i have to go into a seperate application and search for a particular contact. is this a joke? it makes the xpressmail syncing completely useless. 3.) xpressmail sync'd calendar appointments get downloaded to a seperate calendar instead of the phone's main calendar program - again worthless. scrub m65 there must be a fix for these problems, right? at&t could not expect serious smartphone users to keep this phone with these glitches, could they?