One demographic that has been left on the sidelines of the mobile technology revolution is the hard-of-hearing customers.
Sprint today announced the availability of their WebCapTel system which allows said customers to use two phones: one for speaking and hearing, the second (a WM device e.g. Diamond, 800w, Mogul, etc.) to read text captions of the conversation.
Before a call, customers simply log onto the www.sprintcaptel.com website via Mobile Internet Explorer and read a transcript of what the other party is saying in real-time (or pretty close to it). The service is also free.
Pretty cool use of WM, we have to say! Though the name WebCapTel sound like something a government bureaucrat would come up with.
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