The company behind the NexDock lapdock accessory is reporting that it has found the reason why some of the first units that shipped had issues with powering up when they were not connected to an AC cord. The plan is now to begin shipments of the remaining units next week and to complete them by mid-September.


NexDock allows Windows 10 Mobile phones to work like PCs when connected to the accessory, via its Continuum feature. The first shipments of the device began earlier this month, but the decision was made to delay the rest of the NexDocks until the power issue could be found. In updates on its Indiegogo page, the company has revealed that the reason for the power issues:

As it turns out, some of the PCBA's have defective resistor and capacitor, which cause the problem when certain devices are connected to NexDocks. We are currently working with the ODM on a few alternatives to come up with the most efficient way to rectify the situation.

In the latest update on the page today, it looks like the rest of the NexDock units have passed inspection:

Finally, all NexDocks, including the ones that were put on hold, have been inspected in Shenzhen. They are now ready to be shipped to our freight forwarder in Hong Kong for international distribution. Sorting, labeling shipment addresses, etc. of more than 2000 units for 60 different countries will obviously take some time.

You should start receiving your emails with tracking numbers beginning the middle of next week and during the following 15 days. We believe that everyone should receive their unit(s) by the 3rd week of September.

Thanks to Hans for the tip!