Maybe it's because they don't have to waste any resources on, oh, 3G data, but T-Mobile has, for the 5th year in a row, had the best customer services amongst the US carriers. That's why I let Mike Overbo talk me into them despite their tragic lack of UMTS, HSDPA, etc.

T-Mobile held onto the top spot and ranked highest among the five largest U.S. wireless network operators by creating a positive experience among customers who contact the carrier for service or assistance.

Read: T-Mobile Ranks Highest in Customer Service. Again. - 1/25/2007 10:12:00 AM - Wireless Week - CA6410100