UserVoice is a great piece of online software. Companies like Microsoft and indie developers leverage the UserVoice platform for direct consumer feedback. We’ve seen the team behind Nokia MixRadio use UserVoice to solicit ideas to improve the app for users. Microsoft even maintains a Windows Phone page where users can suggest and vote on features they’d like to see. Back in September there was a strong community push for the Windows Phone team to keep Cortana as the name for the upcoming digital voice assistant.
If you’re an independent developer you might not have as many customers as Nokia and Microsoft, but you still find UserVoice to be an effective platform to gain customer feedback on your apps. Using UserVoice to power feedback and improve your apps? Then you’ll want Voices Admin for Windows Phone.
Voices Admin is a new Windows Phone app for those who in administrative position on UserVoice. Which means basically Windows Phone and Windows 8 developers. It’s a great way to manage and stay in the loop with feedback from users.
Here’s what you can do with Voices Admin on Windows Phone:
- Account overview
- Manage suggestions (read, modify, add, search, delete)
- Manage support tickets (read, search, add on user behalf, messages, and respond to messages)
- Articles/knowledge base (read, topics, add, search, delete)
- Live tile and toast notifications about new interactions with your UserVoice account
Not only do you get access to UserVoice with Voices Admin for Windows Phone, but the developer has created a UserVoice library for Windows Phone. The developer, Marco Siccardi (@msicc), made a small helper library that will allow Windows Phone developers to integrate core UserVoice features into their existing applications. Want to learn more about incorporating UserVoice into your apps to get your users to leave feedback? Head to Marco’s blog post for the info. Or hit him up on Twitter.
We recommend checking out the new Voice Admin app if you’re a developer, website owner or anyone else using UserVoice as a support platform. The app has a three day trial that offers full functionality so you can check it out. After that it’ll cost you $1.49 to buy, but is currently available for an introductory price of just $0.99.
Download Voices Admin from the Windows Phone Store.