CBS All Access appears to be getting the ax on Windows phones

What you need to know

  • CBS says it's dropping support for its CBS All Access app on "Windows 10 tablets" in a new support article.
  • However, it appears that CBS may be conflating tablets with Windows 10 Mobile.
  • The support article says that subscribers will still be able to watch on "Windows 10 Desktop" and Xbox One, along with other supported devices.

It appears CBS is dropping support for its CBS All Access app on Windows phones, but the situation is a little confusing to say the least.

As spotted on Reddit by user kenspencerbrown, an article on CBS's All Access Help Center details the end of support for "Windows 10 tablet" because "Microsoft is discontinuing production of this device." However, the article goes on to explain that users can continue streaming on Windows 10 desktop, Xbox One, and other supported devices.

From the support article:

We are ending support of the CBS app on Windows 10 tablet, since Microsoft is discontinuing production of this device, and we can no longer provide important updates to the app to protect you from potential security risks. But it's easy to keep streaming on Windows 10 desktop or any of our other supported devices, including Xbox One.

It's unclear from CBS's wording, but it appears the company has conflated "Windows 10 tablet" with Windows phones. Microsoft is set to end support for Windows 10 Mobile at the end of 2019, which could be what CBS is referring to when it says Microsoft is "discontinuing production of this device." With Windows 10 Mobile's sunset on the horizon, that seems like the most obvious conclusion, but it will remain unclear until or if CBS updates its support article.

If you're a CBS All Access subscriber, you can still get your hands on the app for Xbox One and Windows 10 at the Microsoft Store.

Thanks to NiveaGeForce for the tip!

See at Microsoft

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