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Force Mango update early through Zune software and avoid frostbite

Sure, Mango has started rolling out today, but only 10% of eligible customers are actually scheduled to receive the update on day one. The entire process may take up to four weeks. That’s practically a month. I don’t know about you, but my go-go lifestyle doesn’t allow for that kind of waiting.

Thankfully there is a solution. No, I don’t mean to bury yourself under the snow and ask a friend to thaw you out after four weeks are up. That could totally backfire! Instead, why not trick Zune into giving you the update right away? The process has worked our staff and many of our readers, even European ones.

Find out how after the break.

Before we begin, keep in mind that a total of three updates must be installed on the path to Mango: 7392, 7403, and 7720, which is Mango itself. The process will take a while. Some people may already have 7392, in which case things will move a bit faster. I also recommend removing any music and unessential apps from the phone beforehand, as that can significantly cut down on the time it takes to backup and restore the phone's data.

Steps to force a Mango update on phones for which Mango has started rolling out:

  1. Connect your Windows Phone to a PC and launch the Zune software
  2. Click on Phone > Settings > Update. Allow the software to tell you whether an update is available. If so, skip this guide. If not continue to the next step.
  3. Time to force the update. Click another button (any of the options above or below the word Update). Then click the Update button again, and this time disconnect your computer from the internet after 1-2 seconds. Do this by pulling out the Ethernet cable, disabling Wi-Fi, etc. If it says your phone is already up to date, you didn't disconnect quickly enough and need to try this step again.
  4. Wait 30 seconds or so and Zune should display a notification that an update is available. This is 7392, the first Mango pre-update.
  5. Now reconnect to the internet and continue with the update process through the Zune software.
  6. After 7392 is fully installed, you may receive a notification that another update is available. If so, install it now. If not, proceed to the next step.
  7. If the second update isn't popping up on its own, repeat steps 3-5, causing the 7403 update to appear.
  8. Install 7403, brave reader. Speeding right along, isn't it? ;)
  9. Mango time! At this point, Zune should automatically start installing the last update, 7720, aka Mango. If it doesn't happen automatically, force it like we did in previous steps.
  10. This last step is very important! Celebrate your phone’s new found Mango status by purchasing a mango smoothie at your nearest Smoothie King, Jamba Juice, Baskin Robbins, or similar establishment.

That’s it! Let us know how this works out for you.

Want to discuss your new Mango-fied phone even more? Need help? Head over into our forums where there is endless, enlightening and informing discussion going right this minute. Join the biggest Windows Phone community around!

Thanks to reader Paul Gomez for the tip!

Paul Acevedo is the Games Editor at Windows Central. A lifelong gamer, he has written about videogames for over 15 years and reviewed over 350 games for our site. Follow him on Twitter @PaulRAcevedo. Don’t hate. Appreciate!

627 Comments
  • Love Ya :)) it realy works
  • Indeed. Updating as we speak...er, type!Go Paul Gomez (BTW, how in the heck did anyone figure this out!?!?)
  • To those forcing the update with a Samsung Omnia 7: are you sure the Samsung specific updates are installed ? It's supposed to install firmware version 2424.11.8.5.
  • I'm bathing in Mango on my omnia 7 but firmware states 0222.11.8.5. Orange UK
  • Yep it works for me in the UK HTC HD7 on O2.
  • Yes. Got my juicy Mango Update. Telus Mobility Canada, HTC Surround!
  • For people who can't get it to work. Do this. After going to Phone > Settings in zune software do the following.1. Press on update and start counting the no. of seconds till "Your phone is up to date" message appears.Suppose it takes 13 secs for example.2. Click on any link above or below update in sidebar and click update again. Disconnect net just 2 secs before the no. of secs it takes to get the "Your phone is up to date" message. Like in the above example if it takes 13 secs , you should disconnect net at say 11th second.In my case it took me around 21 secs to get "Your phone is up to date". So when i clicked on update for the second time I disconnected the net on the 18th second and VOILA!Have fun guys! Updating now! :)
  • Thank you! This description helped me to update! :-)
  • Works awesome!!!!I did exactly how u said it. and For the second time when i disconnected i just left it off for like 40 sec and then i got new msg to update and i plugged it back it and its done. I am installing my final update as we speak. Its a big update so it will take a while!! :))Good luck everyone!!!!
  • hey there,
    please spare sometime and help me. I have an htc 7 trophy that am trying to update but all in vain. when I connect to zune software via my laptop, it searches for updates, gets them, then I start installing them, all the steps continue swiftly but when its almost done and restarting the phone, it gives me error 80070070, which implies I don't have ebough space on my phone or computer, yet the phone is empty and my laptop has over 100GB, what could the problem be, I will be glad if u help me solve this problem, thanx 
     
  • Updating to Mango as well. Telus Mobility, HTC Surround. Works like a charm.
  • I finally got it to work on my HTC Surround. The key for me was something I read on another site. "Completely shut the Zune software down before step 3 (check task manager...Zune likes to linger after the window is closed)". In your task manager, under processes click "image name" to get the process list in alphabetical order. Find all the Zune related processes. Click each one to end the process. Once this is completed, open the software again. Once I did that and voila' Mango update was ready to install. ***Be sure to enable your wireless connection and connect to the internet before clicking the "install now" button!!!*****
  • Tried this trick with the NODO update a few years back, but it never worked. Went to try this, and it worked first time! Sweetness.HTC Mozart - Teltra Australia
  • Thumbs up in Germany, on a LG e900. It took a couple of tries, but finally zune found the major update 7720 on it own. Great work! Thx!
  • It doesn't seem to work for my Focus flash...... I've tried a bunch of times trying to hit the "sweet" spot and no timing works... might be that I have W8 running on my laptop idk. any advice?
  • I just may head out for a mango smoothie in celebration...especially since this update seems like its taking years to install. i guess 500 new features take their sweet time making their magical journey onto my htc trophy.
  • i keep getting "cant check for upfates right now"
  • That means you are disconnecting your internet to soon. You have to disconnect in the sweet spot, after its checked the phones model for update, but before it can see if your IEMI is elligeable. Try leaving it in a bit longer. On my wife's desktop it was a count to "two-one thousand" on an aging laptop I had lying around it took a 3 count (wasn't sure if this would work on WP Connector for Mac and we have two HD7s).
  • it's not working on my focus 1.3. Maybe I am doing something wrong. Is there a video with instructions?
  • for those curious...mango is now officially working on my htc trophy! and MAN it feels slick! even the animations when scrolling through the alphabetical app list look awesome! good luck everyone!
  • yes it works on the Verizon HTC trophy but i do have to tell you it was hard at first. Once i did all the update i lost DATA connection. Only Data could not sent mms or get on the internet, but after a few days of fooling around with the update and calling Verizon (without any help from them) i found that the HTC App call Connective help or something like that was the problem. So if you have this app installed, uninstall it first before the update and forget about it after you finished. If you have installed mango and having this problem then restore your phone back to its original state and uninstall it and begin with the update...... JUST FYI for all you Verizon Wireless HTC Trophy owners. By the thanks WPcentral for early update. MANGO rocks now if only we could get a quaility built phone like iPhone then i would move over.... this is my wifes phone by the way...
  • Woah! That worked!!! I'm installing it right now! Thanks for the tip!!Edit: Samsung Focus v1.3 is now on Mango!!! Thanks a TON to WPCentral and Paul Gomez! You guys rock!!!
  • installing mine on htc arrive right now
  • Fail. Doesnt work. How can it know what the update is without internet connection? Tmobile HD7
  • you disconnect the network, have zune check for update, when it say there is an update available, then enable your network again.
  • Still a nope. I disconnected the ethernet, even disabled the entire connection. Nope it says my phone is up to date because it cant find an update.
  • same here
  • I couldn't get this trick to work either. I eventually rebooted my machine and then it worked.Might have had something to do with my Verizon Trophy installing the 3982 (or whatever) update earlier this morning. Not sure why this update wasn't available BEFORE. In any case, rebooting my machine after going through the 3982 update did the trick
  • I have an Arrive and I had to reboot too before it would work. Installing now tho!!Wow you guys are amazing!
  • I don't know how my Zune software knew there was an update without the internet either, but this I do know: It worked.
  • This trick was available for NODO update. I believe someone stated the "disconnect" from internet trick is to actually prevent Zune from checking MS/Carrier for allowance. i.e. The initial update check already identified the update - but didn't show it to you. The second update check Zune knows its there but cant check rules until its too late. Thats why its called a trick. Yey.
  • How did it know?It's the Zune, man. The Zune abides.
  • You have to disconnect the internet connection between 1-2 seconds after you click on Update... not before, and it may take several times. What happens is that the software first checks to see what the latest version is and then checks to see if you're one of the lucky few (10%) to be authorized to receive it. If it can't find a "no go" at this stage, the software will return the "An update is available for your phone", at which time, reconnect the internet connection and continue with the update.
  • im updating now hd7 t mobile 6 time was the charm.. i had the 7392 update since july
  • same trick i had to do for the nodo update.
  • cant wait to finally get it
  • Yes, it does work, but Zune says that I can update my phone to a strange OS versione (7.0.4307 or something like that). Is it safe?
  • mine did that as well. it installs that and then does a second installation to get you to 7720. in fact, my verizon htc trophy had to install 7392 first as well because it apparently never installed the numerous times i connected it after i bought it...
  • Yes, that is a pre-Mango update. From there you springboard to 7720.
  • Quick question - does this trick also install all the other manufacturer-specific updates? Or are those packaged within the Mango install?Edit: Figured out that it does install manufacturer specific updates, too!
  • Nope, doesn't work for me either.. Sad :/Edit: Aah.. might be because I'm not from the states and use an Omnia 7..
  • I'm from India ! Just updated my Omnia 7 !!Keep trying !!
  • Absolutely NOT u.s only. Just updated my gf's Danish Omnia 7.Keep trying :)
  • Well, it didn't work for me either. I live in the US (Iowa) on the Sprint network with the HTC Arrive. Tried restarting my computer and phone as well. Did immediate disconnect from internet after selecting update as well as waiting 1-2 seconds. Even selected update after disconnecting, it just says my phone is already up to date. :(
  • It took me a lot of work. Make sure you try on Windows, and keep trying, I have the Arrive and it's updating. It is easier to have a laptop where you can tap a wife off button because you really have to do it in one or two seconds after the update check. Good luck!!
  • I also have the Arrive and I'm updating it right now. This is what I did: *click update and count the seconds that it takes to check if any update is available (EX 7secs) *click update again and disconnect the internet 2 secs before the time you counted (5secs) *connect the internet and install mango
  • I have just updated my UK Orange Omnia 7...immense! It does work but it took me a good few attempts to get the timing right on switching off my wifi...
  • do we get all the updates (firmware and mango) ? and like the chevron tool does this method stray us away from the official updates in the future?
  • Yes, I'm updating mine now and Zune says that it installs all previous updates if you didn't install them.
  • Works, downloading as we speak. Thanks very much!
  • lol just as i report i got a solution :D
  • its working but takes an eternity
  • Is this legit? as in do we get all the updates (firmware and mango) ? For example those samsung specific updates that comes with mango?
  • Yes, it does install the Samsung specific updates.
  • Didn't work for me. :(
  • LG - Telus in Canada btw.
  • Excellent. Telus. Nice to know I am not alone on the network. I have a HTC Surround. Gonna try to update after work.
  • I've the same phone with Telus and it worked fine for me. When you disconnect the internet don't do it immediately, take a good second or two like WhippedKream said.
  • Hey man, that's weird, it's working for me and I have an LG Optimus 7 with Telus as well, right now im doing the update after 7392, it jsut took awhile because I had to disconnect at a certain time, I don't know if it's the same for you but try it out! Don't do it too soon, nor too late, be like right in between and it should work :)
  • AWESOME SAUCE! IT'S WORKIIIING! I'm a Sprint HTC Arrive owner, and was kinda disappointed when I saw that other Arrive owners were receiving their updates and I wasn't. I started checking for updates, and then immediately disabled my laptop's wi-fi. Seconds later, I was finally being told I had an update!As soon as it's done, I'm heading out to Jamba Juice for a nice Mango smoothie! Thanks for the tip Paul Gomez, you're a life saver!
  • I am having a mango extravaganza today. Had a mango smoothie from Jamba Juice this morning, then had frozen yogurt with chopped mango, a mango beverage for lunch, and for dinner am thinking of a mango margarita/martini and mango sushi :-)
  • Worked for me! Thanks!
  • Does anyone notice that update is for the 7392 update...not the 7790 Mango update? Someone failed to notice that.
  • That is just because apparently you don't have 7392 yet. It has to go in order. When you get to the end you'll get mango.
  • Yeah, bit concerned about the version 7.0.4307
  • it seems to install this first and then 7720. no worries. just takes longer.
  • ok so i got the notice. the version available is 7.0.7403.0. I thought mango is at minimum 7.0.7720.0. TMO HD7 here. What versions are you guys getting??
  • just let it do its thing...its getting there....
  • It will install Mango after it installs that version
  • Have a TMO HD7 also, currently on step 7 of 9. Build 7.10.7720.68
  • This trick was the same with the NoDo update! And it works again! :D. Thank you soooo much for this, will be testing it right away and reporting.
  • Updating right now! First the 7403, them goes Mango live :). Again, thank you sooo much. To all of you, enjoy the pretty much anticipated Mango! :D
  • It is making a back up. updating right now!
  • Not working for HTC HD7 in the UK :(
  • This worked for me on AT&T Samsung Focus!
  • I just read the comment and tried it, and YaY! I am updating to MANGO. Finally! Been coming here for weeks to read up on any Mango bites and crumps, but here it is. I have the whole Mango. thanks
  • This worked for me on my HTC Surround.
  • im on the surround too, and i've been waiting all day to get home from work to do this. Too a couple of tries but it finally worked. Thankss sooo much.
  • Interesting. I just plugged in the phone and got Mango straight off the bat. Guess I'm lucky.What is interesting though is my phone did it the opposite of what I was expecting. I got mango first (was a little hesitant to put that on before "friends and family") and THEN I got a beta clean up update.
  • I did not need the shortcut process. I connected through Zune and selected updates and am now updating as I type this.I have a Samsung Focus v. 1.3 through AT&T
  • Is this legit? as in do we get all the updates (firmware and mango) ? For example those samsung specific updates that comes with mango?
  • Yes, it does install the Samsung specific updates. I'm installing 7720 right now (via this trick), and the description talks about Windows Phone 7.5, and at the very end it says "Samsung update for Windows Phone".Edit: Here's the screenshot - http://i.imgur.com/RG5nO.png
  • Oookay! thank you!! imma do it now too
  • I just would like to confirm, that the same happens to HTC. I have Mango (7720) for a while and now, when I checked the updates I was offered "HTC update for Windows Phone". I'm in the middle of the update, but I do hope there is the ability to connect to a hidden wifi :)
  • working for me, 17% into step 7 of 10, HTC Surround with Telus
  • sameeeeeee
  • Did not work for me. T-Mobile Dell Venue Pro.
  • Still not working. Maybe related - when I open Zune or connect the phone with Zune open, I get "Connection Error: We can't create a connection from your phone to the internet. You can still sync content between your computer and your phone. [ OK ]"Anyone else get that? I pretty much always get that, at least here at work.
  • http://support.microsoft.com/kb/2468384OK - ran the FixIt tool, which fixed the Windows Phone driver. Currently installing 7.0.7403.0!It is, however, considering this a "Guest" phone and saying that Music, Pictures and Video will not be backed up, so a restore would lose those items. (I already have them sync'ed so I'm not terribly concerned.)
  • I got that message the first time I tried on the TMO DVP and after several attempts I am now installing step 7 of 7720 yayy!!!
  • Well for those of you on a custom rom like myself (DFT's rtm 7720) this doesn't work. I had to quickly revert back to dft's older 7714 build. connected my device to zune and bam! updating to legit mango goodness.
  • Ok EDIT 2: You guys F***ING ROCKS!! It's ALIVE!!!
  • hi!someone know if in mexico works?saludos!! ( greetings!!)
  • no creo yo creo que mas alrato para ustedes en mexico
  • Si funciona en México, lo acabo de probar, haz el truco de arriba y si te sale pues chido... :) Yo tengo un HTC HD7 de T-Mobile y estoy actualizando :)
  • I have a Telcel LG Optimus 7 and the forced update procedure works fine. I'm updating my phone as I write this.Si funciona, Saludos!
  • Does this work if you have 7712 installed?
  • I have 7714 and it worked
  • almost done
  • worked just fine on a verizon HTC Trophy.. Thanks.
  • I love you guys!!
  • It works! :D Updating now :DHTC 7 Mozart - Orange Uk
  • Did you have the unresponsive lockscreen issue before you updated? If so, has the Mango update fixed it?
  • This worked great!! First time I checked for an update Zune told me it had the latest version... Then I checked again and immediately hit my WiFi switch and KABLAM!! UPDATE AVAILABLE!Thanks WP CENTRAL!USING HTC SURROUND on AT&T
  • works on mexico!!!!xoxoxoxoxoxo
  • almost there imma die from da suspence
  • Update: my phone actually told me there was an update before the pc did. Updating now to 7403 then i guess 7790 when it comes up.
  • I, too, had to install 7403. Once it's done, it will automatically pick up 7720 and install it (it did that for me at least!). Good luck!
  • Thanks. Have fun picking mangos. This backup is taking forever. Will we lose save games on xbox live games like Plants vs Zomnies. I got it beat and dont want to lose my game.
  • No, you shouldn't lose any save data if it backed up correctly.
  • so it went out evreywere in da world today i guess
  • Heck yeah, I remember you guys figuring out something like this for NODO, and mine is updating now. you guys rock so much. 7.0.7403.
  • Is it working for anyone who has T-Mobile? I can't get it to work.Edit: I finally got it to work! You guys rock!!!
  • ...................................
  • Just to clarify, you're saying go to Settings > Phone > Update?There is no "Check for Update" button. After you get "Your phone is up to date." you can click OK or Cancel, but that takes you back to the Zune home, with the black background. So you still can't click "Check for Update" because that's not a real button.
  • click another button, the re-click check for update then disconect
  • Yeah that had me confused too haha. But it works like a charm once you get it! :):)
  • Correct. When you go to Settings > Phone > Update and it begins to look is when you DC yourself for about 30 secs until it shows an update available.
  • it worked thank you!on my omnia 7
  • works!!!7.0.7403.0funciona en mexico!!!works on mexico!!!
  • Hey! Como te contacto? :)
  • On top of seeing my girlfriend, getting a new book by my favorite author, having some amazing sushi for lunch, and putting good work on my college application, I got my personal biggest update for anything this year thanks to you guys. Thank you so, so much; the trick worked like a charm, and it's installing right now. Gonna head out to smoothie king later in celebration! WOOT!
  • I don't understand why this worked... but it did.
  • Just worked for me, updating to Mango right now.
  • It's currently updating on my HTC Arrive from Sprint, thanks Paul, and thanks WPcentral staff!
  • How do i backup my phone before updating this?
  • It backs it up automatically during the update process.
  • Thank you, could live without Ya!!! Doing step 10 on my Samsung Focus rev 1.3!!!I hope it works.Thanks again!!!
  • omg yay!!! this totally works..i had to do it twice but now my att lg quantum is udating as we speak to mango!!! AWESOMNESS!! todays gonna be a great day ^_^
  • http://twitpic.com/6rin6r
  • Just in case anyone else is as dense as me and struggling to get this to work, it's not the "Check Update" in the Zune software tab but the "Update" in the phone tab.(And, yes, it's working for me and my Samsung Focus. Downloading now... *grin*)
  • I just get phone is up to date... :(
  • You have to disconnect your internet connection pretty much immediately after clicking the "Update" link in Zune. Good luck!
  • Dont't worry, it did that to me about 20 times before I finally got it, you have to be very quick :)
  • Ive tried disconnecting right away, Ive tried waiting a second or two and Ive done at least 50 times... I am saddened
  • Doesn't work for me on AT&T Focus 1.3. Tried about 20 times so far.
  • this is what i did straight away after it told me my phone was upto date. Im currently on stage 7 - backing the phone up. HTC HD7 O2 UK
  • I was in the process of installing the leaked Mango ISV Beta version, so when I connected, I finished that process. When it finished installing 7720 ISV Beta, it found and ran "Mango ISV beta Bundle: Cleanup." After than, another update became avaliable, "HTC Update for Windows Phone." What I found different with this update is there are 10 steps instead of 9. I'm istalling as we speak. I tried the above steps to "force update" but I can't say for sure if it worked. I'm on the Telus network in Canada. (I have screen shots if anyone is interested.)
  • That's what I got too for my HD7 on T-Mobile. Is that gonna be all for the Mango update? Or should I expect another update?I tried doing the trick, but as soon as I disconnect my Wi-Fi, the Zune tells me that my phone software is up to date.
  • Worked for me as well after a few tries! Just a tip, don't unplug your network connection as soon as you click on "Update" button, just wait a few seconds and than.
  • WORKS!!!WORKS!!!WORKS!!!WORKS!!!Couldn't be happier!!
  • Does anyone know if this also works for those who have the Beta version of Mango? There were supposedly some cleanup updates to load that enable Beta versions to NOT have to drop back to NoDo.
  • Worked for me. Same trick was used for NODO. Thanks.
  • Updating now without needed to force the software!! I'm stoked!! My Verizon Trophy will be full of Mango goodness soon!!!
  • Worked T-Mobile HD7... Happy Mango day everyone :)