Nokia pulls HERE Drive and Transit apps due to installation issues

By Rich Edmonds
last updated

Nokia has pulled the updates for HERE Drive and Transit due to some issues consumers have been experiencing when attempting to install the latest versions. We covered the releases recently with the new features and pricing for all Windows Phones. What's interesting is Nokia has stated that it will be offering its collection of HERE Windows Phone apps to all smartphones.

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The error displayed on the store is that both apps are no longer published. We'll keep you all updated as to when the apps are once again available to download. Source: Twitter; Thanks to everyone for the tips!

Rich Edmonds
Rich Edmonds
Senior Editor, PC Build

Rich Edmonds was formerly a Senior Editor of PC hardware at Windows Central, covering everything related to PC components and NAS. He's been involved in technology for more than a decade and knows a thing or two about the magic inside a PC chassis. You can follow him on Twitter at @RichEdmonds.

54 Comments
  • please nokia.... *facepalm*
  • Had this issue since this morning around 730am pst time.  Had two notifications to DL update, but couldnt even download.  THen both transit and drive were not in the store. 
     
    Yet i still have the tile count for updates. 
  • Got the same problem
  • I got the update for everything else. Then I uninstalled drive. Then I could not reinstall it. Then I got lost today...
  • I lol'd
  • Hahaha I giggled
  • Oooohhhh.... Poor bamflow ={
  • Snicker
  • Hahahaha...
  • All smart phones or all Windows phones?
  • All smartphones from what I've heard (read around the webs).
  • A tweet from the Nokia twitter account to a user complaining about the update. Seems many users experienced crashes following the update. https://twitter.com/nokia/status/354887580552134656
  • My Nokia drive was crashing as soon as it started after the update on my 620, so i uninstalled then installed again from the store (before it was pulled). Working great now.
  • Why didn't they put the old one back up while they fix the new one?? If I had attempted to upgrade and it failed, I'd want to at least revert back.
  • That's exactly what am thinking
  • They've lost it
  • I'm suspecting it's because MS doesn't allow it... they have lots of restrictions on what you can and can't do.
  • Except MS put back their oldYouTube app. I'm sure if they can do it, Nokia can. 
  • Agreed. Nokia/Microsoft lost at least one potential customer over this. My friend went to AT&T to get a Lumia 820 last night, but he couldn't download HERE Drive+. Turn-by-turn navigation is really important to him, so he went for an iPhone instead. Somewhat petty, I know, but this is what is happening out there as a result of Nokia's mistake...
  • I let you guys know about this at 7:30am PST that's a long turnaround time
  • Please tell me the new one will know where the hell its going!!!
  • Luckily I've never had that issue. Southeast US.
  • I'm in SE US also. Here Drive worked better than Google Nav ever did for me.
  • Yup. I agree 100% without any second thoughts on that.
  • SE US as well, works better than Google and Lexus in car navi.
    I've probably put 3,000+ miles on it, never led me astray.
  • Didn't got any updates yet UAE
  • I had no issues with the update in Texas on my 920.
  • doesn't download on my phone.
  • Funny how things work. I hard reset my L920 (no good reason) and after restart, uninstalled all unnecessary apps, including all Nokia apps that are now Here apps, thinking I would reinstall them, as fresh installs. As I know now, Here Drive was nowhere to be found. I thought maybe because it is still in beta and that is why I cannot find it anymore, but now I see it may be because they pulled it. Does anybody know if the Drive app can be uninstalled and reinstalled, even though it is in Beta?
  • Lol, you can hard reset again if you don't mind that :P
  • You are right. It's not a big deal, other than the spinning gears issue with L920.
  • Yes, you can re-install Drive whenever you like. I do it all the time because I grow tired of there outdated maps...but got to look if something changes.
  • US map was just updated a few weeks ago.
  • Thank you @Nakazul
  • Wow!! I did the exact same thing. I am without the DRIVE app as well now
  • We need traffic
  • Its coming soon.
  • You mean this update doesn't have traffic? What the fuck is the point? Back to CoPilot.
  • According to the program description, traffic is included in this version.
  • That's what I meant by coming soon. I think there was an article about it on here. Seems there was some other new features, but I forget what.
  • Hope to get it worked out soon. Here Drive was my most reliable drive application, and now I don't have it.
  • I got Co-Pilot a few weeks back. They give a 2 week full out trial and its not half bad. I eventually bought it because it is that good. Might be worth checking it out in the interim. You might just like it as I did.
  • I got Co-Pilot a few weeks back. They give a 2 week full out trial and its not half bad. I eventually bought it because it is that good. Might be worth checking it out in the interim. You might just like it as I did.
  • Co-Pilot is easy superior Drive. You could argue that you pay for them but there app is so cheap its like its a pro tool for free.
  • I disagree.
  • Lols I didnt uninstalled the old one and it still working like charm in remote north east india
  • Yah mine def crashed after the update on my Lumia 920
  • Hi everyone, this is Pino from the HERE team at Nokia. We have found the bug, fixed it and we are testing now the new build. All the apps will be available for download again anytime soon.
    For those who asked, yes, we thought about all the possible solutions, including republishing the old version. But the one we opted for is the best compromise.
    Thanks for your patience.
  • Thanks for the update PINO.
  • Thanks Pino
  • Can we install the xap from the website manually by copying it over to the file system?
  • I'm not lucky, I've reset my Lumia 920, had fun with gears for 1 day, then I found that I can't download here drive !! Hope it will available soon
  • Yes receiving the error: 80320011 here
    At least the old one is working nice, but not let me update at all.
    Hope they fix this soon
     
  • This is so lame....