Verizon set to add new $20 charge to smartphone upgrades [Update]

Update: In a statement to Droid Life, Verizon confirmed the move, saying:

"The upgrade fee helps cover our increased support costs associated with customers switching devices. Customers can pay the charge when they upgrade, bill it to their account or trade in an old device to offset the cost. The fee for upgrading on device payment is still half of the two-year contract upgrade fee."

A supposed Verizon memo, obtained by Apple rumor site MacRumors, outlines the changes.

Verizon reportedly set to add $20 charge to smartphone upgrades

As noted in the memo, Verizon claims that the charge is necessitated by "increasing support costs associated with customers switching their devices." The only groups not seeing the new fee are those on two-year contracts, who already pay one, and those that bring their own devices to the carrier.

Both AT&T and Sprint charge similar activation and upgrade fees, with AT&T charging both for upgrades through its Next program, as well as for when you bring your own device. Sprint's upgrade and activation fees can go as high as $36.

Joseph Keller
Former Contributor

Joseph is a Former Contributor for Windows Central, covering a variety of technology and software.