Service Alert - Windows Phone Store unavailable in some regions

Today is a big day for the Windows Phone team at Microsoft, but a partial outage of the Windows Phone Store is raining down on the parade for some. If you are able to access store, than you are in excellent position, as some users are receiving the generic “unable to reach store” notice - error code 805a01f7.

Microsoft has released an announcement on their Microsoft Support Community website noting that the “Windows Phone Marketplace [is] Unavailable in Some Regions”, and that “customers in some markets may be unable to access the Windows phone Store”.

We are currently unable to confirm all regions being affected, but it seems a majority of reports are originating from users in European and Indian markets. Users in the United States currently appear to be unaffected.

Stay tuned to Windows Phone Central for the latest news on the release of the Windows Phone 8.1 Preview for Developers.

Are you having problems with the Windows Marketplace – what region are you in?

Thanks, jldirks and AnkitDutta7, for the tips!


Reader comments

Service Alert - Windows Phone Store unavailable in some regions



First! To get dissapointed.

Swipe keyboard doesn't support my language
Why the hell just let US people use cortana? Europeans know English language aswell(just sayin)
You have to be a freak to add quiet hours feature to cortana, it's so usefull and now europeans have to wait until 2032 to get it.

Why add games to app lists? Really?
No more MS messenger of any sort integrated? Rooms kinda sucks aswell now
WP8.1 doesn't feel as fluid as WP8 sometimes

Xbox music sucks big bawls, i expected it alteast to have a sync of some sort, but nooooo...
Not a single improvement in office, one of the selling points...
Same with OneNote....
Promised additional wifi settings aren't there
Lots of cool stuff which was supposed to be in WP8.1, got removed(probably keeping for wp8.2 because they have no new ideas)

CAN'T WAIT FOR WP8.2, i hope it will fix all this ridiculous shit


if you know english well, you can still set your phone to english (US) language and Region and enjoy cortana. I did that but returned to german language not 5 minutes later. Voice assistans are too gimmicky for me.

PS: Store confirmed down for Germany. This effects Windows Phone 7.8 as well. Windows 8.1 is unaffected.

It is shown, but it is not complete. You cannot set it as phone language (the interface language), but only for keyboard layout, region format and speech. Even if you set those It is not enough for Cortana. It is not available at first setup (after hard reset) you have to download it (partially as said).

I don't really blame HTC, they just didn't add US English for Europeans. I blame Microsoft. Why the hell must be Cortana region and language locked?! Why couldn't they just make it like Speech Recognition, where you can communicate in English, even though your phone language is different. And aside the fact that US English is not avalible for us, I tried to change my region once, because of a certain app. Guess what. I couldn't make purchases, because the damn credit card didn't work outside my region. In Music app I miss Last Played (or History). But I like the Video app. It's nothing fancy, but at least it finally supports subtitles. And I don't see sense in adding games to app list either.

It's probably because of Bing. They are the ones who's slowing it down. MS needs better integration between different branches.

For a start you shouldn't even have WP8.1! It is for developers, it is not the public release so you shouldn't be complaining. Joe said an updated music app is on the way as well as skype facebook and twitter. Cortana is in beta and she isn't out to the public yet because WP8.1 public release is not put yet either, if they made cortana available instantly to all and it didn't work well then you would alp complain so they are making sure it works well before they give it to you!

You can't set it to US English on HTC and it  isn't a solution.
I don't really care about cortana, i just want to sleep tight with quiet hours feature.

Well, have you guys ever heard about FLIGHTMODE?

You wont get ANY notifications about ANYTHING.
PLUS you save battery
PLUS your brain gets less microwaved when you sleep next to your phone!

Just asked Cortana "is the windows phone store down", and it sent me to this article the first time.

The second time she was like "i'm sorry, i don't have the number for windows phone support" :)

Can you start by saying your language? The swipe keyboard works in Spanish, and 8.1 its fucking flying on a 820
















I agree for fb messenger, they should keep it, huge fan of it, big mistake
+games to app list
+calendar tile should have more events on it

What I'm noticing is a lot of complains for unnecessary things, there are two ways to search for apps which are extremely easy to use.

I also have to add that the xbox hub lags terribly ahahaah
It even lags when you scroll your games list.
And why in the world did they remove the comma in the standard keyboard?
I have to tap on the &123 to make it appear, that's reeeeally annoying :/

Seriously? Hold down the dot-key for 1 sec and you'll have the option at your fingertips ;)

How do we add comma back? I hate holding the dot key for 1 second... EDIT: just go to keyboard settings, haha

Comma key is only not shown permenatly if you have multiple keyboard languages availble. Delete them all apart from the one you use and the ENG button will go and a comma will appear.

The comma actually disappears when you got more keyboard languages. I just removed unnecessary languages and my comma is back! :)

Wow. Calm down man.

Messenger is supported by Skype.

It is not the official Version of WP8.1 and Cortana it's BETA.

Plus you seem to have no idea what you are talking about or how to use your WP. Sad.

Dude this morning is not the official release. Some more things can still come along with the official carrier release. As for the Cortana side of things.. You're probably out of luck for now.

Probably more languages will be supported by word flow in the final version of 8.1. And Cortana probably will be available in more places too with the final version.

Probably because Microsoft is a US based company and also a smaller market for Windows Phone right now. Just be patient and you will get access soon.

bro only US has bing smart search,

so you have to use cortana there,

or change you phone language/region to US

i just checked now mines nt working here in India!! Did you change your region to US for Cortona.. coz i did .. the store works interminently like once in a 100 tries!!

Holland is down (lumia 1520 on 8.1 dev)

cortana working with US region.

hope store is down, not US region workaround for cortana

Snap cortana nu niet, hou het vraagteken infedrukt noet ik wat zeggen maar krijg het startscherm van haar niet? Ativ s.

Down in Bangladesh. 

Any way we'll get alerted when it's working again? Or do we have to just keep trying on our own?

Down in Spain on WP 8.0
I tried it with WP 8.1 device changed to US region and language. I can access but can't download anything. It keeps saying there's an error.

Working perfectly well in India... Already in my phone..... All features are working absolutely perfect....

It would be great if they could send out that Microsoft Comunity notification to all WP8.1 users via the Action Center...