Windows Phone Marketplace down? Error c101abb9 rears its head [Updated]

Marketplace down!

What could be a very temporary glitch, we're seeing the Windows Phone Marketplace erring out for new downloads of apps. Numerous reports have just been sent in to us that users cannot download new apps to their Windows Phone.

Upon trying it ourselves, we repeated the error, listed as c101abb9, numerous times on a few devices.

We're not going to get too worked up about this as Microsoft could be updating some of those backend servers (and Saturday nights are probably lowest in traffic) or maybe it could be something bigger.

Update: Seems to be widespread as it is affecting Xbox 360 and some general LIVE services at the moment. Hotmail is working though.

Update 2: As of about 9:45pm EST, the Marketplace on our phone and others has started to work again

We'll keep an eye out but for now, if you're experiencing the same, you're not alone. Thanks, XboxOmac and Kalet B., for the tips


Reader comments

Windows Phone Marketplace down? Error c101abb9 rears its head [Updated]


Yep, having the problem on my Lumia 900 as well.  Also, if you go to the Windows Marketplace via your PC and click on an app icon, it's saying "App Not Found" for every app in the market (well, at least the three or four that I tried). 
Glad to know it's not just my device, though.  Hopefully they fix it soon.

I was just coming on here to ask about this. I can't get any apps. Everything else seems to work on the phone. Hope they get it fixed soon. 

It looks like there's a problem with your Zune account, or you haven't created one yet. You need a working Zune account to get apps from Marketplace
Thats the error I get from Windowphone.com when trying to download an app. 

as I say this I'm back in xbox.com and windowsphone.com
seems to be working but I have not tried to downoad anything

I was able to get into Marketplace and do a fresh download of IMDB with no trouble just now. Hotmail, Maps, Zune, XBL, Bing Search, and SkyDrive are all working for me. As soon as I post this, I'll get jinxed :-P

Just noticed that Vevo couldn't couldn't to Xbox - must be related. Guess MS must be doing some upgrades / changes in prep for something...

Happened to me last night and a couple times earlier today. Haven't tried recently though. Btw, that lumia looks sweet in white. Too bad I'm on tmo and not eligible for an upgrade yet.

I had no problem. Was able to download auto panorama from phone marketplace & artist info from web marketplace on desktop through WiFi.

They're probably upgrading to be able to handle all the new windows phone owners! Lumia 900 is a hit! Alot of peeps I've talked to are dying to get their hands on one ...bout time, though I've kinda liked windows phone being the best kept secret ;)

I definitely share your sentiment, like sending your kids to college - bitter sweet n you just know it's bound to happen. Lol!

I never experienced any trouble in Canada... Although with all the lumia connectivity problem I wouldn't have noticed...

It's still down for purchasing games or music for me. Can download some stuff, but not those. Also my Xbox live is still only partially working too. Rented a movie through Zune & it said it couldn't download & gave an error code -.-

The severs could be overloaded this weekend especially with the latest Xbox live promotion: everything (streaming) is free for this weekend

I guess I was right... They were preparing for an update - today buying apps via Zune is no longer possible. Could that be the change?

I have problem this my xbox live. I can't even download any games or something from marketplace on windows phone.
Here is icon games not xbox live in my Lumia 800. 
By PC I can't login to xbox live, it shows me error:17173CE6AEC4801
What to do?
I can't do anything...