Windows Phone voice to text services down?

Voice to Text down?

Have you been able to use voice-to-text or voice search with Bing on your Windows Phone?  If you're having problems you are not alone.  We've been getting several tips that readers are having difficulty using these services today.

There's even a discussion going on over at Microsoft Answers on this (with no answers as of yet). We've also got our own forums discussion started by Bjfcm who has been having problems with voice services for some time now.  Based on the comments in both discussions, the problem appears to be more common in Ohio and Pennsylvania markets.

We've polled our staff and so far we aren't experiencing any issues. So what say ye?

If you're having similar issues with voice commands on your Windows Phone, let us know in the comments.

Thanks everyone for tipping us on this!


Reader comments

Windows Phone voice to text services down?


I have had voice-to-text problems for 18 months now!
Oh, yea, now I remember... I live in Sweden! Some people on this planet have no native voice-to-text service at all :-(

Yeah its bad, and not to mention the 50+ other functions we don't have :'(
Local Scout, Music Tag, Zune Music and Tell Me is the once I miss most.

They really need to put this functionality onboard. I don't like being reliant on any cloud services. What if MS one day decides to discontinue this service? My phone's functionality would then be hampered. On the other hand, until MS gets a handle on updates then updating the onboard functionality would be impossible. Sigh...

I believe it's physically impossible to have on your phone with current technology. The storage requirements are vast.

I don't think that's true. I had voice command on my Pocket PC in 2003 which I think had less than 500MB storage. Windows has been able to take dictation since at least 2006 and the whole Vista OS only takes 2 gigs.

Problems here in Nebraska (ATT Titan). Been on Twitter with Windows Phone Support most of the day too getting details back and forth.

Sorry but that sounds like THE MOST inefficient way to EVER solve a problem.  Tell me a solution in 140 characters over 4 different messages?  No thanks.

I have sometimes had better support over twitter for two reasons: The whole discussion is public (anyone can see my question & the company's response), and because there are so many people that do use Twitter for support, the waiting line is almost non-existent.

Had the problem starting Monday evening in the NNJ area on a Samsung Focus.  Restarted my phone...didn't solve the issue.

Today I did the following.

Turned on Wifi and ran speech to text messaging.  Was able to connect to tellme and transcribe my words.
Turned off Wifi and again ran speech to text messaging.  Was able to connect over 3G to tellme and transcribe my words.
Maybe a server address was changed that for some reason is not being pushed out over some 3G connections?

I have been having issues with this over the last few days. I live in the Bay Area and am on a Surround.

I used it several times today and I live in the bay area also. Wonder why it's only affecting some..

No problems here in So Cal on my Focus S.  Just used it 4 times an hour ago to text while I was in my card, hands-free. 

Never had a issue with it. Works fine. Just with the new 8107 update, I cannot do any voice text service while wifi/3g internet is turned off.

I live in NY (20 mins outside of NYC) and have had issues with this since last night around 6:00PM on my AT+T Samsung Focus.

HTC Arrive - TN

I had the issue earlier but i thought it was Sprint just not connecting with my phone data... Tried again now and it's working...

Philly, PA area. I use it all day long for addresses and such. About 25 to 30 times a day. No problems here. Although, as much as I use it, I might be sucking up all the bandwidth. ;-)

Data is off all the time, I've never used speech function at all in over 14 months of ownership lol. Don't even know how...

Ya just hold down the Windows button. Once you've mastered that challenging task, if you have a compatible Bluetooth earpiece you can hold down the button on that.

Yes, working great tonight. Have noticed over the past couple days it immediately tell me that it could not connect. I just assumed it was sprints pathetic data service causing the issue.

After a number of attempts over several days, my wife and I have mostly given up on using the voice recognition services. Sometimes it worked awesome, and other times it didn't work at all even when speaking slowly and annunciating especially clearly. I think we're probably like most users: if it doesn't work reliably, we probably won't rely on it much. Which is too bad because it could be pretty cool...

This is exactly my experience too. It works extremely sporadically. I have a very neutral British accent so it shouldn't be a challenge but unless I'm in a quiet location like home, it rarely works. :-(

I find its pretty good for launching apps, dialing calls, and Bing 'find'. But voice to text not so much, definitely the shorter the better. Hopefully it improves in WP8.

Mine is working, but I have a interesting theory....

With the periodic problems we've been having with Bing search, voice to text, people hub lately,,, Is it possible that MS is testing these current services in connection with WP8? The fact that WP8 supposedly is running on a new Kernel may be making it so that MS has to take these services down in order to do testing periodically for the upcoming OS version. prototype WP8 devices may be what's causing our problems.. Cool!

I have had problems all weekend here in the south Jersey area on my Titan (AT&T) although it seems to have been fixed after lunch today.

Had problems over WiFi with voice search, but it appeared to be related to me switching to OpenDNS and using some blocking here. SE Michigan.

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