Microsoft reveals 40 jobs about to be destroyed by AI — is your career on the list?

SHANGHAI, CHINA - JULY 26: Humanoid robots Qinglong sort goods at the logistics sorting line during the exhibition of 2025 World Artificial Intelligence Conference (WAIC2025) at the Shanghai World Expo Exhibition and Convention Center on July 26, 2025 in Shanghai, China. Under the theme "Global Solidarity in the AI Era," the annual three-day conference, running from Saturday to Monday, has attracted over 800 Chinese and international exhibitors, showcasing more than 3,000 exhibits - a record high, including 40 large language models, 50 AI-powered devices, and 60 intelligent robots, according to the organizer. (Photo by Tian Yuhao/China News Service/VCG via Getty Images)
Robots are taking our jobs in increasing numbers, and it's only going to get worse, according to Microsoft Research. (Image credit: Tian Yuhao/China News Service/VCG via Getty Images)
Recent updates

Update (July 29, 2025): Updated the below with comments about the study from Microsoft senior researcher Kiran Tomlinson.

It's RIP for journalists (🥲), and many other professions, according to Microsoft Research.

In a new paper recently published by Microsoft's research division, a team of data scientists revealed a variety of professions most likely to be impacted by AI based on a variety of factors. The team studied the United States job market specifically, although it stands to reason that, without some form of global regulation, these predictions could apply to virtually any developed or developing nation right now.

Microsoft Senior Researcher Kiran Tomlinson described the study as such, "Our study explores which job categories can productively use AI chatbots. It introduces an AI applicability score that measures the overlap between AI capabilities and job tasks, highlighting where AI might change how work is done, not take away or replace jobs." Tomlinson continued, "Our research shows that AI supports many tasks, particularly those involving research, writing, and communication, but does not indicate it can fully perform any single occupation. As AI adoption accelerates, it's important that we continue to study and better understand its societal and economic impact."

Indeed, the study determines how "applicable" AI is to certain job roles, which in theory could be used to enhance productivity therein, but in practice, will most likely be used to justify reducing team sizes — outsourcing human work to AI models. Microsoft itself is thought to have laid off over 15,000 people this year due to the "application" of AI, and prioritizing its growth over other parts of the business. If AI can make a single individual in a company "more productive," potentially doing the work of two people, it conceivably justifies eliminating roles. So far, there's no evidence that AI has led to job creation in most, if any, of the careers listed below. Much to the contrary, former Microsoft CEO Bill Gates himself has rang alarm bells about how AI will destroy jobs.

Microsoft is at the absolute forefront of artificial intelligence, with its Azure data centers contributing processing power to models like ChatGPT, DALL-E, and Grok. Its Copilot chatbot is baked into Windows, and its business-grade solutions in Microsoft 365 aim to help users save time by offloading more menial tasks.

Increasingly, though, it seems that both current and future AI models will be able to not only offload those menial tasks but also replace entire professions. AI at scale could lead to a variety of unknown consequences that governments and society at large seem ill-prepared for — but perhaps there are opportunities around the corner, too?

In any case, here's the list of 40 jobs most impacted by AI, and the 40 least impacted, according to Microsoft Research.

Swipe to scroll horizontally
Top 40 jobs using AI applications the most

#

Job Title

Employment

1

Interpreters and Translators

51,560

2

Historians

3,040

3

Passenger Attendants

20,190

4

Sales Representatives of Services

1,142,020

5

Writers and Authors

49,450

6

Customer Service Representatives

2,858,710

7

CNC Tool Programmers

28,030

8

Telephone Operators

4,600

9

Ticket Agents and Travel Clerks

119,270

10

Broadcast Announcers and Radio DJs

25,070

11

Brokerage Clerks

48,060

12

Farm and Home Management Educators

8,110

13

Telemarketers

81,580

14

Concierges

41,020

15

Political Scientists

5,580

16

News Analysts, Reporters, Journalists

45,020

17

Mathematicians

2,220

18

Technical Writers

47,970

19

Proofreaders and Copy Markers

5,490

20

Hosts and Hostesses

425,020

21

Editors

95,700

22

Business Teachers, Postsecondary

82,980

23

Public Relations Specialists

275,550

24

Demonstrators and Product Promoters

50,790

25

Advertising Sales Agents

108,100

26

New Accounts Clerks

41,180

27

Statistical Assistants

7,200

28

Counter and Rental Clerks

390,300

29

Data Scientists

192,710

30

Personal Financial Advisors

272,190

31

Archivists

7,150

32

Economics Teachers, Postsecondary

12,210

33

Web Developers

85,350

34

Management Analysts

838,140

35

Geographers

1,460

36

Models

3,090

37

Market Research Analysts

846,370

38

Public Safety Telecommunicators

97,820

39

Switchboard Operators

43,830

40

Library Science Teachers, Postsecondary

4,220

A lot of the jobs in the top 40 revolve entirely around what LLMs like ChatGPT seem to be able to do best. It's all largely impersonal, easily digitizable work that can be reproduced easily by AI. I ranked the table by how the research describes AI applicability, which refers to how often AI was being utilized by individuals in these professions.

I was surprised to see professions like modelling on the list, but it makes sense when you can easily ask ChatGPT or Copilot to generate an image of a "model" doing anything you want with a simple command prompt. It seems Microsoft Research thinks AI will be able to even reproduce my awesome Xbox exclusives in the future too ... damn.

Perhaps I should consider a career in phlebotomy, or become a masseuse?

Swipe to scroll horizontally
Top 40 jobs using AI applications the least

#

Job Title

Employment

1

Dredge Operators

340

2

Bridge and Lock Tenders

3,460

3

Water Treatment Plant and System Op.

120,710

4

Foundry Mold and Coremakers

2,700

5

Rail-Track Laying and Maintenance Equip. Op.

4,010

6

Pile Driver Operators

3,010

7

Floor Sanders and Finishers

4,510

8

Orderlies

48,710

9

Motorboat Operators

2,710

10

Logging Equipment Operators

23,720

11

Paving, Surfacing, and Tamping Equipment Op.

43,080

12

Maids and Housekeeping Cleaners

836,230

13

Roustabouts, Oil and Gas

43,880

14

Roofers

135,140

15

Gas Compressor and Gas Pumping Station Op.

4,400

16

Helpers–Roofers

4,540

17

Tire Builders

20,660

18

Surgical Assistants

18,780

19

Massage Therapists

92,650

20

Ophthalmic Medical Technicians

73,390

21

Industrial Truck and Tractor Operators

778,920

22

Supervisors of Firefighters

81,120

23

Cement Masons and Concrete Finishers

203,560

24

Dishwashers

463,940

25

Machine Feeders and Offbearers

44,500

26

Packaging and Filling Machine Op.

371,600

27

Medical Equipment Preparers

66,790

28

Highway Maintenance Workers

150,860

29

Helpers–Production Workers

181,810

30

Prosthodontists

570

31

Tire Repairers and Changers

101,520

32

Ship Engineers

8,860

33

Automotive Glass Installers and Repairers

16,890

34

Oral and Maxillofacial Surgeons

4,160

35

Plant and System Operators, All Other

15,370

36

Embalmers

3,380

37

Helpers–Painters, Plasterers, ...

7,700

38

Hazardous Materials Removal Workers

49,960

39

Nursing Assistants

1,351,760

40

Phlebotomists

137,080

I ranked these jobs via the score given by Microsoft Research, which scored jobs based on how applicable AI is to their roles.

The jobs least at risk are ones that seem to require a physical human touch, literally in some cases. Jobs like massage therapists, builders, roofers, engineers, and surgeons seem safe from AI today. But it's certainly true that robots are becoming increasingly sophisticated and tactile as well — you'd have to think that it's only a matter of time before humanoid robots, designed by AI itself, could supplant a lot of these roles as well.

It's all getting a bit Matrix-y, isn't it?

The AI upheaval will have massive consequences, for better or worse

Microsoft Copilot isn't as popular as other AI chatbots, but it's decent enough. (Image credit: Getty Images | Cheng Xin)

Artificial Intelligence is going to have massive implications for the world, much like the industrial revolution did back in the 1800s. I often see investors and technologists hand-wave and apply analogies like "cars destroyed the horse and cart industry," but increasingly, we're seeing governments waking up to the absolute carnage this technology could wreak.

With our entire economic system revolving around work, and increasingly white collar work, vast unemployment, the likes of which has never been seen before, could trigger all sorts of social turmoil. Governments certainly seem ill-prepared for the AI worst-case scenario situations, even before you consider artificial general intelligence and self-replicating improvement models that are on the horizon.

AI could turbocharge inequality and wealth disparity, with societies voting for populist candidates who promise a world of change while delivering more of the same. There's only so much bullshit society can take, and AI could be the spark to tip it over the edge.

But what about the benefits? AI could speed up disease and cancer solutions, able to experiment, comprehend, and parse data far faster than huge teams of scientists could manually. Perhaps AI itself comes up with economic solutions to solve the looming unemployment crisis, with some form of distributed universal basic income, touted by some, as freeing humanity from the toils of work in general.

I tend to gravitate towards more cynical expectations about the future — but much like the industrial revolution, it created plenty of turmoil, but it's undeniable how it advanced society as a whole. It created entirely new industries and opportunities and vastly boosted life expectancies globally, owing to things like industrialized agriculture, advances in medicine, and so on.

Will AI create as many jobs as it eliminates, though? Or eliminate the need to work completely? Will we end up as a fusion-powered space-faring species? Or, could we all end up in The Matrix or Terminator?

I guess we won't have to wait too long to find out. What do you think?

Jez Corden
Executive Editor

Jez Corden is the Executive Editor at Windows Central, focusing primarily on all things Xbox and gaming. Jez is known for breaking exclusive news and analysis as relates to the Microsoft ecosystem while being powered by tea. Follow on Twitter (X) and tune in to the XB2 Podcast, all about, you guessed it, Xbox!

You must confirm your public display name before commenting

Please logout and then login again, you will then be prompted to enter your display name.