Here is how to find out if Lumia Cyan is available for your phone

The good news is Microsoft (through the old Nokia mobile) announced today the global availability of the Lumia Cyan update and Windows Phone 8.1. We have been waiting for such a proclamation as it means that officially the 'update season' is starting. Note how we call it a season, because, like previous updates, this is a staggered rollout based on your device, region and carrier (if applicable).

Indeed, heading to the official Lumia Software Update page (opens in new tab), which lists the update by region, device and carrier you can see how everything is "under testing ." Translation? No one is likely to get an update today. Instead, you are going to have to wait as the carriers give the green light to the update. How long it is going to take is not known, though it could be days to weeks.

Here is what you can do in the meantime

  • Keep checking Windows Phone Central – We are posting as many update articles as we can as we get confirmation from users that their update is being pushed. Almost without fail, these updates begin weekdays at 1 PM Eastern Time
  • Use our Tracker page – If you missed the story, you can always use our tracker page. Unlike the Microsoft one, our page is going to tell you which updates are live now
  • Windows Phone 8.1 Tips, Tricks, and How to – Want to learn all that you can about the 8.1 update? Bookmark our topic page that has all our tutorials on the updated OS

Note, if you are using the Preview for Developers, you will get the Lumia Cyan update as it becomes available just like everyone else. You will never have to downgrade the OS or rollback anything. You will simply get the update (OS, if applicable) and new firmware.

Daniel Rubino

Daniel Rubino is the Editor-in-chief of Windows Central, head reviewer, podcast co-host, and analyst. He has been covering Microsoft since 2007 when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, laptops, next-gen computing, and for some reason, watches. Before all this tech stuff, he worked on a Ph.D. in linguistics, watched people sleep (for medical purposes!), and ran the projectors at movie theaters because it was fun.

  • as part of the dev preview, I'm offended MSFT can't push this out themselves. If I can get a new OS without the carrier's say, why can't I get a silly firmware update?
  • Because (1) Firmware needs carrier approval (2) Firmware is very device specific and is not universal, unlike the 8.1 OS Look, carriers control the game. Always have. Apple is the exception and that will always be the case. No one likes it but when you have 4% market share, Microsoft is no position to dictate terms to the carriers on what they will and will not do.
  • ^this. +920
  • 1) OS also needs carrier approval Daniel. You know this. Otherwise google would just push android updates like there is no tomorrow. 2) yes but MSFT now controls all of nokia's hardware so specific or not, at least do their own phones. clearly something is missing here and it is more than just that.
  • Actually, google does have a dev preview for the Nexus devices. They can't push out updates for phones that aren't theirs because, unlike WP, the OS varies from device to device. Sure, it's all Android, but mixing skins with vanilla Android would be a mess.
  • and I'm saying, MSFT does now control the lumia devices. push that.
  • so who is checking mine?, i have an unlocked 920 imported from UK, which means i am not using UK Cariers. My country (All cariers) doesn't do these testings. its one man for himself i.e. they don't care what phone one uses. So again who is holding my update? who checks/test counrty variants, the unlocked ones which do not belong to any carier???????????
  • Well said! No carrier over here in Nigeria too.
  • U have an unlocked phone but you are still going thru a carrier me AT&T. They still hold all the cards you still must wait for the carrier to approve the update. Unlocked phone has nothing to do with the updates. Unless u start ur own carrier we have to deal with this crap.
  • Doesn't make sense. What if i have a lumia that my carrier doesn't carry but they carry a different type. Would i have to just wait till the approve the update overall for lumia? Pr will i never get the update!!!
  • Your carrier is Nokia itself. Find a Nokia Center in your country, let them flash the phone for you free; if you don't want to wait.  
  • If you haven't already, check settings> about and it will say "carrier: ..." (in my case it says Australia because I have a 1520)
    As suggested above, if it's a country rather than a carrier it's likely that Nokia (or I suspect a major carrier) are doing the testing themselves. Check the tracker, see what it says, and contact Nokia if you're really worried. The very few times I've spoken to them they've been nice and responsive, can't imagine it's any different in the UK :)
  • nokia is testing yours. in here -->   find the country where you buy the phone, and look up for the model, see the one with (country variant)? that's yours probably. No carrier.
  • Firmware will sometimes contain radio updates, which affects how the phone interacts with it's respective network. If someone updates their phone and they're left with no service, regardless of whose fault it is, the carriers will be the ones flooded with phone calls and having to explain why everyone's phone is broken. Like it or not, the carrier has a right to keep those types of issues to a minimum.
  • Well said..... should have patience to get the fun..:)
  • Preach my brother
  • and thats exactly why we should stop buying carrier locked phones ;)
  • I wonder who exactly approves the firmware for "country variant", i.e. devices not tied to any carrier in any way.   It can't be the carriers, because the availability of the firmware for the carrier variant rarely, if ever, sync up with the availability for the carrier variant. Besides not all carriers neccessarily sell the phone themselves, and I doubt their approval and testing is needed before firmware release for a phone they don't even sell, even if it might be used on their network. If that was the case, even firmware for carrier variants would have to be approved by the other carriers first since they could potentially be used on their network. No way that is the case.  I guess it might be Microsoft/Nokia, but they sure are taking their sweet time then, because I've seen carrier variants (occationally) being approved before the country variant and carrier variants even needs extra modifications and probably some extra testing for those modifications  (even if it's just some dumbass carrier logo in the boot screen). I remember reading some article about it some time that had some answers, but I can't seem to find it anymore.
  • How can u not be tied to a carrier? Even if it were your government running the cell phones they still have to approve the update. Lets make this clear if you are able to make calls or surf the internet you need a carrier. Having a contract with the carrier has nothing to do with access thru their system. Access thru their system puts your update in their hands. U pay them every month for that access remember.....
  • your contract and sim might be tied to a carrier, but your device is not neccesarrily. You can buy unbranded phones all over the place (at least in germany) and use it on whatever network you want. Your carrier does not have to approve your phone or the update for your phone.   Carriers want to approve the phones and updates for the phones *they sell to you*.
  • How about unlocked phones?
  • good point. I have a 720 unlocked from hong kong and have yet to see Cyan.
  • > Apple is the exception and that will always be the case. Everyone keep in mind that Apple has their own cells and does their own carrier testing and gained the trust of the carriers.  They have little goofs but nothing big enough to have a carrier stop them yet.
  • a carrier without the iphone is basically dead in the water in the US. It is not about trust. It has never been. It is about leverage.
  • That's easily done if you only have one device to look after.
  • Apple is a small company with only one phone and one tablet. C non they are ridiculous compared to Microsoft. Their scenario is simple.
  • And now that MS owns nokia, why can't they include the firmwares in the dev preview, or make a dev preview program for firmwares, in which you would get a generic one until your carrier finally decides to push out the update. it would be a workaround to get the full updates for people with asshole carriers like me
  • You can always flash your phone with another carrier's firmware, there is a tutorial on WPC.
  • where can I download Cyan? I'm ok with MSFT providing the tools and download file and doing it myself. I think the issue is they don't really have a repository for Cyan so you can get it.
  • As I see, it is not like "well, the carrier is slow, I will put something else while the carrier finish", it is more like "I can't do anything until carrier finish to check the firmware".
  • because your device was still made by nokia, as was the cyan firmware. The takeover has just recently finished, you can't expect MS to suddenly and fully be able to change their processes. If I learned anything from working at my current job it's that big players move slowly. It's often the small companies that can move swiftly and quick.
  • What about devices withou carrier?
    I've bought an unlocked Lumia 1520 in Brazil in a Nokia Store, without any carrier. Why this kind of mobile phone has to wait too? In my opinion it's a 'fail'.
  • so who is checking mine?, i have an unlocked 920 imported from UK, which means i am not using UK Cariers. My country (All cariers) doesn't do these testings. its one man for himself i.e. they don't care what phone one uses. So again who is holding my update? who checks/test counrty variants, the unlocked ones which do not belong to any carier????????
  • Nokia is, if its country variant. They have to check test against ALL service providers of that country independent of carriers own approvals
  • Lumia cyan available for 625 India
  • hi, my 820 is country variant, doesnt make any sense.   Lumia 820
    Country variant
    Under testing
  • Couldn't Microsoft set something? Sure they are dont have the market share to control it but, Release to the phone carriers with a scheduled release date of 60-90 days. If carriers are supporting the phone models as now most carriers are pushing Windows Phone with in reason, woulnd't they want a global release with all carriers ?
  • Except there are bucketloads of devices that aren't sold through a carrier, what's the excuse there?
  • My phone is not tied to any carrier, its called Coutry Variant by Nokia, but still Under Testing. So it's not just about the stupid carrier thing, it's Nokia/Microsoft's own lateness.
  • After thinking about it and analysing the past releases. The way I see it, once they get feedback that it works on majority of the carriers without a problem then the country variant is released. Hence why it is often the last one to get released.
  • That my friend sounds kinda Smart but is totally false, and we can know it because the first phones updated with Cyan are the Country Variant ones, you got me worried by a Little but Im happy this is not the case
  • "My phone is not tied to any carrier, its called Coutry Variant by Nokia, but still Under Testing. So it's not just about the stupid carrier thing, it's Nokia/Microsoft's own lateness."
    Here's the thing: Carriers are their biggest customers, not devices sold unlocked/unbranded, which often makeup a small percentage of actual sales. As such, they put their resources to getting the firmware done for their tops selling and newest devices first. Look, I get it. YOUR phone is the most important phone out there in the world, lol. However, from Nokia/Microsoft's perspective, they do have to prioritize firmware development and testing, so there is a natural hierarchical list and country variants are rarely at the top.
  • I think you're looking at this the wrong way. I don't think anybody thinks MSFT should deliver something just for them. But think of the effort put in the dev preview program. All the system is now in place so why can't they push the firmware update which they have sitting on a server already? If they had nothing in place just for the dev previewers, then I'd agree. But MSFT is basically a hardware OEM with a dev preview program that has the infrastructure in place to make this possible. seems it is more of "willpower" question rather than a priorities question.
  • All the system is now in place so why can't they push the firmware update which they have sitting on a server already?"
    It is not setup like that, sorry. You are also forgetting the carrier approval part. If Nokia sells phones to Verizon, Verizon is the customer (who then re-sells you the phone). As such, Verizon needs to approve the update before it gets passed on to you. Microsoft cannot run roughshod over the carriers because you want the update now.
  • I don't know if you have information about its setup that I don't, but let's give you that one. The point of our carrier approval doesn't really seem to hold water because they are giving you an OS update, which as I mentioned does require carrier approval. How do I know? well, google cannot just push updates without carrier approval to devices running android or we'd see far less OS fragmentation on android. We also know from windows phone history that carriers do need to approve updates. We saw this on devices going from 7.0 to 7.5 and then from 7.5 to 7.8. Each time it was an OS update that the carriers had to approve in addition to the firmware update. Therefore if MSFT managed to get permission to update developer devices with a new OS, which is just as big a chance as a firmware update, why doesn't this program extend to firmware updates bypassing carrier approval? I get what you're saying but the evidence doesn't match your thesis as far as OS updates vs firmware update carrier policy. I do think you made an interesting point about regional firmware. However this is also a somewhat moot point. MSFT could simply make it so that the dev preview program offers the firmware for regions which have a firmware update coming. We know from evidence that if the carriers are testing this, then the firmware does exist. So MSFT isn't taking any extreme measures by making it available to developers because it had to have developed this firmwar for ther normal users anyway. So your thesis that it is a market driven decision seems not to hold water here too. I'm not trying to be antagonistic. It just seems your explanations don't really pan out to reality: -MSFT has the firmware already done, or carrirers wouldn't be testing it. This applies to all regions which they are releasing Cyan on. There is no extra effort on their part. -MSFT has the infrstructure in place to distribute it, as proven by the OS distribution under the dev preview program. Or at least it could make these firmware files available to developers from the apphub along with a tool like Nokia's support tool to install them. -Carriers need to approve OS updates too, therefore if MSFT managed to waive OS updates from this process for developers, why can't firmware updates do the same? Unless there is a specific agreement we're not aware of which explicitly forbids firmware updates even for developer testing, there is just no logical argument why an OS update is any less distruptive and potentially troublesome than a firmware update.  
  • Carrier approvals and locked phones should go away. This should be like buying a new computer, so you be able to use it with any internet vendor and/or OS. Can you imagine needing approval from WalMart to upgrade your PC OS? It really sucks!  
  • You don't seem to be getting it Daniel. You see, in Nigeria, as an example, there is no such thing as carrier testing because carriers rarely sell phones and when they do, the phones can usually be used across networks. Some network operators are not even aware of some models. So claiming that carrier testing is delaying an update is false, as far as Nigeria is concerned.
  • Oh no, I get it. Re-read my post. Just because you have no carriers in Nigera does not mean you do not have a region-specific firmware (you do). On the list of top priorities, globally speaking, how high do you think a country like Nigeria is for them in comparison to say the UK?
  • Sorry Daniel but the guys here bring actual arguments but in a friendly way so I don't get why you seem a little pissed about it.
  • +1520
  • Exactly. We wish to continue the 'conversation' but knowing Daniel, we would rather spare ourselves snark.
  • You are not having a conversation but instead you are arguing about facts which are indisputable. The only "snark" I see is someone saying that Daniel "doesn't get it." What exactly doesn't he get? And what world wide 1st tier Window Phone centered publication are you the editor-in-chief of there in Nigeria? I would like to read it so that I can "get it."
  • I'm sorry but what are these "indisputable facts"? I'm just curious because so far I don't think there is any facts other than the fact we don't have it yet :) 
  • Were you promised to have it by a specfic date?
  • Thank you for your interest in us. But sorry to disappoint you, we don't publish any journal. We are just a fan community on the popular social media. If you feel so inclined, you may check us out at @windowsfonefans on Twitter.
    By the way, Jeremy, you don't seem to get it that "you don't seem to get it l" is a fairly common expression in our own part of the world and it doesn't denote any snark. We hope you will relax now.
    Lastly, that was an attempt at a 'conversation', not an argument.
  • As the guy who runs this site, I suspect he is getting a little pissed at the fact that everyone is asking the same f***ing question!! The answer is, as much as no one wants to hear: You'll get it when it's ready. The point is, if you are paying money to a carrier, then they will distribute the update to you. It doesn't matter whether the phone is a CV or unlocked or anything. You have a SIM. the company who you pay for that SIM owns your ass!!! Continually bleating about it, and not accepting the answer given by the man 'in the know'. is tedious!!! We're all in the same boat. Patience is required on this one. We have all been spoiled with the DP, that is why the wait seems longer than it actually is....
  • We don't pay carriers for the phone in the Country Variants, just the comunication services. They heve literally Zero responsibility for the phone, it's all up to Nokia/Microsoft, who we tought had all tested by now.
  • Testing is testing. Who owns the cell towers in your area? Don't you want the software drivers for the in phone radios to be bug free so that they actually can connect to your cell towers?
  • I'm interested in the part where whoever is testing discovers which carrier I use to test it for me, because I can even switch the SIM card for another anytime I want, that's the beauty of a Standard, it has requirements to be implementet in order to be compatible with other things.
  • I can put a SIM card that is not compatible with the radios in my phone and have it not connect to anything. LOL
  • I don't know what you mean by a SIM incompatilbe with radios, I asume it uses another Band, it's still the same Standard, and it's not related to the issue here since Cyan, as far as I know, doesn't change the phone's Band. most phones now are multi-band and it's more a 4G/LTE country to country problem than between carriers.
  • 1. So may be a good idea to switch to IOS to kill this carrier Crap or 2. no i like Nokia better so have to buy it unlocked or 3. In US WP8.1 doesnt have a big market share so should i buy it from India where the market share is bigger would that work or 4. People will wait for MS to gain enough marketshare as IOS so that we can get our updates w/o wait and then start buying WP8.1 phones.. Waiting for suggestions and comments. we are on this site not because we hate WP we are here to get updates about our OS and functionality and got get a reason for delaying the updates..    
  • All phones in India are sold unlocked. Carrier's have absolutely no say. That's a pretty big number of phones considering the statistics that were recently released. Don't you think? The update should have started rolling out here in India considering that Nokia has had a lot of time to test already since the announcement.
  • 4% market share? I thought it was less, I'm sorry to say
  • Carriers are their biggest customers???
    There are many countries which don't have this carrier thingy.
    It might be for US/UK where carriers are the biggest customers.
  • US-people don't get that the rest of the world usually buy a phone in any eletronics store as we buy a TV set, then choose the carrier like we choose the cable TV operator. They were forced to think the carrier name printed in the phone's body is a normal thing, which is not.
  • I WISH WISH WISH we had this in the States.  I could care less if the iPhone is great, or not.  It obviously is, or they wouldn't sell.  I HATE the fact that they get preferential treatment just because they have the most popular phone.  It gives them an advantage over their competitors.  Relates directly to Net Neautrality if you ask me.  Giving a "fast lane" to those that pay a fee almost surely blocks the new start-ups from competing fairly (see Netflix paying Verizon for unthrottled speed). The carriers need to understand that they are nothing but a provider in this modern day.  They no longer are needed to sell phones as more and more stores popup, as well as online retailers.  The only reason they have to "approve" the new updates is so they can comb through the code and see what new tech circumvents their services.  If you recall, Skype, Facetime, and even Data Sense were all blocked, or unavailable.  Why?  They allowed users to use their devices without directly using carrier charged services.  Skype and Facetime especially were used over Wi-Fi to avoid burning carrier charged minutes. The carriers need to update their practices and simply do what they do best.  Provide service without the need to squeeze every penny from their customers.  We are globally, a media consuming culture.  The data will get used.  Let the devices manage their own stuff and stay out of it.  It will only change if they (device manufacturers) all-together form an alliance towards change.
  • Talking about Net Neutrality, we here in Brazil just had passed a federal law guaranteing equal treatment of any data by internet providers among other things. Acording to Wikipedia: "In 2014, the Brazilian government passed a law which expressly upholds net neutrality, "guaranteeing equal access to the Internet and protecting the privacy of its users in the wake of U.S. spying revelations"."
  • Whose name is on your cable box?
  • Mine is some generic chinese manufacturer, but I had one with the cable operator logo on it. Maybe not the best analogy, but you get the idea.
  • It is a good analogy. The chinese manufacturer makes the cable box, but the cable company puts its logo on the box. That was the point I was making about cell phones.
  • except I bought my phone without my carriers (I alternate 2 prepaid SIMs of different carriers) even noticing. I can't use another cable operator in the same cable box like I do with my phone.
  • I'm a US customer and we can also purchase through Electronics Stores like Bestbuy, Fry's, Radio Shack and other yet they are tied to carriers. otherwise the SIM would not be active and you wouldn't be able to make and calls. I free wi-fi call through your ISP might be possible, IDK.
  • I know, I've been there, and here in Brazil you can also buy a carrier phone in a generic eletronic store, but they must be unlocked by law. Locked phones are extinct, consumer rights demand the carrier to unlock for free if the user wants to. But the majority are unbranded by any carrier. I personaly bought my last 2 phones in the Nokia store, who doesn't sell carrier phones.
  • I am also not under any carrier and decided to check for any updates. Something is downloading it lookslike its Cyan, will let you know.   EDIT: Yep its Cyan ! Country: Slovakia (Lumia 925) didnt bought it from carrier
  • True!
  • I am offended by stupidity and people with an unfounded sense of entitlement.
  • That would be like telling MS to update your pc bios via windows update
  • Actually Microsoft does use Windows Update to push out firmware level updates to their Surface tablets, so technically it isn't impossible. ;)
  • Yea but the Surface is their own device, all these different phone manufacturers not just Nokia, all wanting Cyan, MS don't have/make the firmware for them all
  • But cyan is for lumias which are all Microsoft/nokia
  • Still all Nokia really, MS did not make these phones even though they bought the company   Future MS devices will likely update like the Surface
  • first of all you know neither that "still all at nokia" nor that "future devices will likely update" this way. so please, don't sell on what you don't know.
  • uh, wait, lumias are their own devices now lol. sorry but you're just not making any sense.
  • Making perfect sense, Nokia made the Lumias, MS only recently bought them, Nokia team will 100% still be running all the updates to their own devices, owning a company doesn't automatically mean you take over all of their projects, Facebook bought Oculus, but guess what? Shock horror, its the same Oculus team developing the Rift - get a clue
  • you're making assertions you can't possibly back with facts you realize this right? These are MSFT employees now, that is a fact. We know many of them will get fired this week as per WP central's article. so nothing you really claim makes any sense.
  • I don't need to back them up with facts for n00bs peace of mind, it's how huge companies work, common knowledge, it would be retarded for a company like MS to buy Nokia, then think that they could suddenly take over everything Nokia were doing, seriously, get a CLUE, do some research, and finally stop being a hypocrite - you say I am making asertions I can't possibly back up with facts, have you even read what you are saying? You're doing the exact same thing dickhead
  • because you cannot make a civilized coherent argument backed by facts, and simply, you resort to name calling, insults etc. You realize any credibility or insight you may have had was just tossed out the window right? You're simply sounding childish and clueless the moment you chose to drive your point with the intelectual maturity of a 12 year old. you're done.
  • it seems you are the dickhead here
  • Microsoft Corp. is in Redmond, WA. Microsoft Mobile is in FINLAND. Ever hear of a wholly owned subsidiary? The buyout is not even three months old. Microsoft Corp. did not go back in time and "invent" the Lumia line. The SAME engineers who were working on CYAN before the buyout worked on it after the buyout. It is out of their hands now and in the hands of the carriers for "testing." Satya, Joe, You, MY MOM do not control the carrier process.
  • Actually MSFT Is a global company. Many engineers work in all continents under the same product. And the point remains: -MSFT has the firmware already developed. The point that the engineers who developed it did so months ago under Nokia is no longer relevant. These are now under the control of MSFT and their product is finished meaning the reason MSFT isn't releasing this has nothing to do with geographical distribution of its engineers period. You just cannot explain it that way.
  • Nokia finished the firmware. Then they tested it. And now they are rolling it out. Not sure what else you want at this point.
  • Sure, Microsoft is a global company but, their starting location is in the US...
  • oh you mean like my surface ? nice try.
  • Nokia had tested fw before for those who installed the rate us app
  • Surely if phone is a CV model, then testing should have been done already.
  • I have a CV model, no update :(
  • Because some carriers like ATT like to remove features
  • You guys said the firmware would launch in India in the first/second weak of July, c'mon! It's past that..
  • What's 31 divided by two? 15.5....if you round that up, it equals 16, so by that math, they still have until 11:59pm to meet you deadline.
  • I got mine just now :)
  • The thing about carriers, if you look at the 'about' section in settings, it says something (even if you have an unlocked phone) so I imagine you are pushed Nokia's universal update for your model of phone
  • "how to find out if Lumia Cyan is available for your phone" Step 1) press *search for updates*
    Step 2) done :p
  • Lolol ill vote you for president!!
  • Lmao
  • Instructions not clear enough. Can you elaborate?
  • Simply put
  • your instructions Seem Faster
  • Favorites->no firmware yet. Easer, faster than wait for the search for updates in Phone.
  • Ei Daniel, any thoughts about this: And a bonus for you folks with a Lumia 520, Lumia 525, Lumia 620 or Lumia 720: If you currently run local HERE Drive, you’ll get a free upgrade to global HERE Drive+.
  • Here Drive+ is free for WP8.1 users
  • Who has to authorise the CV Variant update? No carrier involved with unlocked phones, so what's the hold up?
  • The country-variant of the Nokia company. They are the same slow as the carriers, just having a country variant phone does not grant you special treatment at all. At all.
  • A friend of mine had a 920 from a carrier that didn't get the Amber when I already had the Black. So it usually takes longer for carrier variants. But it's kind of random.
  • Usually, country variants get the updates before the carrier locked ones
  • I am with you on that. Since no Carrier is involved and the phone is directly from Nokia I do not understand why it is still under testing. :( But well, a few more days/weeks of waiting won't kill me. :P
  • Think of it another way:
    Nokia/MS does not own the towers, the carriers do. When they make the firmware then they make it for the device-specific features and then test the radio stuff according to generic specs and standards that the carriers may or may not use. At the end of the day you are going to hook up your device through a carrier, and if they have done some sort of schenanigans to get the network to function and your device gets a generic firmware update, then your phone will run into issues.
    This whole process is Nokia sending the firmware to the carrier, and the carrier makes a few changes and sends it back to Nokia. Nokia makes sure the carrier changes do not break the device, and they go round and round until something works. In this process Nokia learns what should work for the generic devices that could be on any number of carriers for the regional variants and will release the firmware when they feel they have ironed out enough bugs on enough carriers. People are annoyed that the Amber and Black updates took forever on ATT, but they are quick to forget that there were a whole series of small firmware updates that fixed and broke features before the Amber release because ATT pushed the update through too soon without enough testing. Annoying as it is, it is far better to wait and get a solid product than to get something broken early... especially when it is something as critical as a phone.
  • If you have a SIM in your phone, which you have, then the carrier you pay money to each month, or even PAYG, are the ones who will distribute the update to you. An unlocked phone just means you can choose which carrier you like. It does not give you special dispensation to receive it ahead of everyone else. Therefore you ARE tied to a 'carrier'. that's where the hold up is.... Blame them if you have to blame someone!!!
  • Not true, you receive the update by internet, that includes wi-fi so you dont need a carrier to get the update. Remember the Smartphone is just a computer but with a SIM card and antenas that let you make pone calls.
  • update request on the server are backed up, kinda like mail around the holidays.....just wait, you'll get it.
  • Checking like an idiot. And got " your phone is up to date last checked 2 seconds ago" :p lol
  • I've been doing that on my 925 for the past couple of weeks. ;)
  • In order to call yourself the metalchick, you have to know who is nicknamed "the air raid siren" and name all of their albums to start :-)
  • If you know how to ask the question, Cortana can give you the answer, but only if you type it. I'll give you a clue...ancient torture device.
  • "Ferrous unmarried girl"
  • Not alot in Cyan for 1020 awners.
  • camera app with 8.0 was about twice as fast. I'm hoping cyan will fix whatever 8.1 busted.
  • As long as it improves battery and performance, I am ok with that. I know it wont fix the broken rooms though. Very annoying.
  • Any guesses who will be the slowest to approve and roll out? *cough att cough*
  • Quite sure it will be Tigo :P
  • And that's just post-paid AT&T. They're even worse for their prepaid Cricket/Aio phones (their 620s are stuck on Amber).
  • I don't think T Mobile has ever released an update before ATT.
  • Any carrier from Dominican Republic
  • Prepare for months of wait... For example: Black started to roll out in March here in Brazil and some Lumias only got the update I'm the end of May!
  • What about an unlocked international version of the Nokia Lumia 1520 with a T-Mobile sim?  What do I do then?  Where do I go to check for that?
  • +1520
  • bro just check your info from about phone and check online, i have unlocked version that's singapore country variant and i just check online and see , ezpz
  • Same page... Look under Europe if you bought your phone in a country in Europe. Or look at the settings and it will say something like CV GB (for me), so that means I need to look under GB, country variant.
  • Did you say T-Mobile? Better grab a Snickers!
  • I think it'll take a weeks time minimum ! Because their "today" doesn't really mean now!
  • Hmmmm, under testing Verizon Icon. Wonder how long before we get it.
  •  you can see how everything is "under testing ."
    Not everything. -810
  • I opened that page with great hopes for my 810.    Sadly, it was not to be.  =(
  • I did the same :(
  • +810
  • Yeah lets thank t mobile, the great "uncarrier".
  • Exactly. People act like that phone never existed.
  • viva the 810 !!! !!
  • We should all just overwhelm them with emails about this or something see if that makes them take action.
  • Ok... Who's taking over/under on an att release date? November-December 2014?
  • Lol about the time McLaren is out of guess
  • I posted in the forums last week... I had talked to someone in ATT tech dept.(friend) and as of then they hadnt recieved the update to test. So, Im guessing this "rollout" means that carriers like att have just now recieved the update to begin testing. So I believe your timetable is spot on because he(friend at att) said earliest October/November.
  • Crud..... I was really hoping I was wrong.... :( Well, sounds like the Mclaren will at least be a worthy update to my aging 920. Windows 8.1 is nice on it, but without the cyan update it feels incomplete lol
  • ATT is full of sh*t.....they have it and are holding out in hopes of getting you to buy an iphone which is their bread and butter like everyone else.
  • Of course, ATT needs weeks to disable features.... When they do roll it out, I'm going to test it on my husband's 920 first. If it disables 8.1 DP tools like data sense, battery sense + my Qi charging, I ain't gonna take that update. BTW, I just read in ATT forum that they're going w PMA wireless charging standard which I can get with a PMA shell. They actually want me to put a freakin' shell on my beautiful Nokia phone! They gotta be so far up Apple's backside they can't see daylight.  
  • Nokia Lumia 930 woww
  • RIP Lumia 810. Thank god I am on AT&T, and got the 920 at that time...
  • It's a shame what Tmobile did to the 810. Microsoft claims all WP8 devices will get 8.1....I have not seen Microsoft address the Lumia 810 situation at all.
  • Amen to that, no notice, nothing at all. 
  • At least someone on ATT understands the 810 treatment! Everyone else just complains about their "slow" updates and how it takes forever for ATT to get new phones.
  • yup jobs gets it ! unlike other people >.>
  • Yeah don't know why this particular device got shunned out so badly. I feel like writing an email to both Microsoft/Nokia and T-Mobile just to see what they tell me. I have a feeling they will say its the other guys problem (MS/Nokia or T-Mobile).
  • If my 1520.3 unlocked and i have the preview for dev update and i live in Canada where the 1520 is not sell by any carriers, can i trust this list or i should try another region ??
  • I think we have the same or at least, similar problem.
  • The region from which your device is from. I have the hong Kong varient of the 1520 for tmo-us. I'll get cyan when they push to Hong kong
  • I have the same problem. I have a Lumia 1520.3 on T-Mobile
  • Same problem here mates. Lumia 1520.3 in Canada. All I know is that this is a Latin American variant but not sure under which country it falls.
    Personally I am not worrying much. If my phone doesn't detect Cyan by itself I trust Nokia/Microsoft will make the new rom available for each product code, so I will just download it and do a clean flash manually tthrough Nokia Care Suite.
  • yeah you can, i have unlocked version and i just check my settings and match version # that's all, what you don't get?need procedure?
  • So you got the cyan ?? From what region ??
  • no i haven't gotten it as yet but i will once it shows mine would be available, do you know which one axactly on the sheet shows are your version?
  • 1028.3562.1402.0001 it is all the same version for north and south America, and it is under testing by every carriers !!! But my phone is not own by any carriers
  • Go Settings,About Phone, what does it show as Carrier : (Singapore Country Variant) is mine, i bought unlocked online
  • It do not show any carriers or country variant !!!
  • My mobile operator is supposed to be 000-11 for North America but insted is 000-22 Latin America
  • Is 8.1 going to have anything different from the dev preview? or is it just going to be bug fixes?
  • No, 930 has the same OS version than DP. Bug fixes will come with the Cyan firmware.
  • Thats a shame :/ nothing new and no lockscreen app :'(
  • From what I understand, the lockscreen app code is already in place. In fact the new 8.1 lock screen with the larger clock font uses some of that code. I think it should just be an update via the Windows Phone Store when lock screen apps roll out. (Don't count me on this though.)
  • Thats what i thought, ive jut been waiting for them to do something with it... but, alas, Nothing has come :(
  • This better not kill data sense and put ATT bloatware back on our I'm gonna punch something
  • +920 was happy to finally get data sense on my ATT device. It would be just like them to rip it away from me
  • You can uninstall everything from AT&T, which is a big bonus of WP.  Unfortunately, you can't install data sense if they choose to remove it.
  • You can always flash with a different country rom ;)
  • If I have 8.1 developer preview do I need to deactivate the app or not to get this update??
  • Didn't for the black update
  • No your phone will update as normal.
  • No.
  • Does this update enable Cortana for other regions or are we waiting on that as well. I heard Canada was rolling out 8.1 with Cortana for their region is this true?
  • No, Cortana is currently US only. There will be an article on the front page when that changes.
  • What are the T suffixes on the phone models? T mobile variants?
  • They said that the final build of 8.1 wasn't going to be the same as the dev preview. So will the Cyan update come bundled with the consumer grade 8/1, hopefully fixing some bugs?
  • I read ab article on this sire saying that the 930 had the same os number variant as the dev preview. So the 8.1 update is going to be pretty similar. Cyan just unlocks some functionality and kills some bugs.
  • Who said that? Windows Phone 8.1 PfD was RTM version from the start. Only some kids were repeating that it's beta.
  • Microsoft officially said that the DP wasn't the final release build. Not beta/stable level chanhes, but tweaks nonetheless. Not to mention we got like two updates before today, so uhm, don't know what you think you're talking about.
  • But they have updated the Dev preview after to make it same. That was stated before we got updates to the preview.
  • Do you have a source that says they didn't work on it anymore between the last update and now? I mean, I wouldn't be surprised if they just put it into GDR1, but I also wouldn't be surprised if the final version is different than even the latest DP.
  • Um ya Dan said same OS number as curent Dev preview for the 930.
  • You haven't been paying attention lately have you. The current DP build IS the final OS version. Cyan is not an OS update, its a Firmware update. Current DP Build: 12397
    Current Build in the Lumia 635\930: 12397 Source to back it up: and also Yes, Microsoft said the DP was not the final OS, though that was when it was introduced and hadn't been updated. It has since been finalized on the OS level but, you will still see some updates to the OS later on.
  • Seriously? This again?
  • C'mon EEUK.
  • Not so far, just checked....
  • Like they didn't already have enough time for "testing"
  • All excuses from you haters ;)
    Just install the developer preview and shut up ;)
  • Neon sparked it now MS owns lumia & thus in same situatution as apple! So daniel your apple issue no more stand here..can you explain that
  • You must be joking, they are in NOWHERE near the same position in global marketshare as Apple.
  • WPCentral, I thank you from the bottom of my heart. If I notice my Icon updating, I may just send a tweet. ;) can't wait!!
  • hey Daniel, Any news on HTC 8X owners? my lumia broke so now i have the HTC 8X
  • I really hope this update comes out befor August 8th! I''m going to a Nine Inch Nails/Soundgarden concert and would LOVE to record video with DD 5.1 on my 1520!!!
  • Nice, so you are gonna record it live to watch at home?
  • I hope the "Under testing" means it will be released soon. Lumia 1020
    Carrier: Tigo (But is listed as Country variant. I suppose it means both carriers have it... yet I a have not seen anyone with it but me)
  • Congrats to finish Lumia 925 owners, they can download the update.
  • Good news, but my phone was bought off-contract and I've got a SIM only deal with 3 UK. This isn't listed on the update page. Is this what is meant by 'country variant'?
  • Factory unlocked, or sim-free.
  • Sim free, although I bought it off Amazon marketplace and I think it was designed for Hong Kong...
  • Sucks when your model number is 810 and you can't even get update 8.10. Lol
  • Is 810 running wp8?!
  • RIP Lumia 810, good job by TMO, great & shit operator.
  • Quick prediction: AT&T cuts off the Lumia 820 and 920 from this update, and gives it to the 1020 in 2015.
  • Can you update via Nokia software updater already today?
  • 929 bumps.
  • So this is a big deal! Where's the PR? I remember the first iPhone update - and laughing as a WinMob user at Steve Jobs explaining how they had invented Copy & Paste. But, you know, that first update was something that non-geeks knew about. So, where's the M$ PR and marketing spend?
  • well, here in India phones aren't branded or carrier locked. every Lumia device is UNLOCKED. still we're seeing it "UNDER TESTING" which is sad!! :|
  • They are just playing fair, so that others won't be disappointed.
  • I wonder how long T-Mobile is gonna make me wait :/ Days? Weeks? Months?? Years??? :P
  • Seems like whole asia pacific region is under testing
  • Except the 625 in Thailand :-)
  • Well in PFD do I get the whole update or just the firmware and bug fixes....? Well I m TIGHT ON DATA....
  • What about some news for the rest of us. We don't all own a Lumia device. Proud HTC 8x owner here.
  • Yes, after all the waiting
  • Why carries must test the update? What will happen if they didn't?
  • You could get Data Sense on your phone so u don't run out of your limited data plan
  • That's easy. Next time Microsoft approaches a carrier who they bypassed about buying their latest phone, the carrier will tell them to piss off. Do you really think AT&T needs Windows Phone to be successful? I don't. Companies make deals. That is the way of the world. If Microsoft does not keep theirs, breaks contracts, etc. no one will do business with them. This isn't rocket science.
  • Dan, I totally get your position on this... and it makes sense. However, I'm not sure that was the actual intent of the question - and it's a good question. Yes, testing and approval is in their agreement, but what actual testing takes place. Given the wide distribution of 8.1DP I would think that most big bugs have been addressed. A cynical person might think that the reason is to remove items from the OS (like Data Sense) - not that I'm suggesting they (AT&T) are. So what value are the carriers providing by testing before they give their approval? I'm not sure that I buy the line that their testing provides much value.
  • at&t could blacklist a phone with unapproved firmware from connecting to their towers. That would be extreme and unlikely anyone would let the situtation get that far, but it is possible. at&t could refuse to provide any support / warrenty. If Microsoft officially pushed out unapproved firmware, at&t could hold them civilly liable. Let's say a radio driver in the firmware had a bug that caused a DoS type of situation on at&t towers that affected all customers not just Windows Phone users. Who would get the blame?
  • Make sure you have available space for the update.
  • How much space is that?
  • Now the phones need to be made available in the US besides It's like Symbian was in the USA. Very few devices available on 1 carrier and they were all mid-range or low end Symbian. I can buy the top Sammy,HTC, or Apple on any carrier but not WP. I'm on tmobile and badly wanted a 1020, but I guess I'll stick to Android. I could buy unlocked, but I shouldn't have to, plus I would lose carrier features like Wifi Calling with Tmobile which I badly need. C'Mon Moicrosoft!!
  • If you're on Tmo you are paying for the phone anyways so same as paying for unlocked phone. Now WiFi calling that I understand.
  • C'mon T-Mobile, your customers want a highend windows phone but you keep denying them.
  • That's true but the 925 is still the sexiest phone on the market. Totally jealous of that design.
  • Newsflash: Wait 2 weeks to 2 months. Especially if your carrier is AT&T
  • So how will I receive the update when I'm using the 1520 RM-937 unlocked on Rogers (whom does not offer this phone)? Will the update still be carrier driven?
  • The country your phone is from.
  • Where is 720 in that pic.
  • I always get the feeling WP Central knows more than they let on... :p
  • No surprise that the T-Mobile Lumia 810 isn't getting Cyan, but I'm happy that the 925 is getting it. T-Mobile even advertises that the 925 and 521 will be getting 8.1 officially sometime this summer, which is good.
  • I am not surprised at T-Mobile dropping the ball and shunning customers either. It's expected of them
  • The leaked told NL920 will get Cyan Update sometimes end of July, but some user just crying for pre-update, didn't they follow the news?
  • Does anyone with dev prev have a problem with music because i can't open the app
  • As your name tells me,u use a Lumia 520 ... My sisters Lumia 520 music app runs perfectly and fast ... Look in the store for an update
  • I updated it and it just shows me complete the update option for hours
  • Any chance Microsoft will start integrating the firmware update with the OS update under the "preview for developer app"? (I mean moving forward for Nokia/Microsoft devises)
  • No chance
  • When would an unbranded factory unlocked Lumia get the Cyan update???
  • It is a curious situation. MS have declared global availability of Cyan when they freely admit that they haven't finished testing it on their carrier independent phones, so no idea when we're getting it. No wonder carriers want to test it on branded phones, they won't want to trust MS testing when they push these things out to carriers before they've finished testing it themselves!
  • I believe they appear as "Country Variant" in the update page.
  • Yes!! Got it for my HTC Radar... Lol!
    Please excuse me. I just wanna be a part of your happiness :)
    Its so sad on this side :/
  • What that Nokia page fails to clarify is the status of unlocked and unbranded devices running on carriers which don't officially support them. Someone who purchased the Lumia 1520.3 for example and using it in Canada where no carrier there even has the original 1520. Hopefully a new rom will be available for my product code and I will just do a clean flash through Nokia Care Suite.
  • My understanding is that unlocked and unbranded devices are reffered as "Country Variant". I have a Lumia 925 factory unlocked and I am downloading an update which I believe is Lumia Cyan right now. You may see the status for the Lumia Cyan update for the "925 Country Variant" for Mexico as Available.
  • If you look at the Latin American section you will notice several countries have a "Country Variant" device. You are lucky your device was Mexican. I am not sure which country my Country Variant lumia falls under. This is the product code of my device: 059V6W7 VAR LTA 7R CV BLACK 7R is supposed to stand for the country code but I have no idea what it means.  
  • Thanks
  • No 810 :(
  • Microsoft tweeted they will be rolling out Cyan update in the first two weeks of July. I believe they do not have a calendar.
  • Lol
    Their calendar must be 1 day late
  • No locked and unlocked problem in India. We are having totally unlocked market here. Hope we get update soon.
  • Japan is conspicuously absent.. for a country that is typically on the forefront of any and all technologies, why don't they have Window Phones??
  • They do. I think they have three of them, or there abouts. Even less than there are in the US.
  • Is there any firmware for a huawei ascend w1??? You're only taking about Lumias all the time...
  • Cyan is a Lumia firmware. You don't want that on your phone or it'll be useless. If your firm announces a firmware update I'm sure WPC will post an article.
  • Short answer: No. Longer answer, use our resource page that we link to in this article, as Huawei is listed.
  • *sigh* poor Lumia 810.
  • Interesting that we have all this carrier talk nowadays. In Sweden all phones work on all carriers and all but one carrier actually cares to lock the WP phones on contracts (Telia Sonera).
    In the good old days, all unlocked phones got all the updates first. This should be logical because there is nothing "blocking" the actual update. So my question is, just the same as its been before, why don't unlocked phones get updates as there released anymore? Is it all because evul AT&T, Verizon, T-Mobile are paying companies to wait so they don't get left in the stone ages or what? That's the only reason I could see as why unlocked phones don't get updated first. And I'm not saying Telia Sonera, Orange, Vodaphone are evulz, but there just seems to be a trend and its all coming from U.S. of A.
  • Lumia 810....Not Available. I guess so
  • Push firmware and update has nothing to do with the carriers, otherwise an unlocked carrier less phone should get the updates, and it's not getting.
    Carrier can DELAY the releases, and control for the carrier phones.
  • What about non-Lumia devices?
    Been waiting for the update on my HTC 8x for quite some time.
  • But when for India
  • Omg, every article.
  • I was given my Lumia 1520 by Nokia for taking part in the Lumia Stories project, so I'm wondering when I'll ll get the update. Also we have a race at home as we have the 1520, 1020, 920, 820, 720 & 620 all awaiting updates
  • Use Lumia Update Check into the store, the update (of the app) is coming soon
  • 4.0 version of Lumia Update Check is available now!!!
  • When it will be available for india..?
  • Hmmm, I seem to have an update installing in the UK,  wonder if its Cyan? L925,
  • Lumia 925 India, just got an update guys !!
  • Liar
    Website shows under testing
    So how can you get
  • The website isn't up to date. I get the update for the Lumia 925 without branding at this moment in Italy.
  • No
    I just checked moment before
    And now it shows cyan is available for Lumia 925 & Lumia 625 for india
  • It's not a confidence-builder to see Aio on the list--it's still there, not just an old screen grab--considering it doesn't exist anymore.
  • Seriously?
  • I just took another look at and to my surprise there are already many phones now showing "Available"
  • I think Microsoft is on fire.....
  • Lumia 925 from Thailand just got Cyan available!!!!!!!!!
  • Lumia 925 & Lumia 625 getting update available for india
  • Not for 720 in India till now.
  • Why Lumia 720 is not in that list?...
  • Check again
    It's in the list and it shows under testing
  • Just got in from work. Just plugged in my phone. Just made a coffee. Just came back & checked my phone to see update is ready to install...will have to wait to see just what is being installed.
  • L625 dint get update in India
  • India!! When!!?
  • My frnd got update for his 625 in india
    Ur is developer preview??
  • Let me check again. Fingers crossed
  • just updated my carrier free 925 in Croatia!
  • Please tell countries name, those who are getting update.
  • My frnd got update for lumia 625
  • Downloading now for my Lumia 925 (Malaysia) country variant. 8D
  • Checked for mine, but still no updates, L920.
  • Thank you very much for the info.
  • I am really happy to see cyan update update for my Lumia 925 in India.. Thanks microsoft for the priority..
  • Hmm i just got a small update....don't know what it's for let you guys know.....:) nice.........i got cyan.........
  • I'm from india, a proud owner of NOKIA lumia 925, and just got an update. I wish this is lumia cyan. I already have dev preview.
  • 925+625 its OUT !!
  • It says available in Nokia 925 Vodafone in the UK but it ain't yet!!!!
  • Looks like 925 is some thing special in Nokia line up .... I'm lucky to have one and my update is being downloaded in the UAE. Cheers!
  • Grrr come on Vodafone UK!!!
  • Vodafone UK...installed on my 925
  • According to the Benelux Cyan leak the 925 & 1020 & 1520 should get released around the same time...
  • Available in India for 925,920,625 :D
  • Vodafone Lumia 925 updated in UK
  • I got it! Installing at the moment. So keep your head up, Updates on the way, even today! Lumia 925 Country Variant Germany!
  • Available in Norway on 925 right now. Downloading
  • Philippines L925 #installing
  • It looks like the 625 qnd 925 are getting the update first.... To everyone else.. BE PATIENT!!!
  • Come on 720.... Waiting like an idiot. :( india
  • I think *20 series didn't get update today
    Maybe tomorrow or 2 days later
  • Yup..gedeee
  • 925 Germany variant. Just completed the Cyan update. It became available at 1:00 pm Eastern on the dot.
  • It's available in India now for my Lumia 625.
  • Be calm....and wait ....
  • What about a factory unlocked Nokia Lumia 1520 that is carrier free ? How do we get the O/S update when no carrier approval is needed ?
  • Waiting here in India with my L520......
  • +520
  • Just finished to update my lumia 625 noBrand Italy! :D :D :D :D
  • Definitely feels faster :)
  • So, now with Cyan released & installed, how long before the final (next?) release of WP8.1?
  • Got it!
    Germany, Lumia 925, open market version
  • Updating In India now
  • Waiting for 720 in India. Feeling sad :(
  • I think *20 series didn't get update today
    Maybe tomorrow or 2 days later
  • 925 Italy country variant updating Posted via the WPC App for Android!
  • I'm in Turkey and updating my 925 now! 
  • Downloading.... Lumia 925 Unlocked Portugal
  • Got cyan in India for my 925
  • Lumia 925 Vodafone is updating now. Czech Republic
  • 925 and 625 are lucky ones, they are getting update first. Others keep patience.
  • Anyone got the update for 1520 at Netherlands let me know pls !!!! Or when it comes
  • It's no wonder people don't want windows phone. Waiting for These updates are madding. Thank god for Paul Thurrott ! Lumia comes out with cool expensive stuff like Treasure Tag and you can't even use it. Windows phone 8.1 is a great thing. Get it out there man. Gezz
  • Downloading updates... For those on 925, any difference over the preview ???
  • Windows Cyan is available in South Africa
  • If I have an L1520 that I bought on eBay (which came from Hong Kong) and I live in Mexico, should I be looking at the Mexico section or at the China section? Thanks!
  • Windows Phone 8.1 is so much better than 8.0. Get out the official update already so everyone can enjoy it !
  • How do we check it for non-Lumia WP8 devices made by Samsung or HTC?
  • Cyan is a Lumia only update.
  • I'm referring to WP8.1, which is wrapped in with Cyan for Lumia devices but will still come to HTC and Samsung. Nobody cares about Cyan. They care about WP8.1.
  • Might have to wait on news from those companies regarding update release
  • Grr no 1020 yet.
  • I just hope ATT doesn't strip out Data Sence this go around. But likely will so people can't argue data usage.
  • They'll also somehow find a way to remove SD support, decrease the memory, and strip away wireless charging.
  • Time to start bitching to at&t about "where's my cyan update?"
  • Jeez guys just wait for the update. It isn't going anywhere but sorry for Lumia 810 owners out there.
  • Just a question on this "release" was this officialy released to carriers today ? Or has this been in carriers hands for a while and this is the 60/90 day window after they have gotten it (we know 8.1 has been out in DP for a while)? If the carriers just got it (not 8.1 but, the Cyan update for carriers), we could be talking possable MONTHS from some carriers on some phones. After doing bug tests and fixes, then more tests, we are talking a WHILE. One would think the Nokia ICON would come quicker because the 930 is the same exact phone and comes with 8.1/Cyan.... but, then again we are talking about Verizon wireless who takes forever with updates and "testing"
  • I agree about the Icon, which makes me optimistic.  Verizon does the CDMA aspect to test and I imagine that will be the longest delay.  And though they are very thorough (i.e. prepare to wait) with their testing, they still seem to get stuff out faster than AT&T.  Here's to hoping ...
  • People think MSFT can push firmware update without the approval of the carrier just like that. Thos who don't understand the business can just whine and whine and whine.
  • You said it
  • Well just to let all know my Nokia 625 has just updated to 8.1 it said welcome to Lumia Cyan I'm running preview developer in the UK phone unlocked but running EE sim it took 15 mins to install.
  • Lol att would release it for the 1520 on 2016
  • Any word of cyan for o2 1020
  • Marcos - Nokia/Microsoft is testing country variant phones , what are they testing - they checking it against all SIM/service providers independently. Simple scenario of not testing will be this , you will get update however your getting call dropouts or poor data service from( SIM provider A) , however it works great for (Sim provider B). Hope it makes sense.
  • I am quite confused, everybody is mentioning that under settings> about that it should list your carrier or at least your CV. I am unable to find any such information, am I not looking in the right place or what? Also, I bought my Lumia 1520 online and it came from Hong Kong, I use the phone in AAustralia so does that mean I will get Cyan when it comes to Australia or will I get it when it comes to Hong Kong (its country of origin)?
  • You blind people
  • I can't even get the tracker to come up on my icon.
  • Hi I just had a check on my L925 from india its saying not no update can any one help me on this please beacuse as per nokia website cany is available for L925 & L6235
  • same here do you have dev preview installed?
  • What many here don't seem to understand is that ghe concept of getting your (physical) phone through a carrier is only found in a few countries, of which the United States is the biggest. In most of the world including regions/countries like China, India, the Middle East, and many countries in Europe and South America, carriers rarely ever offer anything but cell and internet services (i.e., phone SIMs sold at the carrier store would work with any device). The majority of these countries have dedicated phone or electronic stores where phones, in general, are sold unlocked and unbranded. Considering how Windows Phone is far more popular in these regions than in countries where phones are sold through carriers, I think it's rather dismissive of the site's editor-in-chief to say that "carriers control the game." The example of Nigeria discussed early on is much more representative of the rest of the world than the example of the UK, especially in the case of Windows Phone.
  • I have preview for devs on my lumia 925 in india and I can't get the update...
  • So I have Lumia 925, then I check if the update is available and I suppose there is 'coz my phone justart started to download the update, installed it, and restart for a few times. When the update is done I checked my phone but I'm still having the Lumia Black instead of the Lumia Cyan of course. I'm here in the Philippines and it's available.
  • What many here don't seem to understand is that the concept of getting your (physical) phone through a carrier is only found in a few countries, of which the United States is the biggest. In most of the world including regions/countries like China, India, the Middle East, and many countries in Europe and South America, carriers rarely ever offer anything but cell and internet services (i.e., phone SIMs sold at the carrier store would work with any device). The majority of these countries have dedicated phone or electronic stores where phones, in general, are sold unlocked and unbranded. Considering how Windows Phone is far more popular in these regions than in countries where phones are sold through carriers, I think it's rather dismissive of the site's editor-in-chief to say that "carriers control the game." The example of Nigeria discussed early on is much more representative of the rest of the world than the example of the UK, especially in the case of Windows Phone.  
  • updated to 8.1....loved it....!
  • What about Lumia 525
  • anyone here to help to suggest a official release date of lumia cyan on lumia 520. I'm from Pakistan and my 520 carrier is CV Malaysia. The update page shows it is under testing but no date of release.