A recent update to the Fitbit app for Windows 10 and Windows 10 Mobile is causing headaches for a large number of users. Despite the release notes for the latest update referencing general bug fixes and improvements, reports began surfacing on the official Fitbit forums (via Windows Latest) that it is causing the app to crash across a range of Windows 10 Mobile devices.
In an update to the thread, a Fitbit spokesperson notes that the team is aware of the issue and is currently investigating in pursuit of a fix.
Hi Everyone, we are currently investigating an issue with Windows 10 crashing after the latest update. In order to help this investigation, if you are experiencing this issue can you please provide the device model you are currently using?
All of the crash reports appear to be concentrated on Windows 10 Mobile devices, so the app appears to be working fine on Windows 10 PCs.
There's no timeline on a fix, but hopefully one is on the way soon for those still sticking with their Windows 10 Mobile devices. If you're experiencing crashes, you can keep an eye on the official Fitbit forum thread for the latest.
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