Halo Infinite fans frustrated over poor communication, missing roadmap

Halo Infinite Multiplayer
Halo Infinite Multiplayer (Image credit: Xbox Game Studios)

Fans of Halo Infinite have voiced concerns over the title's future, with what some have described as "zero communication" from developer 343 Industries. It comes as many await a formal content roadmap, once scheduled for January, with no updates on its status one month down the line. It comes as posts highlighting ongoing issues with Halo Infinite loom large online, leading some to question the viability of its live-service model.

343 Industries first launched Halo Infinite's multiplayer component last November, offering up a new free-to-play spin on the revered Xbox franchise. The Microsoft-owned studio extended its first season of content from three months to six, with its first significant post-launch update, Halo Infinite Season 2, now slated for May 2022. The Microsoft-owned studio outlined plans to host various limited-time events to bridge the gap, with a formal content roadmap to arrive sometime in January.

January passed with no updates from 343 Industries, with creative head Joseph Staten later stating the studio needed more time to assemble plans. One month later, Halo Infinite fans continue to voice frustrations, with no bearing on what to expect from the title in 2022.

Halo Infinite Multiplayer

Source: Xbox Game Studios (Image credit: Source: Xbox Game Studios)

While Halo Infinite has received new content since launch, spanning a few week-long events to minor bug fixes, online discussions echo uncertainty over what the game's "live-service" approach actually entails. That's only amplified by its lacking launch content, an issue that won't be fixed overnight, excluding many once-standard features from day one – co-op Campaign and Forge included.

"This game has been nothing short of a rollercoaster. The launch period of this game has had so many ups, and also so many downs, and this game, right now as it stands, is in such a peculiar state," said Halo YouTuber HiddenXperia in a recent video. "The main issue with this game right now, which encompasses all of what I just talked about and more, is the uncertainty surrounding it thanks to 343 [Industries'] peculiar silence with the fixes and the content additions we need."

"Halo Infinite moved to a live service game, but I have seen no content to show that it's actually live service," said YouTuber Remy 'MintBlitz' Nadj. "It has gotten so bad that I read your comments every single day, and many people have said they're not playing until Season 2. There are content creators who have put down the game permanently because they have just nothing to show for it."

Top posts on the Halo Infinite subreddit also echo these concerns, including some "tired of begging for the bare minimum," pleading 343 Industries to "tell us what is happening with this game."

Halo Infinite Multiplayer

Source: Xbox Game Studios (Image credit: Source: Xbox Game Studios)

Once Halo Infinite receives some form of a content roadmap, players should better understand when to expect new maps, permanent modes, or the return of staple game features. But it's not just about new additions, with reports of rampant cheating and game-breaking issues, all present midway through Season 1.

But many frustrations stem from spotty communication, with no update on the progress of new features, in contrast to an abundance of developer updates for Halo: The Master Chief Collection. A recent 343 Industries blog post addressing de-sync and latency provided an example of communication done right, providing deeper insight, with steps taken to tackle issues. It's clear Halo infinite hasn't lived up to its live service promises, and just a little context could go a long way in alleviating player concerns of what's headed to the title.

Game development can be hard – especially delivering regular updates to a live game. Halo Infinite, once slated for 2020, ended up arriving at the tail end of 2021, with development seemingly down to the wire to hit the holiday. With Season 1 already delayed, alongside core features, it's clear 343 Industries is battling several factors to deliver upon its vision for Halo. But as Xbox's biggest and longest-running franchise, players are hoping for more communication as live offerings grow.

Halo Infinite is now available on Xbox consoles and Windows PCs, with a free-to-play multiplayer experience, plus a paid $60 campaign, also included with Xbox Game Pass subscriptions.

Matt Brown is Windows Central's Senior Editor, Xbox & PC, at Future. Following over seven years of professional consumer technology and gaming coverage, he’s focused on the world of Microsoft's gaming efforts. You can follow him on Twitter @mattjbrown.

10 Comments
  • People need to calm down. The game has just been out for 4 months.
  • But didn't you know, you need to know what's going to be happening for the next two years before a game has even been released, you can't just enjoy what you have you've got to constantly want more.
  • The problem is there is a lot of stuff missing that should have shipped with the game like basic play modes in MP like Oddball, Assault, Grifball, etc.
  • Oddball has been there since day 1. Other game modes are already able to be made in custom. They will add more to the playlist when they can. I'd prefer they fix bugs and things like that before they worry about modes. The game is already plenty of fun. They are also working on forge which will be a game changer. Trust me I've seen it in action, it's insane. People need to relax. This isn't a live service game it's a regular mp game that's getting content via battlepass. Destiny is a live service game. Even calling cod which requires $30 every 4 months for battlepass stuff isn't a live service game. They could get rid of every cosmetic and I wouldn't care.. the gameplay is fun, online is fun... That's all I need
  • This isn't a problem. It will come if it comes. The real problem is teh loss of players due to rampant cheats. Half of the players in the
    game are using wall hacks and aimbots. No one wants to play anymore. Even good players are sick of the 30-50 scores in every game.
  • Those things are frustrating fore sure--they had 6 years vs. 3 for Halo 5 but Halo 5 had way more content--but for me the biggest issue with Halo Infinite is its outdated gameplay. The movement feels so old, slow, static, and limiting compared to Halo 5; and I absolutely hate the concept of equipment as pickups (there's a reason it failed in Halo 3 to the point that MLG removed equipment from competitive play, and it's even worse in Infinite because the equipment is primarily movement-based, which should *always* be standard-issued). It's a shame they're going for a 10-year plan, as that means we'll be in in the 2030s with gameplay that feels like it's from the 2000s. Oof.
  • Then this game is not for you. The gameplay, to my understanding, is for those who want this and NOT something like fortnight, apex, or COD on purpose. I enjoy and like it, it doesn't feel outdated. If it felt like the other games that would make it feel more like a cheap copy to me.
  • First this game was not in development for 6 years. You have a year of preproduction, then the engine team started. The actual content team who made sp and mp had 4 years and 2 of them were less than ideal because of COVID and working from home. 6 years... Oh the horror... This gameplay is fantastic and the 10 year plan is for the campaign and expanding it not the just the mp. Equipment is fine the way it is and if someone doesn't like it... Custom games.
  • This isn't a live service game it's a regular mp game. Destiny is live service. Didn't 343 just release a big patch the other day.. which this site reported on? Yes they did. A roadmap? A roadmap for what? This is a pvp mp game. Not the kind that even needs a roadmap.. Oh but muh cosmetics! Can't people just play a game and have fun anymore? Do they really need that constant hit of... whatever they get from unlocking something? Didn't another special event literally end like a day ago?
  • They have literally said that this game is live service, it should just be a regular mp game, but it’s not. Is this your first halo game? People want a roadmap so we know when and if things are getting fixed, so people have something to look forward to. Majority of people don’t care about the cosmetics, they just want a fully functional game with all the content it should have had since release. These “events” are hardly events at all, they’re just a chance to drip feed us some lame cosmetics and showcase game modes that should already be in the playlists like every other halo game before it.