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HTC 8S apparently won't be seeing Windows Phone 8.1 Update 1

Windows Phone 8.1 Update 1 is the hot ticket news item right now, albeit with some issues for HTC device owners. Sadly, it looks like it's getting worse still for HTC 8S owners as it doesn't look like they'll get Update 1 at all. If a post in the HTC forums is to be believed, the 8S has reached the end.

The post in full (and with pretty shaky translation) reads as follows:

By HTC and Microsoft R & D department after repeated communication matters relating HTC 8X/8S upgrade Windows Phone 8.1 Update developer preview version now make the following notification:HTC 8X will be the first time the push notification system test time after stable, while HTC 8S due to some hardware upgrades do not meet the criteria, this will not be upgraded, hope you are using HTC 8S friends can understand. More timely information please keep an eye on the official micro-blog user information thanks for continued support of HTC users, thank you!

Sad news for sure.

Source: HTC

Thanks hengxiang32401 for the tip!

Richard Devine is an Editor at Windows Central. A former Project Manager and long-term tech addict, he joined Mobile Nations in 2011 and has been found on Android Central and iMore as well as Windows Central. Currently you'll find him covering all manner of PC hardware and gaming, and you can follow him on Twitter and Instagram.

372 Comments
  • Sad... . . . This is saaddd.... .
  • I'm fuckin done with HTC.....Whiskey Tango Foxtrot!!!
  • Well - same problem as android... seems like even microsoft cant handle the fragmentation and apple is the only one due to inhouse hardware
  • IPhone 3g/3gs/4? They damn well couldn't either.
  • Well said!! So much being Windows Phone upgrades are better than Android.... I hope we should stop saying that to Android users from today.
  • Oh relax.
  • Name another device with this same issue? Android is filled with this problem. It's unfortunate and a screw up by HTC but this is a single issue.
  • Lies, the iPhone 3GS doesn't have iOS 7 neither due hardware limitations. Thats the downside with aging hardware.
  • The 3GS is five years old. The 8S is two.
  • This is why you buy a lumia instead of Samsung and htc who are more focused on android
  • Even the basic Nokia 520 got the update. Gotta stay with Lumia going forward!
  • Actually, HTC's statement's kinda vague. Talk about age of hardware, the L520's kinda same spec and old Talk about internal space, the L530 also has 4GB memory. And both of em can be upgraded to 8.1 update 1. So should we blame Microsoft on this one?
  • my guess is that HTC 8S can't support bluetooth 4.0 (Lumia 520 can!) and without this WP8.1 update 1 have one feature broken: the Accessory App. Here the description: Use accessory apps to get notifications from your phone on your smart watch, active phone cover, fitness tracker, or other kinds of accessories. I suppose Microsoft didn't include a sort of *switch* for this Accessory Apps and the entire os can only crash when you try to use it. 
  • Why don't you have a common domain for all your various sites, like android, iphone, etc... and then you can make the prefix whatever you want.
    for example: "central" (probably cant get this domain, but as an example)
    android.central.com
    microsoft.central.com
    windows.central.com
    wp.central.com
    xbox.central.com
    ios.central.com
    iphone.central.com
    osx.central.com
    apple.central.com
    mac.central.com then you can add/remove/redirect new areas as you want, without registering new domains.
  • At least Nokia is now in house.
  • Hahaha whisky tango foxtrot....thanks for making me laugh.
  • Took me a moment too lol
  • Maybe my sense of humor is broken, but he/she came out and said "fuckin". So, why is "Whiskey Tango Foxtrot" funny if you already swore earlier in the same post? Someone please enlighten me, I really wish I got it. I see it all the time and just don't get why people don't just come out and say it if they already crossed that line.  Thank you for your time and prompt responses. Sincerely, Buzz Killington
  • Because it's funnier.
  • wpc has such a weird crowd.
  • So I´m  after of sticking, with HTC for years i´ts over.I started with Qteq then thtII then the HTC Hd2 and now HTC8s .Its all over. Sorry for the bad English.
  • What kind of English is that!!!??? Couldn't understand anything...except that they are ditching 8s.... Sad news for sure...
  • Because of hardware upgrades with HTC 8S, the phone doesn't actually meet with the latest windows phone 8.1 system requirements... So it is impossible for Microsoft to update the phone as the OS itself isn't compatible. It's not that Microsoft has decided 'lets just ditch it' its that they have no choice, they can't do anything about it.
  • This is nonsens the 8S is better then the Lumia 520.
  • * have decided it's not worth it to do anything about it. If they can make it run on a 520, they sure as hell can on an 8S.
  • Thank you!! How can this be written in their website? It's like they're using random words.
  • It is translated from Chinese I think.
  • Just follow the link on the post (Source HTC) and you'll understand...
  • What does that mean for the HTC 8X?
  • I think other HTC 8X will get the update, this article is just about the individual phone, not about about the whole HTC 8X family
  • 8x will get it, already updated on two of my friend's phone
  • The 8X is still supposed to get it, but this *may* warn of the impending end of the 8X's life cycle as well. Just a guess though, and I hope not.
  • I have the 8S for music only (Dre Beats) so don't care too much. Would be good to have Cortana though.
  • Cortana is in 8.1. This is referring to Update 1.
  • Which sadly couldn't be enabled on unbranded HTC's (which do not have US English)
  • It is but if your phone has US language ROM otherwise you have to wait for 8.1u1 and in the case of 8S you will never get it.
  • But is the 8S receiving the official wp8.1 update, or is it stuck at the preview for developer update...
  • So 8S can't get it due to hardware limitations, 8X and 8XT will get it (after firmware fix from HTC)?
  • That's sad for them, i have ativ s.
  • Same just want the firmware update
  • That's some lame excuse from HTC. If the low end Lumia 520 (with a mere 512MB RAM and 8GB storage) can update without issues, then so can the 8S. HTC is just lazy. Period.
  • That's why you don't buy htc. Lumia = Nexus in Android world
  • Then what's Samsung in windows phone world?
  • Samsung is always Samsung no matter where they are... And that's a bad insinuation :P
  • No choice if you're on Sprint...its Samsung or HTC...or back to Android my family goes.
  • The 8S have 4GB
  • even the 530 has 4gb of storage.
  • doesn't that one come with already with Update 1, which allows OS updates to be installed to the SD card? Would make sense.
  • Lazy has nothing to do with it. It's a business decision.
  • 1) Adding the word "business" is pointless. It's a decision. They've decided to not support the 8S. 2) He's speculating as to the reason why they've decided not to: they're lazy.
  • U have three periods consecutively.
  • I think the main reason is 4GB memory. I am really dissapointed. I was waiting for a long time this update.
  • S FOR STRESS
  • S is for Shit...
    I bought it for my family. Worst purchase ever
  • Damn... I almost bought my wife this phone because she thought it was *cute*... seeming more and more like only Nokia/MS Mobile is the only brand Windows Phone is reliable on.
  • You may ask Tmobile US customers about that :P guess they would proof you wrong
  • Like 925 on tmobile. I couldn't update it :)
  • I hope after the W8 get released HTC will start to care about WP
  • What about Microsoft saying that all hardware will support updates for 36 months or something? The 8S hasn't been out for that long. Or am I totally wrong and that was never said?
  • This is isn't Microsoft's problem and yes they did said that statement. Please NOT EVERYTIME IS MICROSOFT'S PROBLEM! This time its HTC and their saying that it is due to hardware limitations. Now I know some might say "even 620 etc are the same too"...i don't know about that but what officially HTC said,I told you.
  • Sorry, I didn't mean to make it sound like it was Microsoft's fault entirely, but it does say HTC and Microsoft have been communications and come to a decision that the 8S can't be updated. Now in my head that makes it sound like Microsoft for one are going back on their 36 month update statement/promise, but also that HTC are just too lazy to stick it out for a phone that's barely 2 years old when the specs are practically identical to the GDR1-compatible Lumia 520.
  • It's not like it hasn't been a grey area with Microsoft. Doesn't anyone remember they said devices wouldn't get three rows with tiles due to hardware issues, but it turned out they just didn't want all devices to have three rows!
  • Well 2 things to say, one when it was first debuted in 1520, it was reported that it will only work with 1080p devices. Remember? Then after after time Joe said it is now up to OEMS to implement that feature (which was just ~1 week after the nokia world event) so the point you made was dead a long time ago. The request of fans made them due this so Microsoft listened. Now in this case, sure they will say "Microsoft and X or Y are working together" so that doesn't mean Microsoft has done this. HTC said it lacked driver issue first now its non-compatible hardware. I don't think Microsoft has any problems in updating HTC 8S would they??
    So just relax and see that it ain't Microsoft brother...
  • They never said the third row is impossible due to HW limitations, they said it's because of screen size, so on a small screen the small tile is just very small, it's hard to touch it if you have  normal to fat fingers, on a large screen, eventhough the resolution may be the same, the image is bigger due to pixels being dispersed on a larger area, so it was more like just a common sense decison, but eventually, after receiving noumerous requests from users to enable it globally they went that route.
  • I'm glad they did. I have the smallest Lumia (620, 3.8"), and now that I've used the three-row tiles, I just couldn't go back, the two row tiles just look too big.
  • Maybe Microsoft has an "issue" with other hardware. Lol
  • I first switched my 920 to three columns...but gave up, far too small. Can't imagine what would be like on even smaller devices. Now I love my 1520... But actually, MS control too much, just give customer the options, and let them decide.
  • No, because they never said that...
  • My friend I didn't say you were being rude.. You can read my reply down as it will clear the confusion your having. MS is in charge of OS,firmware is in hands of HTC. They have delivered the update but HTC is stating that it is due to non compatible hardware which doesn't make any sense. So think who is wrong here.....
  • It's actually that the new update Microsoft have noticed IS NOT compatible with the phone. So they have no choice but to stop updating it. They can't help incompatibility. It's because of the hardware changes with the phone that has made it not reach the wp8.1 update 1 system requirements.
  • Correct, microsoft provides and maintains the software/OS, but its the OEMs responsibility to support their devices and deliver them updates.
  • So the same like android. Actually the hardware specifications where made to provide a basis for all future updates. seems like they cant even deliver updates on that basis
  • Yup your right....! Microsoft has nothing to do with firmware updates (except I guess Nokia ones) but still,this is on HTC not Microsoft so stop blaming them....
  • MS has everything to do with the firmwares. They defined hardware specs, contracts and conditions with OEMs. If Windows Phone goes this way, than it is not better in any way than Android for end users.
  • The only firmware Microsoft have anything to do with is Nokia firmware (I.e amber, black, cyan E.t.c) as they are the OEM for lumias. But they have nothing to do with HTC firmware's or any other phones firmware. The people responsible for HTC 8S's firmware is HTC as HTC as the phones OEM... If HTC do something to the phone that causes it incompatible with the OS, then its entirely HTC's fault for not following MS's basic system requirements for the OS. MS can't do anything about it, so the firmware on fact has nothing to do with HTC's firmware....
  • So, basically you're saying again it's MS's fault. If HTC didn't follow the hardware specs again it couldn't be Windows Phone certified. In september 2012 MS was on HTC stage saying that they were both working on 8s and 8x. I really don't know why 99.99% of Windows Phone users are defending MS. MS wants your money and it wants it now, no matter how!
  • Exactly. Microsoft used to enforce strict hardware specs and even worked with HTC on these two devices. HTC can't change the hardware now, Microsoft greenlit the 8S and is now discontinuing support.
  • Yep, totally agree with this. It was meant to be a tightly-defined hardware spec so they could guarantee updates. I can't believe they're not including anything from 8.1.1 - at least Apple try their best to gracefully degrade the experience to suit the hardware.
  • No they don't. There is a reason why FIRMWARES ARE STUCK ON CARRIERS besides being given to us through PFD. Think about it brother.
    If truly that was the reason,we could have got Cyan by now right????
    Think again.....
  • Sure, the firmware has to be delivered by the OEM, but there should not be hardware issues since MS would not have certified it then. So if it really is due to hardware issues and not because of HTC being lazy it is partly MS fault.
  • When the 8S launched, it was believed it would be compatible with all updates. Now MSFT have found that not to hold true and there's nothing they can do. HTC could work on a fix for GDR1, but they'd rather support the 8X.
  • I think that what happened is the HTC firmware is causing the issue, probably misallocatibg hardware resources or something of the sort. Which in turn could translate into a "hardware issue"... and Microsoft made some sort of agreement not to throw HTC under the bus about it, and let everyone go home to their families by blaming the phone instead of either company pointing fingers. Possibly for continued presence on future htc devices? Who knows. It's corporate bullshit at its finest.
  • I'm not planning to start a flame war, but even iPhones, while getting certain OS updates, are worse off by not getting parts of the update because of hardware restrictions. So every single OS is fragmented to say the least because of aging hardware.  
  • It is. But when there is a promised lifecycle of 36 month they have to hold their promise. And if this is really due to hardware issues it is partly Microsofts fault, since they certified this device and therefore should have known about hardware problems. But still,I just think it is HTC laziness, if at all, since this doesn't sound official at all but more like some community guy that has no idea what he is talking about
  • Actually I think they promised 18 months. Someone correct me if I'm wrong.
  • It was 18 months. Did a quick check it was extended to 36 months.
  • Hmm. Ok. I'll give you that!
  • That's sad for HTC 8s users and kind off sad for WP in general.
  • I'm not sad for WP8.1 users in general. I'm sad for HTC users in general. Windows Phone, if you haven't noticed, is doing better than its Android counterpart in the updates department.
  • 1. Sad for WP in general because if my memory serves me right, it was stated all WP 8 devices would get updates/support for 36 months.
    2. Yes we maybe getting more regular updates to our beloved os but its still playing catch-up to the competition.
    P.S. Having said that, WP is still better even as it is.
  • Man! I thought you read the rest of the comments... Microsoft said it'll be providing updates for all Windows Phone devices. The thing is that the OEM has to make sure its hardware is compatible. Like the article said: It's a hardware and firmware issue. It's all HTC's fault. Nokia's devices are getting the promised updates. That's because Nokia actually made sure that its hardware is compatible!
  • But didn't MS certify the hardware?
  • @ Baltazar. I know that, but how many more devices will there be. This could be just the first of many. Yes the OEM is at fault here but MSFT should of ensured that all devices were up to scratch because at the end of the day even though its a HTC, its WP that will suffer the bad pr.
  • I don't think that Microsoft will suffer because of this. I just think that no one will buy HTC anymore. That's the only reasonable thing to do. Microsoft doesn't produce the devices, the OEM does. It's their problem.
  • Even though it might initially be HTCs' fault, its bad press and the opposing OS fan boys will associate it with MSFT to score brownie points no matter what the truth really is !.
  • So cares about them? YOU show them the truth! Geez.
  • Lets rally together. All for one, (that's 8.1.1. :)) And one (again 8.1.1. ;p) for all.
  • I'm not sure that there will be much bad press about a 21-month old entry-level phone that won't be able to get the minor update after the major update that they're still due for. I don't think "low-cost" and "future-proof" go hand-in-hand in anyone's mind.
  • True.
  • I'm reading it was 18 months for WP8, which the HTC was, and later the extended it to 36 months for wp8.1 devices. http://m.winsupersite.com/windows-phone/windows-phone-support-lifecycle-...
  • Thanks for clarifying matters.
  • How is that. Not all HTC or Nokia devices got updates .. i think this is kind of sad for windows phone and microsoft to show even with this very limited range of available smartphones they are not able to provide an software update for all of them
  • Which Nokia devices didn't get updates?
  • Lumia 520 Canada mc mobile 620 canada koodoo 810 tmobile usa 620 cricket  
  • Sure the Lumia 520 and 620 update has not been released yet. I have an 820 and only for using DP, I wouldn't have it either.
    Is the 810 a WP 8 phone ??
  • The 810 is, it's a t-mobile exclusive of the 820, effectively.
  • Didn't know that, always thought it was a t-mobile 800 exclusive.
  • They also claimed that the Black update failed to work on the 810 (allegedly applying it turned the 810 into a phone that couldn't make calls) - where in reality they just discontinued it totally, which is why it's not getting Cyan either.
  • Those phones aren't getting the update because of lazy carriers, not because they're not compatible, as far as we know HTC 8s is the only one not compatible.
  • As far as we know, right !!!!
  • no Nokia devices (except Lumia x10 devices) didn't get updates at all, I do have Lumia 620, which is now 1.5 years old, still get updates 'till Lumia Cyan update.
  • Lumia 810 on T-Mobile took the DP update for WP8.1.1, it just will not get the Cyan Fimware update probably because it wouldnt enable any additional features.
  • Hope the 8x update comes soon! My wife wants Cortana UK!
  • Sad.hope they don't revolt and abandon ship.
  • Honestly considering it.
  • Just buy a proper phone from a proper manufacturer. The 8S was never a good option
  • It was my carrier at first. I'm on 3 in the UK, and at the time the 8S/X were the only options... Believe me, I would've got a Lumia if I had the choice.
  • Fair play. You must feel that you've had a good innings from your 8S? Are you really considering switching platform just because HTC no longer support the 8S?
    Personally, 8.1 Update 1 has completely changed my view of Windows Phone. My 1020 is so fast now...and it has almost no shortcomings vs the competition. It also has the most amazing camera that puts my friends iPhone's to shame. Cortana is also working great (UK), as is the wordflow keyboard, IE11 and MixRadio. Best smartphone I've ever had by a good stretch
  • I'm in a half mind really. I have my eye on just two phones now: The Lumia 930, and upcoming iPhone 6. The 930 seems like my kind of phone with the square design and minimal feel with the OS, so I'm leaning towards it. However I've always been in the grey area between Microsoft and Apple, so the iPhone 6 will also probably seem enticing (unless they curve the back panel). I could get both, but then again that requires money.
  • I just did a London to Paris cycle ride with 10 other guys...8 of whom had iPhone's.
    The thing that surprised me most? How poorly the Facebook app worked, how awful the cameras were, and how it was impossible to send photos via Bluetooth.
    I don't know what iOS7 brings to the table....but for me, an Asus T100 and a £160 Lumia 1020 gives me a better platform and ecosystem for the same price as one iPad.
    Windows Phone is turning into a real contender - one with plenty of ability to overtake Apple. Folder support and Cortana have made a big difference for me. I love geofenced reminders (pick up the milk from Tesco's for instance).
    Maybe the iPhone 6 will be a game changer...I doubt it though. & I can almost guarantee it'll be a worse photography (and esp' videography) tool.
  • You could always tap out of the contract route and get a 64GB 1020 from O2 for the equivalent of £180...
    I have the 1020. There's nothing I really wish for that this phone doesn't currently deliver. It's a cracking bit of kit - and the camera grip gives some excellent flexibility.
  • How do you do this? I have a64gb 1020.... But I fancy another one as mine it's scratched and the battery is starting to feel old
  • Just go on to HotUKDeals and type in Lumia 1020. You'll see an O2 Refresh deal thread that was posted today (by me).
  • I was exactly in the same situation so ended up leaving 3.
  • You always have the choice. Just buy unlocked and opt for a sim-only plan. Tadaa
  • Same on US T-Mobile. Was really really excited for the 920, but it ended up AT&T exclusive with no Lumia flagship coming to T-Mobile for quite a while afterwards.
  • I assume then your talking about buying a non windows phone then!!!!?
  • Well I spent the last week looking up which Lumia to buy...
  • For the first time one of my Samsung android friends told me he was considering buying a WP. He used to call himself android aficionado. I'm very happy that MS listens to her customers. I particularly had an issue with IE on the windowsphone, but now they've fixed it, and the new live folder is very cool.
  • HTC = t3h sux
  • Just buy nokia to save your self from fusreationn
  • I'm assuming you didn't buy the Lumia 900. I'm glad I ditched my HTC 8X for an iphone. 
  • No hell no lumia 900 hardware is too outdated im using lumia 625 nokia has its own problems as well bt not gettin an update at all its pretty messed up
  • I bought a L800 but always wanted a 900, what was the story behind this phone as it seems to get a mention negatively from time to time
  • The hard ware is npt comapatible with latest software updates thats the problem
  • if i taught a donkey how to speak english , im sure it would have given a better worded response than HTC :P "HTC 8X will be the first time the push notification system test time after stable, while HTC 8S due to some hardware upgrades do not meet the criteria, this will not be upgraded, hope you are using HTC 8S friends can understand. " da hell is this ?! :P
  • As in the post...it's a shaky translation from Taiwanese (I believe)
  • How do you not proofread it before publishing it live for the public to see?
  • Because its a direct quote from the source.
  • My thoughts exactly. I would have eaten a bowl of cereals shaped s alphabets and shat better sentence than whatever the fuck that was.
  • Hahahahahaha
  • Its translated from chinese. Still really funny though :P but you know "HTC 8S Friends can understand" haha
  • LOL!
  • Hahahahahaha
  • Something's up... That don't sound right. 8 should be able to go to 8.1
  • It has gone to 8.1. It just can't go to Update 1 for whatever reason
  • Ok, that's even weirder... Isn't it?
  • It does sound a little odd. But then again, a simple bitlocker issue blocked Cyan updates on Nokia phones, so a random additional bit of HTC hardware could plausibly prevent Update 1 from installing (I'm not sure what hardware specific things Update 1 has unlocked...but there have been a myriad of changes).
    Either way, I would never have bought HTC over Nokia - so it isn't a problem for me. & there are plenty of cheap Lumia options for those that are stuck with an 8S (630 for example)
  • That makes sense. Thanks.
  • But didnt MS say that the OS update can be delivered in the SD card so the shortage of space shouldnt be a problem
  • This was made possible in the update so future updates can be installed from SD card but not this one (or so I've read at least). Not sure why the space matters, could update 8S to 8.1 and don't think minor update is bigger than major release...
  • Sad of 8S users.
  • Wow Microsoft.
  • Not MSs fault. Its HTC who has to support its devices with firmware updates. They dont want to, so they drop support for the 8S.
  • Don't you think, duing the development, MS would have tried to test 8.1 Update 1 on an HTC 8S? I bet they did. They knew HTC 8S will not support all along.
  • It's wow HTC...
    Selling a phone with 4GB is almost like cheating their customers.
    The should say sorry and offer a 8x for free.
  • Lumia = WP, you're digging your own grave buying HTC.
    The HTC One M8 will be no difference.
  • I was eagerly looking forward for the windows avatar of m8. Its really a good device. Hopefully they wont ditch support for a premium device in this manner but I have to admit I might have to rethink on that w8 whenever it does finally arrive.
  • True. Who would buy the WP version of any other HTC phone now. Can't tell how glad I am that my phone is a Nokia
  • So you're saying we should treat MS like Apple?
  • Soooo, HTC huh?
  • There goes htc's sales from now on... :\
  • HTC's sales are just going to plummet and keep on plummeting until they go out of business.
  • Yup, they should have been careful on their hardware and customer and services support, now they are going to taste their effort
  • Exactly. I remember an article where the HTC 8S and a Lumia were opened up side by side. The Lumia's hardware components were so neatly placed. But on the HTC, it was as if everything was thrown in. It looked like they built the phone half hearted. No wonder it does not support software upgradations.
  • They dont know how to treat customers and they will lose them. On the other hand, microsoft know how to... ^^
  • Glad I switched from an 8X to a 930 last week. Its death is probably fast approaching too
  • I cannot believe that all over the WP communities people believe to this 'annoucement'. First of all - MS made hardware requirements, and they promised 36 month WP8 support. Try to think if HTC somehow fails in delivering update for 8S that would be MS fail. Windows Phone as platform would not give confidence to the new OEMs. Secondly, HTC 8s hardware is MS certified and there are a lot phones with similar specs gaining new updates. Third - there is a lot of money involved and contracts signed from both sides, so I don't believe in rumors. If however this happens I don't why should anyone ever trust MS and use their services.
  • If it does indeed come forth as truth, it's back to iOS for me. I'd rather spend money on an iPhone and know what I'm getting, when I'm getting it, and what updates I'll get without a doubt...
  • Sure you can "get" them, but can you run them? Apple is notorious for staying silent when there are update issues, and don't say which generations will be supported.
  • Where and when did MS promise 36 months support? And besides, providing support does not mean updates to later versions of current OS release.. Fixe yes, but not later updates..
  • You should definitely be better at following the news and especially - googling or binging - choose one. Secondly - it does mean updates! I cannot afford myself to talk to you, I'm so tired of discussing with people who are not well informed.
  • How can you possibly think that this is Microsoft's fault ? Microsoft provided the update, it's up to HTC to get it on their devices, but they need some proper firmware which I don't believe they are willing to support, and now this is their excuse
  • It is MS fault. Not fault, but fail. They have written hardware specs, they signed conditions with HTC. If conditions allow this, then MS is one to blame. Remember - Business = money & contracts! Obviously MS failed!
  • it's HTC fault for not supporting device... not Microsoft fault....
  • Its not Microsoft's fault. Its HTC's fault.
  • You're blind with IQ 50.
  • I say we're all blind till Redmond wakes up, has some coffee, and tells us what's going on.
  • +8X
  • Well HTC did nothing to promote WP. They still have chances coz their android market share isn't that great too. I don't know if their satisfied with their market share what they have but they should do it fast to excel in WP market. Google doesn't care shouting their OEMs now. Microsoft does care. Choice is theirs
  • They can't beat Samsung/Sony in Android market, and now with this kind of support, they can never catch up with Nokia/MS Mobile in Windows Phone market either. :/
  • What about the other OEM, like in China and India? will they be able to cope up the Next Next Next Upgrades like that of Nokia(Microsoft Mobile)? i think HTC 8s and L520 have the same specs. just wondering why GDR1 is not Available to this 8S.   Sad for them.
  • The problem is probably in the firmware, which HTC is not willing to support anymore and this is their excuse not to update
  • get it. that would be the Portico, Amber, Black and Cyan in Nokia, right?
  • Portico was actually the OS codename for WP8.0 GDR1. It wasn't just a Nokia thing.
  • aw okay! 
  • The usual HTC crap they pull across their products and have done so for years. I wonder why anyone expected this to be any different.
  • Yes and that's one of the reasons why HTC is currently doing so "great". Awesome hardware and design but no timely (or at all) system/OS updates.
  • So... The 8s won't get the update, but will the 8x get the update soon?
  • Yes, so far the 8X update is still on track
  • -1 for M$ and HTC... :/
  • The 90's called it wants it's $ back.
  • I think HTC windows phone is a dead end.I don't think going for their next device one W8 is a wise choice while the old 8x still suffers major problem like overheating.
  • Compared to the 920 which released at the same time, the 8X is a brilliant device, far better design and far more stable than the 920. Have you read the 930 forums and seen all the problems with that phone? Nokia are no better than HTC at the moment.
  • My 8X does heat up a bit, especially - and bizarrely - with the Microsoft Solitaire games, but it's never overheated.
  • Mine only really gets warm when I play a game for a long time or when I have 4G turned on (possibly an issue with the antenna for that one). Only time it overheated was when it was getting warm and then locked up (2 bugs happened at once). Also, I would have to disagree that the 8X is better than the 920. The 8X isn't as durable (though I do like the aesthetics better). And hardware notwithstanding, the 920 gets access to all the Lumia-exclusive features (bonus apps, Nokia services, etc.).
  • "We fucked, hope you guys understand"
  • No, I don't understand. And no, I don't forgive.
  • They said Windows Phone 8.1 Update Developer Preview Version, not the official one right? Maybe there's still hope for 8S users! What if small tweaks in the commercial version will make it work to 8S?
  • Almost bought that phone.., but it has only 4GB of storage (excl. System). I went with the 620 instead.
  • I thought it was 4GB total.
  • It is total. But it has an SD slot, which 8.1 made useful.
  • Wtf. If a shitty Lumia 520 can update to 8.1 update 1 why can't we? :(
  • Hmmm makes me think about whether the upcoming HTC phone is worth the investment. Of course I'll pretty much take anything that actually makes it to Canada.
  • It never will be, not from HTC no.
  • This is why i switched from an 8X to lumia and will never go back, HTC support for their devices was always dire. The One W8 looks interesting but iv been burned too many times by HTC.
  • What the hell? I'm using an 8S on the Preview For Developers worth no problems until now. Thanks for screwing me over. I only got the 8S because the only other Windows Phone available at the time on my carrier was way too expensive, now the corporation is screwing me over because I couldn't afford a flagship phone. Brilliant.
  • This is why you don't buy HTC, their turn over cycles are short. And more often then not they are too lazy to fix anything when there is a problem.
  • Why are you not considering switching to a contract without device and purchase a device someplace else?
  • Because I'm in a low-pay job and can't afford to dish out that kind of money in one hit
  • This better signal a new windows phone by HTC
  • While sad & everything, lets be real for a second ... Its a low end device with only 4GB of internal storage ... The OS grew in size ... I'm not so sure you can cramp a 5GB OS in ~4GB phone.
    Yes, HTC messed up by giving it a 4GB of internal storage ... That was shortsighted of them ... But yet again, that was the minimum limit at the time. What were you expecting?
  • Wait wait wait, doesn't the new Lumia 530 also have only 4GB internal storage??
  • I just looked it up & it does, you are right. I was under the impression that its an 8GB like the 520 ... My bad.
  • It's effectively the replacement for the Nokia X.
  • It will ship with this update already installed though, instead of having to do the upgrade OTA.  Upgrading takes more space because you have to download the entire thing and then unpack it and move the pieces around, so for a time you end up with two copies of all the files that are being replaced.  I wonder if that could be what's behind this.  If they someday fix the update process to use the SD card maybe the 8S could get back on track, maybe.
  • I updated my 520 to the update 1 while having only 1GB free space.
  • Hear! Hear! Posted via Windows Phone Central App
  • Really don't understand why people are being so dramatic about this? If true, is it that bad that a phone that is well over two years old has now dropped off the update schedule? Happens on Android all the time that. Three years ago HTC developed the 8S. It clearly met MS's requirements as it had to be passed by them for release. How were HTC meant to know then that a change to the OS in three years time would cause this? I wouldn't be surprised if a few Lumia devices also get this fate. There are quite a few still where MS hasn't released 8.1 and where the DP update doesn't work either. Whilst disappointing for 8S owners this news isn't all that bad, such an old phone has to drop out eventually and the vast majority of users who got the 8S will be nearing the end of their contracts anyway, and the phone still works. It's not like there is anything show stopping in 8.1.1 anyway. Cortana is a cheap gimmick that most people will not use and the rest of the new features are hardly worth mentioning.
  • You make too much sense ... *Brain Freeze* To be fair, it's almost 2 years old, but I agree with you. It did happen with the Lumia 810 & 822.
  • In which space do you live? HTC 8s was out in december 2012. That's three years for you?! Clap-clap
  • Yeah, factor in development and design and manufacturing and I would be surprised if the 8S is less than three years old.
  • You don't count those things when you're working this stuff out. You only count release date. Ridiculous to say anything else - please don't make someone explain this to you.
  • Never,never HTC with WP, Ascend W1 with same parameters will get WP 8.1 Update 1 and HTC not? Even Lumia 520 get it,with same HW.....Shame on you HTC and MS..... Support till 2016,wait,we got 2014,no ?  
  • HTC has not done the best job supporting the platform. When the 8series came out I waited for the promised Zenith to replace my Titan. We all know what came of that. Since then they have not produced a WP device. This is why I picked up my 920 and I have not regretted it.
  • Same story here. Used to be a total HTC fan on WinMo, but after the Titan it was clear they weren't making an effort. Jumped ship a bit earlier, to the Lumia 900 and never regretted it for a moment.
  • +1020 Same story here. Was a HTC fan on WinMobile until I got a Titan. No updates and poor support. I jumped ship to Lumia 1020. HTC has to provide quality updates and support for their WP devices for at least a year before I trust them again.
  • Remember this, and HTC bad support before committing to the M8 WP. It's all fun and games in the beginning, but can you trust them with WP9 support?
  • Salt, you have a good point.
  • God no!
  • It's not Microsoft's fault if HTC doesn't want to make firmware updates for their phones.
  • If you read the article it says the hardware no longer meets criteria. The OS has simply developed past the capability of the hardware. This doesn't sound to me like something you can fix with a firmware update.
  • or that could be just a lame excuse by HTC
  • It's not HTC support that is the problem here. It's the hardware no longer meeting the OS requirements.
  • +1
  • And you guys are actually blindly believing that? Sounds like a pile of BS to me. What hardware does the HTC 8S need that it doesn't have?
  • More storage.
  • So Lumia 530 will magically have more storage, even though it is 4GB like 8S?
  • L530 has 4GB internal and it gets update 1 just as easy as 520.
  • hope guys at xda developers can fix it
  • This is why I'm never getting an HTC ever.
    I never got the bad taste out of my mouth after they failed to update any of their 7.5 devices to 7.8. Horrible service.
  • No wonder why the Nokia Lumias are the best Windows phones!
  • Most of my pals who bought HTC windowsphone switched to Lumia after seeing mine,plus Lumia got glance,+SMS and call filter and many more,sad but where Windowsphone concerned,Nokia/Microsoft on the forefront
  • This type of nonsense is what Congress of using non standard drivers to drive non standard hardware. It used to be the exclusive purview of Samsung, but if HTC has swallowed the Kool Aid it's not a good sign. They used to be innovators that drove the industry but seen to have lost all originality and just copy Samsung. Too bad they didn't just stick to the good stuff.
  • The promblem maybe they encouter is the internal memory which is only 4GB  which is much lower the Lumia 520  8GB internal storage which is most of that space was already occupied by the OS itselft and no room for update installers.. 
  • I can't believe they even shipped a phone with 4gb of memory in 2012. The 8S wasn't even exactly being marketed as a low end phone. Hilarious.
  • the L530 has 4GB internal just like 8S
  • Did the wrong thing getting an htc 8s.. Never gonna trust them easily again..
  • Definitely
  • Shitty HTC.. I hated it on android now I hate them on Windows Phone too! I will go Lumia from now on or i will switch to iPhone, but I want Windows Phone so...i don't know by now.
  • Just get Android or iPhone. Nothing exceptional about Windows Phone anymore when the fragmention is just as bad.
  • Never ever going back to android! I love Windows Phone! But the only other option is iPhone for me. So well let's see what I can find next month!
  • My guess is that something got lost in translation. Move along.
  • Life is a ditch, Microsoft has not yet informed me what is going on with my l625? Sad to know that you are leaving!
  • Will all due respect to all other brands, when it comes to choosing a WP device, Nokia is the way to go.
  • Ye HTC, you had one f*ckin job...
  • The next one will be the Huawei W1 or the Samsung Ativ...?! NVM, that's the right way for loosing clients. And for what i've heard, HTC shouldn't deserve it.
  • That's it, that is it. I have had it to my fucking limit. HTC is now looking to give Update 1 to the 8X but not the 8S! I have the 8S! This news from HTC is not acceptable! HTC, this time, you have gone way too far! By this time forward, after I get a new Windows Phone, I will NEVER EVER get anymore HTC's AGAIN! I cannot have HTC letting more good chances for ALL of their phones, including the 8S slip by! HTC, you have made me really angry and I will never EVER want to hear from you again!
  • The good news is 8X will probably get the firmware update and then Update 1 for WP8.1...
  • please can some one tell me how to roolback my 8S to WP8??? we wont see a official firmware from HTC for WP8.1, so i want to go back, it is not stable how it was before WP8.1. Please some one?
  • I'm looking for the same answer for my 8xt Posted via Windows Phone Central App
  • Htc 8s is only now a cheap phone €60 simlock free , apple are not good with updates as the original ipad was before it hit 2 years dropped from updates , but thats apples way to force you to buy new or do as i did go android , as long as the 8s gets 8.1 then that should be enough its better a fully working phone than a snail paced one ( like the older iphones always go with new os updates )
  • my dad has my HTC 8S.. now i feel bad for him. please microsoft. Do something!
  • Lol, good job HTC supporting your customers
  • Thank goodness I went for Nokia, kudos Nokia( Lumia 925) and please keep supporting your exiting phones running wp 8.1, and we all will be happy
  • These are some of the reason why I've stopped using HTC phones.
  • HTC= High tech cheats.
  • Ha! You have just took the words right out of my mouth!
  • There are quite a few of us with Lumia 920's, and Ativ S users that still can't install the update due to a 80188308 error, downloads, prepares to install, gears come up for about 30 seconds to a minute, progress bar doesn't start, then it reboots back to the start screen. Even worse http://answers.microsoft.com won't accept my reply detailing my 920, just says it cant submit now, try again later :(
  • So, anyone still going for HTC M8 Windows Phone? LOL!
     
  • I am certainly not!
  • I believe the experience would be better on a flagship device rather than a low range 8s. You're right though, it's something to consider. Posted via Windows Phone Central App
  • im going to have to disagree, you know what you paid for when getting a lowend smartphone, i won't lie though HTC is no beautiful stranger to 'forgetting' about software updates but the 8s is essentially entering a stage of obseleteness (much english woah, slayyyyy me slayy) due to somewhat weak processors  and hardware.
  • Can someone help me. I can't download apps above 20mb over cellular after update 1. Am using Lumia 920
  • Can MS pass-through the OEM and give an update to 8s?? I have heard that MS can pass-through the OEMs before. But this time...... I don't know. I think they are saying about the Developer Preview update not official. Hopefully......
  • Did you like alot of other people not read the article? There is nothing Microsoft can do about it as it is the hardware that's not compatible with the update. So even if Microsoft pass-through the OEMs you wouldn't be able to install the update due to the hardware not supporting it.
  • So, that means spec. of HTC WP isn't the latest and also HTC thinks WP is a joke.(Fuxk you HTC)
  • HTC not the latest??? You do release that the 8s was released two years ago? So at the time of release the 8s was fully hardware & software compatiable with Windows Phone 8. Since HTC aint mind readers & also can't see into the future, they would of had no way of knowing at the time of the 8s release that two years later Microsoft would release an update that would not be compatiable with the phone. Also two years of offical updates is pretty good for a Windows Phone as alot of Android phones don't get that & alot of Androids don't even get any updates at all.   
  • Hard to believe as 8.1 and 8.1 Update 1 don't really use hardware differently. Sounds more like something else. Perhaps they messed up their firmware update mechanism with 8.1 and don't want the hassle of fixing or similar
  • I think there are three reasons that HTC 8s won't get update.
    1. HTC don't want to update the firmware of 8s. They think it will spend alot of resources of the company. (Lazy)
    2. Because of the HTC new WP W8. If 8s can get update people won't buy W8 and they also have not enough resources to afford the firmware update and new device development.
    3. The HTC 8s inner storage not enough. It need more space to update the Os (just 4GB inner storage)
  • Looks like I will never get Cortana until I upgrade to a Nokia Lumia. I am looking at a 1020 to get for next year.
  • Don't. Wait for McLaren or 930 (apparently the McLaren is shifted to release next year)
  • You can get Cotana by switch to US region and US language (upgrade to 8.1 Preview of course)
  • Fuck you htc
  • Well I guess I chose the right time to switch to a Lumia
  • Even if this is true, I don't regret buying my 8S. I bought this phone knowing that it is a low range phone, with not much memory and no app support for SD. 1.5 years later, I have 32GB SD with tons of apps and games, I use it for navigation for free thanks to HERE Drive and I got all those great 8.1 feautures. This little phone is rock solid and aesthetically far better than the 520. I'll be getting a 930 this month, but definitely not ditching the 8S (with or without update).
  • May be it's just for the Developer Preview. The GA bits could as well be supported just fine if HTC can get their act together and release a firmware update. I dont see any line from that snarky translation saying that they won't release a firmware update, ever. Unless of course if Bing has missed that part ;)
  • Alright, that's it. I'm getting a Lumia and selling this thing. It's not even 2 years old and getting abandonned by the company. Never again HTC, never again, no matter what OS.
  • Just a silly question guys, is the 8s will stop working if we don't get this update? been using an 8s also for 2yrs still in portico, doesn't know why another 8s can update to GDR2 or GDR3 mine say's "your phone is up to date"..
  • No of course it won't stop working.
  • F**k it, I'm going to sell my HTC 8S!
  • That's sad but they better come up with better reason because hardware limitations ain't gonna cut it, since devices such as 520 is getting the update and 8S is almost identical.
  • I see that the 8x will get the update and that the 8s wont. What about the 8xt? The problems i had after dev previewing 8.1 were so bad on the 8xt i had to buy a new phone to tide me over (a g3 since sprint has no love for windows phone). Does anyone know how to drop the 8xt back to wp8? Posted via Windows Phone Central App
  • I´m done with Htc time to buy a Lumia! And Htc go and pee your Android customers on the knee but not the WP customers.
  • When HTC and MS announced the 8x and 8s they were serious about the signature WP8(! not 8.1) device :D Hopefully my 8x will get the update. Remembering Desire HD? Will get Android4... not! What a joke... Looks like HTC will never learn :/
  • Hahahahahahahah so sorry HTC users! :D
  • WHAAAAAT?????, and Nokia 520 can get it(8S still more expensive than 520 -__-")?????? shiiiiiiiiii********(tet) youre broke my heart HTC & Microsoft, i'm windows phone lover (since it WM 6.5-7-8) & 8S user (i'm in love with 8S design) & now u'll give up????? man this is suck ..... ¬_¬"
  • I think the "Hardware" limitation that HTC is talking about mainly pertains to the storage. HTC 8S came with a 4GB internal storage. I have a Lumia 630 with DP and my Storage Sense shows 3.05 B in system files. I remember seeing a Lumia 520 with about 2GB in system files. My conclusion: installing subsequent updates occupies disk space incrementally. It could be possible the update exceeded the usable space limits and is hence unable to update.
  • But...how? I updated from 8 to 8.1 fine with 1GB free storage. I still have 1GB free storage and 8.1 Update 1 isn't even as big as the past 8.1 update.
  • I don't know. But this doesn't make any sense. Have a look at the specs comparison between the 8X and the 8S (link below), and tell me one good reason why 8S wouldn't be able to receive the update while 8X can. I can only point out storage space. Link: http://www.gsmarena.com/compare.php3?idPhone1=5000&idPhone2=4975
  • In that case support a hard reinstall of the firmware update.
  • Yeah, probably a Lumia Software Updater-like software should do the job I guess. But then again, I'm only saying this because this explanation by HTC simply doesn't make any sense
  • Man, thats some pretty sad....translation... Lol
  • HTC WHY YOU DO DIS TO ME D,: ...... well i understand if it is hardware limitations kinda because its kinda ollllddddddd now and stuff but i was planning to upgrade anyways, hope the newer low end windows phones get atleast 2 years+ of updates.
  • There is no better reputation for htc Tha this ...
  • HTC for WP is like Samsung for Android. Eventually they will just say "fuck it, buy a new phone". 
  • So dissapointed from HTC. Over and over again. I will never buy another HTC device in my life.
  • Thought the point of hardware requirements almost guaranteed support. The 8s seems to be pretty close to the L520. Sad for 8s owners. Another reason why other OEMs are hard to trust for more support vs Nokia (though Nokia has the 810 but that's a carrier variant, so the blame can be with the carrier there)
  • If its any any silver linings at all, I'm encouraged to see this much comments made here over an 8s device that no one really uses anymore.
  • And I was really leaning towards buying W8....sigh
  • At first I was going to go with an HTC probelm, but after some research I'm going Microsoft problem: 1) 8x and 8s were released in November 2012 so they are nearing 2 years old
    2) Microsoft upped the original supported time for WP from 18 months to 36 months in July 2013... this means under the original 18 months WP 8.1 would have just made it in for the 8s/8x and WP 8.1 Update would have been at the 20 month mark. The doubling of the supported time is probably what has caused this issue after the fact. Hopefully new agreements have been made with HTC in regards to their new phone being supported by them for 36 months instead of 18, but at this point we're probably even lucky they decided to look at the 8x to see if it can support update 1. If Microsoft wants to live up to their post launch agreement of 36 months of support it should be on them to make it happen, which should most likely be a feature stripped version of update 1 for the 8s (and any other phones that aren't getting the support) similar to what Apple does with their iPhones. 
  • Right HTC. You just gonna release a new phone. This is not what people wanna hear about your support. They never learn
  • +++
  • I'm done with my 8S. :( Never will buy any hardware but Nokia/MS
  • That's F'd up man!
  • What could be the reason, i mean what hardware don't have htc 8 to support update.
  • I think it's fake reason. They are lazy to fix the bug.
  • Hahaha! Fuck HTC! This is bad omen for W8. You should think twice before buying their upcoming phone.
  • what a shame. nice design with the phone but htc sucks
  • Well, this is really unfortunate. I was getting so excited for the W8... But now I'm thinking the 930 may be the better decision. Stuff like this makes me nervous using HTC moving forward. I'll wait and see what happens with my 8X before making judgement.
    I wish they would have put the 801 into the 930, instead of the 800. And SD card support.
  • My thoughts exactly
  • They got to at least add cortana? I mean live folders and shit looks sweet but I'd be fine without! Cortana would be awesome on the other hand....
  • This is totally unacceptable from HTC. If it is truly a hardware limitation then they should release a more specific statement detailing the problem to calm their customers down , not a half-assed, general, retarded English statement. Not to mention shittier spec'd lumias getting the update.
  • I've been with WP since launch but the ecosystem is not what was promised.  WP is in effect just Lumia.  I don't want to be in an ecosystem where I essentially only have the choice of one manufacturer.  I don't even like the design of Lumias.  I had the Samsung Omnia 7 which was an awesome phone.  I now have the HTC 8X and this firmware issue is not a surprise.  The WP market is saturated with Lumia brand, to the point where I don't see other manufaturers taking an interest.   My 8X has been on the dev preview and is far from stable. I imagine there are plenty of 8S users running the dev preview that are now stuck with a buggy OS with no recourse.  HTC need to provide a mechanism for it's users to roll back to a more stable version.   Its a shame as I really bought into the whole win8 ecosystem and bought my wife and kids all WP phones/tablets.  My wife and daughter are now both back on droid using Sony phones which are superb.  I and my son will be going back to droid when our contracts are up.  Keeping an eye out for the new Nexus as my Nexus 7 tab is excellent and gets far more use than my win8.1 tablet, Out of interest how many lumia models are there? as it seems like a ridiculous amount.  
  • What does this have to do with a push notification test system?
  • Wow... That's just really bad :(
    Even though I have a Lumia, but it sucks that some users won't be able to experience the new OS...
  • Guess we'll have to join the Lumia users haha
  • HTC 8s , 8x n M8 is the only WP in HTC . So I choose 8s , why did Lumia 520 got the update on wp 8.1 GDR 1 while HTC 8S is more superior than Lumia 520. But still i hope that HTC Owner will resolve this matter. We still hope that we will get the update.
  • No point...they just said it wont work. 8S wont get the new update- if you want the new features get a new phone.
  • So seriously.  If you have an HTC 8S it's about time you got a new phone anyway.  And this will not bode well for W8 sales.
  • And there I was thinking about that new HTC Windows Phone and then you learn they won't support their existing phones... Guess I'll be waiting for that new Lumia on AT&T after all.
  • Cant believe how dumb dome people here are
    Firmware problem = htc's fault
    Hardware problem = microsoft's fault
    Lets just wait for a confirmation from Joe Belfiore on this situation
  • A bit off topic, but I'm getting the same update error on my Lumia 925. It's not related to "low system space" cause I got about 7GB free space. So I think there are more problems with this update than just hardware specs or storage space :-( I hope they fix it. I was able to install it on my lumia 820, but 925 just keeps getting errors.
  • -sigh- Of course this has to happen to the 8S. Oh well, time to get a Lumia, this phone was annoying anyway. Any suggestions? :D
  • I am a HTC fan.... Used a Surround 7, still somewhere in my house... But may be I am missing something here... Are the same persons complaining about this l ask of update requirement the same folks who needed to buy a new device in order to move from 7.8 to 8.0? I bought a 520, so yea I have the GDR1 update, but if some how 8.1 was able to be placed/run on my HTC it would be in my pocket now. This case may be different though, given that no 7.8 device hardware was said to be able to run 8.0, yet HTC 8S is a WP8 device, upgradeable to 8.1. The point is, MS delivered on the fact that 8.1 would come to all, and testing proved that GDR1 won't be "plausible" on that device - is it the only one? Who knows... It's not like it is a marketing strategy to get users to get a new device like the expected M8.
  • I hate htc :'(
  • This is one of those PR disasters, just a few weeks before the presentation of the new Windows Phones... Who will trust them buying a new phone knowing this? HTC, you already know what means losing people trust with abandoned android phones: pay 2 engineers to release a freaking firmware and call it a day.
  • I swear...I've never seen a bigger group of crybaby people in my life. Some halfassed rumor that is unconfirmed and you kiddies all go crying over it. For all you know this could very well be a planted rumor,which wouldn't surprise me in the least. If it turns out to be true then cry about it. Posted via Windows Phone Central App
  • Since HTC moved wholly from WM to Android, I was predicted such issues and shortage in income, those who remember HTc WM times, never forgave the company for such silly transition. They don't even think How they can tolerate the pressure inside Android market. Samsung, Motorola, LG, Sony and Now Xiaomi, Huawei won't let them even breathe in android Atmosphere. Now, not only they moved to WP so weak, they made handsets which depend on the market price, worthless. And now One of Two is died."May God bless it." The only way to pass these shortage is to listen to their customers. Many people like The style of HTC One (I'm not), but don't like Android(Like me), the result is this movement that make HTC ONE M8 powered by Windows Phone 8.1.
  •   This makes no damn sense. If the bottom of the barrel (specs wise) 520 can get the 8.1 and GDR1 updates, then the 8s and all the other 512 mb devices should be able to get it as well. It has to be some firmware that HTC doesn't want to take the time update that's causing the problem. I hope this gets updated and/or was translated incorrectly because if it's accurate, HTC just lost a lot potential customers. I was considering waiting for M8/W8 but if this is the kind of support I can expect, then forget it. And yes, I realize that one is a high-end device and one is a low-end but it shouldn't matter. I guess everyone with an 8s will just have to sign up as a developer for any future updates.
  • Well, that's too bad.
  • Wtf. Then what i do to my HTC 8s. Fuck Microsoft n HTC. Can anyone tell me what is the limitation of 8s. It's all equal to Nokia Lumia 520. Then why Lumia get update 1 & why 8s wouldn't??????
  • It's the fake reason. I think!
  • Stupid HTC
  • Sad news for htc 8s owners. Luckily my huawei w1 didn't have this issue.
  • This is why Nokia/MS has 90% or so market share.
  • Ok, they've talked about the HTC 8X from AT&T and 8S but what about the 8XT from Sprint?
  • Doesn't seem faster =(
  • Budget phone with low hardware spec's not surprising.You get what you pay for.The 520 and 521 probably won't support WP9 either next year.
  • Omg yes I almost thought it said 8X ^o^
  • So Microsoft say that do not fragmentation with WP?! And now, WP is  like another android. Maybe i'll be back to Sony phone. I buy 8S because it's WP and now so disappointed.
  • What I find unbelievably damning is how all this seems to have blown up on Update 1 release date (yes, yes, Dev Preview, I know, but still).  There are not *that* many WP8 phones out there, how did they not test U1 on the 8X/8S and try to fix these issues before the release? Did neither MS or HTC test this out before the actual U1 release date? The 8X was supposed to be a FLAGSHIP WP phone ffs. Now MS & HTC appear to be in damage control situation, reacting to the fiasco instead of proactively adressing these issues before release... Looks amateurish at best. I like WP8.1 more than the other platforms, largely because it's different and, heck, pretty damn cool, but I feel HTC has become the bastard child of the WP family...  HTC : step up, otherwise everyone will jump ship to the Lumia...
  • I had the HD7 way back and they screwed me with WP7. I said I would never buy another HTC product and here they go again.  I'm glad I swore off HTC for good then.
  • The phone is 2 year old so why would you update it. It's obsolete
  • For all those Nokia/WP fanboys, HTC has done better recently in terms of sales of their flagships. The 8X/S isn't HTC's main devices (Heck they aren't even their midphone range). HTC is focusing on Android, let's not forget how MS bailed on the Nokia X? That wasn't even two years? By that logic I'm never bying from Nokia again because of lazyness and poor support. The One M7/8 are their main devices and those phones are the quickest to get updates.
  • Just got lucky with just one letter.......i have X instead of S
  • You know, one of the reasons I preferred Windows Phone over Android is the assurance that I wouldn't be left behind for OS updates because the phone I got wasn't popular enough, or the manufacturer/carrier couldn't be arsed to send the update. Boy, good thing us Windows Phone users don't have to deal with that. :/
  • If this is a low memory related problem, will phones like the 530 face the same issue?
  • so it seems that no updates for my 8s. 8.1 update gave me bugs & glitches. the last update gave some more. And why Windows Phone is better than android? It was better ( on stability. that was what i wanted). next phone will be android or iOS. Good Bye Windows Phone fans!
  • Stop dissing MS! Actually MS is earning more money on selling Android (royalties) then on WP MOS! Funny, but true!
  • Glad i didn't buy one of these now. I was seriously tempted (it's still a beautiful looking Phone) but Nokia essentially made any other choice but them impossible...still do.
  • It"s verry simple folks. Just check the specks win you buy any new phone or any device for that mater., and stear clear of the lower end devices. Always buy the best that you can afford is A good rule of thumb. Any one that bought a netbook sould be able to relate.
  • It"s very simple folks. Just check the specks win you buy any new phone or any device for that mater, and steer clear of the lower end devices. As my computer school professor said. Always buy the best that you can afford is A good rule of thumb. Any one that bought a netbook should be able to relate. With that said i Have the HTC8X and hope the fix comes soon i love HTC and Windows Phone 8.1.
  • Forever loyal to Nokia. So uh duh?
  • i have an 8xt. what does that mean? i want to switch to nokia but of course sprint doesnt have nokia and i like my boomsound cause i listen to tons of music. i wish i could switch my carrier  
  • So 8S can't get it due to hardware limitations, 8X and 8XT will get it (after firmware fix from HTC)?
  • But will the 8S get the official Windows Phone 8.1 Update with new Firmware? If that would be the case the 8S-Users, like me, would have still a hope to get the GDR1 through the Developer Preview, since it was just said that the 8S needs a new Firmware. If that'd be true I would be less angry about this shit. Hell, as I read it today I just thought: Fuck you HTC. I don't see that massive difference between the Hardware of 8S and 8X, the only big difference would be the storage, otherwise it's nearly the same device with some better processors and memory for the 8X. It's clear to me now that I won't ever buy any device of HTC again. I know that the device is relatively old but HTC never cared about their product, if I look at Nokia and how they supported their devices that's a horse of a different colour.
  • Well, these devices ARE quite old. Way back to the introduction of Windows Phone 8. It's about time they're recognized for their age.
  • But what about developer preview version of wp 8.1 update 1 ?
  • So I've been thinking about why there would be an issue with upgrades in the first place as most Windows phones are quite similar. Then it hit me, the Beats Audio functionality, I bet that's what needs a new driver and I bet it's a different, entry level sku on the 8s which is why it's no longer supported.
  • Guys, The HTC's Attentive Phone app was updated for me yesterday . No new features appear to be included, so that might suggest that it's only supplied as a bug fix, and possibly preparing the way to be reintroduced as a supported platform for the Windows Phone 8.1 Developer Preview program. The Windows Phone store page for the app still shows the last update as being November 30, 2012, but it's just not been updated yet. We'll have to wait and see if the updated Attentive Phone app is the fix for the Developer Preview program, but it's a good sign.Use sysapp pusher software to update the attentive phone app ...Lets see..                                                                                                         -----------ANBU  
  • This is slightly biased don't believe it, SERIOUSLY this is for all Windows Phone HTC users who want to update their phones it's not quite as dead as you may think. HTC devices arn't fully supported meaning you won't receive 8.1 Update automatically, but you can still install Preview For Developers from the store, log in to it go to your Phone Updates in settings and check for updates there are instuctions on Google on how to do this but it is really easy to do. I know this because i have a HTC 8S which wasn' ment to get Upgraded to 8.1 but i installed the Preview for Developers to update the Phone and it worked, so it's no quite as over fro those users who still want to update, you don't even have to dump your HTC  Phone.  When you update your phone to 8.1 Update and install all updates you will get Cortana and Folders on the Startscreen. You do all this if you wish to keep your device updated, Microosft have done this so you don't have to worry about waiting for Carriers to send you Updates. So if you want to stay Updated do all this.