HTC 8X and 8S owners report not getting Windows Phone 8.1 Update 1

If you want to see 8.1 Update on your HTC 8s install Preview for Developers, sign into it go to Phone Update and check for Updates install all of the Updates. Preview for Developers is designed by Microsoft for users to keep updated instead of waiting for carriers to deliver the Updates. The app will Update your Phone from 8 to 8.1 Update latest preview build for free and the App is free On 8.1 Update you will be able to use Cortana and add folders to the Startscreen. So the HTC 8s is not dead yet. I have HTC 8s and did all this it worked, i'm currently on 8.1 Update with all updates installed for that build so i'm updated. After you're done you can delete Preview for Developers it won't affect your Phone .

http://www.windowsphone.com/en-gb/store/app/preview-for-developers/178ac...      There are instructions on Google on how to do this but it is easy there is only 3-5 steps.

I still didn't get the windows 8.1 update. Is it normal it takes this long? (HTC 8x)

My 8S updated yesterday and I now have Cortana :)

Dear Microsoft, Dear HTC, Why you always trying to be smarter than user? We want to play with Cortana. Does not matter is in english, does not matter is not finished feature. Why Lumia user may use Cortana and HTC users are ignored by you? you should take care of the technological leaders. We say to all: Windows Phone is great, and worth it. Now when you want to pick up a "reward" you neglect us. Why Microsoft? Why HTC? WHY?

Dear Microsoft, Dear HTC, Why you are always trying to be smarter than user? We want to play with Cortana. Does not matter is in english, does not matter is not finished feature. Why Lumia user may use Cortana and HTC users are ignored by you? you should take care of the technological leaders. We say to all: Windows Phone is great, and worth it. Now when you want to pick up a "reward" you neglect us. Why Microsoft? Why HTC? WHY?

Any news about the 8S?

HTC 8x.. such an awesome Phone.. Prbably Better than LUMIA.

But looks like its abandoned.

Such a long time without any update.

Shoot

Owner of an HTC 8X Telstra (Australia) unbranded device.
I have had several conversations with the OEM, Microsoft and HTC Australia as well as HTC USA
I had the matter escalated to the Tier 3 Special Projects Team Regional Manager for North America and even contacted HTC Corporation regarding the 8.1 FULL update for HTC 8X devices as well as the lack of TRUE multi language on the phone since my rom ONLY has English as the default phone language, yes you might pick from different countries but they are all English nonetheless.
I have the logs of every single conversation and emails regarding this matter and I was told it is a matter of time and it all goes down to the OEMs when we get the update.
As far as the lack of TRUE multi lingual (The device comes with a Microsoft OS WP8 serial number that states MULTI LINGUAL) hence my request for this to be in the ROM.
Unfortunatly since my device is made in Australia HTC USA argument they do not have a ROM that would be compatible with my 8X, when contacting HTC AU they mention they do not have the means to EDIT a ROM to ADD another language as the default so I ended up escalating to Corp to what after a few calls and emails I provided HTC Corp the URL to the Microsoft Windows Phone DEV website where it states the name of the tool, how to add more languages into the rom and everything related to ROM editing for OEMs, even it is all available in PLAIN ENGLISH they still claim they arent able to access the tool to add more languages to the ROM that lacks US English or MULTI language as per Microsoft WP License.

Below is an extract of one of the emails I exchanged with HTC Corp regarding the matter.

"As for what I have read in Microsoft Windows Phone Dev OEM website at this link: https://dev.windowsphone.com/en-US/OEM/docs/Phone_Bring-Up/Phone_Image_Designer
Here is an extraction of what makes sense to me and what even tells me the OEM, here HTC, has the tools to fix this error.

”Modify a Windows Phone image - Select this option if you've previously created an OS image using Phone Image Designer and want to modify it, or if you want to continue working with an existing image created with Phone Image Designer. This option allows you to {select additional languages} or change one or more customizations without having to start from the beginning. Select this option if you want to create another variant that is similar to an image that you've previously created. For more information, see Phone Image Designer: Modify."

So basically we are stuck with what we have got till carriers decide to release the update.
As far as the US language is concerned, well... *crickets*

Hope this brings some hope where none was left.

PD: A few days ago I received an update to an HTC app.....flashlight, now the display image for the flashlight has green leds instead of red. Oh wow HTC, amazing work.

What happened to the htc 8x

This is the Last HTC 8x I will own, Moving back to Nokia!  HTC's consistently slow tech support and updates will bring the company down!

Hi all, I was chatting with HTC supprt and they told me that HTC8s will not get the new firmware 8.1 due to phone's low hardware specifications. That means that MS is responsible to give us all updates, for all those users including me that have 8.1 developers preview. All the others will have to deal with 8.0 version. That is of course b*****t to be honest. Now i m convinced  that MS wanted to have other phone manufactors like HTC to see if the new phone o/s(windows phone) will get the customers attention, like if someone was always buying HTC phones would have given a try using HTC WP. Since MS own NOKIA, will do as Apple doese meaning that will pay attention on NOKIA's phones. I feel like i am cheated. By the way i still have .899 version with huge issues.

Nearly 10 days past since the preview update, but no fix for 8x(((( Any news on when HTC is going to provide and update?

UK HTC 8X Blue here. My partner has the 4G US version and though she hasn't gone into the dev program her phone statistically has been compatible the full time. Unfortunately I seem to have that. 8X without the Cortana capable rom (C620e) on the previous test. So I hope that, that doesn't prevent the full use or update as I've then broke my warranty on my phone for testing and cant repair or sell it if it never gets the update :'c od have to just go buy a new phone which would really suck. I have heard some 8X users have the update, but I don't know if that's a regional thing or a non 620e 8X. Hope you find answers for us soon guys. T_T

    I'm glad to see that someone updated the headline for this article. It made it seem like HTC has officially stated that 8X and 8S users weren’t getting the 8.1 update.

gotta love the lumia fashionistas trolling lol ah well fuck HTC and WP, back to droid for me.

It still shows lumia black in extras+info. Bt i have got the new feature live folder etc

fAAuck you HTC fAAuck all

first the region problem for cortana

second  update problem

third     go to HELLLLLLLLLLLLL  

Update not available !!!!!

im using htc 8x and it say's that its about 19mb? im trying to download now :>

excited

Not true I have it.

I've got it, dont know what y'all on

Where's 8.1 from AT&T for 1020's?

928!!??!?

Why do you guys omit DP in the tittles? 
 

it was a mistake buying 8x

im selling this s**t phone

if anyone is planing to buy the new htc please DONT

Have any image of hTC 8X loaded with Update 1? Show it

I have one HTC 8X, and the previous update had gone OK, but this new 8.1 still nothing. And plus this news, that's a big drawback, specially from Microsoft, since they advertised that the updates wouldn't be dependent from no one but them...
Starting to think that i should had gone the other way... Sad really.

http://answers.microsoft.com/en-us/winphone/forum/wpdp-wpupdate/windows-...

That's it, I'm selling this piece of crap and getting a Lumia.

Jesus!

Great, so it is HTC. Anyone asked them where the firmware is? With the imminent new device you would think they would be on top of stuff like this.

Looks like we've got a reason... Requires compatible firmware from HTC

http://answers.microsoft.com/en-us/winphone/forum/wpdp-wpupdate/windows-...

Any word on when HTC is officially releasing 8.1?  Man, it will have to be released by HTC, and Verizon.  Grrr, we will never get it. My 2 years on the X8 is up end of October.  Guess I will be getting the Icon sooner, rather than later.  Wanted to keep my X8 until Windows Phone 9 was released.  I am sure the current crop of phones wont be upgradeable to 9.

Haha trust it to be a problem on HTC's side, I wouldn't put past it now that we will get update 1 when its official released to all HTC handsets.

How about Htc 8xt. Is that getting update

That is why you should not buy anything from HTC. This company known by forgeting their phone very fast

Here is the answer.  Straight from Microsoft:

Your question on Microsoft Community has received a reply from 7thSense.
 

Title: HTC X8 w/Windows Phone 8.1 developer preview not downloading GDR1?

Reply

Devices that are not receiving the Developer Preview update need a firmware update from the manufacturer first.

From the official update wiki:

Note:  If your device is enabled for the update but no new version is made available to you:  There are a small set of devices for which we aren’t offering the latest build of the Developer Preview program due to an identified problem that requires mobile operator or OEM driver updates.  These will be offered when the official update for your phone is available.

Read the full wiki article here:

http://answers.microsoft.com/en-us/winphone/wiki/wp8-wpupdate/windows-phone-preview-for-developers-information/e804a249-fb06-494e-8802-007a4e14810f

Got mine

Step motherly treatment for non nokia devices

I only got the .899 update on my HTC this morning ... I'm sure there's a reason for that ... Will wait & see.

I installed an update a couple of weeks ago and my phone is running OS version: 8.0.10501.127 wtf?!?!?

Samsung ATIV S Neo here. Also only received the first update. The second key one does not appear.

Got an update on my AT&T HTC8X this morning, thought i was getting the 8.1 update, but just saw this posting and checked my  phone, I now have OS version 8.10.12400.899.  So not the full update 1 to DP 8.1?

I did update my htc 8x to windows 8.10.12400.899 but I don't see cortana again. I live in UAE and hav set my region to uk but still nothing. 

I have an ATT htc 8x that I bought recently from eBay and this morning I got an update via the rev preview. I don't see an changes tho.

I did on my 8x...then I left my phone on top of the car this morning. POOF. nowhere to be found. *facepalm*

I just got the update on my 8x (international)

Both my 8S and 8X are downloaded here in Canada, but no Cortana .

The 8S is with Virgin Mobile, the 8X is an unlocked (Rogers) also working on VM.

That would royally suck for the 8S and 8X users if they are left out of the loop. Also doesn't set a good image for HTC and the incoming W8.

Oh c'mon!!! How about GDR2 first for us here in Thailand... Been stock at Portico for 2yrs.. Pooping blood waiting for GDR2..

What about the Nokia 1020?

Guys let them release the new One W8 in 3 weeks and we will get our new firmware and the 8.1 updates. We have waited for a while, now we've got only 3 more weeks. And it will be a worthy update with HTC sense.

Man I'm so jealous of Lumia's right now

My 8S needs Update one and here we are reading this article that HTC is not rolling out Update 1. Now I am faced with a dilemma with getting another HTC Windows Phone or get a Lumia Windows Phone. I say to all of whoever has an 8X or 8S who has .899 installed like me which isn't GDR 1, get a Nokia Lumia ASAP. I mean it.

Yeah I received the 21mb update whichever one that is and I have an unlocked HTC 8x on T-Mobile

Firstly, stop the heat for HTC for the time being. It's not clear if HTC have caused this and personally my money will be on it being Microsoft's fault. There were loads of problems on certain devices with the 8.1 update and 8.1 still isn't available on many Lumia devices, such as the much neglected 920. I reckon it will turn out to be those gremlins that are preventing this release on HTC devices.

I'm sure it will come eventually as MS surely wont make Cortana a Lumia exclusive.

HTC still going to be my next windows phone. This 822 has been just miserable to use the past few months.

The Samsung ATIV S Neo isn't getting it either...I have always hated my Samsung...lol

Give me first 8.1 update... Not preview for devs 8.1 update

Lumia 520 india

First no Cortana for HTC cos no US settings, now no UK Cortana for HTC users cos we only get one update instead of two. I feel betrayed. Never ever buying HTC again. Sucks on Android, sucks on WP :( I'm really pissed off.

You HAVE GOT TO be kidding me.

I have waited for this update for months, I have waited to use cortana for months, it was all "next week, next week, soon, next week, 'til the end of the month" and today I FINALLY got an update, hoping it was GDR1...

Oh, whaddaya know, it was 12400, a build I was wondering why I never got.

What the hell is wrong with Microsoft ?

Did someone's wife cheat on her husband ( working at Microsoft ) with someone who had an 8X ?

Microsoft seems to hate this phone, HTC doesn't give a damn about it, WHAT IS WRONG ?!

I've had the 12400.899 update for weeks now. No download here, 8S Canada. What's the deal?

That's just the way the corral crumbles

Im not getting it at all either. :c

Getting excluded from an update?  Gee, that must suck. I feel so bad for those poor people.

--810 Owner

Considering 8.1 isn't even rolling out to most users yet, why would anyone think that these phones aren't going to get 8.1 Update 1? If in 4 months everyone else has 8.1 U1 and these phones don't, then it would be safe to say they were excluded, but its WAY to early.

i have the 8.0.10517.150 running . no update so far on my samsung ativ s !

I got an update this morning but no new features

Chill out guys, we should wait a bit before drawing any conclusions. I don't see why would they release 8.1 for HTC but not this update. 

Wasted 190 mb of mobile data. :'(

Not getting it on a lumia 625 or a 1020 - both unlocked UK variants!

The download can't be opened!!!!!!!

Nelson says Ha Ha

Makes sense until either the oems implement a recovery tool or ms creates a unified recovery tool similar how zune software was used for wp7.x

I used to love HTC but now i'll NEVER buy another phone made by them. My first windows phone was the HTC HD7, I loved it until it started rebooting and saying the sim card was missing or damaged. My second windows phone was the HTC 8X, it was the only wp I could get in Canada at the time.  After a couple monthes the EXACT same sim card problem started occuring and eventually made the phone unusable. I was pissed. Again. 

     I did some research and it turns out ALOT of other HTC phones, including popular android phones have the exact same problem because they make the sim tray to big for the sim card and it shakes loose. It can be fixed by attaching a piece of tape to the sim card sometimes, but come on!? Fuck HTC. They know they have this problem and they are still releasing phones with faulty sim trays.

I have the Lumia 1020 now and I think i'll be sticking with Nokia from now on.

I am thinking of updating my 8s when I read this >.< but it's great on my L630

So, I have 8X on VZ and I got an update this morning. Build # ends in 899

8X here, I'm almost done with the update.

Yes, can confirm with my 8X : got the first update, not the second one.

All this update news has me checking my phone like once every 2 minutes.  *cuckoo*

I don't get the new update... Guys, any ideas? Nokia Lumia 520 Orange Romania

That sure sucks, checking every 10/15 minutes if its live for my 8s but nothing appears. Damn it, I want this update...

That's complete and utter bull..

I got it. Perhaps it's because my 8X is unlocked?

PERFECT. COULD NOT BE HAPPIER.

I have an 8X and I'm getting

Everyone needs to chill.  I haven't gotten the update yet either (Lumia 928) and I am not freaking out!  Maybe you need to install the "899" update before getting "Update 1", and that is coming later.

I have a Lumia Icon on Dev Preview and haven't gotten it yet.

Oh da struggle.

L720 middle east asia... No update :(

Same old story. If they didn't want WP on HTC they shouldn't have released it at all. Got the .899 bit only.
Ps: I've a HTC 8x.

Might be the 8x needs the proper OEM 8.1 firmware first. No problems on my Ativ S though. But I be hatin' the devilishly long WP update process anymore. Why so slow Joe?

I just receive an update but is not update one. And I was thinking to upgrade to the HTC m8 WP...

Working properly Samsung Ativ S update 1 developer preview

For Canadians change to us language

If HTC doesnt support 8.1.1 then they can forget about me getting the W8. And of true then I thank me from 1 years ago for getting the 920 over the 8X!

+1520 now im able to pin my favourite music album and make a live folder out of it... Coooool

Guys cortana is officially released for uk n china but after update 8.1 it can be run in alpha form in India n few more countries once u keep ur phone language n speech English uk ,no need to change the region

I am on an 8X and I was able to install the update about an hour ago.

I am waiting for my Sprint HTC 8XT update here still.

On a side note, in Canada and on a Lumia 1020 running DP, Cortana "cannot speak my language yet". :/

No need hard reset

I have a lumia 1520, but I needed to open the Preview for developers and check the box again... You guys can try that...

No its working in every device I don't know about Samsung n htc but all lumias

Should i do hard reset again,after updating?..need advice..thanks guys

I've tested the Chinese Cortana, really sucks tho, it needs many more update to keep up the original Cortana. It was a nightmare to switch region and language back and forth.

For Nokia 1320 it takes time for spinning gears to run u should wait instead if using recovery tool

Guys, why don't you read before you comment, plus this article was made too fast, it's not working on many devices, including Lumia and Ativ too

Time to switch to Lumia ,we rock plus we have call+SMS filter

All Indians Alfa cortana will run only when u keep ur language n speech uk English no need to change region like before

Lets start with the drama.... Can we just wait and see if there is a reason for that?

No problem on my ATIV S!

Having a little trouble, as a 920 owner, getting weepy about folks not getting an update for the initial update I still can't get.

Anyone know if this update breaks anything? Bluetooth 4.0le still working?

heck, i brick my lumia 1320 for the 8.1 update 1.. got stuck on spinning gear after restarting on installation.. currently restoring through Nokia recovery tool...such a pain

Only .899 on my 8x.  I don't have folders.  Also, it forced all my apps to be reinstalled...  After the reset, I couldn't launch any apps.  Switching to the app view showed that every app had the 'installing' tag below it.  They're slowly being installed again....

Have only .899 version on my HTC 8s :(

Sick of my 8X, got my curser hovering over the Buy Now button of a 1520...

There is also problem with Lumias on cyan... We can download update, but faild on instal(8018830f eror)...

On my L820 I haven't received the smaller update. It was the one that MS recalled. I got it while it was available.

Can confirm this for the HTC 8XT as well.

So after all the news & articles about Lumia phones, we finally get news about HTC phones & just our luck it happens to be bad news. :(

My 520 is just about to restart to install that update.
I am planning to upgrade my phone with the 930 or the rumored new HTC, but HTC had always had this kind of issues so...

I feel important, I was one of the tipsters haha!
But yea, my 8X is missing out, wth.

I only got the .899 update.  Did not get the second update GDR1.  Grrr...

Just got OS version #8.10.12400.899 on unlocked HTC 8x (UK) but no live folders and no Cortana. If I search for cortana on my phone I can to Cortana settings but it says it's not available for my region (UK). Also got notification saying my Battery Saver app needed updating.

Hey how to enable Cortana in India in preview update 1

Same here :|.. Never will i go for HTC again!

And they are planning to launch the "Best WindowS Phone"..

I have a Developer Preview HTC 8XT on Sprint, and I checked for the update today and am about to download it.

Unless in my case, HTC 8X AT&T unlocked on T-mobile, I'm currently updating it right now.

Good luck with that M8. :)

This has turned out to be a joke, I m not even pissed off. I am just not buying a windows phone ever and be happy