Severe weather events are the times that mobile communications are most important, especially during events like hurricanes when power outages can last for days and you may have to evacuate to shelters or unfamiliar areas hundreds of miles away. The preparation and the response of wireless carriers is vital to keeping connected during an already chaotic time, and here's the response being delivered by the four major carriers right now.
Response teams are preparing in Florida, Georgia, North Carolina, South Carolina, and Virginia, including the staging of mobile cell sites (including some drone-mounted cell sites) and command centers.
AT&T has also announced it is waving fees for going over on data for customers in the storm's path on the East Coast:
"With Hurricane Dorian approaching, we plan to waive overage charges on mobile services, giving unlimited talk, text and data for AT&T wireless and AT&T PREPAID customers in affected areas in Florida, Georgia, North Carolina and South Carolina from September 2 to September 8."
Verizon has prepped Wireless Emergency Communications Centers, Tactical Command Trailers, and Response Trailers in advance of Dorian's Florida landfall, as well as preparing backup power systems fuel deliveries for generators in the event of prolonges power outages.
"Verizon consumer (prepaid and postpaid) and small business customers in the path of Hurricane Dorian will receive unlimited calling, texting and data 9/2 - 9/9. All Verizon customers will receive unlimited texts and calling originating from the U.S. to the Bahamas, from September 2 through September 9, 2019 (applicable taxes and surcharges will apply)."
Verizon is also giving customers in the path of Dorian unlimited service this week, and also unlimited calls and texts to the Bahamas for families trying to keep in touch with family that's recovering from over 24 hours of devesating storm surges and bombardment from Dorian's eyewall. To receive these benefits you must be a Verizon customer living in one of the following counties:
- Florida: Brevard County, Glades County, Hendry County, Highlands County, Indian River County, Martin County, Okeechobee County, Osceola County, Palm Beach County, St. Johns County, St. Lucie County
- Georgia: Bryan, Camden, Chatham, Glynn, Liberty, and McIntosh
- South Carolina: Beaufort County, Berkeley County, Charleston County, Colleton County, Dorchester County, Georgetown County, Horry County, Jasper County
Verizon stores operated by Victra in Dorian's path are also offering the following services to customers:
- Free charging stations in stores for those without power
- Free one-time water damage services using Redux technology to dry out phones or other small devices with potential water damage
- Discounts on portable power supplies
T-Mobile is standing by with generators, network recovery equipment and community response trucks as they prepare network facilities for the hurricane. They've warned some stores might be closed while the storm passes, and reminded customers that there's an easy way to call for support 24/7: dial 611 from your T-Mobile phone. T-Mobile customers without Unlimited plans in the Bahamas are also having roaming fees waived for the next week and a half.
"To help customers in the Bahamas affected by devastating impacts of Hurricane Dorian who do not have an unlimited plan, T-Mobile will be waiving roaming fees for voice, text, and data beginning August 30th through September 14th. We're also making it free to call and text from the United States to the Bahamas through September 14th."
"Sprint will assist customers in Florida, Georgia and South Carolina by waiving call, text and data overages from September 2-8, 2019."
Sprint is waiving overage fees for customers in Dorian's path this week, and Sprint has also listed a couple of numbers Sprint customers can text donations to during and after Dorian as a one-time charge to their wireless bill.
- Text DORIAN to 90999 to donate $10 to the American Red Cross
- Text FOOD to 80100 to donate $10 to the World Central Kitchen
- Text DISASTER to 20222 to donate $10 to the Florida Disaster Fund - Volunteer Florida Foundation
- Text DISASTER25 to 20222 to donate $25 to the Florida Disaster Fund - Volunteer Florida Foundation
We may earn a commission for purchases using our links. Learn more.
Benchmarking the new Surface Book 3 15 with GTX 1660 Ti and 10th Gen i7
Although it's too early for a review, here are some initial benchmarks from the new Surface Book 3 15-inch with a Core i7 and NVIDIA GeForce 1660 Ti (Max-Q) and how it compares to Surface Book 2 and other premium laptops. Spoiler: While the CPU is just OK, that 1660 Ti definitely bumps up the Book 3's potential.
Windows 10 May 2020 Update (version 2004) now available
With just a few days to spare, Microsoft began the rollout of the Windows 10 May 2020 Update. The update includes a new Cortana UI, improvements to Virtual Desktops, and several other changes.
Review: Windows 10 May 2020 Update packs improvements to existing features
Microsoft's next Windows 10 feature update is almost here. Known as the May 2020 Update, this new version of Windows 10 is all about fit and finish. There's not a whole lot new here in regard to features, but plenty of changes and enhancements to features that have already been part of the OS for some time. In this review, we take a look at all the notable new changes and improvements,...
Want a full number pad on your laptop? These are your best options.
Just because laptops are getting smaller doesn't mean you can't get one with a dedicated number pad. Whether you're a gamer or want something easy to carry around, these are your best options.