The Windows 11 March 2026 update was causing sign-in problems, but Microsoft has now fixed it

Windows 11 update KB5079473
(Image credit: Mauro Huculak)
Recent updates

Update March 23, 2026: Microsoft has released an out-of-band update, KB5085516, to fix the Microsoft account sign-in issues caused by KB5079473. If you install the latest update, you should no longer experience this problem. Original post follows.

And here we go again. The software giant has confirmed a new issue affecting Microsoft account sign-ins on Windows 11 after installing the March 2026 update.

Microsoft account sign-ins may fail after installing KB5079473

The issue impacts devices running Windows 11 24H2 and 25H2. After installing the update, users may encounter an incorrect error message when trying to sign in.

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Instead of authenticating successfully, apps display the "You'll need the Internet for this. It doesn't look like you're connected to the Internet" message.

This happens even when the device is properly connected. Microsoft says the problem is tied to a specific network connectivity state triggered after installing the update.

The bug affects multiple apps and services that depend on Microsoft account authentication, including Teams (free), OneDrive, Edge, Excel, Word, and Microsoft 365 Copilot.

However, enterprise users are not impacted. Systems using Entra ID (formerly Azure Active Directory) for authentication continue to work normally.

Fix now available through update

Microsoft has now resolved the issue with the release of the out-of-band update KB5085516.

To apply the fix, open Settings > Windows Update, click the "Check for updates" button, and install the latest available update. After restarting your computer, Microsoft account sign-ins should work normally again.

A workaround is available to mitigate the issue

Before the fix was released, Microsoft provided a temporary workaround that resolved the problem in most cases.

To fix the issue, restart the computer while it remains connected to the internet. This action resets the computer's connectivity state and restores proper sign-in functionality.

There is one important caveat. If the device restarts without an active internet connection, the issue may reappear.

Microsoft has now resolved the issue with an emergency update, and users are recommended to install the latest patch as soon as possible to avoid sign-in problems.

Have you experienced this problem after installing KB5079473 on your PC? Let me know in the comments.

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Mauro Huculak
Windows How-To Expert

Mauro Huculak has been a Windows How-To Expert contributor for WindowsCentral.com for nearly a decade and has over 22 years of combined experience in IT and technical writing. He holds various professional certifications from Microsoft, Cisco, VMware, and CompTIA and has been recognized as a Microsoft MVP for many years.

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