Fix incoming for raised black levels on Xbox One X Blu-ray player

The Xbox One X launched on November 7, 2017 and is the most powerful console ever made. The device features six teraflops (TF) of processing power and 12 GB of GDDR5 RAM. In addition to that, the Xbox One X also contains a 4K Blu-ray player and offers a faster hard drive.

While games look great on the machine, videos don't. According to a report by Forbes, the problem is the raised black levels when playing high dynamic range (HDR) videos. Nighttime scenes look much brighter than they should because of this. We were able to test this out and noticed the same problem. The sky in many scenes was noticeably brighter and almost looked grey.

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It appears that Microsoft is aware of the issue and Corporate Vice President of Xbox and Windows Gaming Mika Ybarra promised a fix. In a statement made on Twitter, Ybarra said that a patch to correct the raised black levels for HDR content was a few days away. It's great that the company knows about the problem and is working towards resolving it. Hopefully it'll fix the issue completely instead of being only a step in the right direction.

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Asher Madan

Asher Madan handles gaming news for Windows Central. Before joining Windows Central in 2017, Asher worked for a number of different gaming outlets. He has a background in medical science and is passionate about all forms of entertainment, cooking, and antiquing.

  • I noticed this myself.  I have a LG OLED tv and I was noticing that I could see the black bars on content at the top and bottom.  Normally with OLED you can't see them because black is black.  I was wondering if I had a calibration issue going on, but this makes more sense.  Thanks for the heads up!
  • Also need to fix the Dolby Atmos problem affecting newer LG OLEDs.  No longer get video with the player.  There's an article from similar source.
  • Microsoft laid off their entire quality control teams a couple of years ago. It's why their products are now back to Vista-era problem levels, hideous performance, and major instability. Can you imagine how much money it costs in the long run having product after product after product released with obvious issues that should have been caught and addressed during the quality control process.
  • Ah yes, that great and celebrated member of the tech community. Forbes.
  • It isn't just the One X. Same issue with the One S.
  • Exactly. This patch better fix the S as well. Otherwise this new Xbox is going back.
  • yeah, this problem seems to be television specific. No issues whatsoever on my 75 Vizio P series.