Nokia Lumia 810 and HTC 8X no longer available online through T-Mobile
The Nokia Lumia 810 has been the highest Lumia available to T-Mobile customers since launching back in November. Unfortunately, it doesn’t appear like you can get a new one at the moment on the magenta carrier. Windows Phone Central Forum members spotted that only refurbished 810s are available on T-Mobile at the moment. What gives?
Head on over to T-Mobile’s website and you’ll notice the only Windows Phone you can get is a refurbished Lumia 810. It’s available for either $240 outright or $10 per month for 24 months, but no option to get a brand new device. One reader took to their customer service account on Twitter to see what the deal was. The response? No idea on when/if new units will be available.
A few things could be happening, but the most probably is that the device just isn’t selling that well. Looking back a few weeks at data from AdDuplex and you’ll see the 810 occupying just 5% of the pie. Once stock runs out of a device that isn’t doing too well a carrier is less likely to place future orders for more. Especially when it might not do as well with future handsets on the horizon.
Dive into your memory banks and you’ll remember that Lumia 521 is coming to T-Mobile in May. As of this moment, we’re also expecting the Nokia ‘Catwalk’ to hit T-Mobile in June. It doesn’t make much sense for the carrier struggling in fourth place to place an order for more handsets that it thinks won’t sell well. The Lumia 810 won’t make much sense in two months when customers can chose either a high-end or low-end Windows Phone from T-Mobile.
Topping this all off? The HTC 8X is no longer available on the website. We’ll reach out to T-Mobile and see if we can get some clarification. In the meantime let’s hear some armchair analysis below.
Source: Windows Phone Central Forums, Twitter
Update: We can now verify that the Lumia 810 has been EOLd and will be replaced by the Lumia 521 on April 24th. Read more here.
Thanks for the detective work jgbstetson!
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$100 for Lumia 920
$120 per month for unlimited talk, text, and 3GB of data x 24 month contract = $2880
Total cost = $2980
$560 for unlcoked Rogers Lumia 920 from Negri Electronics
$60 per month for unlmited talk, text, and data (2.5GB of high speed) x 24 months = $1440
Total cost = $2000 Keep in mind that if 2.5 GB of high speed data isn't enough, you could bump up to truly unlimited with T-Mobile for $10 more per month. AT&T doesn't offer unlimited data anymore and it would cost $20 more per month just to go up 2GB per month, from 3GB to 5GB. Also, T-Mobile includes tethering with all of their plans, which I'm not sure is included with AT&T. Finally, T-Mobile doesn't actually have contracts anymore, I just used 24 months for comparison sake.
My family's two 710s, one 810 (really good phone by the way), and lone HD7 just might have to begin migrating elsewhere...
The good thing is that the Catwalk probably is for sure coming soon, which is great! The bad thing is that it looks like they may have a 2 Windows Phone per season limit...which if they do, is utterly ridiculous!
While 5 months is shorter than usual, I am not surprised by Tmobile USA. I was a Tmo customer from 2005 - 2012 and I don't miss them. Save a few bucks a month, sure, they are awesome in that way.
But when it comes to hardware, it was a constant disappointment. I used to 'be ok' with their selection, but once the Lumia 920 hit, that was it for me, I couldn't wait for the re-farm and couldn't wait for 'if maybe perhaps when the exclusivity with At&t is over there could be might be possibly a chance there will be a Tmo Lumia 920'. Where would I be right NOW then if I kept waiting?
The thing is... we only pay attn to the hardware that interests us... so everyone now has noticed the 8X no longer for sale, but the truth is Tmo drops hardware all the time. You just haven't noticed before because its crap that you wouldn't care about to begin with.
With the re-farm done and the ability to get better hardware from elsewhere, I would consider going back to Tmobile once my At&t contract is up. By that time, all the kinks of the re-farm and LTE implementation should be worked out.
It is becoming very clear that Tmo is not a viable option and WP is becoming an ATT exclusive for people that care about having high tech phones.
I hope this is just temporary, and that the rumors are true that they will be getting "catwalk". If new WP devices don't turn up at Tmo by September when I'm due for my upgrade...I'm going to have to pay full price for a unlocked phone online or go to another carrier. Booo
Here's the response from Nokia that I received when asking about LTE on the 810
Thank you for emailing Nokia USA Careline. We understand your confusion if the Nokia Lumia 810 could possibly support LTE (Long Term Evolution,) / 4G connection through a software update. We are sorry to inform you that LTE is unsupported by the device itself. The capability to have LTE connection is not included on the device specification. You may check the link below: http://www.nokia.com/us-en/products/phone/lumia810/specifications/
At least at the corporate At&t store I go to, even though you can tell the employees are all iPhone or Android users, they PRETEND to like WP or at least will do their best to sell it. If a person is on the fence or doesn't know and asks 'what about this or this or this'... sure, then I would expect employees to talk about plus and minuses. But if I go in there and say "I want a Lumia", that's it... they don't try to tell me that something else is 'better'. I also did that at a non-corporate At&t store and the guy, who acted unimpressed, told me to come back later when they did have the phone. He made no attempt to persuade me to a different phone.
@montpbm next Tuesday, April 23rd #IndigoIsComing @hello_indigo
RT @AndyPeart: The wait is almost over. #IndigoIsComing for #Android and #WP8 on April 23rd + https://t.co/q7kgWWfm4d @NLINews @ArtiSol https://twitter.com/hello_indigo/status/324805965243359232
The other bad news now is they don't even list the cyan back anymore (before it was listed but out of stock). I was really hoping to get one but none of the physical stores I have visited have had them and the online store has always had them out of stock.
I also wonder how likely we are to get any future WP8 updates if they really are discontinuing selling the product.