Microsoft is planning to release an update for both the Lumia 925 and Lumia 1020, to hopefully address freezing issues many owners have been reporting since updating to Windows Phone 8.1. There has always been the odd issue with the two Windows Phones since both were launched, be it freezing, random restarts or even the occasional serious brick.
Microsoft's Kevin Lee shed some light on the problems customers were reporting since updating to Windows Phone 8.1:
"Beginning in early September we started to receive an increased number of customer feedback regarding Microsoft Lumia 1020 and 925 device freezes. During the last two months we have been reaching out for more and more data and devices to systematically reproduce and narrow down the root cause. It turned out to be a power regulator logic failure where in combination with multiple reasons the device fails to power up the CPU and peripherals after idling into a deep sleep state."
Lee's profile was created on November 22, which could raise some flags but Brian Harry, Product Unit Manager for Team Foundation Server at Microsoft, previously looked into the issue and stated another Microsoft employee (Lee) would post in the support thread to help clear up any confusion.
The company has not only acknowledged problems people have been reporting, but engineers have been actively working on a fix, which should be rolling out with the next software update.
"I am pleased to pass on that we have a fix candidate under validation which we expect to push out the soon with the next SW update!"
Good news for everyone who has been affected by the issue. Let us know in the comments if you have suffered from instability problems with either Windows Phone.
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