UK network EE doubled its expected 4G customer base in 2013
It would appear that the UK mobile consumer is loving 4G, according to the latest statement from EE (opens in new tab). The network, who was first to introduce LTE to the UK, had a target of signing up one million subscribers in 2013 and it only took ten months to get to that goal. During the following four months a further one million folk joined EE which goes to prove two things.
Firstly, faster data speeds are quite clearly very much sought after. And secondly – that consumers are willing to pay a little more for that privilege. With a selection of Windows Phones being 4G enabled it's likely that a reasonable percentage of the two million are rocking a Windows Phone – probably a Nokia Lumia.
With Vodafone and O2 now offering LTE, although in very limited locations in comparison to EE – and with Three planning a roll out shortly, I can't wait for 4G to be the norm. Did you get a Windows Phone from EE and was it a decision based on data speeds? Sound off in the comments.
7th January 2014 – EE, the UK’s most advanced digital communications company, today announced that two million customers have now signed up to 4G services from EE, doubling the company target of one million customers by the end of 2013. The phenomenal 4G sign-up rate is the fastest in the world outside of South Korea*.
Since the launch of 4G from EE in October 2012, rapid adoption has been driven by the widespread availability of the service, which now reaches 160 towns and cities, as well as the introduction of more affordable pricing and innovative plans, such as Shared and pay as you go. 4G coverage will exceed 70% of the UK population in January.
The 4G network is one of the fastest in the world, with double speed 4G (with average speeds of 24-30Mbps) now available in 20 cities across the UK. Independent recognition continues to be received both regionally and nationally, including being ranked the UK's best overall network by RootMetrics®.
Olaf Swantee, CEO, EE, says: “Our 4G launch in October 2012 marked a new era for mobile users, allowing consumers and businesses to do much more on the move.
“We’re incredibly proud of being the first UK operator to bring 4G to the UK and, in just over a year, exceeding our target by reaching two million 4G customers across the country. We continue to have particular success converting our existing base to 4G, with approximately two out of three new 4G customers moving over from Orange and T-Mobile plans.
“This year, our network priority is to deliver the benefits of superfast mobile internet to more of the UK and invent even more innovative ways for our customers to make the most of their 4G experience.”
Business and 4G
Adoption in business continues to grow significantly, with over 4000 corporates and three quarters of all new and upgrading SMEs now choosing 4G. A wide range of organisations including Berkshire Healthcare NHS Foundation Trust, Canon, Expedia, Foxtons, IKEA, Jewson, Kimberly-Clark, London Air Ambulance, Microsoft, PA News, The Royal Borough of Windsor & Maidenhead, RAC, Renault, Tate & Lyle and United Utilities switched over to superfast speeds in 2013.
Data continues to grow, voice remains key
Average data use across the EE network grew by 70% over the course of 2013, with social media and video driving the biggest increases.
Looking specifically at the 4G network, posting pictures and messages to Facebook was the most popular way to bring in the New Year, followed by Skype, Instagram, and Twitter. Facebook data traffic doubled at midnight on the 31st December and messaging service WhatsApp saw a seven fold increase as people sent group messages and shared images to bring in the New Year.
Voice usage also continues to grow, with a 25% increase in voice calls over the EE network in 2013. EE is investing £275 million in its voice network this year, and pledges to set a new benchmark for voice quality and reliability.
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Had a great win last week in my local Vodafone store. My 925 was overheating, had it 3 months - they replaced it off the shelf, not sent away for repair!