Updates from Microsoft on the WP7 Update

Microsoft, in an effort to "keep us in the loop", has posted more information on the first Windows Phone 7 update. The latest info echoes the earlier reports that 90% of the update installations have been successful. Understandably, Microsoft recognizes that if your in the 10% who didn't have such good luck or are still waiting for the update notification, things can be a little aggravating.

Microsoft is recommending for those still receiving the update notification to take a few precautions before starting the update process.

"Given what we’ve learned so far, the best way to prepare for your update is to make sure your computer has an Internet connection and plenty of disk space before you begin. Why? Because before updating your phone, the Zune software and Windows Phone 7 Connector for Mac attempt to back up your phone data as a precaution."

In diplomatic fashion, Microsoft does places some of the responsibility for update delays with the individual carriers.  In explaining why the update process is taking so long to get to everyone Microsoft comments,

"Another reason is that Microsoft and the carriers we’ve partnered with around the world need time to test phone updates to make sure they meet our joint quality, performance, and reliability standards. Testing schedules can vary, and that affects when you’ll be able to download an update."

A rather diplomatic way of putting it and Microsoft is looking into ways of improving the process.  If you have problems with the update, Microsoft has a Troubleshooter guide that addresses several of the known update related problems.

Lastly, if you choose to skip this update you shouldn't worry. The patches will be bundled with the next update (presumably the Nodo Update) so you will get it then. Hopefully Microsoft can iron out the issues with Samsung before then.

Source: WindowsTeamBlog

George Ponder

George is the Reviews Editor at Windows Central, concentrating on Windows 10 PC and Mobile apps. He's been a supporter of the platform since the days of Windows CE and uses his current Windows 10 Mobile phone daily to keep up with life and enjoy a game during down time.