Service outage: Xbox LIVE friends busted on Windows Phone

Bad news if you're playing Xbox LIVE on Windows Phone right now or want to see your friends and what they're up to, you'll be having some problems with the system. Specifically, if you check your friend's list on the phone, you'll get the result in the above image. We've been following this in our forums today and now Microsoft has put out a service message (opens in new tab):

Users may experience difficulties with the following services:

  • Windows Phone 7 users will experience issues when attempting to post or read statistics to leaderboards, view or receiving messages, and viewing their friends.

We are aware of the problem and are working to resolve the issue. We apologize for any inconvenience this may cause and thank you for your patience

These little outages happen on occasion so we're not too worried, but we figured we would keep you folks updated so you don't freak out too much. Hopefully it'll all be back up soon.

Thanks to our forum admin, Dave, for the heads up

Daniel Rubino

Daniel Rubino is the Editor-in-chief of Windows Central, head reviewer, podcast co-host, and analyst. He has been covering Microsoft since 2007 when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, laptops, next-gen computing, and for some reason, watches. Before all this tech stuff, he worked on a Ph.D. in linguistics, watched people sleep (for medical purposes!), and ran the projectors at movie theaters because it was fun.

  • Yeah I was wondering. Mine went out about 12 hours ago I thought I somehow deleted all my friends D:
  • Oh! It works again! Texas CST
  • I'm in Texas and my friends list is working fine. I'm also able to send messages, see current messages, achievements. etc. 7:30PM Central Time.
  • 8pm CST in Texas and I can confirm mine isn't working.
  • I've never had a friend to add so I'd never know lol!
  • You can add me: ccrraaiigg007
  • Renigade16
    there u go 2 frienemies
  • A little server maintenance perhaps? =P
  • Lol
  • Same here. Toronto - Canada 10:11PM EST
  • Mines working fine.
  • Mines not working, but I'm far more concerned about what DotW is gonna be tomorrow.
  • I can confirm same issue with mine. Atlanta
  • Anyone Mass Effect Fans add me Ultra Prism. Cheers
  • Mine is out too .. Boston, MA
  • mine was out but back on Boston, MA
  • mine isn't working either. Greece.
  • From my experience yesterday, whatever it is that happened didn't just affect Xbox LIVE. It affected other LIVE services such as being able to download apps on the phone and the Bing Rewards Discover page. Today everything seems to be working for me again.
  • I'm up and running, looking for new friends so add away: LuWiiGi333
  • BLooDYB34N lol add me anyone please specify that its from wpcentral lol so i dont ignore lol im a battlefield guy :P