Amazon China apologises and cancels Lumia 920T orders that were underpriced

Amazon China has sent out emails to customers who managed to place an order for the Lumia 920T stating that all orders have been cancelled. The Nokia Windows Phone 8 handset was underpriced (3599 Yaun / $570) and subsequently sold out in just 30 minutes.

We've previously seen retailers make mistakes when it comes to Windows Phone product listing, but we rarely see lower prices published by accident. It appeared to be too good to be true, and while some managed to get their name in before the handset sold out it's clear Amazon is not going to fulfil said orders.

The apology email read as follows (roughly translated):

"I regret to inform you, in your account to buy goods, commodity price information is incorrect and the merchandise has not yet arrived, order merchandise has been canceled. If your order payment has been made, the abolition of commodity payments will retreat into your gift card or electronic account, you can query in the "My Account" - "My gift card or electronic account."

Amazon China Apology

Amazon has also included a giftcard worth 30 Yaun in the apology. This is a strong contrast to what happened with Harvey Norman in Australia, which also managed to price the Lumia 920 incorrectly but honoured each and every order placed by customers. The australian company had the Windows Phone listed at $699 before changing the price and announcing the error.

In Amazon's case, the error displayed signs of high interest in the Nokia Windows Phone. While this demand could be entirely down to the ridiculously low price the company tagged the Lumia 920T with, we'd like to think that many were planning to place the order already. Let's hope those affected will still fire up the purchase process again and take a leap with the Nokia flagship smartphone.

via;; thanks, hengxiang32401, for the tip!

Rich Edmonds
Senior Editor, PC Build

Rich Edmonds was formerly a Senior Editor of PC hardware at Windows Central, covering everything related to PC components and NAS. He's been involved in technology for more than a decade and knows a thing or two about the magic inside a PC chassis. You can follow him on Twitter at @RichEdmonds.