Microsoft's lack of mobile market share is starting to catch up with its app catalog. Last night, we reported that MyFitnessPal was dropping support and now we have confirmation that Amtrak – the National Railroad Passenger Corporation – is discontinuing their app for Windows phone starting today. In related news, Amtrak actually had an app for Windows Phone.
The information was made available on internal documentation for employees as guidance on the status of the app.
The memorandum states:
The memo is to serve as guidance for customers inquiring about the app once support is removed.
Amtrak has not updated the app for Windows phone since early 2015 and lacked any advances for Windows 10 Mobile. Nonetheless, it did work quite well and offered the basics including support for eTickets.
There is no sugar coating this loss as Amtrak – for better or worse – is a big customer for Microsoft to lose, but you cannot fault them too much either. Less than 1% is exactly what it sounds like to a business that has to watch where it spends its money.
While an argument could be made that Amtrak could benefit from a Windows 10 Universal app for PC, tablets, and phone, the company evidently is not convinced.
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Daniel Rubino is the Editor-in-chief of Windows Central, head reviewer, podcast co-host, and analyst. He has been covering Microsoft since 2007 when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, laptops, next-gen computing, and for some reason, watches. Before all this tech stuff, he worked on a Ph.D. in linguistics, watched people sleep (for medical purposes!), and ran the projectors at movie theaters because it was fun.