MyFitnessPal is informing Windows Phone users of its popular fitness and food tracking app that is no longer supporting that platform.
The problems with the app began earlier this week, when readers in our forums reported that the MyFitnessPal app could no longer be accessed on their phones. Windows Central readers emailed the company to find out what was going on and received the following response:
Please accept our sincerest apologies if you can no longer find the MyFitnessPal Windows phone App or are having issues accessing the app. Unfortunately, due to several issues with the app, and not enough demand of the app from our members, we have decided to no longer offer an app on the Windows Phone platform.
Due to limitations of the Windows Phone store, we are unable to provide ongoing access to the app for existing users. Once a member logs out of the app, access to the app will no longer be available.
For members that may still have access to parts of the app, we are also unable to further support triaging of the app. Your account can still be accessed via your mobile web browser, or computer at our main website www myfitnesspal com or via the iOS and Android platform.
We regret any inconvenience this may cause you.
MyFitnessPal launched an app for Windows Phone 7 in 2012 and updated it on a regular basis to work on Windows Phone 8 and 8.1. In 2015, the company behind MyFitnessPal was acquired by Under Armour for $475 million.
Thanks to George and Craig B for the tips!
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