Microsoft 365 subscribers in the UK are frustrated as price hike reminders arrive with barely any time to cancel
Microsoft faces backlash as UK subscribers receive price hike reminders, sparking talk of cancellations.
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Microsoft 365 is about to go up in price, and users in the UK are getting a friendly reminder of that fact. Earlier this week, Microsoft sent an email to some subscribers about the price hike.
This increase has been known for quite some time. I first got an email about it in July (my subscription renewed in August). But it seems Microsoft wants to make sure people know about the change, so it is sending out a reminder.
I believe this email may be sent out to those who are about to have their plan renewed, since the text refers to the price increase on February 14, 2025.
The new price has been live for new subscribers for months on Microsoft's website.
Here's what the email says:
"Thank you for being a valued Microsoft 365 subscriber. To reflect the value we’ve added over the past decade, address rising costs and enable us to continue delivering new innovations, we’re increasing the price of your subscription.
Effective 14 February 2025, the price for Microsoft 365 Family subscriptions will increase from GBP 79.99* per year to GBP 104.99* per year. To continue with the new price, no action is needed—your payment method on file will be automatically charged. To make changes to your subscription plan or turn off recurring billing, visit your Microsoft account at least two days before your next billing date.
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The company also shared links on how to cancel Microsoft 365 and how to switch your Microsoft 365 subscription.
Discounts on Microsoft 365 in the UK are not as good as deals in the US. I have found some small discounts that can help you save a few quid.
You can stack Microsoft 365 for up to five years, meaning you can extend your subscription by purchasing codes at a discount. If you know you need Microsoft for a long time, it's worth stacking.
If you're in the US and received a similar warning, you can check out my roundup of the best Microsoft 365 deals.
This is the lowest price I can find for Microsoft 365 Family in the UK. It provides access to Office, OneDrive, and more for up to six users.
Microsoft 365 Family provides up to six users access to the Office apps and OneDrive cloud storage. This deal is for an auto-renewing plan, so you save about £5 per year for setting up an auto-renewing plan.
Canceling Microsoft 365
I've subscribed to Microsoft 365 since before that was even the name of the subscription. I've had some form of Microsoft 365/Office 365 since Microsoft shifted to a subscription-based model. The upcoming price increase is enough for me to genuinely consider other options.
I use Microsoft 365 daily. I rely on Word, Excel, and OneDrive in both my professional and personal lives. But subscription fatigue is real and the cost of living keeps going up.
When Microsoft's latest reminder about the price increase hit my news desk, I spoke with my wife about how much she uses Microsoft 365. I use it the most out of anyone in our family, but I wanted to double-check I wouldn't hurt anyone else's workflow by canceling or changing our plan.
I have some time to decide since the new price increase won't go into effect until February 14, 2026 (Happy Valentine's Day from Microsoft). Between now and then, I'll look into iCloud storage plans, using the web version of Office exclusively, and turning a computer into a NAS.
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Sean Endicott is a news writer and apps editor for Windows Central with 11+ years of experience. A Nottingham Trent journalism graduate, Sean has covered the industry’s arc from the Lumia era to the launch of Windows 11 and generative AI. Having started at Thrifter, he uses his expertise in price tracking to help readers find genuine hardware value.
Beyond tech news, Sean is a UK sports media pioneer. In 2017, he became one of the first to stream via smartphone and is an expert in AP Capture systems. A tech-forward coach, he was named 2024 BAFA Youth Coach of the Year. He is focused on using technology—from AI to Clipchamp—to gain a practical edge.
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