Avast to shut down Jumpshot following reports of data collection

Avast
Avast (Image credit: Windows Central)

What you need to know

  • Avast will shut down Jumpshot's data collection and wind down Jumpshot's operations.
  • Avast and Jumpshot saw backlash following a report regarding Avast selling collected user data.
  • The move from Avast will affect hundreds of employees.

In a letter to stakeholders, customers, partners, employees, and investors, Vlcek explained the decision to wind down Jumpshot's operations. He stated that "Avast's core mission is to keep people around the world safe and secure, and I realize the recent news about Jumpshot has hurt the feelings of many of you, and rightfully raised a number of questions – including the fundamental question of trust. As CEO of Avast, I feel personally responsible and I would like to apologize to all concerned. Protecting people is Avast's top priority and must be embedded in everything we do in our business and in our products. Anything to the contrary is unacceptable."

Why let Avast sell your data when Defender is more than good enough?

Jumpshot's business relied on data collected from Avast. Avast used to have an internet plugin that would collect data but later switched to having the anti-virus program collect data directly. This data would then be sold to large corporations that could use it to optimize marketing efforts. One package from Jumpshot is the "All Click Feed" which includes all clicks performed on a specific domain. For example, a company could purchase the data regarding every click on a retail website to learn consumer buying and clicking habits. While the list of clients is not confirmed, Vice reported that past, present, and potential clients of Jumpshot include Microsoft, Google, Yelp, Pepsi, Home Depot, and many others.

Sean Endicott
News Writer and apps editor

Sean Endicott is a news writer and apps editor for Windows Central with 11+ years of experience. A Nottingham Trent journalism graduate, Sean has covered the industry’s arc from the Lumia era to the launch of Windows 11 and generative AI. Having started at Thrifter, he uses his expertise in price tracking to help readers find genuine hardware value.

Beyond tech news, Sean is a UK sports media pioneer. In 2017, he became one of the first to stream via smartphone and is an expert in AP Capture systems. A tech-forward coach, he was named 2024 BAFA Youth Coach of the Year. He is focused on using technology—from AI to Clipchamp—to gain a practical edge.